HP C7745NB HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 121

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Section	Page
HP SureStore Tape Autoloader User and Service Guide, Ed 4	1
Notice	2
Warranty	2
Typographical Conventions and Terms	3
In This Manual	3
Printing History	4
Autoloader Installation	11
Identifying Product Components	12
Understanding Autoloader Features	14
Front Panel Overview	14
Back Panel Overview	15
Internal Overview	16
Preparing the Autoloader for Installation	17
Removing Internal Packaging	17
Installing the Pull-Out Information Tab	18
Choosing a Location	19
Installing a Standalone Autoloader in a Rack	20
Installing the Autoloader into a Rack	21
Tools and Parts	21
Rackmounting the Autoloader	22
Rackmounting Overview	22
Preparing the Host for Installation	28
Connecting and Powering on the Autoloader	29
Verifying the Host Configuration	31
Windows NT and 2000	31
Using HP Library & Tape Tools	32
Sun Solaris	32
HP-UX and MPE/iX	33
Autoloader Operations	35
Front Panel Overview	36
Icons	37
Nesting	39
Understanding the Menu Structure	40
Using Tapes	41
Write-Protecting Tape Cartridges	41
Labeling Tape Cartridges	41
Using Barcodes	41
Using Tapes	42
Write-Protecting Tape Cartridges	42
Labeling Tape Cartridges	42
Using Barcodes	42
Maintaining Tape Cartridges	43
Do Not:	43
Do:	43
Accessing Tapes in the Autoloader	44
Front Magazine Access	44
Internal Back Slot Access	46
Drive and Tape Operations	47
Loading a Tape Into a Drive	47
Unloading a Tape from the Drive	47
Cleaning a Drive	48
Moving Tapes Between Slots	49
Autoloader Administration	51
Configuring the Autoloader	52
Enabling and Changing the Password	53
Using the Remote Management Card (RMC) Option	54
Overview	54
Dynamic Host Configuration Protocol (DHCP)	55
BOOTP	56
Management Programs	56
Supported Browser Configurations	56
Installing the Remote Management Card (If Needed)	57
Configuring the Remote Management Card	57
Removing the Remote Management Card	59
Selecting the Operating Mode	60
Setting SCSI IDs	62
Setting the Date and Time	63
Retrieving Autoloader Information	65
Autoloader Information	65
Drive Information	66
Configuration Information	67
Date and Time	67
Firmware Revisions	67
Understanding Errors and Troubleshooting	69
Troubleshooting Overview	70
Understanding Types of Errors	71
Understanding Error States	72
Soft (Recovered) Errors	72
Partial Availability State	74
Hard (Unrecoverable) Errors	77
Host Software and Media Errors	79
Using LEDs to Diagnose Status	80
Running Autoloader Diagnostics Tests	85
Using Diagnostic Support Tools	88
HP Library & Tape Tools	88
Troubleshooting Common Problems	89
Removing and Replacing Parts	97
Removing and Replacing the Remote Management Card	98
Removing the Remote Management Card	98
Replacing the Remote Management Card	98
Removing and Replacing Drive Modules	100
Unloading a Tape from a Drive	100
Taking a Drive Offline	100
Removing the Drive Module	101
Installing a Drive Module	103
Bringing the Drive Online	104
Upgrading Firmware	105
Checking the Firmware Revision	105
Using the Remote Management Card (Autoloader Firmware Only)	106
Using HP Library & Tape Tools	107
Using CE Diagnostic Tools (For Service Personnel)	107
Using a Firmware Upgrade Tape (Drive Firmware Only)	109
Moving or Shipping the Autoloader	110
Technical Specifications	113
Environmental Specifications	113
Autoloader Specifications	114
Physical Specifications	115
SCSI Cable Specifications	116
Drive, Media, and Barcode Specifications	117
Error Code and Qualifier Reference	119
Autoloader Error Codes	119
Common Error Code Qualifiers	127
Customer Support	135
Registering Your Product	135
Support Contracts	135
Hewlett-Packard Customer Support	136
Information Needed for Hewlett-Packard Support	136
Telephone Support During HP Warranty	137
North and South America	137
European Customer Support Centers	137
Asia Pacific Customer Support Centers	138
Elsewhere	138
Telephone Support After HP Warranty	139
US and Canada	139
Europe	139
Elsewhere	139
HP Reseller Locator Numbers	139
ISV Software Support	140
Safety and Regulatory Information	141
Declaration of Conformity	141
Regulatory Information	142
United Kingdom Telecommunications Act 1984	142
Laser Warning	142
Herstellerbescheinigung	142
English Translation of German Sound Emission Directive	143
Japanese VCCI Class B Statement	143
English Translation	143
Japanese Harmonics Statement	143
Glossary	145

HP C7745NB HP SureStore Tape Autoloader Model 1/9 User and Service Guide - Page 121

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