HP OfficeJet Pro 9110b User Guide - Page 37

Solve a problem, Jams and paper-feed issues, Possible jam locations

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7 Solve a problem Solve common printer problems. You can get help from the HP software and the printer control panel. ● HP software: Provides alerts for printer issues (jams and other problems), links to help content, and options to contact support for additional assistance. See Use HP software for more information. ● Printer control panel: Touch the Help button animations for some tasks. to access the Help menu, contextual help, and also If the suggestions do not solve the problems, try getting help using one of the support services, contact HP support. Visit hp.com/support for more information. Jams and paper-feed issues Learn how to troubleshoot jams and paper-feed issues. Possible jam locations Paper jams can occur in the following areas of the printer. Table 7-1 Possible jam locations Feature Description 1 Print zone 2 Input tray 3 Paper path cover Solve a problem 31

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Solve a problem
7
Solve common printer problems.
You can get help from the HP software and the printer control panel.
●
HP software
: Provides alerts for printer issues (jams and other problems), links to help content, and options
to contact support for additional assistance.
See
Use HP software
for more information.
●
Printer control panel
: Touch the
Help
button
to access the Help menu, contextual help, and also
animations for some tasks.
If the suggestions do not solve the problems, try getting help using one of the support services, contact HP
support.
Visit
hp.com/support
for more information.
Jams and paper-feed issues
Learn how to troubleshoot jams and paper-feed issues.
Possible jam locations
Paper jams can occur in the following areas of the printer.
Table 7-1
Possible jam locations
Feature
Description
1
Print zone
2
Input tray
3
Paper path cover
Solve a problem
31