Kenwood KMM-104AY Instruction Manual - Page 16
Troubleshooting
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TROUBLESHOOTING USB/iPod Radio General Symptom Sound cannot be heard. "MISWIRING CHECK WIRING THEN PWR ON" appears. "PROTECTING SEND SERVICE" appears. • Sound cannot be heard. • The unit does not turn on. • Information shown on the display is incorrect. The unit does not work at all. • Radio reception is poor. • Static noise while listening to the radio. "READING" keeps flashing. Elapsed playing time is not correct. Correct characters are not displayed (e.g. album name). "NA FILE" "NO DEVICE" "COPY PRO" Remedy • Adjust the volume to the optimum level. • Check the cords and connections. Turn the power off, then check to be sure the terminals of the speaker wires are insulated properly. Turn the power on again. Send the unit to the nearest service center. Clean the connectors. ( 13) Reset the unit. ( 3) Connect the antenna firmly. Do not use too many hierarchical levels or folders. This is caused by how the files are recorded. • This unit can only display uppercase letters, numbers, and a limited number of symbols. • Depending on the display language you have selected ( 5), some characters may not be displayed correctly. Make sure the media contains supported audio files. ( 13) Connect a USB device, and change the source to USB again. A copy-protected file is played. ANDROID USB/iPod Symptom "NA DEVICE" "NO MUSIC" "iPod ERROR" • Sound cannot be heard during playback. • Sound output only from the Android device. Cannot playback at [BROWSE MODE]. "NO DEVICE" or "READING" keeps flashing. Playback is intermittent or sound skips. "ANDROID ERROR"/ "NA DEVICE" Remedy Connect a supported USB device, and check the connections. Connect a USB device that contains playable audio files. • Reconnect the iPod. • Reset the iPod. • Reconnect the Android device. • If in [HAND MODE], launch any media player application on the Android device and start playback. • If in [HAND MODE], relaunch the current media player application or use another media player application. • Restart the Android device. • If this does not solve the problem, the connected Android device is unable to route the audio signal to unit. ( 13) • Make sure KENWOOD MUSIC PLAY APP is installed on the Android device. ( 7) • Reconnect the Android device and select the appropriate control mode. • If this does not solve the problem, the connected Android device does not support [BROWSE MODE]. ( 13) • Switch off the developer options on the Android device. • Reconnect the Android device. • If this does not solve the problem, the connected Android device does not support [BROWSE MODE]. ( 13) Turn off the power saving mode on the Android device. • Reconnect the Android device. • Restart the Android device. 12 ENGLISH