HP ProDesk 405 G6 Maintenance and Service Guide - Page 79
POST numeric codes and text messages
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Table 7-1 POST numeric codes and text messages (continued) Control panel message Description Recommended action Reset the date and time under Control Panel. If the problem persists, replace the RTC battery. 163-Time & Date Not Set Invalid time or date in configuration memory. RTC (real-time clock) battery may need to be replaced. Reset the date and time under Control Panel (You can also use Computer Setup). If the problem persists, replace the RTC battery. See the Removal and Replacement section for instructions on installing a new battery, or contact an authorized dealer or reseller for RTC battery replacement. 163-Time & Date Not Set CMOS jumper might not be properly installed. Check for proper placement of the CMOS jumper if applicable. 164-MemorySize Error Memory amount has changed since the last boot (memory added or removed). Press the f1 key to save the memory changes. 164-MemorySize Error Memory configuration incorrect. 1. Run Computer Setup or Windows utilities. 2. Be sure the memory modules are installed properly. 3. If third-party memory has been added, test using HP-only memory. 4. Verify proper memory module type. 201-Memory Error RAM failure. 1. Be sure that memory modules are correctly installed. 2. Verify proper memory module type. 3. Remove and replace the identified faulty memory modules. 4. If the error persists after replacing memory modules, replace the system board. 213-Incompatible Memory Module in Memory Socket(s) X, X, ... A memory module in memory socket 1. Verify proper memory module type. identified in the error message is missing critical SPD information, or is incompatible 2. Try another memory socket. with the chipset. 3. Replace DIMM with a module conforming to the SPD standard. 214-DIMM Configuration Warning Populated DIMM Configuration is not optimized. Rearrange the DIMMs so that each channel has the same amount of memory. 219-ECC Memory Module Detected ECC Modules not supported on this Platform Recently added memory modules support 1. If additional memory was recently ECC memory error correction. added, remove it to see if the problem remains. 2. Check product documentation for memory support information. 301-Keyboard Error Keyboard failure. 1. Reconnect keyboard with computer turned off. 2. Check connector for bent or missing pins. 3. Be sure that none of the keys are depressed. POST numeric codes and text messages 71