GE JVW5301EJES Use and Care Manual - Page 24

Troubleshooting Tips

Page 24 highlights

TROUBLESHOOTING TIPS Troubleshooting tips ... Before you call for service Save time and money! Review the charts on the following pages first and you may not need to call for service. Problem Fan/Light does not operate when either button is pressed Fan does not operate when fan Lo, Med, Hight buttons are pressed Loud or abnormal airflow noise Fan fails to circulate air or moves air slower than normal and/or fan is making loud or abnormal airflow noise The hood controls are not operating correctly Early light failure Possible Cause A house fuse may be blown or a circuit breaker tripped. What To Do Replace fuse or reset circuit breaker. The blower connector is loose or not plugged into its mating connector. Wrong duct size used in installation. Obstructions in duct work. Damper blade on wall or roof cap may not be open. Metal grease filter and charcoal filter (if present) may be dirty. Insufficient makeup (replacement) air Control logic confused. Replacing lights with bare hands. Light wattage is too high. Disconnect power to the unit. Remove the filters and look up at the blower. If the blower connector plug is loose or you see the connector dangling, the installer failed to plug it in securely. See the mini manual for the plug location and how to plug in the connector. This hood requires 6" ducting to perform optimally. Using smaller duct pipe will cause reduced venting.Minimize the duct run length and number of transitions and elbows. GE service technicians cannot correct this issue if installed improperly. Make sure nothing is blocking the vent. Make sure your wall or roof cap has a blade or door. Make sure damper swings freely. Damper blades may flip over and will not fully open when this happens. Adjust to original position. Clean the metal grease filter and replace charcoal filter (if present). See Care and Cleaning of the Vent Hood. Sufficient makeup (replacement) air is required for exhausting appliances to operate to rating. Check with local building codes, which may require or strongly advise the use of makeup air. Visit GEAppliances.com for available makeup air solutions. Disconnect power to the hood by resetting the circuit breaker. Wait 30 seconds to allow controls to reset. Replace lights while wearing gloves to keep skin oils off lights. Replace with correct wattage. 12 49-80760

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12
49-80760
Troubleshooting tips ...
Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Possible Cause
What To Do
Fan/Light does not operate
when either button is
pressed
A house fuse may be blown or
a circuit breaker tripped.
Replace fuse or reset circuit breaker.
Fan does not operate when
fan Lo, Med, Hight buttons
are pressed
The blower connector is loose
or not plugged into its mating
connector.
Disconnect power to the unit. Remove the filters and look
up at the blower. If the blower connector plug is loose
or you see the connector dangling, the installer failed
to plug it in securely. See the mini manual for the plug
location and how to plug in the connector.
Loud or abnormal airflow
noise
Wrong duct size used in
installation.
This hood requires 6” ducting to perform optimally. Using
smaller duct pipe will cause reduced venting.Minimize the
duct run length and number of transitions and elbows.
GE service technicians cannot correct this issue if
installed improperly.
Fan fails to circulate
air or moves air slower
than normal and/or fan is
making loud or abnormal
airflow noise
Obstructions in duct work.
Make sure nothing is blocking the vent. Make sure your
wall or roof cap has a blade or door.
Damper blade on wall or roof
cap may not be open.
Make sure damper swings freely. Damper blades may flip
over and will not fully open when this happens. Adjust to
original position.
Metal grease filter and charcoal
filter (if present) may be dirty.
Clean the metal grease filter and replace charcoal filter (if
present). See Care and Cleaning of the Vent Hood.
Insufficient makeup
(replacement) air
Sufficient makeup (replacement) air is required for
exhausting appliances to operate to rating. Check with
local building codes, which may require or strongly
advise the use of makeup air. Visit GEAppliances.com for
available makeup air solutions.
The hood controls are not
operating correctly
Control logic confused.
Disconnect power to the hood by resetting the circuit
breaker. Wait 30 seconds to allow controls to reset.
Early light failure
Replacing lights with bare
hands.
Replace lights while wearing gloves to keep skin oils off
lights.
Light wattage is too high.
Replace with correct wattage.
TROUBLESHOOTING TIPS