HP Q7829A HP LaserJet M5025/M5035 MFP - User Guide - Page 256
HP Customer Care, Online Services, Telephone support, Software utilities, drivers
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HP Customer Care Online Services For 24-hour access to updated HP device-specific software, product information, and support information through an Internet connection, go to the Web site: www.hp.com/support/M5025mfp or www.hp.com/support/M5035mfp. Go to www.hp.com/support/net_printing for information about the HP Jetdirect external print server. HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools for desktop computing and printing products. Go to instantsupport.hp.com. Telephone support HP provides free telephone support during the warranty period. For the telephone number for your country/region, see the flyer that shipped with the device, or visit www.hp.com/support/. Before calling HP, have the following information ready: the product name and serial number, the date of purchase, and a description of the problem. Software utilities, drivers, and electronic information www.hp.com/go/M5025_software or www.hp.com/go/M5035_software The Web page for the drivers is in English, but you can download the drivers themselves in several languages. HP direct ordering for accessories or supplies ● United States: www.hp.com/sbso/product/supplies. ● Canada: www.hp.ca/catalog/supplies ● Europe: www.hp.com/supplies ● Asia-Pacific: www.hp.com/paper/ To order genuine HP parts or accessories, go to the HP Parts Store at www.hp.com/buy/parts (U.S. and Canada only), or call 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada). HP service information To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada). Outside the United States and Canada, call the customer support number for your country/region. See the flyer that shipped in the box with the device. HP service agreements Call 1-800-HPINVENT (1-800-474-6836 (U.S.)) or 1-800-268-1221 (Canada). Or, go to the HP SupportPack and CarepaqTM Services Web site at www.hpexpress-services.com/10467a. For extended service, call 1-800-446-0522. 244 Appendix B Service and support ENWW