Jenn-Air JDRP536HM Owners Manual - Page 36
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TROUBLESHOOTING First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the "Warranty," or visit https://jennair.custhelp.com. In Canada, visit http://www.jennair.ca. IF YOU EXPERIENCE Cooling fan runs during baking, broiling, or cleaning. Self-Cleaning cycle will not operate. Oven cooking results not what expected. POSSIBLE CAUSES The oven door is open. The function has not been entered. A second self-cleaning cycle is run in the same cavity within 12 hours. On 48" (121.9 cm) ranges, one oven is self-cleaning. The set temperature did not perform as expected. The oven was not preheated. The proper bakeware is not being used. The racks are not positioned properly. There is not proper air circulation around bakeware. The batter is not evenly distributed in the pan. The proper length of time is not being used. The oven door has been opened while cooking. Baked items are too brown on the top or bottom. Pie crust edges are browning early. Racks are difficult to install in adjacent positions. Soiled broil element cover drops debris on baking dishes. SOLUTION It is normal for the fan to automatically run while the oven is in use or for some time after the oven is shut off to cool the electronic control. Close the oven door all the way. Make sure you have properly followed the Self-Cleaning cycle instructions. Allow more than 12 hours between self-cleaning cycles. When one oven is self-cleaning, the other oven cannot be set to self-clean. Double-check the recipe in a reliable cookbook. If the proper steps are followed when setting the desired function, the oven will preheat before cooking. Make sure the bakeware used is appropriate for the food being cooked. Place racks so there is adequate space above each food item. Allow 2" (5.0 cm) of space around bakeware and oven walls. Make sure your unit and racks are level, and check that batter is level in the pan. Adjust cooking time. Oven peeking releases oven heat and can result in longer cooking times. Move rack to a lower location to reduce top browning or to a higher location to reduce bottom browning in the oven. Use aluminum foil to cover the edge of the crust and/or reduce baking temperature. Install the bottom rack first and then install the rack above it. Wash cover with soapy water or run Self-Clean cycle to remove build-up. 36