Home » Epson Manuals » Printers » Epson TM-H6000V » Manual Viewer

Epson TM-H6000V Technical Reference Guide - Page 1

Epson TM-H6000V Manual

Add to My Manuals
Save this manual to your list of manuals

Page 1 highlights

Technical Reference Guide Product Overview Describes features of the product. Setup Describes setup and installation of the product and peripherals. Advanced Usage Describes advanced usage methods for the product. Application Development Information Describes how to control the printer and necessary information when you develop applications. Handling Describes how to handle the product. Troubleshooting Describes actions to take when a trouble occurs. Replacement of the TM-H6000IV Describes precautions for replacement. Appendix Describes general specifications and character code tables. M00111101 Rev. B

Section	Page
For Safety	3
Key to Symbols	3
Warnings	3
Cautions	4
Caution Labels	4
Restriction of Use	5
Note about interference	5
Open Source Software License	5
About this Manual	6
Aim of the Manual	6
Manual Content	6
Contents	7
Product Overview	13
Features	13
Product Configurations	15
Models	15
Case color	15
Accessories	15
Part Names and Functions	16
Control Panel	17
Connectors	18
Online and Offline	19
LED on/flashing patterns	20
NV Memory	22
NV Graphics Memory	22
User NV Memory	22
Memory Switches	22
R/E (Receipt Enhancement)	22
Maintenance Counter	23
Simple Setup for Wireless LAN	24
Useful Functions for Smart Devices	25
NFC Tag	25
QR Code	25
Printing Using Multiple Interfaces	26
Setup	27
Flow of Setup	27
Removing the Protective Materials and Tape	29
Connecting the AC adapter	30
Connecting the AC adapter	30
Connecting the Printer to the Host	32
USB Interface	32
Ethernet Interface	32
Wireless LAN Interface	33
Bluetooth Interface	36
Serial Interface	40
USB Plus Power Interface	40
Connecting the Cash Drawer	41
Required specifications of cash drawer	41
Connecting the drawer kick cable	42
Installing the Customer Display	43
Attaching the Connector Cover	44
Installing and Replacing the Ribbon Cartridge	45
Installing and Replacing the Ribbon Cartridge for Endorsement Printing	47
Installing the Roll Paper	50
Test Printing	52
Attaching the Power Switch Cover	53
Applying the LED Information Label	54
RTC Settings	56
Adjusting the Paper Roll Near-End Sensor	57
Changing the Paper Width	58
Advanced Usage	59
Setting the DIP Switches	59
Setting Procedure	59
When a Serial Interface is Connected	60
When Another Interface is Connected	61
Selecting the Print Density (DIP Switches 2-3/2-4)	62
Selecting the BUSY Status	62
Software Settings	63
Functions	65
Setting and reference items shared by Ethernet/Wi-Fi	70
Setting and reference items for Ethernet	71
Setting and reference items for Wi-Fi	72
Setting and reference items for Bluetooth	73
Setting/Checking Modes	74
Self-test Mode	76
NV Graphics Information Print Mode	77
Receipt Enhancement Information Print Mode	78
Software Setting Mode	79
Restore Default Values Mode	81
Interface Setup Mode	82
TM-Intelligent Settings Information Print Mode	84
Peripheral Device Information Print Mode	84
Hexadecimal Dumping Mode	85
Printing a Status Sheet	86
Resetting the Interface Settings	89
TM-Intelligent Function	90
Server direct print	90
Application Development Information	91
Controlling the Printer	91
ePOS-Print XML	91
ePOS-Device XML	91
ESC/POS	91
Controlling the Cash Drawer	92
Software	93
Development Kits	93
Drivers	94
Utilities	94
Others	95
Download	95
Application Development and Distribution for iOS	96
Handling	97
Installing and Replacing Roll Paper	97
Installing Slip Paper	99
Inserting Validation Paper	100
Cleaning the Product	101
Cleaning the Printer Case	101
Cleaning the Thermal Head and the Platen Roller	101
Cleaning the MICR Head	102
Preparing for Transport	103
Troubleshooting	104
LED on/flashing patterns	105
LED on/flashing patterns	105
Printer operating status	106
Errors that recover automatically	107
Recoverable errors	107
Unrecoverable errors	108
Print Quality Problem	109
Print Quality Problem (Receipt printer)	109
Print Quality Problem (Slip/ Validation/ Endorsement printer)	109
Setting slip paper does not start printing	111
Slip LED is flashing continuously	111
Slip LED is flashing 3 times	111
Slip LED is off	111
Slip LED does not change from flashing to lit up	111
Even when slip paper is set, paper is fed and an error occurs	112
Slip LED does not turn off even though slip paper is removed	112
MICR cannot be read	112
The customer display does not appear	113
Does not appear on the customer display	113
Text is garbled	113
The cash drawer does not open	113
Printing from the computer is disabled/Printing was suddenly	114
USB Connections	114
LAN Connections	114
Wi-Fi Connections	114
Power does not turn on	115
Auto cutter error	116
Paper jam	119
Roll paper is jammed	119
Slip paper is jammed	120
Roll paper cover will not open	123
Printing stop by cover open	124
Printing from the computer is disabled/Printing was suddenly	125
Printer is offline	125
Reconnect the printer and the computer	125
LAN setting	125
Check installation of printer driver	125
Power does not turn on	126
Replacement of the TM-H6000IV	127
Compatibility	128
Printing	128
Print Density	128
Printable Area	128
Cutting Method	128
Receive Buffer	128
Memory Capacity	129
Electrical Characteristics	129
DIP Switches	129
Printer Status	129
Logo Registration	129
Driver Compatibility	129
USB Low Power Consumption Mode	129
Maintenance Counter	129
Overall Dimensions	130
Additional Functions and Functional Improvements	131
Print Speed	131
Interface	131
SimpleAP Function	131
NFC	131
Epson TM Utility for iOS/Android	131
Software Settings	132
TM-Intelligent function	132
Appendix	133
Product Specifications	133
Printing Specifications	135
Character Specifications	137
Paper Specifications	138
Printable Area	141
Printing and Cutting Positions	143
Ribbon Cassette	143
Notes on using the endorsement printer	144
MICR Reader (Factory-Installed Option)	144
Barcode/ Two-dimensional symbol/composite symbol	147
Electrical Characteristics	148
Reliability	149
Environmental Conditions	150
External Dimensions and Mass	151
Specifications of Interfaces and Connectors	152
USB Interface	152
Ethernet Interface	152
Wi-Fi Interface	153
Bluetooth Interface	155
RS-232 Serial Interface	158
NFC Tag	161
Bluetooth Low Energy Technology Advertising	162
Introduction	162
Dongle specifications	162
Procedure	162
Changing the Bluetooth Low Energy Technology Advertising Packet	163