Epson SureLab D3000 - Double Roll User Manual

Epson SureLab D3000 - Double Roll Manual

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  • Epson SureLab D3000 - Double Roll | User Manual - Page 1
    SL-D3000 Operation Guide
  • Epson SureLab D3000 - Double Roll | User Manual - Page 2
    or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than
  • Epson SureLab D3000 - Double Roll | User Manual - Page 3
    Tips 5 Screen Shots In the Guide 5 Illustrations In the Guide 5 Printer Parts 6 Front Off in an Emergency 25 Replacing Paper Genuine Epson Paper 26 Printer Driver Settings 27 Notes on stacker is installed (only for Single Roll Model 55 Ejected Paper Path and Supported Paper Sizes . . . .
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    Roll Paper Feeder 101 Paper Feed Path After Printing 102 Checking Once Every Six Months 106 Feed Roller on Paper Feed Side 106 Troubleshooting to do in a Sudden Power Failure 137 Cannot Clear the Problem 137 Appendix Consumables and Optional Products 138 Printer Specifications 140 External
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    may differ depending on the operating system used and the usage environment. Illustrations In the Guide Unless stated otherwise, illustrations used in this guide are of the Dual Roll Model. Note that while the Dual Roll Model includes a front roll paper feeder, the Single Roll Model does not. 5
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    paper feed unit. Front Tip: Only the Dual Roll Model supports front roll paper. For the Single Roll Model, see the information for rear roll paper. When the front roll paper feeder is lowered A Front roll paper feeder (only for the Dual Roll Model) Holds the Spindle unit. U "Replacing Paper" on page
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    one print order in one tray (or up to 50 sheets in one tray). H Sorter Drive Switch (Included with the optional sorter unit) Press when manually feeding to the next optional sorter tray. Press once to move the sorter tray forward by one step. Always use the switch to move the
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    paper feeder is raised J Lock Release button (only for the Dual Roll Model) Press the Lock Release button while holding down the handle on the front roll paper feeder slightly to release the lock. You can then raise the front roll paper feeder. K Air Intake Takes air into the printer. Do not allow
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    the sorter is installed, prints longer than 12 inches (305 mm) are ejected here. Q Ink Cartridge Install the six different color ink cartridges here. Single Roll Model R Long print stacker Supports ejected long paper. Extend this stacker when printing on long paper. 9
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    . B Conveyor (Included with the optional sorter unit) Conveys ejected prints to the Side tray or to the sorter. C Side tray Ejects print sizes not supported by the Top tray and the sorter, as well as ejecting unnecessary paper that remains in the printer when an error occurs. D Long paper ejection
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    I Humidity control unit power switch The humidity control unit operates when you press the switch to turn on the light. U "Adjusting the Humidity in the Roll Paper Feeder" on page 74 J Power switch Under normal use, the switch is turned on (the light is on). During an emergency, or when the
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    Introduction When the sorter unit is not installed A Tray Holds up to 50 prints. B Sorter port Connects the sorter unit cable. 12
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    Introduction Internal Tip: Only the Dual Roll Model supports front roll paper. For the Single Roll Model, see the information for rear roll paper. When the rear roll cover is open When the front roll cover is open A Paper width guide Adjust to the width of the paper. B Paper feed slot Load
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    Feeder" on page 74 H Humidity control unit cover Open when installing the humidity control unit in the front roll paper feeder, or when switching between dehumidification and humidification. U "Changing Between Dehumidification and Humidification" on page 75 Heater unit/Print Head Unit A Heater
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    Introduction A Flange Fixes to the left and right of the paper core. After passing through the Spool, rotate the center section to fix the Spool in place. B Spool After fixing the paper in place with the Flange, pass it through the Flange. Back printing unit A Ribbon cassette A Ribbon cassette for
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    Tip: Only the Dual Roll Model supports front roll paper. For the Single Roll Model, see the information for rear roll paper. A p light . On: An error has occurred, it is recovering from an error, or a service call error has occurred. Off: The printer is off, or no errors have occurred.
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    If the light is flashing, a paper jam has occurred in the roll paper feeder. Off: The printer is off, or no paper errors Match the paper type to the type of paper loaded. The switch is enabled when the roll paper feeder cover is open, and paper is removed. You cannot change to paper for Option
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    the printer. O Do not move this printer by using the Front roll handle. O Regardless of the operating system settings, computers on your or sorter, or not delivered in the correct order, remove the ejected paper manually and place in the correct position. Notes on Handling Ink Cartridges O If you
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    Introduction O Do not dismantle or remodel ink cartridges. You may not be able to print properly. O Do not drop or knock it against hard objects; otherwise, the ink may leak. O Although nothing may be printed, this printer uses ink from all cartridges during head cleaning and other maintenance
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    Check, the printer starts after the items that need to be checked manually have been displayed. When Printer PC is connected to the printer, Printer control unit. U "Adjusting the Humidity in the Roll Paper Feeder" on page 74 A Start the SL-D3000 Maintenance Utility. You can use one of the following
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    message is displayed because connection is not possible. Check the contents of the message. U "Errors and Solutions" on page 110 C Perform the manual check items displayed on the screen. Click OK after completing the operations. When you click OK, the printer automatically performs a Pre-operation
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    to perform printer maintenance and a Post-operation Check, keep the screen open until you shut down the printer. O Click Close on the SL-D3000 Maintenance Utility screen to close the screen. O By clicking Printer Information, you can check information such as the remaining amounts for consumables
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    Starting up and Shutting down the Printer Shutting down the Printer Click Post-operation Check on the Client PC to shut down the printer. When the printer is shut down in Post-operation Check, and Printer PC is connected to the printer, Printer PC closes automatically. The Power switch on the back
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    cable connected to the printer is disconnected O When the printer's Power switch is off C Click Start Post-operation Check. D Follow the on-screen instructions to check the printer, and then click OK. Once the Post-operation Check is finished, automatic shut-down operations take about 1 to 2 minutes
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    Starting up and Shutting down the Printer E Click Close to finish. Tip: If you are using another printer, continue making operations without closing the screen. This completes this section. Turning the Power Off in an Emergency See the following if you need to turn off the power in an emergency. U "
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    Paper Feeder" on page 30 U "Replacing Paper in the Front Roll Paper Feeder" on page 43 O Only the Dual Roll Model supports front roll paper. For the Single Roll Model, see the information for rear roll paper. Genuine Epson Paper For optimum print quality, we recommend using the following genuine
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    Paper Type Setting Professional Paper for SureLab Professional Paper for SureLab * Set High Epson home page for more information on the printer driver download service. (http://www.epson.com/support) Notes on Handling Paper O The printable surface is the outer surface of the roll
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    Replacing Paper Notes on Paper Storage O When storing paper before and after opening, store in the following environment and keep it out of direct sunlight. O We recommend storing paper in its original packaging, and then placing it in a separate packing box. O To prevent the paper from unravelling,
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    Replacing Paper Storing and Displaying Printed Paper O Make sure the printed surface does not get scuffed or scratched. O To maintain color tones, avoid high temperatures, high humidity, direct sunlight, and make sure you store the prints in a dark environment. O Try to avoid displaying prints
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    a rear roll paper feeder, only the Dual Roll Model is equipped with a front roll paper feeder. Also, the type of paper supported and the capacity cloth Gloves Explanation You can load the following genuine Epson paper in the rear roll paper feeder. Professional Photo Paper Glossy Professional Photo
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    is operating. Wait until operation has stopped. C For the Dual Roll Model, hold down the handle of the front roll paper feeder a little ( Lock Release button( ), and then raise the front roll paper feeder. ) while pressing the When the roll paper feeder is raised, a warning buzzer sounds. D Open
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    Replacing Paper E Slide the right Paper width guide to the right. F Remove the paper from the Paper feed slot, and rewind the paper. G Grip the handle and pull out the rear roll paper feeder. 32
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    H Remove the Spindle unit. Replacing Paper Removing Flanges A Release the locks on the left and right flanges. Rotate the center sections of the Flange counterclockwise to release the lock. B Remove the Spool. 33
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    Replacing Paper C Stand the Spindle unit vertically on a flat surface, and then remove the top Flange. Tip: It does not matter which Flange is at the top. D Remove the paper. Tip: After removing the paper, rewind it correctly and then store it in the original packaging that came with the paper.
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    Replacing Paper B Set the Flange on the paper surface from which paper particles have been wiped away. Place the paper straight to the Flange. Tip: Either Flange can be set. C Position the paper so that the surface to which the Flange has not been set is face up. Next, wipe away paper particies with
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    Replacing Paper Make sure the triangular marks on the flanges have not shifted out of position. F Insert the Spool so that the gear section ( ) is on the left. Note: Note the direction of the Spool and the direction of the paper. If the directions are not correct, the paper cannot be loaded
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    sections of the flanges clockwise to lock them in place. Loading Paper A Place the Spindle unit into the rear roll paper feeder in the direction shown in the illustration below, and then push the rear roll paper feeder into the printer. Tip: Remove any tape or protective sheets from the paper. 37
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    Replacing Paper B Slide the rear roll paper feeder into the printer. C Adjust the position of the paper width guides to the width of the paper. When adjusting the position of the paper width guides, raise the guides slightly, and then move to the left and right. Adjust the triangle mark on the paper
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    Replacing Paper Without lifting forwards, slide the Paper width guide to the right within the movable area. E Match the left edge of the paper with the left Paper width guide, and pass the leading edge of the paper through the groove in the paper width guides. 39
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    Replacing Paper F Insert until the leading edge of the paper is visible beyond the roller as shown in the illustration below. G Rotate the flanges forward slowly to take up the slack in the paper. Note: Printing when the paper is sagging could decrease print quality and cause a paper jam. Make sure
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    be misaligned, or a feeding error may occur. O Do not push the Paper width guide against the paper too forcefully. The paper may be damaged, or it may cause a . Each time you press the Paper type setting switch on the rear roll paper feeder, the paper type changes and the light flashes to indicate
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    J Close the rear roll cover. Replacing Paper K For the Dual Roll Model, press the front roll paper feeder down as far as it will go. Check that the front roll paper feeder is fixed in place. Tip: If an error is displayed on the Client PC, you need to clear the error. Click OK on
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    Paper in the Front Roll Paper Feeder Only the Dual Roll Model supports front roll paper. Removing Paper A Prepare the following items. Items New paper for loading A linen or vinyl cloth Explanation You can load the following genuine Epson paper in the rear roll paper feeder. Professional Photo
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    Replacing Paper D Remove the paper from the Paper feed slot, and rewind the paper. E Remove the Spindle unit. Removing Flanges A Release the locks on the left and right flanges. Rotate the center sections of the Flange counterclockwise to release the lock. 44
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    B Remove the Spool. Replacing Paper C Stand the Spindle unit vertically on a flat surface, and then remove the top Flange. Tip: It does not matter which Flange is at the top. D Remove the paper. Tip: After removing the paper, rewind it correctly and then store it in the original packaging that
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    Replacing Paper Installing Flanges A Remove the new paper from its packaging, and stand it vertically on the flat surface. Next, wipe away paper particles from the top of the paper with a damp cloth. B Set the Flange on the paper surface from which paper particles have been wiped away. Place the
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    Replacing Paper D Place the other Flange on the other end of the paper. Align the triangular marks on the flanges as shown in the illustration below. E Place the Spindle unit on its side so that the paper is in the position shown below. Make sure the triangular marks on the flanges have not shifted
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    Replacing Paper G Adjust the position of the Spool so that it is at the center of the Spindle unit. Match the edges of the flanges to the scale "|" marks on the paper size display according to the width of the paper. H Lock the flanges on both sides. Rotate the center sections of the flanges
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    . Tip: Remove any tape or protective sheets from the paper. B Adjust the position of the paper width guides to the width of the paper. When adjusting the position of the paper width guides, raise the guides slightly, and then move to the left and right. Adjust the triangle mark on the paper width
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    the leading edge of the paper through the groove in the paper width guides. D Insert until the leading edge appears at the position shown in you insert the paper into the printer and raise the front roll paper feeder immediately, the paper may be wrinkled. Do not insert the paper beyond the position
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    the paper type has changed, set the paper type on the Operation panel. Each time you press the Paper type setting switch on the front roll paper feeder, the paper type changes and the light flashes to indicate the current paper type. Tip: If you clear the cover open error by
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    Replacing Paper G Close the front roll cover, and then press the Front roll lever to lock the front roll cover. Tip: If an error is displayed on the Client PC, you need to clear the error. Click OK on the error message. Next, check
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    tray in the back and cannot be easily reached, press and release the Sorter Drive Switch to slide the tray forward. Do not move it manually. O When there are prints in the tray right at the front, printing stops automatically to prevent prints from falling. Remove the paper from the sorter
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    Ejecting Paper Print Size Length Width 3.5 to 12 inches (89 to 305 mm) 4 to 8.3 inches (102 to 210 mm) 10 and 12 inches (254 and 305 mm) 12 to 36 inches - (306 to 914 mm)*2 36 to 48 inches - (915 to 1219 mm)*2 Paper Surface Type Ejected Paper Path Output Capacity Glossy/Luster Glossy/
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    Long print stacker is installed (only for Single Roll Model) Print Size Length Width 12 inches 12 inches (305 mm), a confirmation screen is displayed on the Client PC for each print. Ejected Paper Path and Supported Paper Sizes Print Size Size Name Width x Length 3R 4 x 6 4R 5R 8 R 10 x 8 8
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    Ejecting Paper Print Size Size Name Width x Length 12 x 8 10R 12 X 10 12 x 18 12 x 8 inches (305 x 203 mm) 10 x 12 inches (254 x 305 mm) 12 x 10 (305 x 254 mm) 12 x 18 (305 x 457 mm) Ejected Paper Path When the sorter unit is installed Sorter No Top tray/ Long print stacker No Side tray Yes
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    Replacing Ink Cartridges Replacing Ink Cartridges ! Caution: O Do not disassemble the ink cartridge. If it is disassembled, ink may get in your eyes or on the skin. O Do not shake the ink cartridge too hard. If you shake or swing it too hard, ink may leak from the cartridge. O Do not store ink
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    Replacing Ink Cartridges Checking the Ink Level You can check the amount of ink remaining from the Client PC. U "Printer Information" on page 81 When the amount of ink remaining has fallen below the minimum limit, the Ink status light on the Operation panel is lit. U "Operation panel" on page 16
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    Replacing Ink Cartridges Replacement Procedure Note: O Install an ink cartridge into each slot. You cannot print unless the correct cartridge is installed in each slot. O This product has been adjusted based on genuine ink cartridges. If you use ink cartridges other than genuine cartridges, the
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    Replacing Ink Cartridges D Press lightly on the expended ink cartridge (ink cartridge with the lit Ink status light), and remove the cartridge. Here, Y (Yellow) is used as an example. Use the same procedure for the other colors. Note: O Note that there may be ink around the ink supply port of used
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    Replacing Ink Cartridges F Insert the ink cartridge until it meets resistance. G Close the ink cartridge cover. H If an error is displayed on the Client PC, click OK on the Client PC to clear the error. I Check that the p light on the Operation panel is lit. This completes this section. 61
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    Replacing the Maintenance Tank Replacing the Maintenance Tank The maintenance tank absorbs ink consumed when performing head cleaning. This section explains how to replace maintenance tanks that need to be replaced. See the following section for the replacement maintenance tank. U "Consumables and
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    printer is operating. Wait until operation has stopped. B For the Dual Roll Model, hold down the handle of the front roll paper feeder a little, press the Lock Release button, and then raise the front roll paper feeder. When the roll paper feeder is raised, a warning buzzer sounds. C Place your hand
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    Replacing the Maintenance Tank Note: Do not touch the green IC chip on the maintenance tank. Doing so may prevent normal operation and printing. E Prepare a new maintenance tank. F Insert the new maintenance tank. G Close the maintenance tank cover. 64
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    Replacing the Maintenance Tank H For the Dual Roll Model, press the front roll paper feeder down as far as it will go. Check that the front roll paper feeder is fixed in place. I If an error is displayed on the Client PC, click OK on the Client PC to clear the error. J
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    Disposing of Trimmed Waste Paper Disposing of Trimmed Waste Paper Trimmed waste paper collects in the trimmed waste paper box during printing. You need to empty the box before it is full. This section explains how to dispose of trimmed waste paper. Checking the Trimmed Waste Paper Box Usage Check
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    Disposing of Trimmed Waste Paper Disposal Procedure A Check that the p light on the Operation panel is lit. If the p light is flashing, the printer is operating. Wait until operation has stopped. B Slide out while slightly lifting the handle of the trimmed waste paper box. C Empty the trimmed waste
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    Disposing of Trimmed Waste Paper E Reset Trimmed Waste Paper Box Usage from the Client PC. Click Clear Usage on the Printer Information screen. U "Printer Information" on page 81 Tip: You can also reset the value for Trimmed Waste Paper Box Usage by clicking Reset on the error message if it is
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    Replacing Ribbon Cassettes Replacing Ribbon Cassettes When the back printing unit is installed, replace the Ribbon cassette if back printing is too light. See the following section for the replacement Ribbon cassette. U "Consumables and Optional Products" on page 138 Note: Do not perform back
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    Replacing Ribbon Cassettes If the p light is flashing, the printer is operating. Wait until operation has stopped. B Prepare a new Ribbon cassette. If both lines are too light during back printing, you need to replace both ribbon cassettes. C Slide out while slightly lifting the handle of the waste
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    Replacing Ribbon Cassettes E Hold the tab for the Ribbon cassette you want to replace and remove the cassette. When replacing the Ribbon cassette at the front When replacing the Ribbon cassette on the inside Tip: Dispose of the used Ribbon cassette in accordance with local regulations. 71
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    Replacing Ribbon Cassettes F Insert a new Ribbon cassette. Note the direction of the Ribbon cassette. The surface with a knob should face out. When replacing the Ribbon cassette at the front When replacing the Ribbon cassette on the inside Note: If the ribbon is slack, turn the knob on the Ribbon
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    Replacing Ribbon Cassettes G Push the back printing unit all the way in, and then holding the handle in the center push the unit up until it locks in place. H Insert the trimmed waste paper box. I Click OK on the Client PC to clear the error. J Check that the p light on the Operation panel is lit.
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    or humidification. O When humidity is at 20 to 30%: We recommend humidification. O Only the Dual Roll Model supports front roll paper. For the Single Roll Model, see the information for rear roll paper. When dehumidifying, install so that the white surface faces out. When humidifying, install so
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    and Humidification This section explains how to change between dehumidification and humidification. Tip: The following explanation uses the front roll paper feeder as an example. For the rear roll paper feeder, left and right are reversed. A Turn off the Power switch and the humidity control unit
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    Feeder C Open the humidity control unit's cover. The rear roll paper feeder does not have a cover. D Remove the screw by hand (one point) that fixes the humidity control unit in place. Do not remove the screw for the rear roll paper feeder. After loosening the screw, slide as shown in the following
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    Adjusting the Humidity in the Roll Paper Feeder E Slowly remove the humidity control unit in the direction shown by the arrow. Note: Do not remove the humidity control unit's cable connectors (
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    Adjusting the Humidity in the Roll Paper Feeder When humidifying, the black surface should face out. G Insert the humidity control unit in the direction shown by the arrow. 78
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    paper feeder, attach the humidity control unit's cover. J Close the roll paper feeder's cover. For the front roll paper feeder, close the front roll cover. For the rear roll paper feeder, close the rear roll cover, and then press down the front roll paper feeder as far as it will go. K Turn on the
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    adjustment/maintenance operations such as checking the status of the printer, making settings, and performing head cleaning. SL-D3000 Maintenance Utility screen: Available functions: Item Pre-operation Check Post-operation Check Printer Information Settings/Maintena Print Condition Settings
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    Setup and Maintenance Starting Up On the Client PC, click Start - All Programs - EPSON SL-D3000 System Application - Maintenance Utility. Printer Information You can confirm various types of printer information. Checking Printer Information On the Printer Information screen, check the printer's
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    Setup and Maintenance B On the Printer Information screen, you can check the printer's settings, remaining amount of consumables, and so on. Item Printer Name Printer Status Image Quality Settings Paper Information (Front/Rear) Explanation Displays the printer name. Displays the printer status.
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    is not installed, or if there is a problem with the ink cartridge. If a non-genuine the maintenance tank as a bar. When information cannot be acquired from the printer, the bar is not displayed. Click Only the Dual Roll Model supports front roll paper. For the Single Roll Model, information
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    remaining amount of paper. Tip: Only the Dual Roll Model supports front roll paper. For the Single Roll Model, information is not displayed under the front paper item. See the information for rear roll paper. A Click Settings/Maintenance on the SL-D3000 Maintenance Utility screen. Tip: The Settings
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    paper feeder. Displays the paper surface type (the processing type for the paper surface) loaded in the rear roll paper feeder. Displays the width of the paper loaded in the rear roll paper feeder. Displays the width detected by the printer. Displays the remaining amount of paper loaded in the rear
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    or there may be a difference in color. If you notice any of these problems, perform Auto Cleaning (0311) to clean the head. Note: If nozzles are Nozzle Check (0312) and clean the head. See the "SL-D3000 Administrator's Guide" for more information on using Auto Cleaning (0311) and Nozzle Check
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    Setup and Maintenance B From the CR Unit Adjustment/Maintenance (03) menu, click Auto Cleaning (0311) from Head Cleaning (031). C Click Auto Cleaning. Nozzle check begins, and cleaning is performed as necessary. This may take some time depending on the status of the nozzles. 87
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    Setup and Maintenance D Check the status of each head displayed in Result. When the nozzles are cleared, "Good" is displayed. If nozzles are clogged, a message is displayed that indicates you need to clean the Print Head Unit again. Perform necessary cleaning. Reading the Results: Color Green
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    performing a nozzle check, specify the type on the screen to perform head cleaning if necessary. A Click Settings/Maintenance on the SL-D3000 Maintenance Utility screen. Tip: The Settings/Maintenance screen opens when you click Settings/Maintenance on the Printer Information screen. B From the CR
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    Setup and Maintenance Checking with Detect Clogging The printer checks the status of the nozzles, and displays any clogged nozzles on the screen. Perform Print Head Unit cleaning according to the check results. Tip: The method for confirming the status of the nozzles also includes the method for
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    Setup and Maintenance B Select the head where clogged nozzles were detected, and then click Normal or Powerful. To clean all of the print head units, check All. The color changes to gray for the heads that have been cleaned. Function Normal Powerful Explanation Cleans the surface of the head, and
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    the check pattern Print a check pattern, and then check for clogged nozzles. Perform Print Head Unit cleaning according to the check results. A Select the roll paper feeder you want to use for printing. This can be selected when paper is loaded. B Click Print Check Pattern. The check pattern is
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    Setup and Maintenance C Check the print results. See the illustration below for more information on reading the print results. If there are any gaps in the check pattern, you need to perform head cleaning. Result: Good There are no gaps in the check pattern. The nozzles are not clogged. Result:
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    Setup and Maintenance D Select the head where clogged nozzles were detected, and then click Normal or Powerful. To clean all of the print head units, check All. Function Normal Powerful Explanation Cleans the surface of the head, and clears clogged nozzles. Select if nozzles are still clogged
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    errors that have occurred, the number of prints, and the number of head cleaning operations in the printer. A Click Settings/Maintenance on the SL-D3000 Maintenance Utility screen. Tip: The Settings/Maintenance screen opens when you click Settings/Maintenance on the Printer Information screen. 95
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    can clear Error History. Displays the total number of copies. Displays the number of copies. Service personnel can clear this number. Displays the number of head cleaning operations. Service personnel can clear this number. Click to close the Settings/Maintenance screen. Click to display the
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    can check errors that have occurred in the printer. A Click Error History on the SL-D3000 Maintenance Utility screen. B Check the Error History screen. Up to 100 errors that have . This number may be cleared by service personnel as it is used for management information when performing maintenance. 97
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    Setup and Maintenance Help Click Help on any screen to display the Help. Help screen example 98
  • Epson SureLab D3000 - Double Roll | User Manual - Page 99
    work) When using the Top tray Once a month (after work) Once every six months (after work) Check Part Printing Mount and Ink Absorber Top tray Roll Paper Feeder Paper Feed Path After Printing Feed Roller on Paper Feed Side Operation Contents Visually check that no paper particles or ink are stuck
  • Epson SureLab D3000 - Double Roll | User Manual - Page 100
    Checking Items and Checking Times Daily Checks Printing Mount Visually check that no paper particles or ink are stuck to the parts. Wipe away any dirt with a damp cloth. Note: Do not wipe the ink absorber part. Otherwise ink may get on the cloth and smear the printing mount. Ink Absorber Visually
  • Epson SureLab D3000 - Double Roll | User Manual - Page 101
    off any dirt with a soft cloth. Checking Once a Month Roll Paper Feeder Visually check that no dust and so on has accumulated. Wipe off any dirt with a soft cloth. Tip: Only the Dual Roll Model supports front roll paper. For the Single Roll Model, information is not displayed under the front paper
  • Epson SureLab D3000 - Double Roll | User Manual - Page 102
    Checking Items and Checking Times Paper Feed Path After Printing Visually check that no paper particles are stuck to the prints. If you do notice any paper particles, use a vacuum cleaner to clean the paper feed path. A Slide out while slightly lifting the handle of the waste paper box. The back
  • Epson SureLab D3000 - Double Roll | User Manual - Page 103
    Checking Items and Checking Times D Raise and remove the heater unit. Note: Take care when handling the removed heater unit. If it is dropped or bumped, it could cause it to malfunction. Also, if the heater does get damaged, do not reinstall it in the printer. E After loosening the screws by hand as
  • Epson SureLab D3000 - Double Roll | User Manual - Page 104
    Checking Items and Checking Times F Use a vacuum cleaner to clear away any paper particles. Also, use a vacuum cleaner to clear away any paper particles on the covers removed in the previous step. G Replace both covers and tighten the screws by hand to fix them in place. H Push the back printing
  • Epson SureLab D3000 - Double Roll | User Manual - Page 105
    Checking Items and Checking Times Note: O If the ribbon is slack, turn the knob on the Ribbon cassette to the right to take up the slack. O Make sure that the Ribbon cassette is inserted correctly. If the Ribbon cassette comes out, insert it again. I Insert the trimmed waste paper box. J Reinsert
  • Epson SureLab D3000 - Double Roll | User Manual - Page 106
    Once Every Six Months Feed Roller on Paper Feed Side Tip: Only the Dual Roll Model supports front roll paper. For the Single Roll Model, information is not displayed under the front paper item. See the information for rear roll paper. Check that no paper particles are stuck to the prints. If there
  • Epson SureLab D3000 - Double Roll | User Manual - Page 107
    paper feeder after a warning buzzer sounds indicating that cleaning is complete. Finally, install the Spindle unit for the rear roll paper feeder as it was before. Tip: O See the manual supplied with the Cleaning Sheet for information on loading and using the Cleaning Sheet. O See the following for
  • Epson SureLab D3000 - Double Roll | User Manual - Page 108
    the online help to solve the problem. U "Errors and Solutions" on page 110 Contact a technical representative if a service call error has occurred. When the Ink on, there is no paper in the roll paper feeder, or paper is running low. Load paper in the roll paper feeder with the lit Paper status light
  • Epson SureLab D3000 - Double Roll | User Manual - Page 109
    light is lit Paper status light is flashing Troubleshooting Warning Buzzer The warning buzzer sounds until you start to clear the error or press the Paper type setting switch. Problem What to do A paper jam or a bad paper feed occurred in the roll paper feeder with the flashing Paper status light
  • Epson SureLab D3000 - Double Roll | User Manual - Page 110
    Troubleshooting technical representative. You cannot print if it has reached the end of its service life. Ink low. (xx) (yyyy) Prepare a new correct cartridge. You paper tray, and then click OK. Remove the Cleaning Sheet from the roll paper feeder, and close the cover. If an error is displayed on
  • Epson SureLab D3000 - Double Roll | User Manual - Page 111
    Troubleshooting Error ID 2105 2108 2109 2111 2112 2114 2115 2116 Message An error occurred in the paper feeding unit. Reload the paper. Click [OK] after loading the paper. The front roll paper is not loaded correctly. Check the position of the paper width guide and reload the paper. Click [OK]
  • Epson SureLab D3000 - Double Roll | User Manual - Page 112
    Troubleshooting Error ID 2117 2118 2119 2120 2121 2122 2123 2124 2125 2126 2127 Message What to do The print settings and the type of loaded paper differ. Load paper: Width = xxxx mm, Type = xxxx, and then click [OK]. Click [Front] to print from the front roll, or click [Rear] to print from
  • Epson SureLab D3000 - Double Roll | User Manual - Page 113
    Troubleshooting Error ID 2401 7102 2402 2129 2130 2131 2132 2133 2134 2135 2136 on the Client PC, click OK. Click Rear to print from the rear roll. Click Front to print from the front roll, or click Rear to print from the rear roll. Remove paper from the printer, reload the paper, and then click OK.
  • Epson SureLab D3000 - Double Roll | User Manual - Page 114
    Troubleshooting Error ID 2003 2004 2005 2006 2007 2008 2011 2012 2013 2014 2015 Message Rear roll cover open. Close the cover, and then click [OK]. The front roll paper feeder is raised. Lower the front roll paper feeder, and then click [OK]. Front roll cover open. Close the cover, and then click
  • Epson SureLab D3000 - Double Roll | User Manual - Page 115
    Troubleshooting Replace ink cartridge: XX, and then click [OK]. Epson recommends the genuine Epson cartridge. Insufficient ink left to perform initial charge: ( 10 seconds to move the sorter tray to the appropriate position. U "Problems with the Sorter" on page 134 Load the Cleaning Sheet front-side
  • Epson SureLab D3000 - Double Roll | User Manual - Page 116
    Troubleshooting Error ID 1005 to 1010 4021 2201, 2326 2211 2332 2350 2351 non-genuine ink is recorded for possible use in service support. For optimum quality and reliability Epson recommends using genuine Epson ink. Please call Epson user service hot-line xxx-xxx-xxxx for genuine I/C purchase.
  • Epson SureLab D3000 - Double Roll | User Manual - Page 117
    Troubleshooting Error ID 7301 6107 6109 to 6110 5001 5002 7501 Message What a technical representative if the error continues to occur. Parts have reached the end of their service life. (xxxx) Contact a technical representative. Contact a technical representative and request replacement for the
  • Epson SureLab D3000 - Double Roll | User Manual - Page 118
    Troubleshooting Cannot Clear the Displayed Error If an error is displayed that cannot be cleared, use the following procedure to restart the printer. A Press the Power
  • Epson SureLab D3000 - Double Roll | User Manual - Page 119
    Troubleshooting C Select the printer you want to use, and then click Pre-operation Check to start the printer. The power turns on and the p light is
  • Epson SureLab D3000 - Double Roll | User Manual - Page 120
    is jammed. Light Displays Explanation Paper is jammed in the paper feed path for the front roll paper feeder. (Only the Dual Roll Model supports front roll paper.) Paper is jammed in the paper feed path for the rear roll paper feeder. Tip: See the following if the table above and the lamp status
  • Epson SureLab D3000 - Double Roll | User Manual - Page 121
    Troubleshooting Front Roll Paper Feeder/Rear Roll Paper Feeder Tip: Only the Dual Roll Model supports front roll paper. For the Single Roll Model, see the information for rear roll paper. A Open the cover of the roll paper feeder with the lit Paper status light. For the front roll paper feeder, pull
  • Epson SureLab D3000 - Double Roll | User Manual - Page 122
    For the front roll paper feeder Troubleshooting Tip: When using the long paper ejection unit and a paper jam occurs in the long paper ejection unit, go to the following page after step . U "Back Printing Unit/Decurl Unit/Long Paper Ejection Unit" on page 128 C Close the front or rear roll cover. D
  • Epson SureLab D3000 - Double Roll | User Manual - Page 123
    Troubleshooting E Remove paper. If it can be removed, go to step . If the paper is below the Print Head Unit and cannot be removed easily, go to the next step. F Manually move the Print Head Unit in the opposite direction to the visible paper. If the paper is at the front, move the
  • Epson SureLab D3000 - Double Roll | User Manual - Page 124
    Troubleshooting G Raise the heater unit's lever and release the lock. ! Caution: Do not touch the heater unit immediately after printing. Because the heater reaches high temperatures,
  • Epson SureLab D3000 - Double Roll | User Manual - Page 125
    Troubleshooting I After loosening the screws by hand as shown in the illustration below, remove both covers. ! Caution: Do not touch any parts immediately after printing except
  • Epson SureLab D3000 - Double Roll | User Manual - Page 126
    Troubleshooting K Replace both covers and tighten the screws by hand to fix them in place. L Install the heater unit, and press the lever down. M Close the top cover. N Reload the paper. See the following for more information on loading paper. U "Replacing Paper" on page 26 126
  • Epson SureLab D3000 - Double Roll | User Manual - Page 127
    Troubleshooting O Click OK on the Client PC to clear the error. P Check that the 0 light is off and the p light is on. Tip: Printing restarts automatically if there is a print order standing by. This completes this section. 127
  • Epson SureLab D3000 - Double Roll | User Manual - Page 128
    Troubleshooting Back Printing Unit/Decurl Unit/Long Paper Ejection Unit A Perform steps to for paper jams in the front roll/rear roll paper feeders. B Open the top cover, raise the heater unit's lever, and release the lock. ! Caution: Do not touch the heater unit immediately after printing.
  • Epson SureLab D3000 - Double Roll | User Manual - Page 129
    Troubleshooting D After loosening the screws by hand as shown in the illustration below, remove both covers. ! Caution: Do not touch any parts immediately after printing except
  • Epson SureLab D3000 - Double Roll | User Manual - Page 130
    Troubleshooting F Cut the paper with a pair of scissors. G Pull out the paper from the paper feed side. H Open the long paper ejection unit cover. 130
  • Epson SureLab D3000 - Double Roll | User Manual - Page 131
    Troubleshooting I After loosening the upper cover screws by hand on the left and right, remove the upper cover. J Open the lower cover. K Remove jammed paper. 131
  • Epson SureLab D3000 - Double Roll | User Manual - Page 132
    Troubleshooting L After closing the lower cover and replacing the upper cover, tighten the screw by hand to fix it in place. M Close the long paper ejection unit cover. Continue from step for paper jams in the "Front Roll Paper Feeder/Rear Roll Paper Feeder". U "Front Roll Paper Feeder/Rear Roll
  • Epson SureLab D3000 - Double Roll | User Manual - Page 133
    Troubleshooting Problems with Print Results Symptom Evenly spaced lines appear on the prints. What to do Print quality is poor, printer models are not exactly the same. You can achieve similar colors by performing color calibration. U "SL-D3000 Administrator's Guide" - "Color Calibration" 133
  • Epson SureLab D3000 - Double Roll | User Manual - Page 134
    Troubleshooting manual supplied with the paper. You can adjust the humidity in the roll paper feeder with the humidity control unit. U "Adjusting the Humidity in the Roll Times" on page 99 Problems when Cutting Paper Symptom Cuts sorter tray by following the instructions on the Operation panel.
  • Epson SureLab D3000 - Double Roll | User Manual - Page 135
    Troubleshooting Problems with the Humidity Control Unit Symptom The roll paper feeder is too dry. There is condensation in the roll paper U "Turning the Humidity Control Unit On and Off" on page 75 Problem with the Maintenance Utility Symptom Maintenance Utility shuts down abnormally and does not
  • Epson SureLab D3000 - Double Roll | User Manual - Page 136
    Troubleshooting Emergency Stop Shutting down the Printer in an Emergency If you need to stop power is cut off and the printer turns off. If unusual sounds and so on do not stop, and the problem is not cleared, go to the following procedure. B Disconnect the power cable from the AC inlet on the back
  • Epson SureLab D3000 - Double Roll | User Manual - Page 137
    Power Failure If a sudden power failure occurs while printing, remove paper from inside the printer. U "When the Paper Jams" on page 120 Cannot Clear the Problem Contact a technical representative if you cannot clear a problem after checking the contents of the "Troubleshooting" section. 137
  • Epson SureLab D3000 - Double Roll | User Manual - Page 138
    print quality may decline. We cannot guarantee quality or reliability for products not made by Epson. Any damage caused to the printer due to the use of non-genuine products is Number S045375 S045376 S045377 S045378 S045379 S045380 ICC Profile Name EPSON SL-D3000 Professional Paper - Gloss 138
  • Epson SureLab D3000 - Double Roll | User Manual - Page 139
    6 inches x 328 ft 8 inches x 328 ft 10 inches x 328 ft 12 inches x 328 ft Part Number S045381 S045382 S045383 S045384 S045385 S045386 ICC Profile Name EPSON SL-D3000 Professional Paper - Luster 139
  • Epson SureLab D3000 - Double Roll | User Manual - Page 140
    max length 4 inches (102 mm), 5 inches (127 mm), 6 inches (152 mm), 8 inches (203 mm), 10 inches (254 mm), 12 inches (305 mm) Tip: O Only the Dual Roll Model supports front roll paper. For the Single Roll Model, information is not displayed under the front paper item. See the information for rear
  • Epson SureLab D3000 - Double Roll | User Manual - Page 141
    Appendix Safety and Approvals EMC FCC part 15 subpart B class A CAN/CSA-CEI/IEC CISPR 22 Class A AS/NZS CISPR 22 Class A EMC Directive 2004/108/EC EN 55022 Class A EN 55024 EN 61000-3-2 EN 61000-3-3 ! Warning: This is a class A product. In a domestic environment this product may cause
  • Epson SureLab D3000 - Double Roll | User Manual - Page 142
    85% (without condensation) Storage (after unpacking): 5 to 85% (without condensation) Dual Roll Model: Approx. 279 lb (127 kg) Single Roll Model: Approx. 262 lb (119 kg) Dual Roll Model: 33.5 x 44.7 x 28.6 inches (850 x 1134 x 727mm) Single Roll Model: 33.5 x 29.9 x 28.6 inches (850 x 759 x 727 mm
  • Epson SureLab D3000 - Double Roll | User Manual - Page 143
    3.94 (100) Appendix External Dimensions and Necessary Space External dimensions (When the sorter unit is installed) From above (Dual Roll Model) 3.94 (100) 45.47 (1155) 76.97 (1955) From above (Single Roll Model) 12.80 (325) 27.56 (700) Units: inches (mm) 19.37 (492) 44.57 (1132) 64.25 (1632)
  • Epson SureLab D3000 - Double Roll | User Manual - Page 144
    26.63 (676.5) From the front Appendix (90) 3.54 26.41 (671) 32.16 (817) (56) 2.20 5.28 (134) 33.46 (850) 44.57 (1132) 49.84 (1266) 11.10 (282) Units: inches (mm) 144
  • Epson SureLab D3000 - Double Roll | User Manual - Page 145
    Necessary space Dual Roll Model Appendix 64.25 (1632) 76.97 (1955) 53.15 (1350) 76.97 (1955) 145
  • Epson SureLab D3000 - Double Roll | User Manual - Page 146
    Single Roll Model Appendix 64.25 (1632) 76.97 (1955) 53.15 (1350) 76.97 (1955) 146
  • Epson SureLab D3000 - Double Roll | User Manual - Page 147
    or our suppliers. O We are unable to accept responsibility for any problems resulting from the use of options or consumable products other than our genuine if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of
  • Epson SureLab D3000 - Double Roll | User Manual - Page 148
    of purchase. Visit Epson's U.S. support website (www.epson.com/support) or Canadian website (www.epson.ca/support) and select your product for solutions to common problems. You can download drivers, firmware, and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions
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SL-D3000
Operation Guide