Solving hardware installation problems
.............................................................................................................
61
Solving network problems
..................................................................................................................................
63
Solving memory problems
..................................................................................................................................
65
Solving CD-ROM and DVD problems
....................................................................................................................
66
Solving USB
flash
drive problems
........................................................................................................................
68
Solving front panel component problems
..........................................................................................................
69
Solving Internet access problems
.......................................................................................................................
70
Solving software problems
..................................................................................................................................
70
6
Computer Setup (F10) Utility
........................................................................................................................
72
Computer Setup (F10) Utilities
............................................................................................................................
72
Using Computer Setup (F10) Utilities
................................................................................................
72
Computer Setup–Main
.......................................................................................................................
73
Computer Setup—Security
...............................................................................................................
74
Computer
Setup—Configuration
......................................................................................................
75
Computer Setup—Boot Options
.......................................................................................................
77
Computer Setup—Exit
......................................................................................................................
78
7
Backing up, restoring, and recovering
...........................................................................................................
79
Backing up information and creating recovery media
........................................................................................
79
Using Windows tools
.........................................................................................................................
79
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)
.....
79
Restoring and recovery
........................................................................................................................................
80
Restoring, resetting, and refreshing using Windows tools
..............................................................
80
Recovering using HP Recovery media
...............................................................................................
80
Changing the computer boot order
...................................................................................................
80
8
POST error messages and diagnostic front panel LEDs and audible codes
.........................................................
81
POST numeric codes and text messages
.............................................................................................................
81
Interpreting system validation diagnostic front panel LEDs and audible codes
................................................
86
9
Password security and resetting CMOS
..........................................................................................................
88
Resetting CMOS
....................................................................................................................................................
88
Resetting the password jumper
..........................................................................................................................
88
10
Using HP PC Hardware Diagnostics
..............................................................................................................
90
Using HP PC Hardware Diagnostics Windows (select products only)
.................................................................
90
Downloading HP PC Hardware Diagnostics Windows
.......................................................................
90
Downloading the latest HP PC Hardware Diagnostics Windows version
.......................
91
vii