GE JVX3240SJSS Use and Care Manual - Page 20
Troubleshooting Tips
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TROUBLESHOOTING TIPS Troubleshooting tips ... Before you call for service Save time and money! Review the charts on the following pages first and you may not need to call for service. Problem Fan/Light does not operate when either button is pressed Fan does not operate when fan Lo, Med, Hi buttons are pressed Loud or abnormal airflow noise Fan fails to circulate air or moves air slower than normal and/or fan is making loud or abnormal airflow noise The hood controls are not operating correctly Early light failure Fan continually cycles off and on Possible Cause A house fuse may be blown or a circuit breaker tripped. The blower connector is loose or not plugged into its mating connector. Wrong duct size used in installation. Obstructions in duct work. Damper blade on wall or roof cap may not be open. Metal grease filter and charcoal filter (if present) may be dirty. Insufficient makeup (replacement) air Control logic confused. Light wattage is too high. The motor is probably overheating and turning itself off. This can be harmful to the motor. Filter may be excessively soiled. What To Do Replace fuse or reset circuit breaker. Disconnect power to the unit. Remove the filters and look up at the blower. If the blower connector plug is loose or you see the connector dangling, the installer failed to plug it in securely. See the mini manual for the plug location and how to plug in the connector. Using smaller duct pipe will cause reduced venting. Minimize the duct run length and number of transitions and elbows. GE service technicians cannot correct this issue if installed improperly. Make sure nothing is blocking the vent. Make sure your wall or roof cap has a blade or door. Make sure damper swings freely. Damper blades may flip over and will not fully open when this happens. Adjust to original position. Clean the metal grease filter and replace charcoal filter (if present). See Care and Cleaning of the Vent Hood. Sufficient makeup (replacement) air is required for exhausting appliances to operate to rating. Check with local building codes, which may require or strongly advise the use of makeup air. Visit GEAppliances.com for available makeup air solutions. Disconnect power to the hood by resetting the circuit breaker. Wait 30 seconds to allow controls to reset. Replace with correct wattage. Clean the metal grease filter and replace charcoal filter (if present). See Care and Cleaning of the Vent Hood. 20 49-80783-3