Epson ColorWorks C3500 Technical Reference Guide - Page 146

Trouble Description Recovery method Auto Fit Page is not available The Auto Fit Page function is available for TMC3400, but it is not available for TMC3500. For thermal label printers, the label size is generally considered as "printable area", however for TMC3400, it is considered as "label size" - "margins" = printable area. Therefore, TM-C3400 comes with the Auto Fit Page function so that the same paper layout can be used even when the printable area is smaller. To be more precise, when [Auto Fit Page] is enabled, the size including the margins is reduced to fit the printable area. For TM-C3500, enable [Borderless Printing] to match the "label size" and "printable area". Enable [Borderless Printing] if you want to use the same paper layout as for the thermal label printer. The print position is misaligned The paper you are using differs from the paper set in the [Media Layout]. If the paper you are using differs from the paper set in the [Media Layout], the image may not be printed at the correct position. Set Media Layout correctly. For more information, see step 9 in "Replacing Roll Paper with Fanfold Paper" on page 66, or step 10 in "Replacing Fanfold Paper with Roll Paper" on page 76. Image/ Illustra- tion - - 146