Epson WorkForce ES-400 Users Guide

Epson WorkForce ES-400 Manual

Get Epson WorkForce ES-400 PDF manuals and user guides View all Epson WorkForce ES-400 manuals
Add to My Manuals
Save this manual to your list of manuals

Epson WorkForce ES-400 manual content summary:

  • Epson WorkForce ES-400 | Users Guide - Page 1
    ES-400/ES-500W User's Guide
  • Epson WorkForce ES-400 | Users Guide - Page 2
  • Epson WorkForce ES-400 | Users Guide - Page 3
    ES-400/ES-500W User's Guide ...7 Scanner Basics...8 Scanner Parts Locations ...8 Scanner Parts...8 Scanner Buttons and Lights...11 User Replaceable Epson Scanner Network 41 Manually Connecting to a Wi-Fi Router Using EpsonNet Config 42 Setting Up Network Scanning...43 Determining the Scanner's IP
  • Epson WorkForce ES-400 | Users Guide - Page 4
    52 Restoring Default Network Settings...52 Scanning ...54 Starting a Scan...54 Starting a Scan from a Scanner Button 54 Assigning Start Button Settings or Scan Jobs 55 Starting a Scan Using the Epson Scan 2 Icon 57 Starting a Scan from a Scanning Program 59 Scanning with Document Capture Pro and
  • Epson WorkForce ES-400 | Users Guide - Page 5
    Unexpectedly 118 Scanner Button Does Not Work as Expected 118 Scanning Software Does Not Operate Correctly 119 Cannot Start Epson Scan 2 ...120 Original Feeds Incorrectly in Scanner 120 Original Jams in Scanner...121 Scanning is Slow ...123 Solving Network Scanning Problems 124 Cannot Scan Over
  • Epson WorkForce ES-400 | Users Guide - Page 6
    ...138 Network Interface Specifications (ES-500W 139 Flatbed Scanner Dock Specifications (ES-400 140 Safety and Approvals Specifications 141 Notices ...143 Important Safety Instructions...143 Restrictions on Copying ...145 Default Delay Times for Power Management for Epson Products 146 Binding
  • Epson WorkForce ES-400 | Users Guide - Page 7
    ES-400/ES-500W User's Guide Welcome to the ES-400/ES-500W User's Guide. For a printable PDF copy of this guide, click here. 7
  • Epson WorkForce ES-400 | Users Guide - Page 8
    the basic features of your scanner. Scanner Parts Locations Changing the Power Off and Sleep Timer Settings Scanner Parts Locations See these sections to identify the parts on your scanner. Scanner Parts Scanner Buttons and Lights User Replaceable Epson Scanner Parts and Accessories Parent topic
  • Epson WorkForce ES-400 | Users Guide - Page 9
    Note: The illustrations show the ES-500W, but the parts are the same for the ES-400. 1 ADF (Automatic Document Feeder) 2 Edge guides 3 Input tray 4 Input tray extension 5 Output tray 6 Output tray extensions 7 Stopper 1 Kensington security slot 2 USB port 9
  • Epson WorkForce ES-400 | Users Guide - Page 10
    3 Power inlet 1 Cover open lever 2 Scanner cover 3 Pickup rollers 4 Separation rollers 1 AC adapter 10
  • Epson WorkForce ES-400 | Users Guide - Page 11
    2 Power cord 3 USB cable Parent topic: Scanner Parts Locations Scanner Buttons and Lights Buttons ES-400 1 power button 2 double feed detection skip button 3 slow mode button 4 stop button 5 start button 11
  • Epson WorkForce ES-400 | Users Guide - Page 12
    ES-500W 1 power button 2 Wi-Fi connect button 3 Wi-Fi on/off button 4 double feed detection skip button 5 slow mode button 6 stop button 7 start button 8 NFC tag 12
  • Epson WorkForce ES-400 | Users Guide - Page 13
    Lights ES-400 1 ! error light 2 automatic feeding mode light 3 ready light 4 double feed detection skip light 5 slow mode light 13
  • Epson WorkForce ES-400 | Users Guide - Page 14
    ES-500W 1 AP mode light 2 Wi-Fi on/off light 3 ! error light 4 automatic feeding mode light 5 ready light 6 double feed detection skip light 7 slow mode light Parent topic: Scanner Parts Locations User Replaceable Epson Scanner Parts and Accessories You can purchase genuine Epson
  • Epson WorkForce ES-400 | Users Guide - Page 15
    dock (ES-400 only) Epson Perfection V19 (for use with scanner dock) Epson Perfection V39 (for use with scanner dock) Part number B12B819291 B12B808441 B12B819001 B11B231201 B11B232201 Parent topic: Scanner Parts Locations Changing the Power Off and Sleep Timer Settings You can use the Epson Scan
  • Epson WorkForce ES-400 | Users Guide - Page 16
    the length of time after which you want the scanner to go to sleep as the Sleep Timer setting. 4. Select the length of time after which you want the scanner to automatically turn off when not in use as the Power Off Timer setting. 5. Close the Epson Scan 2 Utility. Parent topic: Scanner Basics 16
  • Epson WorkForce ES-400 | Users Guide - Page 17
    Loading Originals Follow the instructions here to load your originals into the scanner. Note: The illustrations show the ES-500W, but the steps are the same for the ES-400. Loading Originals in the Input Tray Loading Plastic and Laminated Cards in the Input Tray Loading Special Originals Loading
  • Epson WorkForce ES-400 | Users Guide - Page 18
    2. Pull out the output tray and its extension, and open the stopper. Note: If you are loading an original that is 15.5 inches (393.7 mm) or longer, do not pull out the input or output tray extensions and do not open the stopper. 3. Slide the input tray edge guides all the way out. 18
  • Epson WorkForce ES-400 | Users Guide - Page 19
    4. If you are loading a multi-page original, fan your stack of originals. Note: If you are loading an original that is 15.5 inches (393.7 mm) or longer, load only one sheet at a time. 5. Stack the originals with the printed side facing down and slide the stack so the leading edge is at an angle as
  • Epson WorkForce ES-400 | Users Guide - Page 20
    6. Load standard originals into the input tray printed side down and top edge first, and guide them in until they meet resistance. • If you are loading paper business cards, load up to 15 cards horizontally. 20
  • Epson WorkForce ES-400 | Users Guide - Page 21
    • If you are loading hole-punched originals, load them with the holes facing down or to the side as shown. The holes must be within 1.2 inches (30 mm) of the edge of the originals. 7. Slide the edge guides against the edges of the original. 21
  • Epson WorkForce ES-400 | Users Guide - Page 22
    15.5 inches (393.7 mm) or longer, support the original as it enters into and ejects from the scanner as shown. 8. If necessary during scanning, adjust the position of the stopper on the output tray extension to fit the ejected originals. Note: If thicker paper does not eject properly or falls from
  • Epson WorkForce ES-400 | Users Guide - Page 23
    Note: If scanning thin or wrinkled paper causes paper jams, press the slow mode button once before scanning to slow down the feeding speed; press it again to return to normal speed. Loading Multiple Sizes of Originals in the Input Tray Original Document Specifications Parent
  • Epson WorkForce ES-400 | Users Guide - Page 24
    2. Pull out the output tray and its extension, and open the stopper. Note: If you are loading originals that are 15.5 inches (393.7 mm) or longer, do not pull out the input or output tray extensions and do not open the stopper. 3. Slide the input tray edge guides all the way out. 24
  • Epson WorkForce ES-400 | Users Guide - Page 25
    paper business cards, load up to 15 cards horizontally. 5. Slide the edge guides against the edges of the widest original. 6. If necessary during scanning surface below the scanner. If the scanned images are affected by the originals ejecting below the scanner, try placing the scanner on the edge
  • Epson WorkForce ES-400 | Users Guide - Page 26
    in the Input Tray Original Document Specifications You can load original documents that meet these specifications in your scanner. Paper type Plain paper Fine paper Recycled paper Paper size Letter (8.5 × 11 inches [216 × 279 mm]) Legal (8.5 × 14 inches [216 × 356 mm]) A4 (8.3 × 11.7 inches [210
  • Epson WorkForce ES-400 | Users Guide - Page 27
    Caution: Do not load the following types of originals in the scanner, or they may be damaged or may damage the scanner: • Thermal paper • Coated paper • Originals with uneven surfaces, such as embossed documents • Photos • Originals with wet ink • Ripped, curled, or wrinkled originals • Originals
  • Epson WorkForce ES-400 | Users Guide - Page 28
    1. Open the input tray, pull out the output tray, and open the stopper. 2. Slide the input tray edge guides all the way out. 28
  • Epson WorkForce ES-400 | Users Guide - Page 29
    3. Load plastic or laminated cards printed side down and top edge first into the input tray horizontally, and slide them in until they meet resistance. 29
  • Epson WorkForce ES-400 | Users Guide - Page 30
    Note: Do not load plastic cards vertically. (You can load one laminated card vertically, if necessary.) 30
  • Epson WorkForce ES-400 | Users Guide - Page 31
    Main Settings tab in Epson Scan 2 when scanning the cards. Note: If you do not disable the Detect Double Feed setting and a double feed error occurs, remove the plastic or laminated card from the input tray and then reload it. Press the double feed detection skip button to disable the Detect Double
  • Epson WorkForce ES-400 | Users Guide - Page 32
    Scanning Plastic and Laminated Card Specifications You can load original plastic and laminated cards that meet these specifications in your scanner. Paper them. Note: When scanning special originals, turn off the Detect Double Feed setting on the Main Settings tab in Epson Scan 2. 1. Open the
  • Epson WorkForce ES-400 | Users Guide - Page 33
    2. Pull out the output tray and its extension, and open the stopper. Note: If you are loading originals that are 15.5 inches (393.7 mm) or longer, do not pull out the input or output tray extensions and do not open the stopper. 3. Slide the input tray edge guides all the way out. 33
  • Epson WorkForce ES-400 | Users Guide - Page 34
    4. Load up to 5 envelopes vertically in the input tray with the printable side down and the flap facing as shown. Slide in the envelopes until they meet resistance. 34
  • Epson WorkForce ES-400 | Users Guide - Page 35
    5. Do one of the following to load a photo or folded or irregularly shaped originals: • For an A4-size or larger original, fold it as shown and place it in an optional carrier sheet. Make sure the illustration on the front edge of the carrier sheet is facing up. • For a photo or an irregularly-
  • Epson WorkForce ES-400 | Users Guide - Page 36
    6. Load the carrier sheet in the input tray as shown until it meets resistance. Folded original 36
  • Epson WorkForce ES-400 | Users Guide - Page 37
    Photo or irregularly shaped original 7. Slide the edge guides against the edges of the original or carrier sheet. 37
  • Epson WorkForce ES-400 | Users Guide - Page 38
    Original Specifications Related topics Scanning Special Original Specifications You can load photos, envelopes, or large, thick, or folded originals that meet these specifications in your scanner. Paper type Large originals (plain paper, fine paper, or recycled paper) (load only in a carrier
  • Epson WorkForce ES-400 | Users Guide - Page 39
    Irregularly shaped originals (load only in a carrier sheet) Paper size Up to this size: A4 (8.3 × 11.7 inches [210 × 297 mm]) Paper thickness Loading capacity 0.012 inch (0.3 mm) or 5 carrier sheets less (excluding the thickness of the carrier sheet) Parent topic: Loading Special Originals
  • Epson WorkForce ES-400 | Users Guide - Page 40
    over a Wi-Fi network. Note: You can set up network scanning to your scanner through the optional Epson Network Interface Unit (ES-400/ES-500W) or through a direct connection to your scanner (ES-500W). Manual Network Connection Setup Connecting to an Existing Wi-Fi Network Direct Wi-Fi Mode Setup
  • Epson WorkForce ES-400 | Users Guide - Page 41
    . 1 Epson scanner 2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable (used only for wired connection to the wireless router or access point) Manually Connecting to a Wi-Fi Router Using EpsonNet Config Setting Up Network Scanning Parent topic
  • Epson WorkForce ES-400 | Users Guide - Page 42
    Config. • OS X: Open the Applications folder, select Epson Software > EpsonNet > EpsonNet Config > EpsonNet Config. 4. Select your scanner from the list and click Configuration. 5. Select Network Interface > Network > Basic (Wireless). 6. Select the following settings for your infrastructure
  • Epson WorkForce ES-400 | Users Guide - Page 43
    Network Interface Unit (ES-400/ES-500W) or through a direct connection to your scanner (ES-500W). If you are connecting through the optional Epson Network Interface Unit, first connect the unit to your scanner and verify that both are working properly. Then follow the instructions here to set up
  • Epson WorkForce ES-400 | Users Guide - Page 44
    You see a screen like this: 3. Select your scanner and click Add. 44
  • Epson WorkForce ES-400 | Users Guide - Page 45
    address or host name of your Epson Network Interface Unit or scanner, and click Add. 5. Click OK to check the connection. You see a confirmation message. 6. Click OK to save your settings and close Epson Scan 2 Utility. 7. If you are setting up network scanning using the optional Network Interface
  • Epson WorkForce ES-400 | Users Guide - Page 46
    > EpsonNet Config > EpsonNet Config. • OS X: Open the Applications folder and select EPSON Software > EpsonNet > EpsonNet Config > EpsonNet Config. 2. Locate your scanner in the list and write down the IP address. Parent topic: Setting Up Network Scanning Direct Wi-Fi Mode Setup You can set up your
  • Epson WorkForce ES-400 | Users Guide - Page 47
    acts as the network access point for up to 4 devices. 1 Epson scanner 2 Computer with a wireless interface 3 Other wireless device Enabling a Direct Wi-Fi (AP Mode) Connection Using WPS to Set Up a Direct Wi-Fi Connection Parent topic: Wi-Fi Networking Enabling a Direct Wi-
  • Epson WorkForce ES-400 | Users Guide - Page 48
    , you can quickly connect your scanner to the network using Wi-Fi Protected Setup (WPS). Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point. If there is no hardware button, there may be a virtual WPS button in the software for the device. Check
  • Epson WorkForce ES-400 | Users Guide - Page 49
    Network Scanning Using WPS PIN Mode to Connect to a Network If you have a WPS-enabled wireless router or access point that supports PIN mode, you can use Wi-Fi Protected Setup (WPS) PIN mode to connect your scanner to the network. 1. Open the input tray. 2. Press and hold the Wi-Fi on/off button and
  • Epson WorkForce ES-400 | Users Guide - Page 50
    . Press the stop button to clear the error, restart the access point, and repeat these steps. Parent topic: Wi-Fi Protected Setup (WPS) Related tasks Setting Up Network Scanning Epson DocumentScan App for iOS/Android You can use the Epson DocumentScan app to scan from a network scanner to an iOS or
  • Epson WorkForce ES-400 | Users Guide - Page 51
    it) 7 start button (starts scanning when networking is enabled) Parent topic: Using the Network Interface Unit Connecting the Network Interface Unit See the documentation that came with the optional Epson Network Interface Unit for instructions on connecting it to your scanner. After connecting
  • Epson WorkForce ES-400 | Users Guide - Page 52
    or need to solve a problem with your network connection (ES-500W). Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for Epson DocumentScan. Press and hold the Wi-Fi on/off button on the scanner for at least three
  • Epson WorkForce ES-400 | Users Guide - Page 53
    1. Turn off your scanner. 2. Press and hold the Wi-Fi on/off button and the power button until the Wi-Fi on/off and AP mode lights turn on. Then release the buttons. 3. Wait until the Wi-Fi on/off and AP mode lights flash alternately and then turn off. The default network settings are
  • Epson WorkForce ES-400 | Users Guide - Page 54
    Capture Pro (Windows) and Document Capture (OS X) do not support scanning from the start button on your scanner over a wireless network (ES-500W). Launch Epson Scan 2 before scanning from the start button on your scanner. 1. Make sure the scanner is connected to your computer or network. 2. Load an
  • Epson WorkForce ES-400 | Users Guide - Page 55
    Capture Pro (Windows) and Document Capture (OS X) do not support scanning from the start button on your scanner over a wireless network (ES-500W). Launch Epson Scan 2 before scanning from the start button on your scanner. 1. Start Document Capture Pro or Document Capture on a computer connected
  • Epson WorkForce ES-400 | Users Guide - Page 56
    5. Do one of the following: • Windows: Select the job that you want to assign to the start button from the 1 drop-down list. Note: Jobs 2 to 30 can only be selected when using the optional Network Interface Unit. 56
  • Epson WorkForce ES-400 | Users Guide - Page 57
    job that you want to assign to the start button. 6. Click OK. Parent topic: Starting a Scan from a Scanner Button Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. • Windows 10: Click and select All
  • Epson WorkForce ES-400 | Users Guide - Page 58
    You see an Epson Scan 2 window like this: 58
  • Epson WorkForce ES-400 | Users Guide - Page 59
    a Scan Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan, and open the scanned image in the program. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions
  • Epson WorkForce ES-400 | Users Guide - Page 60
    You see an Epson Scan 2 window like this: 60
  • Epson WorkForce ES-400 | Users Guide - Page 61
    , preview, and change the scanned file settings as necessary. Note: The settings may vary, depending on the software version you are using. See Document Capture (OS X): • Windows 10: Click and select All Apps > Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and
  • Epson WorkForce ES-400 | Users Guide - Page 62
    the Start Job button, and skip the rest of these steps. 3. Select any displayed scan settings you want scan settings, do one of the following: • Windows: Click Detailed Settings. Select any displayed scan settings you want to use and click Preview to see a preview of your scan in the Epson Scan
  • Epson WorkForce ES-400 | Users Guide - Page 63
    ) or Document Capture (OS X) window. 6. If you would like to scan additional originals and add them to the current captured images, click the Add Page button, select Acquire from Scanner, and repeat the previous steps. 7. Check the scanned images and edit them as necessary. 8. Click one of the
  • Epson WorkForce ES-400 | Users Guide - Page 64
    You see this window: 64
  • Epson WorkForce ES-400 | Users Guide - Page 65
    Side setting that matches the sides of the original that you want to scan. 4. Select the Document Size setting that matches the size of your original, or select Auto Detect to have Epson Scan 2 automatically detect the size. You can select Customize to enter a custom size, if necessary. 5. Select
  • Epson WorkForce ES-400 | Users Guide - Page 66
    displays the results in the Epson Scan 2 window. 10. Reinsert your original into the ADF. 11. Select any additional settings that you want to use on the Main Settings tab. 12. Click the Advanced Settings tab and select any settings that you want to use. 13. If scanning an original in a carrier sheet
  • Epson WorkForce ES-400 | Users Guide - Page 67
    Related tasks Loading Originals in the Input Tray Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Stitch Images When scanning double-sided originals, lets you lay out images from both sides of the original
  • Epson WorkForce ES-400 | Users Guide - Page 68
    topic: Scanning in Epson Scan 2 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Skip Blank Pages If the scanner detects marks from the other side of a blank page and adds the marks to the scanned image, adjust this setting to
  • Epson WorkForce ES-400 | Users Guide - Page 69
    Special Documents You need to select specific options on the Main Settings tab in Epson Scan 2 when scanning special originals. Type of original Envelope Plastic cards Carrier sheet Large originals Long paper Laminated cards Required settings Select Off as the Detect Double Feed setting. Select
  • Epson WorkForce ES-400 | Users Guide - Page 70
    icon on the Epson Scan 2 Image Format modify or retouch your scanned image.) PNG (*.png) as graphic and DTP software. Multi-TIFF (*.tif) scanned document can be searched. Parent topic: Scanning in Epson Scan 2 Scan scan your originals, send/receive your scans by email or fax, and to print your scans
  • Epson WorkForce ES-400 | Users Guide - Page 71
    Device You can easily connect your Android 4.0 or later device to your product using NFC (Near Field Communication) (ES-500W). Once connected, you can scan using Epson DocumentScan. Note: If the scanner is already connected to the Wi-Fi network before using this feature, your mobile device will be
  • Epson WorkForce ES-400 | Users Guide - Page 72
    the scanner and mobile device connect automatically. Note: If you do not have Epson DocumentScan installed, the app store page for the Epson DocumentScan app opens on your device. Install Epson DocumentScan and repeat this step. 4. Follow the Epson DocumentScan on-screen instructions to scan your
  • Epson WorkForce ES-400 | Users Guide - Page 73
    and combine them into a single image with the Epson Scan 2 Stitch Images settings. 1. Load your original in the scanner. 2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select All Apps. Select EPSON Software, then select Document Capture Pro. • Windows 8.x: Navigate
  • Epson WorkForce ES-400 | Users Guide - Page 74
    You see this window: 3. Click the Scan icon, then click Detailed Settings. You see an Epson Scan 2 window like this: 74
  • Epson WorkForce ES-400 | Users Guide - Page 75
    4. Select Double-Sided as the Scanning Side setting. 75
  • Epson WorkForce ES-400 | Users Guide - Page 76
    original with blank pages or barcodes inserted where you want to start a new scanned file. 2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select All Apps > Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture
  • Epson WorkForce ES-400 | Users Guide - Page 77
    in the Document Capture Pro window. 6. Click one of the Destination icons to choose where to send your scanned files. (If you cannot see all of the icons below, click the arrow next to the icons.) 7. Click File Name & Separation Settings. 8. Select Apply job
  • Epson WorkForce ES-400 | Users Guide - Page 78
    as an Office Format File - Windows Parent topic: Scanning Special Projects Scanning Using OCR - Windows You can use the ABBYY FineReader OCR program to convert scanned documents to editable text. 1. Load your original in the scanner. 2. Do one of the following to open ABBYY FineReader: • Windows
  • Epson WorkForce ES-400 | Users Guide - Page 79
    the program or format you want to scan to. 5. If you see the Select Scanner window, select your product and click OK. Note: Do not select a WIA option for your product; it will not work correctly. You see the scan settings window. 6. Select your scan settings. 7. Click Preview and adjust the area
  • Epson WorkForce ES-400 | Users Guide - Page 80
    - OS X You can use the ABBYY FineReader OCR program to convert scanned documents to editable text. Note: The version of ABBYY FineReader included with your scanner does not support OS X 10.11. 1. Load your original in the scanner. 2. Open the Applications folder and click the ABBYY FineReader Sprint
  • Epson WorkForce ES-400 | Users Guide - Page 81
    the language used in the document you are going to scan as the Document Language setting. 5. Select the type of document you are going to scan. 6. Select your scan settings and click Scan. Your document is scanned and you see the Epson Scan 2 window while your document is converted to editable text
  • Epson WorkForce ES-400 | Users Guide - Page 82
    using Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan OCR Component (Windows) or Epson Scan 2 OCR Component (OS X) is installed automatically when you install your scanner software as instructed on the Start Here sheet. If you install your
  • Epson WorkForce ES-400 | Users Guide - Page 83
    Text (OCR) Saving a Scan as an Office Format File - Windows You can use Document Capture Pro (Windows) to save your scans in one of the following Microsoft Office file formats: Microsoft Word (.docx), Microsoft Excel (.xlsx), or Microsoft PowerPoint (.pptx). 1. Load your original in the scanner. 83
  • Epson WorkForce ES-400 | Users Guide - Page 84
    Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software > Document Capture Pro. You see this window: 3. Click the Scan icon. 4. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro for
  • Epson WorkForce ES-400 | Users Guide - Page 85
    ) or Document Capture (OS X) to upload scanned images to a SharePoint server or a cloud service. 1. Do one of the following to start Document Capture Pro (Windows) or Document Capture (OS X): • Windows 10: Click and select All Apps > EPSON Software > Document Capture Pro. • Windows 8.x: Navigate to
  • Epson WorkForce ES-400 | Users Guide - Page 86
    Capture Pro or Document Capture window. 5. Click one of the cloud service Destination icons to choose where to save your scanned file. (If you cannot see all of the icons below, the service software may not be installed, the service may not be available on your platform, or you need to click
  • Epson WorkForce ES-400 | Users Guide - Page 87
    the destination, select it from the drop-down list. 7. Adjust any save settings, then click OK or Send, depending on the destination. Your originals are scanned and uploaded to the indicated server. Parent topic: Scanning Special Projects Related tasks Loading Originals in the Input Tray 87
  • Epson WorkForce ES-400 | Users Guide - Page 88
    into a single unit (ES-400). This allows you to scan thick or over-sized originals, such as cardboard and books, that won't fit into the document scanner's ADF. See these sections to learn about the flatbed scanner dock option. Note: You must purchase a flatbed scanner (Epson Perfection V19/V39) to
  • Epson WorkForce ES-400 | Users Guide - Page 89
    ) 2 USB port 2 (for connecting flatbed dock to document scanner) 3 Power inlet Parent topic: Using the Optional Flatbed Scanner Dock Scanning from the Flatbed Scanner Dock See these sections to scan when using the optional flatbed scanner dock. Scanning from the Docked Flatbed Scanner Scanning from
  • Epson WorkForce ES-400 | Users Guide - Page 90
    is placed on a flat surface. Do not place heavy objects on the scanner glass and do not press on the glass with too much force, or it may damage the scanner. Do not leave photos on the scanner glass for an extended period, or they may stick to the glass. 1. Close the document
  • Epson WorkForce ES-400 | Users Guide - Page 91
    2. Open the flatbed scanner cover. 91
  • Epson WorkForce ES-400 | Users Guide - Page 92
    3. Place your original facedown on the scanner glass with the top edge facing as shown. Slide the original to the edges of the indicated corner. 92
  • Epson WorkForce ES-400 | Users Guide - Page 93
    7. Select other settings, as necessary. 8. Click Scan. Parent topic: Scanning from the Flatbed Scanner Dock Related tasks Scanning from the ADF with the Flatbed Scanner Dock Attached Scanning in Epson Scan 2 Scanning from the ADF with the Flatbed Scanner Dock Attached Depending on the length of your
  • Epson WorkForce ES-400 | Users Guide - Page 94
    • Extend the output tray a little longer than the length of the original and move the stopper forward or backward as necessary. 94
  • Epson WorkForce ES-400 | Users Guide - Page 95
    For originals between A5 and A4 size (8.2 inches to 11.7 inches [210 mm to 297 mm] long): • Open and extend the document scanner's input tray, open the flatbed scanner's stopper, and slide the stopper forward or backward so that it is a little longer than the length of the original. (Do not open the
  • Epson WorkForce ES-400 | Users Guide - Page 96
    tray closed and close the flatbed and document scanner's stoppers. Parent topic: Scanning from the Flatbed Scanner Dock Related tasks Scanning from the Docked Flatbed Scanner Scanning in Epson Scan 2 Cleaning the Flatbed Scanner Dock To keep your product working at its best, you should clean it
  • Epson WorkForce ES-400 | Users Guide - Page 97
    scanner using the power button. Note: There is no power button on the flatbed scanner. 2. Unplug the AC power cord and disconnect the USB cable that connects the flatbed scanner scanner glass. Make sure that no dust builds up on the surface of the scanner glass. Dust can cause spots in your scanned
  • Epson WorkForce ES-400 | Users Guide - Page 98
    for an extended period, prepare it for transportation as described here. 1. Turn off the document scanner using the power button. Note: There is no power button on the flatbed scanner. 2. Unplug the AC power cord and disconnect the USB cable that connects the flatbed scanner dock to the computer. 98
  • Epson WorkForce ES-400 | Users Guide - Page 99
    are transporting only the flatbed scanner dock (without the document scanner), follow the installation instructions that came with the flatbed scanner dock in reverse to remove the flatbed scanner and dock from the document scanner. 4. Place the flatbed scanner dock in its original packing materials
  • Epson WorkForce ES-400 | Users Guide - Page 100
    Your Scanner Cleaning Inside Your Scanner Clean your scanner regularly to make sure that no dust builds up on the glass scanning surfaces. Dust can cause spots or lines in your scanned images. Note: The illustrations show the ES-500W, but the instructions are the same for the ES-400. Caution
  • Epson WorkForce ES-400 | Users Guide - Page 101
    2. Disconnect any connected cables. 3. Pull down on the cover open lever and open the scanner cover. 4. Use a genuine Epson cleaning kit or a soft, moist cloth to wipe off any dust or dirt on the glass scanning surfaces and the rollers inside the scanner cover. If the glass surface is stained with
  • Epson WorkForce ES-400 | Users Guide - Page 102
    amount of cleaner on the cleaning cloth to remove the stains. Wipe off all remaining liquid. Caution: Do not spray glass cleaner directly on the scanning surfaces. Be careful not to place too much force on the glass. 5. Use a cotton swab to wipe off any dust or dirt on the sensors
  • Epson WorkForce ES-400 | Users Guide - Page 103
    6. Wipe off any dust or dirt on the separation roller using a genuine Epson cleaning kit or a soft, moist cloth. Caution: Use only a genuine Epson cleaning kit or soft, moist cloth to clean the roller; using a dry cloth may damage the surface of the roller. 103
  • Epson WorkForce ES-400 | Users Guide - Page 104
    , moist cloth. Caution: Use only a genuine Epson cleaning kit or soft, moist cloth to clean the roller; using a dry cloth may damage the surface of the roller. 8. Plug in the AC adapter and press the power button to turn on the scanner. 9. Hold down the start button for at least two seconds while
  • Epson WorkForce ES-400 | Users Guide - Page 105
    to replace the rollers again. 1. Make sure the scanner is turned on and connected to your computer. 2. Do one of the following to open the Epson Scan 2 Utility: • Windows 10: Click and select All Apps. Select EPSON, then select Epson Scan 2 Utility. • Windows 8.x: Navigate to the Apps screen and
  • Epson WorkForce ES-400 | Users Guide - Page 106
    > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. • OS X: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. 3. Click the Counter tab. You see a screen like this: 4. If the number of scans in the Number of Scans field exceeds the number for
  • Epson WorkForce ES-400 | Users Guide - Page 107
    Note: The illustrations show the ES-500W, but the instructions are the same for the ES-400. 1. Turn off the scanner. 2. Unplug the AC adapter. 3. Disconnect any connected cables. 4. Pull down on the cover open lever and open the scanner cover. 107
  • Epson WorkForce ES-400 | Users Guide - Page 108
    5. Press down on the pickup roller cover latch and pull up the cover to remove it. 108
  • Epson WorkForce ES-400 | Users Guide - Page 109
    6. Pull down the tab on the pickup rollers and slide the rollers to the right to remove them. 7. To install the new pickup rollers, align the notches on the roller unit and slide it to the left. Press up on the tab to secure the rollers. 109
  • Epson WorkForce ES-400 | Users Guide - Page 110
    8. Align the bottom edge of the pickup roller cover into the notches as shown and press it down until it clicks into place. Note: If you are not able to close the cover, the pickup rollers are not installed correctly. Remove the roller unit and reinstall it, then try to close the cover again. 110
  • Epson WorkForce ES-400 | Users Guide - Page 111
    9. Squeeze the tabs on the sides of the separation roller cover and open the cover. Caution: Be careful not to apply too much force when opening the cover. 10. Slide the separation roller to the left and remove it. 111
  • Epson WorkForce ES-400 | Users Guide - Page 112
    and Transporting Your Scanner Related references User Replaceable Epson Scanner Parts and Accessories Related tasks Checking the Scanner Roller Counter Resetting the Scanner Roller Counter Resetting the Scanner Roller Counter When you replace the scanner rollers, reset the scanner roller counter so
  • Epson WorkForce ES-400 | Users Guide - Page 113
    2 Utility. • Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. • OS X: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. 3. Click the Counter tab. You see a screen like this: 4. Click Reset. The Number
  • Epson WorkForce ES-400 | Users Guide - Page 114
    a long distance, or store it for an extended period, prepare it for transportation as described here. 1. Turn off the scanner and unplug the AC adapter. 2. Disconnect any connected cables. 3. Close the input tray and the output tray. Note: Make sure the output tray is securely closed. 4. Place the
  • Epson WorkForce ES-400 | Users Guide - Page 115
    Solving Scanning Problems Solving Network Scanning Problems Solving Scanned Image Quality Problems Solving Flatbed Scanner Dock Problems Uninstall Your Scanner Software Where to Get Help Scanner Light Status You can often diagnose problems with your scanner by checking its lights. ES-400 1 ! error
  • Epson WorkForce ES-400 | Users Guide - Page 116
    on Condition/solution A paper jam or a double feed has occurred. Remove any paper loaded in the input tray. If the light continues to flash, a scanner error may have occurred. Turn the scanner off and then back on again. If the error continues, contact Epson for support. The scanner cover is open
  • Epson WorkForce ES-400 | Users Guide - Page 117
    Epson for support. • Wi-Fi on/off (ES-500W) ready light is off and any of The firmware update has failed and the scanner is in recovery mode. the following lights are on: Try updating the firmware again. • ! error • automatic feeding mode • double feed detection skip • slow mode • AP mode (ES
  • Epson WorkForce ES-400 | Users Guide - Page 118
    Not Turn On or Turns Off Unexpectedly Scanner Button Does Not Work as Expected Scanning Software Does Not Operate Correctly Cannot Start Epson Scan 2 Original Feeds Incorrectly in Scanner Original Jams in Scanner Scanning is Slow Parent topic: Solving Problems Scanner Does Not Turn On or Turns Off
  • Epson WorkForce ES-400 | Users Guide - Page 119
    support using the button to scan over a wireless connection (ES-500W). Connect the scanner using a USB cable or launch Epson Scan 2 before scanning from the button on your scanner. Parent topic: Solving Scanning Problems Related tasks Assigning Start Button Settings or Scan Jobs Scanning Software
  • Epson WorkForce ES-400 | Users Guide - Page 120
    but did not reinstall Epson Scan 2, try reinstalling it. • If you are using a TWAIN-compliant program, make sure that the correct product is selected as the Scanner or Source setting. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Scanner Software Related references Windows
  • Epson WorkForce ES-400 | Users Guide - Page 121
    topic: Solving Scanning Problems Related tasks Cleaning Inside Your Scanner Related topics Loading Originals Original Jams in Scanner If an original has jammed inside the scanner, follow these steps: Note: The illustrations show the ES-500W, but the instructions are the same for the ES-400. 1. Turn
  • Epson WorkForce ES-400 | Users Guide - Page 122
    3. Pull down the cover open lever and open the scanner cover. 4. Gently pull out any jammed originals from inside the scanner. 122
  • Epson WorkForce ES-400 | Users Guide - Page 123
    the output tray. 6. Close the scanner cover. 7. Carefully follow all loading instructions when you reload originals. If originals jam in the scanner frequently, try the following: • Press the slow mode button to slow down the scanning speed. • Clean inside the scanner and replace the roller assembly
  • Epson WorkForce ES-400 | Users Guide - Page 124
    (ES-500W). Cannot Scan Over a Network Scanner Cannot Connect to a Wireless Router or Access Point Parent topic: Solving Problems Cannot Scan Over a Network If you cannot start Epson Scan 2 when scanning over a network, try these solutions: • If you cannot scan from the start button on the scanner
  • Epson WorkForce ES-400 | Users Guide - Page 125
    make sure you are using them in the software. Parent topic: Solving Network Scanning Problems Related topics Wi-Fi Networking Scanner Cannot Connect to a Wireless Router or Access Point If your scanner has trouble finding or connecting to a wireless router or access point, try these solutions: • If
  • Epson WorkForce ES-400 | Users Guide - Page 126
    to the list. • If your router or access point does not broadcast its network name (SSID), follow the instructions that came with your scanner to enter your wireless network name manually. • If your router or access point has security enabled, determine the kind of security it is using and any
  • Epson WorkForce ES-400 | Users Guide - Page 127
    setting in Epson Scan 2. Parent topic: Solving Scanned Image Quality Problems Related references Image Format Options Related tasks Scanning in Epson Scan 2 Scanned Characters are Blurry If characters in your scanned images are blurry, try these solutions: • Make sure you do not move the scanner or
  • Epson WorkForce ES-400 | Users Guide - Page 128
    Options Related tasks Scanning in Epson Scan 2 Spots or Lines Appear in All Scanned Images If spots or lines appear in all your scanned images, follow these steps to clean inside the scanner: Note: The illustrations show the ES-500W, but the instructions are the same for the ES-400. 1. Turn off the
  • Epson WorkForce ES-400 | Users Guide - Page 129
    4. Pull down on the cover open lever and open the scanner cover. 5. Wipe off any stains on the plastic roller and glass scanning surfaces using a genuine Epson cleaning kit or a soft, moist cloth. Note: If the glass surfaces are stained with grease or another hard-to-remove material, use a genuine
  • Epson WorkForce ES-400 | Users Guide - Page 130
    Scanned Image Quality Problems Related tasks Cleaning Inside Your Scanner Scanned Image is Cropped If the edges of a scanned image are cropped, try the following solutions: • Select Auto Detect as the Document Size setting in Epson Scan 2, Document Capture Pro, or Document Capture. • In Epson Scan
  • Epson WorkForce ES-400 | Users Guide - Page 131
    does not solve your problem, uninstall Epson Scan 2 and reinstall it. Parent topic: Solving Scanned Image Quality Problems Solving Flatbed Scanner Dock Problems Check these solutions if you have problems scanning with the optional flatbed scanner dock (ES-400). Scanned Image Edges are Cropped
  • Epson WorkForce ES-400 | Users Guide - Page 132
    Scanning in Epson Scan 2 Uninstall Your Scanner Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system. Uninstalling Scanner Software - Windows Uninstalling Scanner Software - OS X Parent topic: Solving Problems
  • Epson WorkForce ES-400 | Users Guide - Page 133
    Your Scanner Software Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for solutions to common problems. You can download drivers
  • Epson WorkForce ES-400 | Users Guide - Page 134
    may apply. Note: For help using any other software on your system, see the documentation for that software for technical support. Purchase Supplies and Accessories You can purchase genuine Epson accessories at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories
  • Epson WorkForce ES-400 | Users Guide - Page 135
    to return your Epson products for proper disposal. Windows System Requirements Mac System Requirements General Specifications Dimension Specifications Electrical Specifications Environmental Specifications Network Interface Specifications (ES-500W) Flatbed Scanner Dock Specifications (ES-400) Safety
  • Epson WorkForce ES-400 | Users Guide - Page 136
    OS X and Fast User Switching on OS X is not supported. Parent topic: Technical Specifications General Specifications Scanner type Photoelectric device Effective pixels Document size Paper input Paper output Paper capacity Scanning resolution Output resolution Sheet feed, one pass duplex, color
  • Epson WorkForce ES-400 | Users Guide - Page 137
    : 10 bits per pixel internal 1 bit per pixel external SuperSpeed USB 3.0 (backward-compatible with USB 1.1) IEEE802.11b/g/n (ES-500W) Ethernet 1000BASE-T/100BASE-TX/10BASE-T (optional) NFC Simple Tag (ES-500W) (no interface with scanner controller Android 4.0 or later required) RGB LED * You cannot
  • Epson WorkForce ES-400 | Users Guide - Page 138
    Note: Check the label on the scanner and the AC adapter for voltage information. Power consumption varies depending on operating conditions or whether an option is installed. Rated DC input power supply voltage Rated DC input current Power consumption (USB connection) DC 24 V 2A Operating: 17
  • Epson WorkForce ES-400 | Users Guide - Page 139
    Parent topic: Technical Specifications Network Interface Specifications (ES-500W) Wi-Fi Wireless LAN standard Wireless security Frequency range Communication mode Radio frequency power transmitted IEEE802.11 b/g/n WPA2-PSK (AES); WPA2 compliant support for WPA/WPA2 Personal WPA2-Enterprise; WPA2
  • Epson WorkForce ES-400 | Users Guide - Page 140
    Certificates/Secret key imports (Server) Authentication for email sending POP before SMTP, APOP, SMTP Authentication MIB accessing Authentication/Encryption SNMPv3 Parent topic: Technical Specifications Flatbed Scanner Dock Specifications (ES-400) Interface Rated DC input power supply voltage
  • Epson WorkForce ES-400 | Users Guide - Page 141
    /IEC CISPR 22 Class B This equipment contains the following wireless module: (ES-500W) • Manufacturer: Askey Computer Corporation. • Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the
  • Epson WorkForce ES-400 | Users Guide - Page 142
    Parent topic: Technical Specifications 142
  • Epson WorkForce ES-400 | Users Guide - Page 143
    Copyright Notice Important Safety Instructions Follow these safety instructions when setting up and using the scanner: • Read all these instructions, and follow all warnings and instructions marked on the scanner. • Place the scanner close enough to the computer for the interface cable to reach it
  • Epson WorkForce ES-400 | Users Guide - Page 144
    • Never disassemble, modify, or attempt to repair the scanner or a scanner option by yourself except as specifically explained in this guide. Caution: Radio waves from this product may adversely affect the operation of medical equipment, airplanes, or automatically controlled devices, such as
  • Epson WorkForce ES-400 | Users Guide - Page 145
    the scanner and the AC adapter, and refer servicing to qualified service personnel under not covered by the operating instructions.) • Unplug the scanner and the AC adapter before etc. • Passports, driver's licenses, warrants of fitness software included with this product. Parent topic: Notices 145
  • Epson WorkForce ES-400 | Users Guide - Page 146
    Epson arising out of or relating to this Agreement, Epson branded products (hardware and including any related software), or other transaction involving you and Epson be administered by JAMS, a nationally recognized changes by emailing us at [email protected] or writing us at the Epson Address
  • Epson WorkForce ES-400 | Users Guide - Page 147
    THE WRITTEN CONSENT OF ALL AFFECTED PARTIES TO AN ARBITRATION PROCEEDING. 1.6 Arbitration Procedure. If you or Epson commences arbitration, the arbitration shall be governed by the rules of JAMS that are in effect when the arbitration is filed, excluding any rules that permit arbitration on a class
  • Epson WorkForce ES-400 | Users Guide - Page 148
    copies of the Demand for Arbitration, plus the appropriate filing fee, to: JAMS, 500 North State College Blvd., Suite 600 Orange, CA 92868, U.S.A. limitation the purchase, download, installation of the Software or other applicable use of Epson Hardware, products and services) that specifies (i)
  • Epson WorkForce ES-400 | Users Guide - Page 149
    of Google Inc. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Parent topic: Notices Copyright Notice All rights reserved. No part of this publication may be
  • Epson WorkForce ES-400 | Users Guide - Page 150
    Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems cables other than those designated as Epson approved Products by Seiko Epson Corporation. This information is subject to change without notice. libTIFF Software
  • Epson WorkForce ES-400 | Users Guide - Page 151
    encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
ES-400/ES-500W User's Guide