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Epson WorkForce ST-C2100 Users Guide - Page 205

Product Makes Noise When It Sits for a While, Copies Have Incorrect or Faint Colors, Position, Size

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• If the nozzle check page does not print, but the product's power is on, make sure your product software is installed correctly. • Make sure your product is level (not tilted). Parent topic: Solving Copying Problems Related concepts Print Head Cleaning Print Head Nozzle Check Product Makes Noise When It Sits for a While Your product is performing routine maintenance. This is normal. Parent topic: Solving Copying Problems Copies Have Incorrect or Faint Colors If your copies have incorrect, uneven, smeared, or faint colors, try these solutions: • Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if necessary. • Do not press too hard on the original when you copy from the scanner glass. • Clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the cloth, if necessary. Paper towels are not recommended. Caution: Do not spray glass cleaner directly on the scanner glass. • When vertical banding appears or the paper is smeared, clean the paper path. • When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper. Parent topic: Solving Copying Problems Position, Size, or Margins of Copies are Incorrect If the position, size, or margins of your copies are incorrect, try these solutions: • When placing originals on the scanner glass, make sure the original is placed correctly for scanning. Align the corner of the original with the corner indicated by the symbol on the scanner glass. If necessary, move the original away from the edges of the scanner glass slightly. • Clean the scanner glass. 205

Section	Page
Contents	3
Product Basics	12
Product Parts Locations	12
Product Parts - Front	13
Product Parts - Inside	14
Product Parts - Back	15
Using the Control Panel	15
Control Panel Buttons and Lights	16
The LCD Screen	17
Status Icon Information	17
Entering Characters on the LCD Screen	18
Changing LCD Screen Language	18
Viewing Animations	19
Using Power Saving Settings	19
Changing the Sleep Timer Setting from the Control Panel	19
Changing the Power Off Timer Setting from the Control Panel	19
Using the Epson Smart Panel Mobile App	20
Voice-activated Printing	20
Epson Connect Solutions for Smartphones, Tablets, and More	21
Setting Up Epson Connect Services	22
Using Epson Email Print	22
Using Epson Remote Print	23
Using Epson Scan to Cloud	24
Using AirPrint	24
Setting Up Printing on a Chromebook	25
Android Printing Using the Epson Print Enabler	25
Using Fire OS Printing	26
Using Windows 10 Mobile Printing	26
Using Epson Print and Scan App with Windows Tablets	27
Using the Mopria Print Service	27
Wi-Fi Networking	29
Network Security Recommendations	29
Wi-Fi Infrastructure Mode Setup	30
Selecting Wireless Network Settings from the Control Panel	31
Setting Up Wireless Printing from a Smartphone or Tablet	33
Wi-Fi Direct Mode Setup	34
Enabling Wi-Fi Direct (Simple AP) Mode	34
Wi-Fi Protected Setup (WPS)	36
Using WPS to Connect to a Network	37
Printing a Network Status Sheet	37
Printing a Network Connection Report	38
Network Connection Report Codes and Messages	39
Changing or Updating Network Connections	44
Accessing the Web Config Utility	44
Changing a USB Connection to a Wi-Fi Connection	45
Connecting to a New Wi-Fi Router	45
Disabling Wi-Fi Features	46
Loading Paper	47
Loading Paper in the Rear Paper Feeder	47
Paper Loading Capacity	52
Double-sided Printing Capacity	53
Borderless Paper Type Compatibility	55
Compatible Epson Papers	56
Selecting the Paper Settings - Control Panel	58
Paper or Media Type Settings - Control Panel	59
Paper or Media Type Settings - Printing Software	59
Selecting the Default Paper Source Settings	60
Paper Source Settings Options	61
Placing Originals on the Product	62
Placing Originals on the Scanner Glass	62
Copying	64
Copying Documents or Photos	64
Copying Options	66
Printing from a Computer	68
Printing with Windows	68
Selecting Basic Print Settings - Windows	69
Print Quality Options - Windows	71
Multi-Page Printing Options - Windows	71
Selecting Double-sided Printing Settings - Windows	72
Double-sided Printing Options - Windows	75
Print Density Adjustments - Windows	75
Selecting Additional Layout and Print Options - Windows	76
Custom Color Correction Options - Windows	78
Image Options and Additional Settings - Windows	79
Header/Footer Settings - Windows	80
Selecting a Printing Preset - Windows	81
Selecting Extended Settings - Windows	82
Extended Settings - Windows	84
Printing Your Document or Photo - Windows	86
Checking Print Status - Windows	86
Locking Printer Settings - Windows	87
Locked Setting Options	88
Selecting Default Print Settings - Windows	90
Changing the Language of the Printer Software Screens	91
Changing Automatic Update Options	92
Printing with the Built-in Epson Driver - Windows 10 S	93
Selecting Print Settings - Windows 10 S	93
Printing on a Mac	97
Selecting Basic Print Settings - Mac	98
Print Quality Options - Mac	101
Print Options - Mac	101
Selecting Page Setup Settings - Mac	102
Selecting Print Layout Options - Mac	103
Selecting Double-sided Printing Settings - Mac	104
Double-sided Printing Options and Adjustments - Mac	106
Managing Color - Mac	106
Color Matching and Color Options - Mac	107
Selecting Printing Preferences - Mac	108
Printing Preferences - Mac	109
Printing Your Document or Photo - Mac	110
Checking Print Status - Mac	111
Printing from a Smartphone or Tablet	112
Printing with Epson Photo+	112
Cancelling Printing Using the Product	112
Scanning	113
Starting a Scan	113
Starting a Scan Using the Product Control Panel	113
Setting Up a WSD Port (Windows 7/Windows Vista)	115
Changing Default Scan Job Settings	116
Starting a Scan Using Epson ScanSmart	116
Starting a Scan Using the Epson Scan 2 Icon	117
Starting a Scan from a Scanning Program	119
Starting a Scan from a Smartphone or Tablet	121
Scanning a Document in Epson ScanSmart	121
Saving a Scan	124
Attaching a Scan to Email	125
Sending a Scan to a Cloud Service	126
Printing a Scan	127
Selecting Epson ScanSmart Settings	129
Changing the Epson Product	129
Changing the Scan Settings	130
Changing the File Name Settings	132
Changing the Save Settings	133
Save Settings	135
Customizing Action Icons	137
Scanning in Epson Scan 2	138
Additional Scanning Settings - Main Settings Tab	141
Additional Scanning Settings - Advanced Settings Tab	141
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2	143
Image Format Options	144
Scan Resolution Guidelines	145
Refilling Ink	147
Ink Safety Precautions	147
Check Ink Levels	149
Checking Ink Levels on Your Product	150
Checking Ink Levels - Windows	150
Checking Ink Levels - Mac	151
Disabling Special Offers with Windows	151
Purchase Epson Ink	152
Ink Bottle Part Numbers	153
Refilling the Ink Tanks	153
Adjusting Print Quality	160
Print Head Maintenance	160
Print Head Nozzle Check	160
Checking the Nozzles Using the Product Control Panel	161
Checking the Nozzles Using a Computer Utility	162
Print Head Cleaning	165
Cleaning the Print Head Using the Product Control Panel	165
Cleaning the Print Head Using a Computer Utility	168
Power Cleaning	171
Power Cleaning Using the Product Control Panel	171
Power Cleaning Using a Computer Utility	172
Print Head Alignment	174
Aligning the Print Head Using the Product Control Panel	174
Cleaning the Paper Guide	175
Cleaning the Print Head Path	178
Checking the Number of Sheets Fed	181
Checking the Number of Sheets on the LCD Screen	182
Checking the Sheet Counter - Windows	182
Checking the Sheet Counter - Mac	183
Cleaning and Transporting Your Product	185
Cleaning Your Product	185
Transporting Your Product	186
Solving Problems	191
Checking for Software Updates	191
Viewing the Help Screen	192
Product Status Messages	192
Message Appears Prompting You to Reset Ink Levels	194
Running a Product Check	195
Resetting Control Panel Defaults	195
Solving Setup Problems	196
Product Does Not Turn On or Off	196
Noise After Filling the Ink	196
Software Installation Problems	197
Solving Network Problems	197
Product Cannot Connect to a Wireless Router or Access Point	198
Network Software Cannot Find Product on a Network	199
Product Does Not Appear in Mac Printer Window	201
Wireless Network Connection is Unstable on a Mac	201
Cannot Print Over a Network	201
Cannot Scan Over a Network	203
Solving Copying Problems	204
Product Makes Noise, But Nothing Copies	204
Product Makes Noise When It Sits for a While	205
Copies Have Incorrect or Faint Colors	205
Position, Size, or Margins of Copies are Incorrect	205
Solving Paper Problems	206
Paper Feeding Problems	206
Paper Jam Problems Inside the Product	207
Paper Jam Problems in the Rear Cover	210
Paper Ejection Problems	211
Solving Problems Printing from a Computer	212
Nothing Prints	212
Product Icon Does Not Appear in Windows Taskbar	213
Printing is Slow	214
Solving Page Layout and Content Problems	215
Inverted Image	216
Too Many Copies Print	216
Blank Pages Print	217
Incorrect Margins on Printout	217
Border Appears on Borderless Prints	218
Incorrect Characters Print	218
Incorrect Image Size or Position	219
Slanted Printout	220
Solving Print Quality Problems	220
White or Dark Lines in Printout	221
Blurry or Smeared Printout	222
Faint Printout or Printout Has Gaps	224
Grainy Printout	225
Incorrect Colors	226
Solving Scanning Problems	227
Scanning Software Does Not Operate Correctly	228
Cannot Start Epson Scan 2	228
Scanning is Slow	229
Cannot Send Scans to a Cloud Service	230
Solving Scanned Image Quality Problems	230
Image Consists of a Few Dots Only	230
Line of Dots Appears in All Scanned Images	231
Straight Lines in an Image Appear Crooked	231
Scanned Image Quality Problems	231
Characters are Not Recognized During Conversion to Editable Text (OCR)	233
Image Colors are Patchy at the Edges	233
Ripple Patterns Appear in an Image	234
Scanned Image Edges are Cropped	234
Resetting the Epson Scan 2 Settings	234
Uninstall Your Product Software	235
Uninstalling Product Software - Windows	235
Uninstalling Product Software - Mac	236
Where to Get Help	237
Technical Specifications	239
Windows System Requirements	239
Mac System Requirements	240
Paper Specifications	241
Printable Area Specifications	242
Scanning Specifications	244
Ink Specifications	244
Dimension Specifications	245
Electrical Specifications	245
Environmental Specifications	246
Interface Specifications	246
Network Interface Specifications	246
Safety and Approvals Specifications	247
Notices	249
Important Safety Instructions	249
General Product Safety Instructions	249
Wireless Connection Safety Instructions	251
LCD Screen Safety Instructions	251
FCC Compliance Statement	252
Binding Arbitration and Class Waiver	253
Trademarks	256
Copyright Notice	256
libTIFF Software Acknowledgment	257
A Note Concerning Responsible Use of Copyrighted Materials	258
Default Delay Times for Power Management for Epson Products	258

Match case Limit results 1 per page

205

• If the nozzle check page does not print, but the product's power is on, make sure your product

software is installed correctly.

• Make sure your product is level (not tilted).

Parent topic:

Solving Copying Problems

Related concepts

Print Head Cleaning

Print Head Nozzle Check

Product Makes Noise When It Sits for a While

Your product is performing routine maintenance. This is normal.

Parent topic:

Solving Copying Problems

Copies Have Incorrect or Faint Colors

If your copies have incorrect, uneven, smeared, or faint colors, try these solutions:

• Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if

necessary.

• Do not press too hard on the original when you copy from the scanner glass.

• Clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the

cloth, if necessary. Paper towels are not recommended.

Caution:

Do not spray glass cleaner directly on the scanner glass.

• When vertical banding appears or the paper is smeared, clean the paper path.

• When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the

correct direction and slide the edge guides to the edges of the paper.

Parent topic:

Solving Copying Problems

Position, Size, or Margins of Copies are Incorrect

If the position, size, or margins of your copies are incorrect, try these solutions:

• When placing originals on the scanner glass, make sure the original is placed correctly for scanning.

Align the corner of the original with the corner indicated by the symbol on the scanner glass. If

necessary, move the original away from the edges of the scanner glass slightly.

• Clean the scanner glass.