Epson ET-8550 Users Guide
Epson ET-8550 Manual
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- Epson ET-8550 | Users Guide - Page 1
ET-8500/ET-8550 User's Guide - Epson ET-8550 | Users Guide - Page 2
- Epson ET-8550 | Users Guide - Page 3
Contents ET-8500/ET-8550 User's Guide ...13 Product Basics ...14 Product Parts Locations Epson Connect Services 30 Using Epson Email Print ...31 Using Epson Remote Print ...32 Using Epson Scan to Cloud...32 Using the Epson Smart Panel Mobile App 33 Voice-Activated Printing ...34 Setting Up Printing - Epson ET-8550 | Users Guide - Page 4
Using Windows 10 Mobile Printing ...36 Using Epson Print and Scan App with Windows Tablets 37 Using the Mopria Print Service ...37 Wi-Fi or Wired Networking...39 Network Security Recommendations 39 Wi-Fi Infrastructure Mode Setup...40 Selecting Wireless Network Settings from the Control Panel - Epson ET-8550 | Users Guide - Page 5
115 Changing the Language of the Printer Software Screens 116 Changing Automatic Update Options 117 Printing with the Built-in Epson Driver - Windows 10 S 118 Selecting Print Settings - Windows 10 S 118 Printing on a Mac ...122 Selecting Basic Print Settings - Mac 123 Paper Source Options - Epson ET-8550 | Users Guide - Page 6
a Scan from a Scanning Program 150 Starting a Scan from a Smartphone or Tablet 152 Scanning a Document or Photo in Epson ScanSmart 152 Saving a Scan ...155 Attaching a Scan to Email...156 Sending a Scan to a Cloud Service 157 Printing a Scan ...158 Selecting Epson ScanSmart Settings 160 6 - Epson ET-8550 | Users Guide - Page 7
Settings...166 Customizing Action Icons ...168 Scanning in Epson Scan 2 ...169 Additional Scanning Settings - Main Printing from a Memory Card ...181 Viewing and Printing Photos...181 Viewing and Printing Photos From the LCD Screen 181 Memory Card or External USB Device Print Settings 184 Printing - Epson ET-8550 | Users Guide - Page 8
Special Offers with Windows 222 Purchase Epson Ink and Maintenance Box 223 Ink Bottle and Maintenance Box Part Numbers 224 Refilling the Ink Tanks ...224 Maintenance Box Replacement ...229 Adjusting Print Quality...231 Print Head Maintenance...231 Print Head Nozzle Check...231 Checking the - Epson ET-8550 | Users Guide - Page 9
277 Product Does Not Appear in Mac Printer Window 278 Wireless Network Connection is Unstable on a Mac 279 Wired Network Connection Becomes Unstable 279 Cannot Print Over a Network...280 Cannot Scan Over a Network ...281 Solving Copying Problems ...282 Product Makes Noise, But Nothing Copies - Epson ET-8550 | Users Guide - Page 10
in the Paper Cassettes 284 Paper Jam Problems Inside the Product 286 Paper Jam Problems in the Rear Cover 288 Rear Paper Support Problems...292 Paper Ejection Problems ...292 Solving Problems Printing from a Computer 292 Nothing Prints ...293 Product Icon Does Not Appear in Windows Taskbar - Epson ET-8550 | Users Guide - Page 11
Cropped 315 Resetting the Epson Scan 2 Settings 315 Solving Memory Card Problems...316 Memory Card Does Not Fit Into a Slot 316 Cannot View or Print Photos from a Memory Area Specifications ...327 Scanning Specifications ...329 Ink Specifications ...329 Dimension Specifications ...330 Electrical - Epson ET-8550 | Users Guide - Page 12
Device Specifications ...332 Supported Data Specifications ...333 Network Interface Specifications ...333 Safety and Approvals Specifications 336 Notices ...337 Important Safety Instructions...337 General Product Safety Instructions 337 Wireless Connection Safety Instructions 339 LCD Screen - Epson ET-8550 | Users Guide - Page 13
ET-8500/ET-8550 User's Guide Welcome to the ET-8500/ET-8550 User's Guide. For a printable PDF copy of this guide, click here. Note: The ET-8500 illustrations and menu screens are shown throughout this guide, unless noted otherwise. 13 - Epson ET-8550 | Users Guide - Page 14
Mobile App Voice-Activated Printing Setting Up Printing on a Chromebook Using AirPrint Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Product Parts Locations See - Epson ET-8550 | Users Guide - Page 15
Product Parts - Front 1 Rear paper feeder 2 Rear paper support 3 Rear paper feeder cover 4 Edge guides 5 Control panel (raise or lower to adjust) 6 CD/DVD tray slot 7 CD/DVD tray 15 - Epson ET-8550 | Users Guide - Page 16
8 power button and light 1 Front cover 2 Output tray 3 Paper cassette 1 4 Paper cassette 2 5 Edge guides Parent topic: Product Parts Locations 16 - Epson ET-8550 | Users Guide - Page 17
Product Parts - Inside 1 Scanner unit 2 Maintenance box cover 3 Ink tank unit 4 Print head 5 Ink tank cover 6 Ink tank cap 17 - Epson ET-8550 | Users Guide - Page 18
1 Document cover 2 Scanner glass 3 Memory card slot 4 USB port for external USB devices Parent topic: Product Parts Locations Product Parts - Back 1 AC inlet 2 Rear cover (duplexer) 3 LAN port 4 USB port for computer connections 5 Rear paper feed slot 6 Paper feed unit (for rear paper feed - Epson ET-8550 | Users Guide - Page 19
Status Icon Information Navigating the LCD Screen Entering Characters on the LCD Screen Adjusting Control Panel Sounds Adjusting the Screen Brightness Changing LCD Screen Language Viewing Animations Turning Off Auto Selection Mode Parent topic: Product Basics The LCD Screen 1 Displays the Supply - Epson ET-8550 | Users Guide - Page 20
setting. Depending on the selected paper type and print quality, when this feature is enabled noise is reduced during printing at the cost of print speed. Displays the Help screen. Closes the output tray. Displays additional information or instructions, such as loading paper or placing a document - Epson ET-8550 | Users Guide - Page 21
with the indicated setting; select the icon for information on resolving the problem. Parent topic: Using the Control Panel Navigating the LCD Screen Follow these guidelines to navigate and use the menus on the LCD screen. Tap or - Epson ET-8550 | Users Guide - Page 22
To enter a value in a field, tap the field to display the on-screen keyboard. Parent topic: Using the Control Panel Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. On-screen keyboard 1 Displays the character count 2 Moves the cursor - Epson ET-8550 | Users Guide - Page 23
3 Switches between uppercase and lowercase characters 4 Switches between characters and numbers or symbols 5 Changes the keyboard layout 6 Displays a list of common domain names to choose from 7 Enters a space 8 Select when you are finished 9 Deletes the previous character On-screen keypad 1 Cancels - Epson ET-8550 | Users Guide - Page 24
1. Select the home icon, if necessary. 2. Select Settings > Basic Settings > Sound. You see a screen like this: 3. Select Normal Mode or Quiet Mode. Note: You can also press the Quiet Mode. icon on the home screen to switch between Normal Mode and 4. Do one of the following: • Select Button - Epson ET-8550 | Users Guide - Page 25
2. Select Settings > Basic Settings > LCD Brightness. Note: If you want to change the background color entirely, select Settings > Basic Settings > Background Color. 3. Select the - or + button to adjust the brightness. 4. Select OK to exit. Parent topic: Using the Control Panel Changing LCD Screen - Epson ET-8550 | Users Guide - Page 26
a language. 4. Select the home icon to exit. Parent topic: Using the Control Panel Viewing Animations You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem. 1. Select the help icon. You see a screen like this: 26 - Epson ET-8550 | Users Guide - Page 27
Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures. 3. Select a topic from the list of available topics and follow the on-screen instructions. Select the home icon, if necessary. 2. Select Settings > Guide Functions > Auto Selection Mode. 27 - Epson ET-8550 | Users Guide - Page 28
You see a screen like this: 3. Select Off for the options displayed as necessary. 4. Select the home icon to exit. Parent topic: Using the Control Panel Using Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You - Epson ET-8550 | Users Guide - Page 29
You see a screen like this: 3. Select a time period between 1 and 60 minutes. Parent topic: Using Power Saving Settings Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time. 1. Select the home icon, if necessary. 2. - Epson ET-8550 | Users Guide - Page 30
these Epson Connect solutions: • Epson Email Print • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud. Setting Up Epson Connect Services Using Epson Email Print Using Epson Remote Print Using Epson Scan - Epson ET-8550 | Users Guide - Page 31
Select Register. 4. Follow the instructions on the screen to activate your product's email address. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related topics Wi-Fi or Wired Networking Using Epson Email Print With Epson Email Print, you can print from any device that can - Epson ET-8550 | Users Guide - Page 32
and register your product to the Epson Connect service. Note: Make a note of your product's email address. 3. Visit epsonconnect.com to learn more about Remote Print and how to download the Remote Print Driver software. 4. Download and install the Remote Print software. 5. Enter the email address - Epson ET-8550 | Users Guide - Page 33
account and register your product to the Epson Connect service. Note: Make a note of your product Epson Smart Panel and follow the instructions to set up your product. • If your product is already set up, open Epson Smart Panel and select your Epson product, if necessary. Now you are ready to print - Epson ET-8550 | Users Guide - Page 34
topic: Product Basics Related tasks Setting Up Epson Connect Services Related topics Wi-Fi or Wired Networking Setting Up Printing on a Chromebook Your Epson printer supports native printing on Chromebook, allowing you to print from a Chromebook without drivers or cables. For directions on setting - Epson ET-8550 | Users Guide - Page 35
Epson plug-in, if necessary. 4. Connect your Android device to the same wireless network as your product. 5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and print whatever is on the screen. Note: If you do not see your product, tap All Printers - Epson ET-8550 | Users Guide - Page 36
-in Mopria Print Service app to print. Parent topic: Product Basics Related topics Wi-Fi or Wired Networking Using Windows 10 Mobile Printing You can wirelessly print from Windows 10 Mobile tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to - Epson ET-8550 | Users Guide - Page 37
topic: Product Basics Related topics Wi-Fi or Wired Networking Using the Mopria Print Service You can use the Mopria Print Service to print from your Android phone or tablet (Android v4.4 or later) to your Epson product or any Mopria-certified product from other manufacturers. You can download the - Epson ET-8550 | Users Guide - Page 38
5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and select Print. Then select All printers, select your Epson product, adjust your print settings, and print. Parent topic: Product Basics Related topics Wi-Fi or Wired Networking 38 - Epson ET-8550 | Users Guide - Page 39
Setup (WPS) Printing a Network Status Sheet Printing a Network Connection enabled by your Internet service provider (ISP). See your ISP and router documentation for instructions on how to set up by your Internet service provider; check with your ISP for confirmation. For best results, set up and - Epson ET-8550 | Users Guide - Page 40
access point can be connected to your computer over a wireless or wired network. 1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 the Control Panel Setting Up Wireless Printing from a Smartphone or Tablet Parent topic: Wi-Fi or Wired Networking 40 - Epson ET-8550 | Users Guide - Page 41
follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you through your wireless network or select Enter Manually to enter the name manually. Use the displayed keyboard to enter your network name. 41 - Epson ET-8550 | Users Guide - Page 42
Setup to save them. 10. Do one of the following: • If setup was successful, select Close to exit. • If setup was unsuccessful, select Print Check Report to print a network setup report or select Re- enter to re-enter your network name and password. 11. Select the home icon to return to the - Epson ET-8550 | Users Guide - Page 43
Note: You must perform initial setup and ink installation before setting up wireless printing. 2. Open the Epson Smart Panel app on your device. 3. Do one of the following: • If the app automatically recognizes the product, follow the on-screen instructions to set up the wireless connection. • If - Epson ET-8550 | Users Guide - Page 44
and try again. If the product is still not shown, connect your printer to the wireless network using the control panel and then select Connect Smartphone to Product Already Connected to Wi-Fi in the Epson Smart Panel app and follow the on-screen instructions. See the link below for wireless setup - Epson ET-8550 | Users Guide - Page 45
product is not connected to a wireless network, select Start Setup. The product information is displayed on the LCD screen. Open the compatible Epson printing app on your device and select your product. Select Complete on the LCD screen. • If your product is already connected to a wireless network - Epson ET-8550 | Users Guide - Page 46
Direct setup: • For iOS devices, select iOS. Scan the QR code with the camera app on your device and follow the instructions on your device. Open the compatible Epson printing app on your device and select your product. Select Complete on the LCD screen. • For Android devices, select Android. Open - Epson ET-8550 | Users Guide - Page 47
or Change Settings. 5. Select Push Button Setup (WPS). 6. Follow the instructions on the LCD screen to complete WPS setup. Note: Make sure you press Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using - Epson ET-8550 | Users Guide - Page 48
the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using your product on a network. 1. Make sure a few - Epson ET-8550 | Users Guide - Page 49
see a screen like this: 4. Select Print Check Report to print the network connection report. Examine any error messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that - Epson ET-8550 | Users Guide - Page 50
1 Error code 2 Message Note: Error codes and messages listed here may not all apply to your product. Error Codes and Messages Error code and message E-1 Confirm that the network cable is connected and network devices such as hub, router, or access point are turned on. Solution Make sure your - Epson ET-8550 | Users Guide - Page 51
product cannot display the SSID correctly. • If you are trying to connect using the WPS push button method, make sure your router or access point supports it. • If you are using a network password, check the label on your router or access point to confirm that you are using the correct password - Epson ET-8550 | Users Guide - Page 52
limits the number of connected devices, raise the connection limit. See your router or access point documentation for instructions. E-8 Incorrect IP address is assigned to the printer. Confirm IP address setup of the network device (hub, router, or access point). Contact your network administrator - Epson ET-8550 | Users Guide - Page 53
assistance. Make sure other devices on the network are turned on and do the following: • If your product's Obtain IP Address setting is set to Manual, check the IP address, subnet mask, and default gateway addresses on the network connection report to see if they are correct. If not, correct the - Epson ET-8550 | Users Guide - Page 54
Entered security key/password is correct may cause your product's network settings to differ from -Index of the security key/password is set to the manually set up devices. the first number If you still cannot connect to your product, do the -Connection and network setup of the PC following: or - Epson ET-8550 | Users Guide - Page 55
exists in the environment. Change the Wi-Fi Direct SSID if you cannot connect a smart device to the printer. Change the Wi-Fi Direct SSID. Parent topic: Printing a Network Connection Report Changing or Updating Network Connections See these sections to change or update how your product connects - Epson ET-8550 | Users Guide - Page 56
Config utility options. Parent topic: Changing or Updating Network Connections Related tasks Printing a Network Status Sheet Changing a USB Connection to a Wi-Fi Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing - Epson ET-8550 | Users Guide - Page 57
install your product software from the Epson website. 6. Follow the on-screen instructions to install the software. 7. When you see the Select Your Connection screen, select Wired network connection. 8. If you see a Select Setup Option screen, select Set up printer for the first time. 9. Continue - Epson ET-8550 | Users Guide - Page 58
You see a screen like this: 3. Select Wi-Fi (Recommended) > Change Settings > Others > Disable Wi-Fi. 4. Select Start Setup to disable Wi-Fi. 5. Select Close. Parent topic: Changing or Updating Network Connections Related tasks Printing a Network Status Sheet 58 - Epson ET-8550 | Users Guide - Page 59
Borderless Paper Type Compatibility Compatible Epson Papers Selecting the Paper Settings for Each Source - Control Panel Paper or Media Type Settings - Printing Software Loading Paper in Cassette 1 (Upper Cassette) You can load photo paper and other media in these sizes in the upper cassette - Epson ET-8550 | Users Guide - Page 60
2. Open the front cover. 3. Pull out the upper cassette (labeled 1 on the cassette). Note: If the cassette is too far inside the product to reach, turn the product off and on again to reset the cassette's position. 60 - Epson ET-8550 | Users Guide - Page 61
4. Slide the edge guides out. 5. Insert paper in the cassette with the glossy or printable side facedown. 61 - Epson ET-8550 | Users Guide - Page 62
Note: Make sure the paper does not extend beyond the triangle symbol at the rear edge of the cassette. 6. Slide the side edge guides against the paper, but not too tightly. Note: Make sure the paper fits under the tabs on the edge guides. 62 - Epson ET-8550 | Users Guide - Page 63
the correct position. 8. Select the size and type of the paper you loaded after you send a print job. After printing, select Output Tray slightly in the opposite direction before loading. Printing on curled paper may cause paper jams tabs on the edge guides and not sticking out past the triangle - Epson ET-8550 | Users Guide - Page 64
: Loading Paper Related references Double-sided Printing Capacity Paper Loading Capacity Related tasks Loading ) You can load envelopes and paper up to this size in the lower cassette: Letter (8.5 × 11 inches [216 × 279 mm]). For larger paper sizes, use the rear paper feeder or the rear paper feed - Epson ET-8550 | Users Guide - Page 65
3. Pull on the front cover to slide out the lower cassette. 4. Slide the edge guides out. 65 - Epson ET-8550 | Users Guide - Page 66
5. Do one of the following: • Insert paper with the glossy or printable side facedown. • Insert up to 10 envelopes, printable side down and flap edge left, as shown. 66 - Epson ET-8550 | Users Guide - Page 67
the paper, but not too tightly. Note: Make sure the paper fits under the tabs on the edge guides. 7. Keep the cassette flat as you slide it into your product. 8. Select the size and type of paper you loaded on the LCD screen, and select Close. Note: You can quickly select frequently - Epson ET-8550 | Users Guide - Page 68
. • Make sure the paper is under the tabs on the edge guides. • If you have trouble loading a stack of envelopes, press each envelope flat before loading it for any additional loading instructions. Parent topic: Loading Paper Related references Double-sided Printing Capacity Paper Loading Capacity - Epson ET-8550 | Users Guide - Page 69
. 1 Rear paper feeder 2 Rear paper support 3 Rear paper feeder cover 4 Edge guides 5 Rear paper feed slot 6 Paper feed unit Note: Do not load paper in the rear paper feed slot until prompted to do so. Otherwise, the blank paper will be ejected. You can view instructions on how to load paper in the - Epson ET-8550 | Users Guide - Page 70
You see this screen: 2. Select How To. 70 - Epson ET-8550 | Users Guide - Page 71
3. Select Load paper. 4. Select one of the options. 71 - Epson ET-8550 | Users Guide - Page 72
the paper package for any additional loading instructions. Caution: Do not use the following papers. Using these papers may cause paper jams, smears on the printout, or damage to the printer. • Papers that are wavy or damp • Papers that have not dried after printing on one side • Papers that are - Epson ET-8550 | Users Guide - Page 73
-punched papers Parent topic: Loading Paper Related references Double-sided Printing Capacity Paper Loading Capacity Related tasks Loading Paper in Cassette 1 the home icon, if necessary. 2. Select Settings > Guide Functions > Paper Mismatch. You see a screen like this: 3. Set the Paper Mismatch - Epson ET-8550 | Users Guide - Page 74
one envelope at a time. For thick paper or card stock (0.61 to 1.3 mm), you can load one sheet in the following sizes: • Legal (8.5 × 14 inches [216 × 356 mm]) • Letter (8.5 × 11 inches [216 × 279 mm]) • Mexico- × 16.5 inches [297 × 420 mm])* • A3+ (13 × 19 inches [329 × 483 mm])* *ET-8550 only 74 - Epson ET-8550 | Users Guide - Page 75
size mm]) ET-8550: - - 11 × 17 inches (279 × 432 mm), A3 (11.7 × 16.5 inches [297 × 420 mm]), A3+ (13 × 19 inches [329 × 483 mm]) #10 10 - Rear paper feeder 50 sheets 50 sheets 50 sheets 50 sheets 10 envelopes Epson Paper Capacity Paper type Epson Bright White Premium Paper Epson - Epson ET-8550 | Users Guide - Page 76
20 sheets 20 sheets - Rear paper feeder 40 sheets 40 sheets 40 sheets* 20 sheets* 20 sheets* 20 sheets 20 sheets 1 sheet *ET-8550: only 5 sheets at a time for paper sizes A3 (11.7 × 16.5 inches [297 × 420 mm]) and A3+ (13 × 19 inches [329 × 483 mm]). Parent topic: Loading Paper Related references - Epson ET-8550 | Users Guide - Page 77
upper) or the rear paper feed slot. Manual double-sided printing is only available if Epson Status Monitor 3 is enabled. Paper type Plain paper Letterhead paper Epson Bright White Premium Paper Epson Bright White Pro Paper Epson EcoTank Premium Paper Size Letter (8.5 × 11 inches [216 × 279 mm]) A4 - Epson ET-8550 | Users Guide - Page 78
Bright White Premium Paper • Epson Bright White Pro Paper • Epson EcoTank Premium Paper • Epson High Quality Ink Jet Paper • Epson Presentation Paper Matte • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss - Epson ET-8550 | Users Guide - Page 79
Epson Bright White Premium Paper Epson Bright White Pro Paper Epson EcoTank Premium Paper Epson High Quality Ink Jet Paper Epson Presentation Paper Matte Size mm])* Part number S450218-4 S041586 S041586-ET S041117 S041111 S041062 S041067 S041070 S041069-L Sheet count 500 500 500 100 100 100 100 100 - Epson ET-8550 | Users Guide - Page 80
Premium Presentation Paper Matte Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Size 8 × 10 inches (203 × 254 mm) Letter (8.5 × 11 inches [216 × 279 mm]) 11 × 14 inches (279 × 356 mm)* A3 (11.7 × 16.5 inches [297 × 420 mm])* Letter (8.5 × - Epson ET-8550 | Users Guide - Page 81
20 *ET-8550 only Parent topic: Loading Paper Selecting the Paper Settings for Each Source - Control Panel You can change the default paper size and paper type for each source using the control panel on the product. 1. Select the home icon, if necessary. 2. Select Settings > Printer Settings > Paper - Epson ET-8550 | Users Guide - Page 82
to Off (AirPrint is disabled in this setting). 3. Select Paper Setup. 4. Select the paper source you want to change. 5. Select Paper Size. 6. Select the paper size you loaded. 7. Select Paper Type. 8. Select the paper type you loaded. Note: To save a preset paper type, select the Favorite Paper - Epson ET-8550 | Users Guide - Page 83
Plain paper Letterhead paper Epson Bright White Premium Paper Epson Bright White Pro Paper Epson EcoTank Premium Paper Epson Ultra Premium Photo Paper Glossy Epson Velvet Fine Art Paper Epson Premium Photo Paper Glossy Epson Photo Paper Glossy Epson Presentation Paper Matte Epson Premium Photo Paper - Epson ET-8550 | Users Guide - Page 84
Media Type Settings - Printing Software For this paper Plain paper Letterhead paper Epson Bright White Premium Paper Epson Bright White Pro Paper Epson EcoTank Premium Paper Epson Ultra Premium Photo Paper Glossy Epson Velvet Fine Art Paper Epson Premium Photo Paper Glossy Epson Photo Paper Glossy - Epson ET-8550 | Users Guide - Page 85
Glass You can place originals up to this size on the scanner glass: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) for the ET-8500 or Legal (8.5 × 14 inches [216 × 356 mm]) for the ET-8550. Note: To view animated instructions on how to place originals on the scanner - Epson ET-8550 | Users Guide - Page 86
edges of the indicated corner. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass. Manually position your original away from the edges to prevent cropping. 86 - Epson ET-8550 | Users Guide - Page 87
3. Close the document cover gently to keep your original in place. Caution: Do not push down on the document cover or scanner glass or you may damage the product. Remove your originals after scanning. If you leave the originals on the scanner glass for a long time, they may stick to the glass - Epson ET-8550 | Users Guide - Page 88
using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or Photos Restoring Photos While Copying or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo - Epson ET-8550 | Users Guide - Page 89
To cancel copying, select Cancel. Parent topic: Copying Related references Compatible Epson Papers Copying Options Related topics Loading Paper Placing Originals on the Product Restoring paper you want to print on. 2. Select the home icon, if necessary. 3. Select Various Prints > Various copies. 89 - Epson ET-8550 | Users Guide - Page 90
Color setting is set to On. 6. Select your other paper and print settings as necessary, then select To Placing Originals. 7. Place your Zoom: Zoom in to enlarge a part of the photo and crop it. 10. To print more than one copy, select photo(s) and use the displayed numeric keypad to select the - Epson ET-8550 | Users Guide - Page 91
references Compatible Epson Papers Copying Options Related topics Loading Paper Placing Originals on the Product Copying Books, ID Cards, or Borderless Photos You can copy two pages of a book or both sides of an ID card onto a single sheet of paper. You can also copy a photo and print it without - Epson ET-8550 | Users Guide - Page 92
copy. 5. Place your book, card, or photo on the scanner glass. 6. To print more than one copy, select Copies and use the displayed numeric keypad to select the screen instructions to place the rest of your originals and select Start Scanning. Parent topic: Copying Related references Compatible Epson - Epson ET-8550 | Users Guide - Page 93
Remove Background Expansion Off Draft Standard High Best On Off Various settings Description Copies the original at its full size or 100% magnification Automatically sizes the image to fit the paper size you selected Automatically converts from one size to another View your paper source settings - Epson ET-8550 | Users Guide - Page 94
Copying option Clear All Settings Available settings Yes No Description Restore all copy settings to their defaults Parent topic: Copying 94 - Epson ET-8550 | Users Guide - Page 95
on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions. Printing with Windows Printing with the Built-in Epson Driver - Windows - Epson ET-8550 | Users Guide - Page 96
help utility for details. 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. For the Paper Source setting, select where you loaded - Epson ET-8550 | Users Guide - Page 97
a borderless photo, select Borderless. You can click Settings to access additional options for borderless printing. Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details. 7. Select the orientation of - Epson ET-8550 | Users Guide - Page 98
Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. Auto Automatically selects the paper source based on the selected paper size. Cassette 1 Selects the paper in cassette 1 (upper) as the paper source. Cassette 2 Selects the paper - Epson ET-8550 | Users Guide - Page 99
on plain paper. Standard For everyday text and image printing. High For photos and graphics with high print quality. Best For the best print quality, but the slowest print speed. Parent topic: Selecting Basic Print Settings - Windows Multi-Page Printing Options - Windows You can select any of the - Epson ET-8550 | Users Guide - Page 100
• Auto (Short-edge binding) to print your double-sided print job by automatically flipping the paper on the short edge. 2. Click the Settings button. You see this window: 100 - Epson ET-8550 | Users Guide - Page 101
to the Main tab. 9. Print a test copy of your double-sided document to test the selected settings. 10. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Print Density Adjustments - Windows Parent topic: Printing with Windows Related references - Epson ET-8550 | Users Guide - Page 102
- Windows You can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double-sided print job. Print Density Sets the level of ink coverage for double-sided printing. Increase Ink Drying Time Sets the amount of time required for drying - Epson ET-8550 | Users Guide - Page 103
the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of your document or photo as the Document - Epson ET-8550 | Users Guide - Page 104
and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3. To add the following - Epson ET-8550 | Users Guide - Page 105
Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones - Epson ET-8550 | Users Guide - Page 106
in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - select any of the Image Options and Additional Settings to customize your print. Some options may be pre-selected or unavailable, depending on other - Epson ET-8550 | Users Guide - Page 107
- Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page. Note: These settings are not - Epson ET-8550 | Users Guide - Page 108
Name • Computer Name • Date • Date/Time • Document Name • Collate Number • Page Number • Text You can also adjust the text settings for the printed information. Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer. Parent topic: Selecting Additional - Epson ET-8550 | Users Guide - Page 109
: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings or delete it, or use any of the available options on the screen to control your printing presets. 4. To choose a preset for printing, select it. 5. Click OK. Parent topic - Epson ET-8550 | Users Guide - Page 110
additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Printer Settings. 3. Click the Maintenance tab. You see - Epson ET-8550 | Users Guide - Page 111
Meter Displays the progress of print jobs as they are being printed. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect; may - Epson ET-8550 | Users Guide - Page 112
printing problems. Refine screening pattern Prints graphics with a finer screening pattern. Allow Applications to Perform ICM Color Matching Allows applications to perform ICM color matching. Always Use the Driver's Paper Source Setting Prints using the paper source setting in the printer driver - Epson ET-8550 | Users Guide - Page 113
Reduce Print Data Size Increases print data compression to improve print speed. Not recommended when printing fine patterns. Use a Mixture of Color Inks to Create Black Mixes color inks to create composite black when printing at standard quality on plain paper or envelopes. Parent topic: Selecting - Epson ET-8550 | Users Guide - Page 114
Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink status. • To cancel printing, click Cancel. • To see print jobs lined up for printing, click Print Queue. Parent topic: Printing with Windows - Epson ET-8550 | Users Guide - Page 115
for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Printer Settings. You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults - Epson ET-8550 | Users Guide - Page 116
Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the icon for your product in the - Epson ET-8550 | Users Guide - Page 117
time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the disable the automatic update feature, you can check for updates manually. Parent topic: Printing with Windows 117 - Epson ET-8550 | Users Guide - Page 118
Related tasks Checking for Software Updates Printing with the Built-in Epson Driver - Windows 10 S You can print with the built-in Epson printer driver using any printing program on Windows 10 S, as described in these sections. Note: The built-in Epson driver in Windows 10 S does not include all the - Epson ET-8550 | Users Guide - Page 119
You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button. 119 - Epson ET-8550 | Users Guide - Page 120
You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9. Click OK. You return to - Epson ET-8550 | Users Guide - Page 121
10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting. 121 - Epson ET-8550 | Users Guide - Page 122
the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting - Epson ET-8550 | Users Guide - Page 123
Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to - Epson ET-8550 | Users Guide - Page 124
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for - Epson ET-8550 | Users Guide - Page 125
File menu. Note: Paper sizes may include additional options such as Borderless or Rear Paper Feed Slot. 7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Print Settings or Printer Features from the pop - Epson ET-8550 | Users Guide - Page 126
be different than those covered here, depending on the Mac OS version and the application you are using. 9. Select the Paper Source you wish to print from. 10. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your - Epson ET-8550 | Users Guide - Page 127
as the paper source, select the option for the compatible paper size in the Paper Size setting. Parent topic: Selecting Basic Print Settings - Mac Related topics Product Parts Locations Print Quality Settings - Mac You can select any of the Print Quality settings to fine-tune the quality of your - Epson ET-8550 | Users Guide - Page 128
list for details. 2. Select the orientation of your document or photo as shown in the print window. Note: If you are printing an envelope, select the icon. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option - Epson ET-8550 | Users Guide - Page 129
, select a setting from the Two-Sided pop-up menu. • To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing on a Mac Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided - Epson ET-8550 | Users Guide - Page 130
may be different, depending on the Mac OS version you are using. 1. Select one of the Two-sided Printing options. 2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize - Epson ET-8550 | Users Guide - Page 131
to test the selected settings. 5. Follow any instructions displayed on the screen during printing. Double-sided Printing Options and Adjustments - Mac Parent topic: Printing on a Mac Related references Double-sided Printing Capacity Double-sided Printing Options and Adjustments - Mac You can select - Epson ET-8550 | Users Guide - Page 132
these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer driver or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors - Epson ET-8550 | Users Guide - Page 133
preferences that apply to all the print jobs you send to your product. 1. In the Apple menu or the Dock, select System Preferences. 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 3. Select Driver or Options. You see a screen like - Epson ET-8550 | Users Guide - Page 134
Preferences - Mac You can select these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Quiet Mode Lessens noise - Epson ET-8550 | Users Guide - Page 135
bottom of the print window. Checking Print Status - Mac Parent topic: Printing on a Mac Related tasks Selecting Basic Print Settings - Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when - Epson ET-8550 | Users Guide - Page 136
jobs, click Pause or Pause Printer. • To display other printer information, click Settings or Supply Levels. Parent topic: Printing Your Document or Photo - Mac Printing from a Smartphone or Tablet You can print from a smartphone or tablet running iOS or Android using the Epson Smart Panel app. Note - Epson ET-8550 | Users Guide - Page 137
link below. 2. Open the Epson Smart Panel app and select a print menu on the home screen. 3. Follow the on-screen instructions to begin printing. Parent topic: Printing from a Computer Related tasks Using the Epson Smart Panel Mobile App Printing with Epson Photo+ You can print photos, CD/DVD labels - Epson ET-8550 | Users Guide - Page 138
You can scan your originals and save them as digital files. Starting a Scan Scanning a Document or Photo in Epson ScanSmart Selecting Epson ScanSmart Settings Scanning in Epson Scan 2 Starting a Scan After placing your originals on your product for scanning, start scanning using one of these - Epson ET-8550 | Users Guide - Page 139
your scanned files to a destination that you have registered with Epson Connect. • WSD lets you manage network scanning in Windows 10 Services for Devices) port on your Windows 7 or Windows Vista computer (the port is set up automatically on Windows 10 and Windows 8.x). 6. Follow the instructions - Epson ET-8550 | Users Guide - Page 140
Scanning to a Memory Device You can scan an original and save the scanned image to a memory card or external USB device. 1. Insert a memory card into your product's memory card slot or connect an external USB device to the port on the front of the product. 2. Place your original on the product for - Epson ET-8550 | Users Guide - Page 141
settings using Event Manager and automatically scan using those settings on your product control panel. Note: Be sure you have installed Epson Scan 2, Epson ScanSmart, and Event Manager on your computer before scanning to your computer. 1. Place your original on the product for scanning. 2. Select - Epson ET-8550 | Users Guide - Page 142
displayed list, if necessary. 6. Select Save as PDF and choose one of the following options: • Preview on Computer to preview and edit the scan in Epson ScanSmart. • Save as JPEG to save the scanned image as a JPEG file. • Save as PDF to save the scanned document or image as a PDF file - Epson ET-8550 | Users Guide - Page 143
Cloud You can use the control panel to send your scanned files to a destination that you have registered with Epson Connect. Note: Make sure to set up your product using Epson Connect before using this feature. 1. Place your original on the product for scanning. 2. Press the home icon, if necessary - Epson ET-8550 | Users Guide - Page 144
and saves the scanned file to the selected destination. Parent topic: Starting a Scan Using the Product Control Panel Related tasks Setting Up Epson Connect Services Related topics Placing Originals on the Product Setting Up a WSD Port (Windows 7/Windows Vista) You can scan to a networked Windows - Epson ET-8550 | Users Guide - Page 145
message. 8. On the Driver Software Installation screen, make Printers. 10. Make sure that an icon appears for your product's name on the network. When you use WSD, select your product name to scan over the network. Parent topic: Starting a Scan Using the Product Control Panel Related tasks Printing - Epson ET-8550 | Users Guide - Page 146
Clear All Settings Available options JPEG PDF Text Photo Various sizes Auto Cropping Max Area Varying levels Memory Card USB Memory one of the following to open Event Manager: • Windows 10: Click and select Epson Software > Event Manager. • Windows 8.x: Navigate to the Apps screen and select Event - Epson ET-8550 | Users Guide - Page 147
Product Control Panel Starting a Scan Using Epson ScanSmart You can start the Epson ScanSmart program to scan originals and easily review and edit scanned images. After that, you can save, print, or share them. • Windows 10: Click > Epson Software > Epson ScanSmart. • Windows 8.x: Navigate to the - Epson ET-8550 | Users Guide - Page 148
with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. • Windows 10: Click and select - Epson ET-8550 | Users Guide - Page 149
You see an Epson Scan 2 window like this: 149 - Epson ET-8550 | Users Guide - Page 150
product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.) 2. Select your product. Note: In certain programs, you may need - Epson ET-8550 | Users Guide - Page 151
You see an Epson Scan 2 window like this: 151 - Epson ET-8550 | Users Guide - Page 152
the on-screen instructions to scan and save your original. Parent topic: Starting a Scan Related tasks Using the Epson Smart Panel Mobile App Scanning a Document or Photo in Epson ScanSmart You can scan and review documents and photos in Epson ScanSmart. Note: The images in this guide show Windows - Epson ET-8550 | Users Guide - Page 153
You see a screen like this: 3. Select an option for the Scan area setting, if necessary. Note: The Scan area setting limits the scan area to a selected size starting at the placement arrow on the scanner bed. It does not scale the image to the selected size. 4. Select SCAN. 153 - Epson ET-8550 | Users Guide - Page 154
or photo editing options, select Change Mode. 5. In Document Editing Mode, you can review, edit, or reorder the scanned images as follows: • Select + Scan to -click two images, select Stitch Images, and follow the on-screen instructions to combine them into a single image. 6. In Photo Editing Mode - Epson ET-8550 | Users Guide - Page 155
Scan Attaching a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Parent topic: Scanning Saving a Scan You can save a scanned image to your computer in a variety of formats. 1. Make sure your originals are scanned and reviewed. See the link below. 2. In the Select Action window, click - Epson ET-8550 | Users Guide - Page 156
a Document or Photo in Epson ScanSmart Attaching a Scan to services such as Gmail are not supported. If you see an error message, your email app may not be compatible and you will need to save the scans and manually attach the file to an email. 1. Make sure your originals are scanned and reviewed - Epson ET-8550 | Users Guide - Page 157
file attached to a new email. Parent topic: Scanning a Document or Photo in Epson ScanSmart Sending a Scan to a Cloud Service You can upload scanned images to a cloud service. 1. Make sure your originals are scanned and reviewed. See the link below. 2. In the Select Action window, click one of the - Epson ET-8550 | Users Guide - Page 158
this: 3. Log in to your account. Note: You may need to allow Epson ScanSmart access to your account. The first time you log in, you may Send. Parent topic: Scanning a Document or Photo in Epson ScanSmart Printing a Scan You can print your scanned image and save the scanned file to your computer. 158 - Epson ET-8550 | Users Guide - Page 159
images is available only with Epson printers. If you do not have an Epson printer, save the file and print it from an application that can open the file. 1. Make sure your originals are scanned and reviewed. See the link below. 2. In the Select Action window, click Print. You see a screen like this - Epson ET-8550 | Users Guide - Page 160
Changing the File Name Settings Changing the Save Settings Customizing Action Icons Parent topic: Scanning Changing the Epson Product If you are using more than one Epson product with Epson ScanSmart, you can change the product that you are using with your computer. Note: A product connected to - Epson ET-8550 | Users Guide - Page 161
product you want to use with your computer and click OK. Parent topic: Selecting Epson ScanSmart Settings Changing the Scan Settings You can change detailed scan settings such as the resolution, document size, and more. Note: If you select Auto Mode, you cannot change the scan settings. 1. Click - Epson ET-8550 | Users Guide - Page 162
You see a screen like this: 3. Change the settings as necessary and click Save. Parent topic: Selecting Epson ScanSmart Settings 162 - Epson ET-8550 | Users Guide - Page 163
Changing the File Name Settings You can change the default file naming method for your scans. 1. Click the Settings button. You see a screen like this: 2. Click the File Name Settings tab. 163 - Epson ET-8550 | Users Guide - Page 164
: • Enter a prefix for the file name. • Select the date format. • Select a numbering format as the counter format. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type options for saving your scans. 1. Click the Settings button. 164 - Epson ET-8550 | Users Guide - Page 165
You see a screen like this: 2. Click the Save Settings tab. 165 - Epson ET-8550 | Users Guide - Page 166
the settings as necessary. 4. Click Open folder after saving to open the file folder after a file is saved. 5. Click Close. Save Settings Parent topic: Selecting Epson ScanSmart Settings Save Settings You can change the settings for how scanned images are saved. PDF Options 166 - Epson ET-8550 | Users Guide - Page 167
Encoding (Windows only) Standard Progressive Embed ICC Profile (Windows - only) Description Sets a compression level by moving a slider or entering a value. File size increases the higher the resolution is. Images load from top to bottom in a web browser. It takes longer to load the entire image - Epson ET-8550 | Users Guide - Page 168
Parent topic: Changing the Save Settings Customizing Action Icons You can customize which scan action icons appear on the Select Action screen. Note: You can also customize them by clicking the Customize icon on the Select Action screen. 1. Click the Settings button. You see a screen like this: 2. - Epson ET-8550 | Users Guide - Page 169
Click the arrow icons to move the icons up or down in the display order you want. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Scanning in Epson Scan 2 Epson Scan 2 gives you access to basic and advanced scanning features. You can scan your document and save the scanned image in - Epson ET-8550 | Users Guide - Page 170
You see this window: 170 - Epson ET-8550 | Users Guide - Page 171
4. Select the Document Size setting that matches the size of your original. You can select Customize to enter a custom size, if necessary. 5. Select , or both. 9. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 10. Do one of the - Epson ET-8550 | Users Guide - Page 172
Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may To save multiple pages in a single file, you must select a file format that supports multiple pages such as PDF or Multi-TIFF. If you select another file format, each - Epson ET-8550 | Users Guide - Page 173
Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Remove Background Removes the background of the - Epson ET-8550 | Users Guide - Page 174
Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure - Epson ET-8550 | Users Guide - Page 175
setting and select a Folder setting for your document. 12. Click Scan. The scanned image is saved as a searchable PDF. Parent topic: Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the - Epson ET-8550 | Users Guide - Page 176
image may become too large to fit on your display or print on paper If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you - Epson ET-8550 | Users Guide - Page 177
600 dpi. • You will scan the image at 100% or a smaller size. Select the Epson Scan 2 Resolution setting based on how you will use the scanned image: • Email/view on a computer screen/post on the web: 96 to 200 dpi • Print/fax/convert to editable text (OCR)/create searchable PDF: 200 to 300 - Epson ET-8550 | Users Guide - Page 178
Using Memory Cards with Your Product Follow the instructions here to work with a memory card inserted into your product. Note: Make sure your memory card and the files on it meet the specifications for your product. Inserting a Memory Card Printing from a Memory Card Transferring Photos on a Memory - Epson ET-8550 | Users Guide - Page 179
2. Open the front cover. 3. Insert your memory card into the slot, making sure the card is oriented correctly. Note: Do not force the card all the way into the slot. Insert it only until it meets resistance. The memory card access light flashes and then stays lit. 179 - Epson ET-8550 | Users Guide - Page 180
Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card. Removing a Memory Card Parent topic: Using Memory Cards with Your Product Related references Memory Card Specifications Removing a Memory Card After - Epson ET-8550 | Users Guide - Page 181
From the LCD Screen You can select photos for printing as you view them on the LCD screen. 1. Load photo paper in your product. 2. Insert a memory card into your product's memory card slot. Note: If Auto Selection Mode is turned on in the Guide Functions menu, select to function index when you - Epson ET-8550 | Users Guide - Page 182
following to select your photos: • Select the thumbnail images of the photos you want to print. Each photo you select has a number on it to indicate the number of prints you selected. Note: If you want to print multiple copies of a photo, select Single View and press the + or - button to adjust the - Epson ET-8550 | Users Guide - Page 183
the screen. With Correction Off selected, any corrections you make will only be applied to your printouts. 8. Select Next and select your paper and print settings as necessary. 9. Select Copies to change the number of copies as necessary. Note: The number of copies you enter applies to each selected - Epson ET-8550 | Users Guide - Page 184
then onto paper loaded in Cassette 2 when the first cassette is empty (load the same size and type of paper in both cassettes when selecting this option) Prints onto paper loaded in the rear paper feed slot Prints onto paper loaded in the rear paper feeder Expands the image to the edge of - Epson ET-8550 | Users Guide - Page 185
Quality Draft Standard High Best Best(Ultra Glossy) Date Various date formats Off Print Info on Photos Camera borderless photos in these sizes: 4 × 6 inches (102 × 152 mm), 5 × 7 inches (127 × 178 mm), and 16:9 wide (4 × 7.1 inches [102 × 181 mm]). Prints location information embedded in - Epson ET-8550 | Users Guide - Page 186
Photo Layouts from a Memory Card with a Template You can print one or more photos from a memory card in special layouts on various sizes of photo paper. You can have the product automatically place the photos in the layout or you can manually place them yourself. 1. Load photo paper in your product - Epson ET-8550 | Users Guide - Page 187
to the desired photo. Press the + or - button to adjust the number of prints for the photo. Note: If you select more photos than will fit in the Yes on the confirmation screen to continue. • Select the photo you want to print and select Next. To repeat a photo in a layout, select Single View and - Epson ET-8550 | Users Guide - Page 188
are displayed on the screen. With Correction Off selected, any corrections you make will only be applied to your printouts. 10. Select your paper and print settings as necessary. 11. Select Copies to change the number of copies as necessary. 12. When you are ready to - Epson ET-8550 | Users Guide - Page 189
Two copies of one photo are printed at different sizes onto this size photo paper: 4 × 6 inches (102 × 152 mm). 1. Load photo paper in your product. 2. Insert a memory card into your product's memory card slot. Note: If Auto Selection Mode is turned on in the Guide Functions menu, select to function - Epson ET-8550 | Users Guide - Page 190
You see a screen like this: 6. Select Print Photo ID. Note: If you see a message telling you that loading photos is complete, select OK. You see a screen like this: 7. Select any layout position on the sheet. 8. Select the photo you want to print, then select Done. 190 - Epson ET-8550 | Users Guide - Page 191
Off selected, any corrections you make will only be applied to your printouts. 10. Confirm the layout and select Next. 11. Select your paper and print settings as necessary. 12. Select Copies to change the number of copies as necessary. 13. When you are ready to - Epson ET-8550 | Users Guide - Page 192
Related tasks Inserting a Memory Card Related topics Loading Paper Creating and Printing a Greeting Card Template Before you start, make sure plain paper is loaded and your memory card is inserted. 1. Select the home icon, if necessary. 2. Select Various Prints. You see a screen like this: 192 - Epson ET-8550 | Users Guide - Page 193
. You can also select Tile View to return to the thumbnail image view. 6. Select Letter as the Paper Size to print a template for three cards on one letter-size sheet or 4 x 6 in to print a template for one card. 7. Confirm any changes, if necessary. 8. Select the Paper Type and Layout settings, as - Epson ET-8550 | Users Guide - Page 194
inches [216 × 279 mm]), or in Cassette 1 (upper) for this size: 4 × 6 inches (102 × 152 mm). 4. Select Print Using the Template. Note: If you do not see Print Using the Template, select the home icon and select Various Prints > Greeting Card > OK > Print Using the Template. Then select OK twice. 194 - Epson ET-8550 | Users Guide - Page 195
lower right corner. Note: Select How To to view instructions on the LCD screen. 7. Close the document cover. print, select the Print icon. Note: To cancel printing, select Cancel and select Close to exit. When you finish printing, cut your greeting cards apart, if necessary. Parent topic: Printing - Epson ET-8550 | Users Guide - Page 196
card slot on your product and a computer connected to your product. Note: Do not transfer photos to and from a memory card while you are printing from the memory card. 1. Make sure your product is connected to a computer. 2. Insert a memory card into a memory card slot on your product. 3. Do one - Epson ET-8550 | Users Guide - Page 197
• Mac with a network connection: Select the hard drive icon on your desktop or computer window, select your product in the SHARED section of the sidebar (you may need to widen the sidebar to see the name), then select the MEMORYCARD icon. 4. Select the folder that contains your photos. 5. Drag the - Epson ET-8550 | Users Guide - Page 198
If you have a digital camera that supports PictBridge printing, you can print your photos directly from the camera. Check your camera manual to see if it is compatible. Note: Your photos must be in JPG format and sized from 80 × 80 to 10200 × 10200 pixels. Epson cannot guarantee the compatibility of - Epson ET-8550 | Users Guide - Page 199
You see a screen like this: 3. Select Print Settings. 4. Select the paper and print settings you want to use. 5. When you are done, select . 199 - Epson ET-8550 | Users Guide - Page 200
are ready to connect your camera and print your photos. Print Settings - Camera Photo Adjustments - Camera Parent topic: Printing from a Camera Related tasks Connecting and Printing from a Camera Print Settings - Camera Select these print settings options when printing photos from your camera. 200 - Epson ET-8550 | Users Guide - Page 201
Best Best(Ultra Glossy) Off On Description Prints onto paper loaded in Cassette 1 (upper cassette) Prints onto paper loaded in Cassette 2 (lower cassette) Prints same size and type of paper in both cassettes when selecting this option) Prints onto paper loaded in the rear paper feed slot Prints onto - Epson ET-8550 | Users Guide - Page 202
that you added in your camera Available on borderless photos in these sizes: 4 × 6 inches (102 × 152 mm), 5 × 7 inches (127 × 178 mm), and 16:9 wide (4 × 7.1 inches [102 × 181 mm]) Prints location information embedded in a photo by cameras that have a built-in GPS feature Available on borderless - Epson ET-8550 | Users Guide - Page 203
the red-eye effect in photos Turns off the filter setting Applies a sepia tone filter to the viewed or printed photo Applies a black-and-white filter to the viewed or printed photo Adjust individual qualities in your photo Yes Restores all adjustment settings to their defaults. No Note: Fix - Epson ET-8550 | Users Guide - Page 204
USB port on the front of your product and to your camera. Note: Use a USB cable that is no longer than 6.5 ft (2 m). 5. Follow the instructions that came with your camera to select and print your photos. When you finish printing, turn off your camera and disconnect it from the product. Parent topic - Epson ET-8550 | Users Guide - Page 205
print a Network Status sheet to view your product's network settings. 5. Follow the instructions that came with your camera to select and print your photos. When you finish printing Your Product Related references External Device Specifications Supported Data Specifications Connecting and Using a USB - Epson ET-8550 | Users Guide - Page 206
Note: Epson cannot guarantee the compatibility of your device. 1. Remove any memory cards from the product. Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card. 2. Load the paper you want to print on - Epson ET-8550 | Users Guide - Page 207
4. Insert storage media (such as a CD) into your drive, if necessary. 5. Select the photos to print from the LCD screen. When you finish printing, make sure the access light on the device is not flashing, then remove or disconnect it from the product. Caution: Do not remove the USB - Epson ET-8550 | Users Guide - Page 208
patterned paper, calendars, lined paper, graph paper, music sheets, stationery with a photo background, or coloring book pages. You can also print images from a memory card onto CD/DVDs and jewel case inserts. 1. Load paper into the product. 2. Select the home icon, if necessary. 3. Select Various - Epson ET-8550 | Users Guide - Page 209
an ink jet-printable CD, DVD, or Blu-ray Disc. If you want, you can first print a test design on plain paper. • Print on Jewel Case lets you print a the instructions on the screen to select the options for your project. 6. When you are ready to print, select the Print icon. Note: To cancel printing, - Epson ET-8550 | Users Guide - Page 210
on CDs/DVDs Follow the instructions in this section to print a design onto ink jet-printable CDs or DVDs to create a custom label. CD/DVD Printing Features Loading a CD/DVD Copying onto a CD/DVD CD/DVD Printing Features You can use any of the following features to print custom CD/DVD/Blu-ray - Epson ET-8550 | Users Guide - Page 211
1. Burn your files, music, or video onto your disc before printing on it. 2. Select the home icon, if necessary. 3. Select Output Tray to close the output tray, if necessary. 4. Remove the CD/DVD tray from beneath Cassette 2 (lower). 211 - Epson ET-8550 | Users Guide - Page 212
view an animation of the loading procedure. Follow the on-screen instructions to load the disc into the CD/DVD tray. Note: printed discs away from moisture and direct sunlight. Parent topic: Printing on CDs/DVDs Copying onto a CD/DVD You can copy a printed photo or CD/DVD label directly onto an ink - Epson ET-8550 | Users Guide - Page 213
1. Load the CD, DVD, or plain paper you want to print on. 2. Select the home icon, if necessary. 3. Select Various Prints. You see a screen like this: 4. Select Copy to CD/DVD and select OK. 5. Select Copy to CD/DVD and follow the instructions on the LCD screen to do one of the following: • Place - Epson ET-8550 | Users Guide - Page 214
like this: 7. Do one of the following: • To print on a CD or DVD, select Print on CD/DVD. Select How To to view CD loading instructions or select Installed if the CD is already loaded. • To print a test print on plain paper, select Test Print on Letter/A4. Select any copy settings as necessary - Epson ET-8550 | Users Guide - Page 215
expended could damage the product. Ink Safety Precautions Checking the Ink and Maintenance Box Levels Purchase Epson Ink and Maintenance Box Refilling the Ink Tanks Maintenance Box Replacement Related concepts Print Head Maintenance Ink Safety Precautions Note: Epson strongly recommends the use of - Epson ET-8550 | Users Guide - Page 216
number for this product. • Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not designed for your printer. • This product requires careful handling of ink. Ink may splatter when the ink tanks are filled or refilled with ink. If ink gets on your clothes or - Epson ET-8550 | Users Guide - Page 217
and when performing maintenance operations, such as cleaning the print head. Ink may also be consumed when the product is turned on. • Part of the ink from the included bottles is used for printer setup. You will notice ink levels in the tank decrease during charging. This decrease is normal - Epson ET-8550 | Users Guide - Page 218
estimates the amount of ink remaining by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions. As a precaution, perform regular visual inspections of the ink tanks to ensure ink levels do not fall - Epson ET-8550 | Users Guide - Page 219
exit the screen. Parent topic: Checking the Ink and Maintenance Box Levels Related concepts Maintenance Box Replacement Checking Ink and Maintenance Box Levels - Windows A low ink reminder appears if you try to print when ink is low, and you can check your ink levels at any time using a utility on - Epson ET-8550 | Users Guide - Page 220
You see a window like this: 2. Refill any ink tank or replace the maintenance box as needed. Parent topic: Checking the Ink and Maintenance Box Levels Related concepts Maintenance Box Replacement 220 - Epson ET-8550 | Users Guide - Page 221
check your ink levels using a utility on your Mac. 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor - Epson ET-8550 | Users Guide - Page 222
and Maintenance Box Levels Related concepts Maintenance Box Replacement Related tasks Refilling the Ink Tanks Disabling Special Offers with Windows You can disable special offers messages from Epson using a utility on your Windows computer. 1. Access the Windows Desktop and right-click the icon for - Epson ET-8550 | Users Guide - Page 223
). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not designed for your printer. 223 - Epson ET-8550 | Users Guide - Page 224
and are not for resale. The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head. Yields vary considerably based on images printed, print settings, paper type, frequency of use and temperature. Ink Bottle and Maintenance Box Part Numbers - Epson ET-8550 | Users Guide - Page 225
with a damp towel to avoid permanent stains. If ink gets on your clothes or belongings, it may not come off. 1. Turn on your product. 2. Lift up the scanner unit until it locks into place. 3. Open the ink tank cover, then open the cap for the ink tank you are going to fill. 225 - Epson ET-8550 | Users Guide - Page 226
after its cap is removed. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out immediately. Seek medical advice if problems persist. Keep the ink bottles out of the reach of - Epson ET-8550 | Users Guide - Page 227
into position; they are keyed for each color. Note: If ink does not flow from the bottle, lift and reinsert the bottle. 6. When the ink tank is full, remove the ink bottle and securely close it with the cap. Note: If any ink remains in the bottle, store the bottle upright for later use - Epson ET-8550 | Users Guide - Page 228
. 10. Lower the scanner unit. 11. Select Maintenance > Fill Ink and follow the on-screen instructions to reset the ink levels. Note: Make sure you reset the ink levels for all inks you refilled; otherwise, you may get an error message or the ink levels won't change on the LCD screen. Parent topic - Epson ET-8550 | Users Guide - Page 229
Purchase Epson Ink and Maintenance Box Related tasks Checking the Ink Levels on Your Product Maintenance Box Replacement The maintenance box stores surplus ink that gets collected during printing or print head cleaning. When you see a message on the LCD screen, follow the on-screen instructions to - Epson ET-8550 | Users Guide - Page 230
Related tasks Checking Maintenance Box Status on the LCD Screen 230 - Epson ET-8550 | Users Guide - Page 231
problem, you may need to run a Power Cleaning or clean the paper path. Print Head Maintenance Print Quality Adjustment Power Cleaning Cleaning the Paper Guide them, you may need to clean the print head nozzles. Cleaning uses ink, so clean the nozzles only if print quality declines. You can check for - Epson ET-8550 | Users Guide - Page 232
the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen and the CD/DVD tray is not inserted for printing. 2. Load a few sheets of plain paper in Cassette 2 (lower). 3. Select the - Epson ET-8550 | Users Guide - Page 233
Follow the instructions on the screen to clean the print head, printing or longer if printing. Then try cleaning the print head again. If quality does not improve, run a Power Cleaning. If quality still does not improve, contact Epson. Parent topic: Print Head Nozzle Check Related concepts Print - Epson ET-8550 | Users Guide - Page 234
-click . • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 4. Select Print Head Nozzle Check. You see a window like this: 234 - Epson ET-8550 | Users Guide - Page 235
Related tasks Loading Paper in Cassette 2 (Lower Cassette) Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head. Note: You may not be able to clean the print head when the ink level in any of the tanks is low. You may - Epson ET-8550 | Users Guide - Page 236
Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance Related tasks Refilling the Ink Tanks Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Make sure - Epson ET-8550 | Users Guide - Page 237
8. Follow the instructions on the screen to clean the print head, check printing or longer if printing. Then try cleaning the print head again. If quality does not improve, run a Power Cleaning. If quality still does not improve, contact Epson. Parent topic: Print Head Cleaning Related concepts Print - Epson ET-8550 | Users Guide - Page 238
: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 4. Select Print Head Cleaning. You see a window like this: 5. Click Start to begin - Epson ET-8550 | Users Guide - Page 239
and wait at least 12 hours. Then try cleaning the print head again. If quality still does not improve, run a Power Cleaning. If there is still no improvement, contact Epson support. Parent topic: Print Head Cleaning Related concepts Print Head Nozzle Check Related tasks Loading Paper in Cassette - Epson ET-8550 | Users Guide - Page 240
blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning. 1. Make sure there are no errors on the LCD screen and the CD/DVD tray is not - Epson ET-8550 | Users Guide - Page 241
• Horizontal Alignment if your printout contains horizontal banding. 6. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns. 7. Check the printed patterns on the alignment sheet and select the following on the LCD - Epson ET-8550 | Users Guide - Page 242
the maintenance box is full, you need to replace it to continue printing. Power Cleaning Using the Product Control Panel Parent topic: Adjusting Print Quality Related concepts Maintenance Box Replacement Related tasks Refilling the Ink Tanks Power Cleaning Using the Product Control Panel You can run - Epson ET-8550 | Users Guide - Page 243
Cleaning utility multiple times, contact Epson for support. Parent topic: Power Cleaning Related concepts Print Head Nozzle Check Print Head Cleaning Related references Where to Get Help Related tasks Loading Paper in Cassette 2 (Lower Cassette) Cleaning the Paper Guide If you see ink on the back of - Epson ET-8550 | Users Guide - Page 244
You see a screen like this: 5. Follow the on-screen instructions to clean the paper guide. 6. Repeat these steps as necessary until the paper comes out clean. If the paper is still smeared with ink, follow the next steps. 7. Turn off the product. 8. Unplug the power cord, and then disconnect it from - Epson ET-8550 | Users Guide - Page 245
10. Gently pull out the output tray. 11. Moisten a cotton swab with a little water. 245 - Epson ET-8550 | Users Guide - Page 246
Quality Related tasks Loading Paper in the Rear of Your Product Cleaning the Paper Path If the print quality has not improved after aligning the print head and cleaning the paper path, the paper path inside the product may be smeared with ink. 1. Turn off the product. 2. Unplug the power cable. 246 - Epson ET-8550 | Users Guide - Page 247
3. Disconnect any connected cables. 4. Open the scanner unit. Caution: Do not touch the areas shown below. Doing so may cause a malfunction. 247 - Epson ET-8550 | Users Guide - Page 248
the Product Control Panel Cleaning the Translucent Film If the print quality has not improved after aligning the print head and cleaning the paper path, the translucent film inside the product may be smeared with ink. To clean the printer head path, use the following: • Several cotton swabs • ¼ cup - Epson ET-8550 | Users Guide - Page 249
4. Open the scanner unit. 5. Using the flashlight, check the translucent film shown here for ink smears. 1 Translucent film 249 - Epson ET-8550 | Users Guide - Page 250
print head rail or you may not be able to print. Do not wipe off the grease on the rail. 6. Moisten a cotton swab with the water and detergent mixture and squeeze out any excess moisture, then lightly wipe the ink steps 6 and 7 as necessary to clean all ink smears. 9. When the translucent film is dry - Epson ET-8550 | Users Guide - Page 251
4. Open the scanner unit. 5. Make sure the ink tank caps are securely closed. 6. Close the ink tank cover and the scanner unit. 251 - Epson ET-8550 | Users Guide - Page 252
7. Remove the paper cassettes. 8. Place the product on its side with the ink tank on the bottom. Warning: Be careful not to trap your fingers under the product. 252 - Epson ET-8550 | Users Guide - Page 253
connect the power cord and any interface cables. Parent topic: Adjusting Print Quality Checking the Number of Sheets Fed You can view an option that also view the number of sheets of paper fed through the product by printing a nozzle check. Checking the Number of Sheets on the LCD Screen Checking - Epson ET-8550 | Users Guide - Page 254
. 3. Click the Maintenance tab. 4. Select Printer and Option Information. You see this window: 5. After checking the number of sheets fed into the printer, click OK to close the window. Note: The number of sheets is displayed only when Epson Status Monitor 3 is enabled. Parent topic: Checking - Epson ET-8550 | Users Guide - Page 255
the number of sheets of paper that have fed through the product by checking the sheet counter. 1. Select Printer and Option Information. You see this window: 2. After checking the number of sheets fed into the printer, click OK to close the window. Parent topic: Checking the Number of Sheets Fed 255 - Epson ET-8550 | Users Guide - Page 256
if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use alcohol or paint thinner to clean the product or you may damage it. Do - Epson ET-8550 | Users Guide - Page 257
4. Clean the scanner glass and the document cover with a soft, dry, clean cloth. If necessary, use a small amount of glass cleaner on the cloth. Caution: Do not spray glass cleaner directly on the glass and wipe off all remaining liquid. Do not press the glass surface with any force. Parent topic: - Epson ET-8550 | Users Guide - Page 258
Caution: During transportation and storage, follow these guidelines: • When lifting the printer, place your hands in the positions shown below. Do not hold printer at the front and back. When carrying the printer, hold it steadily to prevent injury. 258 - Epson ET-8550 | Users Guide - Page 259
Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak. When storing or transporting the printer, place it in a plastic bag and fold it closed. • When storing or transporting an ink bottle after removing its seal, do not tilt the bottle and do not subject - Epson ET-8550 | Users Guide - Page 260
as shown below. ET-8500: ET-8550: 4. Turn off the product. 5. Wait for the power light to turn off, then unplug the power cable. Caution: Do not unplug the power cable before the power light is off. Otherwise, the print head does not return to the home position and the ink can dry out, making - Epson ET-8550 | Users Guide - Page 261
7. Lift up the scanner unit. 8. Make sure the print head is in the home position on the right and move the transportation lock to the transport position. 261 - Epson ET-8550 | Users Guide - Page 262
Caution: Do not touch the translucent film inside the product; otherwise, you may damage your product. 9. Open the ink tank cover. 10. Make sure the ink tank caps are securely closed. 262 - Epson ET-8550 | Users Guide - Page 263
11. Close the ink tank cover. 12. Secure the print head to the case with tape as shown. 263 - Epson ET-8550 | Users Guide - Page 264
around the product. Keep the product level during transportation. If print quality has declined when you print again, clean and align the print head. Make sure you remove the tape securing the print head before using the printer. Parent topic: Cleaning and Transporting Your Product Related concepts - Epson ET-8550 | Users Guide - Page 265
occasionally for free updates to your product software. Visit epson.com/support (U.S.) or epson.ca/support (Canada) and select your product. • Windows: Your printer software automatically checks for updates. You can also manually update the software by selecting Software Update here: • Accessing - Epson ET-8550 | Users Guide - Page 266
update option for Epson Software, and selecting Update. Parent topic: Solving Problems Viewing the Help Screen You can view troubleshooting or how-to topics on the LCD screen at any time. 1. Select the help icon. You see this screen: 2. Select an option to view instructional images or animations - Epson ET-8550 | Users Guide - Page 267
the XX? Load the size and type of paper in the indicated paper source. Change the paper or print settings as necessary. The printer's borderless printing ink pad is nearing the end of its service life. It is not a user-replaceable part. Please contact Epson support. The ink pads are near the end - Epson ET-8550 | Users Guide - Page 268
the inserted Memory Device. See your documentation for details. Print Head Adjustment Canceled. There is a problem with the print head. Contact Epson Support. If print quality has not improved after running a nozzle check and cleaning the print head three times, turn off the product and wait at - Epson ET-8550 | Users Guide - Page 269
shorter than 1300 mm. See your documentation for details. Printing canceled The print data size is too large. Set the print quality setting in the printer because the long paper driver to Standard. might eject halfway through printing. Set the Quality to Standard. See your documentation - Epson ET-8550 | Users Guide - Page 270
message, contact Epson for support. Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages. During by any Epson authorized service provider. The waste ink pads are not a user-replaceable part. Parent topic: Solving Problems Related concepts - Epson ET-8550 | Users Guide - Page 271
Related tasks Refilling the Ink Tanks Using AirPrint Checking for Software Updates Related topics Wi-Fi or Wired Networking Solving Paper Problems Solving Network Problems Solving Problems Printing from a Computer Running a Product Check Running a product check helps you determine if your product is - Epson ET-8550 | Users Guide - Page 272
try uninstalling and reinstalling your printer software. • If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic: Solving - Epson ET-8550 | Users Guide - Page 273
a confirmation screen. 4. Select Yes to reset the selected settings. (Select No if you want to cancel the operation.) Parent topic: Solving Problems Solving Setup Problems Check these sections if you have problems while setting up your product. Product Does Not Turn On or Off Noise After Filling the - Epson ET-8550 | Users Guide - Page 274
on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic: Solving Setup Problems Related references Where to Get Help Message Appears Prompting You to Reset Ink Levels If you see a message on the LCD screen prompting you to reset the - Epson ET-8550 | Users Guide - Page 275
these instructions. As a precaution, perform regular visual inspections of the ink tanks to ensure ink levels do not fall below the lower line. Continued use of the product when the ink level is below the lower line on the tank could damage the product. Parent topic: Solving Setup Problems Software - Epson ET-8550 | Users Guide - Page 276
in Mac Printer Window Wireless Network Connection is Unstable on a Mac Wired Network Connection Becomes Unstable Cannot Print Over a Network Cannot Scan Over a Network Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or - Epson ET-8550 | Users Guide - Page 277
you may have exceeded the maximum number of devices connected to your product (8). Print a network status sheet or access Web Config on the browser for your device password. See your device documentation for instructions. Parent topic: Solving Network Problems Related tasks Enabling Wi-Fi Direct - Epson ET-8550 | Users Guide - Page 278
for instructions on disabling the Privacy Separator function. Parent topic: Solving Network Problems Related concepts Uninstall Your Product Software Related tasks Printing a Network Connection Report Related topics Wi-Fi or Wired Networking Product Does Not Appear in Mac Printer Window - Epson ET-8550 | Users Guide - Page 279
Network Problems Wired Network Connection Becomes Unstable When you connect the product to a wired network using a router or access point that supports Connect the computer and your product directly with an Ethernet cable. 4. Print a network connection report from your product. 5. On the computer, - Epson ET-8550 | Users Guide - Page 280
problem. • If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your network does not assign IP addresses using DHCP, set the IP address manually printing from a device over the network. See your router or access point documentation for instructions - Epson ET-8550 | Users Guide - Page 281
Network 5 GHz. See your router documentation or contact your internet service provider for instructions. • Check the scanning setting assigned in Epson Event Manager. • If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If - Epson ET-8550 | Users Guide - Page 282
discovered by the Epson Scan 2 Utility. Open the Epson Scan 2 Utility, instructions in your router documentation to disable the privacy separator. Parent topic: Solving Network Problems print head nozzles are clogged. Then clean the print head, if necessary. • If the nozzle check page does not print - Epson ET-8550 | Users Guide - Page 283
Rear Paper Support Problems Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it from the rear paper feeder or cassette. Reload it, then adjust the edge guides. Make - Epson ET-8550 | Users Guide - Page 284
Cover Paper Loading Capacity Paper Specifications Related tasks Cleaning the Paper Guide Paper Jam Problems in the Paper Cassettes If you see a message that paper has jammed in a paper cassette, follow the steps here or on the LCD screen to clear the jam. 1. Cancel the print job, if necessary. 284 - Epson ET-8550 | Users Guide - Page 285
2. Remove both paper cassettes. 3. Carefully remove any jammed paper. 4. Make sure the paper is loaded under the edge guides. 5. Keep the cassettes flat as you insert them. 285 - Epson ET-8550 | Users Guide - Page 286
, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Rear Cover Related tasks Cancelling Printing From the LCD Screen Paper Jam Problems Inside the Product If you see a message that paper has - Epson ET-8550 | Users Guide - Page 287
3. Remove any jammed paper inside. Caution: Do not touch the flat white cable, the translucent film, or the metal print head rail inside your product. 287 - Epson ET-8550 | Users Guide - Page 288
paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Paper Cassettes Paper Jam Problems in the Rear Cover Paper Specifications Paper Feeding Problems Paper Ejection Problems Related tasks Cancelling Printing From the LCD Screen Related topics Loading - Epson ET-8550 | Users Guide - Page 289
2. Extend the rear paper support and tilt it back. 3. Press the buttons to release the rear cover and remove it from your product. 289 - Epson ET-8550 | Users Guide - Page 290
4. Carefully remove any jammed paper from inside the product. 5. Remove any jammed paper from the rear cover. 290 - Epson ET-8550 | Users Guide - Page 291
to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Paper Cassettes Paper Jam Problems Inside the Product Related tasks Cancelling Printing From the LCD Screen 291 - Epson ET-8550 | Users Guide - Page 292
support for the rear paper feeder comes off, you can reinsert it as shown. Parent topic: Solving Paper Problems Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing - Epson ET-8550 | Users Guide - Page 293
window, and cancel any stalled print jobs. • On a Mac, make sure the printer is added to the printer list and the printer is not paused. • Make sure your product is selected as the printer in your printing program. Parent topic: Solving Problems Printing from a Computer Related references Product - Epson ET-8550 | Users Guide - Page 294
the open program windows. Parent topic: Solving Problems Printing from a Computer Printing is Slow If printing becomes slow, try these solutions: • 7, close the Devices and Printers window before you print. • On a Mac, make sure you download and install the Epson printer driver. • Make sure Quiet - Epson ET-8550 | Users Guide - Page 295
Options tab, and make sure the Bidirectional printing setting is enabled. • Mac: Select System Preferences, select Printers & Scanners, and select your product. Select Options & Supplies, select Options (or Driver), and enable the Bidirectional printing setting. • Enable the bidirectional setting on - Epson ET-8550 | Users Guide - Page 296
in this manual. See the Apple website for details. Inverted Image Too Many Copies Print Blank Pages Print Incorrect Margins on Printout Border Appears on Borderless Prints Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic: Solving Problems Inverted Image - Epson ET-8550 | Users Guide - Page 297
and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • If - Epson ET-8550 | Users Guide - Page 298
and slide the edge guides against the edges of the paper. You can use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac - Epson ET-8550 | Users Guide - Page 299
you selected the Borderless checkbox or a paper size with a Borderless option in your printer software. • Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless prints. • Make sure the image size and the paper size are set correctly; if the image is small - Epson ET-8550 | Users Guide - Page 300
and layout settings in your printing program and printer software. • Make sure you selected the correct paper size on the control panel. • Make sure your paper is positioned correctly for feeding into the printer. • Slide the edge guides against the edges of the paper. • Clean the scanner glass and - Epson ET-8550 | Users Guide - Page 301
Loading Paper Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple - Epson ET-8550 | Users Guide - Page 302
the Power Cleaning utility. Note: Power Cleaning consumes a lot of ink, so run this utility only if you cannot improve print quality by cleaning the print head. Parent topic: Solving Print Quality Problems Related concepts Print Head Maintenance Power Cleaning Related references Paper or Media Type - Epson ET-8550 | Users Guide - Page 303
of the printer software. (Turning this setting on will decrease print speed.) You can also try selecting Short Grain Paper from the control panel. • If you are printing on thick paper or envelopes, make sure you select the appropriate settings. • When manually printing 2-sided, make sure the ink is - Epson ET-8550 | Users Guide - Page 304
all directions. Parent topic: Solving Print Quality Problems Related concepts Print Head Maintenance Power Cleaning Related references Paper Specifications Related tasks Cleaning the Paper Guide Aligning the Print Head Using the Product Control Panel Checking the Ink Levels on Your Product Selecting - Epson ET-8550 | Users Guide - Page 305
the print head. Parent topic: Solving Print Quality Problems Related concepts Power Cleaning Print Head Maintenance Related tasks Checking the Ink Levels on Your Product Aligning the Print Head Using the Product Control Panel Cleaning the Paper Path Cleaning the Paper Guide Refilling the Ink Tanks - Epson ET-8550 | Users Guide - Page 306
that produces acceptable quality to keep file sizes manageable. Parent topic: Solving Print Quality Problems Related concepts Print Head Maintenance Related references Paper or Media Type Settings - Printing Software Related tasks Aligning the Print Head Using the Product Control Panel Selecting - Epson ET-8550 | Users Guide - Page 307
setting is not selected in your printer software. • Select EPSON Standard as the Color Mode (Windows) or Mode (Mac) setting in the printer software. • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • The ink levels may be low and you - Epson ET-8550 | Users Guide - Page 308
and Print Options - Windows Managing Color - Mac Refilling the Ink Tanks Solving Scanning Problems Check these solutions if you have problems scanning with your product. Scanning Software Does Not Operate Correctly Cannot Start Epson Scan 2 Scanning is Slow Cannot Send Scans to a Cloud Service - Epson ET-8550 | Users Guide - Page 309
and install one version. • If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Product Software Scan Resolution Guidelines Related references Additional Scanning Settings - Advanced - Epson ET-8550 | Users Guide - Page 310
maintenance. Check the cloud service website for more information. Parent topic: Solving Scanning Problems Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem. Note: For solutions when using the Epson ScanSmart software, see - Epson ET-8550 | Users Guide - Page 311
Ripple Patterns Appear in an Image Streaks Appear in All Scanned Images Scanned Image Edges are Cropped Resetting the Epson Scan 2 Settings Parent topic: Solving Problems Image Consists of a Few Dots Only If your scanned image consists only of a few dots, try these solutions: • Make sure you placed - Epson ET-8550 | Users Guide - Page 312
Image Quality Problems Related topics Placing Originals on the Product Scanned Image Quality Problems If you encounter quality problems with your stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Make sure - Epson ET-8550 | Users Guide - Page 313
Printed colors can never exactly match the colors on your computer monitor because printers To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again: : Solving Scanned Image Quality Problems Related references Additional Scanning Settings - Epson ET-8550 | Users Guide - Page 314
PDFs, make sure the correct OCR language is selected. • Adjust the following Epson Scan 2 settings if available, and try scanning again: • On the Main Image Quality Problems Ripple Patterns Appear in an Image You may see a ripple pattern (called a moiré) in scanned images of printed documents. This - Epson ET-8550 | Users Guide - Page 315
2 settings, set the Edge Fill setting to None. Parent topic: Solving Scanned Image Quality Problems Related topics Placing Originals on the Product Resetting the Epson Scan 2 Settings If you continue to experience image quality problems after trying all possible solutions, you may need to reset the - Epson ET-8550 | Users Guide - Page 316
not solve your problem, uninstall Epson Scan 2 and reinstall it. Parent topic: Solving Scanned Image Quality Problems Solving Memory Card Problems Check these solutions if you have problems using memory cards with your product. Memory Card Does Not Fit Into a Slot Cannot View or Print Photos from - Epson ET-8550 | Users Guide - Page 317
. Parent topic: Solving Memory Card Problems Related references Memory Card Specifications External Device Specifications Supported Data Specifications Related tasks Inserting a Memory Card Connecting and Printing from a Camera Related topics Viewing and Printing Photos Cannot Transfer Photos to or - Epson ET-8550 | Users Guide - Page 318
USB Device Parent topic: Solving Problems Cannot View or Print from a USB Device If you cannot view or print photos or documents from a USB format. Parent topic: Solving USB Device Problems Related references External Device Specifications Supported Data Specifications Cannot Save Files on a USB - Epson ET-8550 | Users Guide - Page 319
Supported Data Specifications Solving CD/DVD Problems Check these sections if you have problems printing on a CD/DVD with your product. Problems Printing on CDs/DVDs Parent topic: Solving Problems Problems Printing on CDs/DVDs If you encounter CD/DVD printing problems, try these solutions: Ink - Epson ET-8550 | Users Guide - Page 320
CD/DVD Problems Related concepts Printing with Epson Photo+ Related references Where to Get Help Related tasks Cancelling Printing From the LCD Screen Uninstall Your Product Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your - Epson ET-8550 | Users Guide - Page 321
your product, then click EPSON Printer Software Uninstall. Note: If you see a User Account Control window, click Yes or Continue. In the next window, select your product and click OK. Then follow any on-screen instructions. 5. Do one of the following to uninstall Epson Event Manager, then follow - Epson ET-8550 | Users Guide - Page 322
technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting - Epson ET-8550 | Users Guide - Page 323
4 PM, Pacific Time, Saturday Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies - Epson ET-8550 | Users Guide - Page 324
for information on how to return your Epson products for proper disposal. Windows System Requirements Mac System Requirements Paper Specifications Printable Area Specifications Scanning Specifications Ink Specifications Dimension Specifications Electrical Specifications Environmental Specifications - Epson ET-8550 | Users Guide - Page 325
or later Windows Server supports only the printer driver and Epson Scan 2; any additional included software is not supported. Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.) or epson.ca/support (Canada), select your - Epson ET-8550 | Users Guide - Page 326
Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs. Single-sheets Size × 8.5 inches [140 × 216 mm]) ET-8550 supports the following sizes in addition to the ones listed above: 11 - Epson ET-8550 | Users Guide - Page 327
and thick paper Weight Note: Your product also supports compatible papers distributed by Epson. See the link at the end of this topic for a list of compatible Epson papers. Plain paper: 17 lb (64 g/m2) to 24 lb (90 g/m2) Envelopes Size Paper types Weight No. 10 (4.1 × 9.5 inches [105 × 241 - Epson ET-8550 | Users Guide - Page 328
1 Top/bottom/right/left: 0.12 inch (3 mm) minimum 2 Reduced print quality area/top: 1.62 inches (41 mm) minimum 3 Reduced print quality area/bottom: 1.46 inches (37 mm) minimum Note: When printing from the rear paper feed slot, you cannot print in the area 0.8 inch (20 mm) from the bottom edge. - Epson ET-8550 | Users Guide - Page 329
minimum 3 Reduced print quality area/right: 1.62 inches (41 mm) minimum Parent topic: Technical Specifications Scanning Specifications Scanner type Photoelectric device Maximum document size Scanning resolution Image data Light source Flatbed, color CIS ET-8500: A4/Letter ET-8550: Legal 1200 dpi - Epson ET-8550 | Users Guide - Page 330
: Height Width Depth Weight (without ink or power cord) Stored: 6.4 inches (162 mm) Printing: 13.7 inches (347 mm) Stored: 15.9 inches (403 mm) Printing: 15.9 inches (403 mm) Stored: 14.5 inches (369 mm) Printing: 24.1 inches (612 mm) 18.5 lb (8.4 kg) ET-8550: Height Stored: 6.7 inches (169 mm - Epson ET-8550 | Users Guide - Page 331
14.9 inches (379 mm) Printing: 29.8 inches (758 mm) 24.5 lb (11.1 kg) Parent topic: Technical Specifications Electrical Specifications Power supply rating Rated frequency range Rated current Power consumption 100 to 120 V 50 to 60 Hz ET-8500: 0.6 A ET-8550: 0.7 A Standalone copying: Approximately - Epson ET-8550 | Users Guide - Page 332
for computers); USB 3.0 cables not supported Hi-Speed USB (for Mass storage class for external storage) Note: Epson cannot guarantee the operation of externally Device Specifications Do not use devices with the following requirements: • Dedicated driver • Security settings • A built-in USB hub 332 - Epson ET-8550 | Users Guide - Page 333
. Epson cannot guarantee the operation of externally connected devices. CD-ROM/CD-R drive 700MB maximum capacity (CD-RW is not supported) Supported Data Specifications You can use memory devices with your product containing files that meet these specifications. File format Image size File size - Epson ET-8550 | Users Guide - Page 334
AP) mode available for IEEE 802.11b. WEP (64/128 bit) WPA2-PSK (AES); complies with WPA2 standards with support for WPA/WPA2 Personal WPA3-SAE (AES) Note: Wi-Fi Direct supports only WPA2-PSK (AES). *The availability of outdoor use over these channels varies by location, as described in the table - Epson ET-8550 | Users Guide - Page 335
Frequency range Frequency Channel U.S. Canada W52 W53 W56 W58 5150-5250 MHz 36/40/44/48 Outdoor use allowed Outdoor use prohibited 5250-5350 MHz 52/56/60/64 Outdoor use allowed Outdoor use allowed 5470-5725 MHz 5725-5850 MHz 100/104/108/112/116/ 149/153/157/161/ 120/124/128/132/136/1 165 40 - Epson ET-8550 | Users Guide - Page 336
to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from operation of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from - Epson ET-8550 | Users Guide - Page 337
Class Waiver Trademarks Copyright Notice Important Safety Instructions Before using your Epson product, read and follow these safety instructions. General Product Safety Instructions Wireless Connection Safety Instructions LCD Screen Safety Instructions Parent topic: Notices General Product Safety - Epson ET-8550 | Users Guide - Page 338
• Do not touch the flat white cable, translucent film, or ink tubes inside the product. • Do not move the print head by hand; this may damage the product. • Do not put your hand inside the product while it is printing. • Do not spill liquid on the product or use the product with - Epson ET-8550 | Users Guide - Page 339
and that the print head is in the home (far right) position. • When storing or transporting the product, do not tilt it, stand it on its side, or turn it upside down; otherwise, ink may leak. Parent topic: Important Safety Instructions Wireless Connection Safety Instructions Radio waves from - Epson ET-8550 | Users Guide - Page 340
and may display uneven brightness. These are normal and do not indicate that the screen is damaged in any way. Parent topic: Important Safety Instructions FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device - Epson ET-8550 | Users Guide - Page 341
joinder or class actions in arbitration (for more detail on procedure, see Section 1.6 below). You and Epson understand and agree that (a) the Federal Arbitration Act (9 U.S.C. §1, et seq.) governs the interpretation and enforcement of this Section 1, (b) this Agreement memorializes a transaction in - Epson ET-8550 | Users Guide - Page 342
MORE THAN ONE PARTY'S CLAIMS WITHOUT THE WRITTEN CONSENT OF ALL AFFECTED PARTIES TO AN ARBITRATION PROCEEDING. 1.6 Arbitration Procedure. If you or Epson commences arbitration, the arbitration shall be governed by the rules of JAMS that are in effect when the arbitration is filed, excluding any - Epson ET-8550 | Users Guide - Page 343
of your assent to this Agreement (including without limitation the purchase, download, installation of the Software or other applicable use of Epson Hardware, products and services) that specifies (i) your name, (ii) your mailing address, and (iii) your request to be excluded from the final, binding - Epson ET-8550 | Users Guide - Page 344
of Seiko Epson Corporation. Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries. Mac, macOS, OS X, ColorSync, AirPrint, iPad, iPhone, iPod touch, are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark - Epson ET-8550 | Users Guide - Page 345
or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than - Epson ET-8550 | Users Guide - Page 346
people assume. Contact your legal advisor for any questions regarding copyright law. Parent topic: Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards
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ET-8500/ET-8550 User's Guide