Dell XPS 8930 Service Manual

Dell XPS 8930 Manual

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  • Dell XPS 8930 | Service Manual - Page 1
    XPS 8930 Service Manual Regulatory Model: D24M Regulatory Type: D24M001 June 2020 Rev. A04
  • Dell XPS 8930 | Service Manual - Page 2
    data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2017-2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may
  • Dell XPS 8930 | Service Manual - Page 3
    Contents Chapter 1: Before working inside your computer 8 Before you begin ...8 Safety instructions...8 Recommended tools...8 Screw list...9 Chapter 2: After working inside your computer 10 Chapter 3: Technical overview...11 Inside view of your computer...11 System-board components...12
  • Dell XPS 8930 | Service Manual - Page 4
    : Replacing the solid-state drive 36 Procedure...36 Post-requisites...37 Chapter 20: Removing the power-supply unit 38 Prerequisites...38 Procedure...38 Chapter 21: Replacing the power-supply unit 42 Procedure...42 Post-requisites...42 Chapter 22: Removing the coin-cell battery 43 Prerequisites
  • Dell XPS 8930 | Service Manual - Page 5
    29: Replacing the memory modules 52 Procedure...52 Post-requisites...53 Chapter 30: Removing the power-button module 54 Prerequisites...54 Procedure...54 Chapter 31: Replacing the power-button module 56 Procedure...56 Post-requisites...56 Chapter 32: Removing the top I/O-panel 57 Prerequisites
  • Dell XPS 8930 | Service Manual - Page 6
    Chapter 36: Removing the VR heat sink 64 Prerequisites...64 Procedure...64 Chapter 37: Replacing the VR heat sink 65 Procedure...65 Post-requisites...65 Chapter 38: Removing the processor fan and heat-sink assembly 66 Prerequisites...66 Procedure...66 Chapter 39: Replacing the processor fan and
  • Dell XPS 8930 | Service Manual - Page 7
    forgotten passwords...93 Chapter 52: Troubleshooting...96 Enhanced Pre-Boot System Assessment (ePSA) diagnostics 96 Running the ePSA Diagnostics...96 Diagnostics...96 Flashing BIOS (USB key)...97 Flashing the BIOS...97 Backup media and recovery options...97 Power-supply unit Built-in Self Test
  • Dell XPS 8930 | Service Manual - Page 8
    dell.com/regulatory_compliance. NOTE: Disconnect all power troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that the ports and connectors
  • Dell XPS 8930 | Service Manual - Page 9
    Screw image Hard drive Hard-drive bracket #6-32x1/4'' 4 Hard-drive cage Chassis Power-supply bracket Chassis #6-32x1/4'' #6-32x1/4'' 6 (two per hard-drive cage installed) 2 Power-supply unit Chassis #6-32x1/4'' 4 Blower Heat-sink assembly #6-32x1/4'' 3 Chassis fan Chassis #6-32x1
  • Dell XPS 8930 | Service Manual - Page 10
    2 After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1. Replace all screws and ensure that no stray screws remain inside your computer. 2. Connect any external devices, peripherals, or cables you removed before working on
  • Dell XPS 8930 | Service Manual - Page 11
    the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Inside view of your computer 1. chassis fan 3. optical drive 5. front bezel 7. system board 2. memory modules 4. power-supply unit
  • Dell XPS 8930 | Service Manual - Page 12
    ) 12. password-reset jumper (PASSWORD JUMPER) 14. PCI-Express x1 card slots (SLOT 2 and SLOT 3) 16. front audio connector (F_audio) 18. CPU power cable (ATX_CPU) 20. processor socket 22. processor-fan connector (CPU_FAN) 24. memory-module slot (DIMM3) 26. memory-module slot (DIMM4) 12 Technical
  • Dell XPS 8930 | Service Manual - Page 13
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Place the computer in an upright position.
  • Dell XPS 8930 | Service Manual - Page 14
    inside your computer, follow the instructions in After working inside your computer. the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Align the right-side cover NOTE: For computers shipped with 850 W power-supply unit, ensure that the two rubbers are adhered at the
  • Dell XPS 8930 | Service Manual - Page 15
    inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the right-side cover. 2.
  • Dell XPS 8930 | Service Manual - Page 16
    Figure 4. Removing the front bezel a. slots b. front bezel c. front chassis 16 Removing the front bezel
  • Dell XPS 8930 | Service Manual - Page 17
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Align the tabs on the front bezel with
  • Dell XPS 8930 | Service Manual - Page 18
    follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the right-side cover. 2. Follow the procedure from step 1 to step 2 in "Removing the power-supply unit
  • Dell XPS 8930 | Service Manual - Page 19
    5. release tab 4. Push and slide the optical drive through the front of the computer. Figure 6. Removing the optical drive a. optical-drive bezel b. optical drive c. front bezel 5. Remove the screw that secures the optical-drive bracket to the optical drive. Removing the optical drive 19
  • Dell XPS 8930 | Service Manual - Page 20
    Figure 7. Removing the optical drive a. M2x2.5 screw b. optical-drive bracket c. optical drive 6. Eject the optical drive by inserting a pointed screwdriver in the optical-drive eject hole. Figure 8. Removing the optical-drive bezel a. optical drive b. optical-drive eject hole c. optical-drive
  • Dell XPS 8930 | Service Manual - Page 21
    Figure 9. Removing the optical-drive bezel 1. optical-drive bezel 3. tab 2. slot 4. plastic scribe Removing the optical drive 21
  • Dell XPS 8930 | Service Manual - Page 22
    computer, follow the instructions in After working inside your Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Align power-supply unit". 2. Replace the right-side cover. Post-requisites 1. Follow the procedure from step 9 to step 10 in "Replacing the power-supply
  • Dell XPS 8930 | Service Manual - Page 23
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the right-side cover. 2. Remove
  • Dell XPS 8930 | Service Manual - Page 24
    inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the tabs on the top cover with
  • Dell XPS 8930 | Service Manual - Page 25
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the right-side cover. 2. Remove
  • Dell XPS 8930 | Service Manual - Page 26
    Figure 12. Removing the bottom cover a. bottom cover b. chassis 26 Removing the bottom cover
  • Dell XPS 8930 | Service Manual - Page 27
    inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the tabs on the bottom cover with
  • Dell XPS 8930 | Service Manual - Page 28
    inside your computer, follow the instructions in After working inside your computer. the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are right-side cover. Procedure 1. Disconnect the data and power cables from the hard-drive. 2. Press the release
  • Dell XPS 8930 | Service Manual - Page 29
    5. hard-drive carrier 3. Pry the hard-drive carrier to release the tabs on the carrier from the slots on the hard drive. 4. Lift the hard drive off the hard-drive carrier. NOTE: Note the orientation of the hard drive to replace it correctly. Figure 14. Removing the hard drive from the bracket a.
  • Dell XPS 8930 | Service Manual - Page 30
    working inside your computer, follow the instructions in After working inside your computer. For more see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile the data and power cables to the hard-drive. Post-requisites Replace the right-side cover
  • Dell XPS 8930 | Service Manual - Page 31
    inside your computer, follow the instructions in After working inside your computer. the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are the right-side cover. Procedure 1. Disconnect the data and power cables from the hard drive. 2. Remove the screws that
  • Dell XPS 8930 | Service Manual - Page 32
    a. hard drive b. hard-drive cage 4. Remove the screws that secure the hard drive to the hard-drive cage. 5. Lift the hard drive out of the hard drive cage. NOTE: Note the orientation of the hard drive so that you can replace it correctly. a. #6-32 X 1/4'' screws (4) b. hard drive c. hard-drive cage
  • Dell XPS 8930 | Service Manual - Page 33
    After working inside your computer, follow the instructions in After working inside your computer. For more safety , see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. power cables to the hard drive. Replacing the secondary hard-drive 33
  • Dell XPS 8930 | Service Manual - Page 34
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care
  • Dell XPS 8930 | Service Manual - Page 35
    3. system board 4. M2x2.5 screw Removing the solid-state drive 35
  • Dell XPS 8930 | Service Manual - Page 36
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care
  • Dell XPS 8930 | Service Manual - Page 37
    Post-requisites 1. Replace the full-length graphics card (if installed). 2. Replace the right-side cover. Replacing the solid-state drive 37
  • Dell XPS 8930 | Service Manual - Page 38
    computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. WARNING: Lift the power-supply unit carefully as it is designed with a tight
  • Dell XPS 8930 | Service Manual - Page 39
    system board and the optical-drive power cable from the optical drive. For more information, see "System-board components". 4. Disconnect the graphics-card power cables if applicable. 5. Remove the system-board power cable from the routing guide on the chassis. Removing the power-supply unit 39
  • Dell XPS 8930 | Service Manual - Page 40
    cables 1. optical drive power cable 3. CPU power cable 5. system board power cable 2. routing guide 4. system board 6. Rotate the power-supply unit cage towards the chassis. 7. Disconnect the hard-disk power cable. NOTE: There could be up to three hard-disk power cables depending on the
  • Dell XPS 8930 | Service Manual - Page 41
    Figure 19. Removing the power supply unit 1. #6-32x1/4'' screws (4) 3. power-supply bracket 5. hard-drive cable 2. power-supply unit 4. #6-32x1/4'' screws (2) Removing the power-supply unit 41
  • Dell XPS 8930 | Service Manual - Page 42
    computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. WARNING: Lift the power-supply unit carefully as it is designed with a tight
  • Dell XPS 8930 | Service Manual - Page 43
    inside your computer, follow the instructions in After working inside your computer. For the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin from step 1 to step 2 in "Removing the power-supply unit". Procedure 1. Using a plastic scribe, press the
  • Dell XPS 8930 | Service Manual - Page 44
    follow the instructions in After working inside dell.com/regulatory_compliance. Procedure Insert the coin-cell battery into the battery socket with the positive side facing up, and snap the battery into place. Post-requisites 1. Follow the procedure from step 9 to step 10 in "Replacing the power-supply
  • Dell XPS 8930 | Service Manual - Page 45
    , follow the instructions in After working inside dell.com/regulatory_compliance. Prerequisites NOTE: Your computer will be shipped with either graphics card or full-length graphics card. 1. Remove the right-side cover. 2. Follow the procedure from step 1 to step 2 in "Removing the power-supply
  • Dell XPS 8930 | Service Manual - Page 46
    working inside your computer, follow the instructions in After working inside your computer. For more see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Locate the PCI-Express power-supply unit". 2. Replace the right-side cover. 46 Replacing the graphics card
  • Dell XPS 8930 | Service Manual - Page 47
    , follow the instructions in After working inside dell.com/regulatory_compliance. Prerequisites NOTE: Your computer will be shipped with either graphics card or full-length graphics card. 1. Remove the right-side cover. 2. Follow the procedure from step 1 to step 2 in "Removing the power-supply
  • Dell XPS 8930 | Service Manual - Page 48
    Figure 23. Removing the power cable 1. power cables 3. full-length graphics card 2. releasing clips (2) 4. securing tab 48 Removing the full-length graphics cards
  • Dell XPS 8930 | Service Manual - Page 49
    working inside your computer, follow the instructions in After working inside your computer. For more , see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Align the full-length power-supply unit". 2. Replace the right-side cover. Replacing the full-length
  • Dell XPS 8930 | Service Manual - Page 50
    follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the right-side cover. 2. Follow the procedure from step 1 to step 2 in "Removing the power-supply unit
  • Dell XPS 8930 | Service Manual - Page 51
    Figure 24. Removing the memory module 1. memory-module slot 3. securing clips (2) 2. memory module 4. system board Removing the memory modules 51
  • Dell XPS 8930 | Service Manual - Page 52
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Align the notch on the memory module with
  • Dell XPS 8930 | Service Manual - Page 53
    8 GB 8 GB 64 GB 16 GB 16 GB 16 GB 16 GB Post-requisites 1. Follow the procedure from step 9 to step 10 in "Replacing the power-supply unit". 2. Replace the right-side cover. Replacing the memory modules 53
  • Dell XPS 8930 | Service Manual - Page 54
    Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the right-side cover. 2. Remove the optical drive. 3. Remove the front bezel. 4. Remove the top cover. 5. Follow the procedure from step 1 to step 2 in "Removing the power-supply unit". Procedure NOTE: Note the
  • Dell XPS 8930 | Service Manual - Page 55
    Figure 26. Disconnect the power-button module cable 1. chassis 3. #6-32x1/4'' screw 5. system board 2. routing guide 4. power-button module 6. power-button module cable Removing the power-button module 55
  • Dell XPS 8930 | Service Manual - Page 56
    module cable through the routing guides on the chassis. 5. Connect the power-button module cable to the system board. For more information, see "System-board components". Post-requisites 1. Follow the procedure from step 9 to step 10 in "Replacing the power-supply unit". 2. Replace the top cover
  • Dell XPS 8930 | Service Manual - Page 57
    your computer, follow the instructions in After working inside your computer. power-supply unit". Procedure 1. Disconnect the top I/O-panel cables from the system board. For more information, see "System-board components". 2. Note the I/O-panel cables routing and remove them from the routing guides
  • Dell XPS 8930 | Service Manual - Page 58
    3. chassis 4. top I/O panel bracket 4. Remove the screws that secure the top I/O-panel to the chassis. 5. Lift the top I/O-panel bracket from the chassis. Figure 28. Removing the USB panel a. #6-32x1/4'' (4) b. top I/O-panel bracket c. chassis 58 Removing the top I/O-panel
  • Dell XPS 8930 | Service Manual - Page 59
    instructions in After guides on the chassis. 4. Connect the top I/O-panel cables to the system board. For more information, see "System-board components". Post-requisites 1. Replace the top cover. 2. Replace the front bezel. 3. Follow the procedure from step 9 to step 10 in "Replacing the power-supply
  • Dell XPS 8930 | Service Manual - Page 60
    inside your computer, follow the instructions in After working inside your computer. For the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: The heat sink from step 1 to step 2 in "Removing the power-supply unit". Procedure 1. Remove the screws that secure the blower
  • Dell XPS 8930 | Service Manual - Page 61
    b. blower 3. In a non-adjacent sequence as indicated in the figure below, loosen the captive screws that secure the heat-sink assembly to the system board. 4. Lift the heat-sink assembly off the system board. Figure 30. Removing the captive screws a. heat-sink assembly b. captive screws (4) c.
  • Dell XPS 8930 | Service Manual - Page 62
    Figure 31. Removing the blower cable a. system board b. blower cable c. blower 62 Removing blower and heat-sink assembly
  • Dell XPS 8930 | Service Manual - Page 63
    working inside your computer, follow the instructions in After working inside your computer. For more see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure CAUTION: If either Replacing the power-supply unit". 2. Replace the right-side cover. Replacing blower and
  • Dell XPS 8930 | Service Manual - Page 64
    inside your computer, follow the instructions in After working inside your computer. For the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: The heat sink procedure from step 1 to step 2 in "Removing the power-supply unit". 3. Remove the blower and heat-sink assembly.
  • Dell XPS 8930 | Service Manual - Page 65
    working inside your computer, follow the instructions in After working inside your computer. For more , see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Align and place the the power-supply unit". 3. Replace the right-side cover. Replacing the VR heat
  • Dell XPS 8930 | Service Manual - Page 66
    inside your computer, follow the instructions in After working inside your computer. For the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: The heat sink from step 1 to step 2 in "Removing the power-supply unit". Procedure 1. Disconnect the processor-fan cable from
  • Dell XPS 8930 | Service Manual - Page 67
    Figure 33. Removing the processor fan and heat sink 1. processor-fan cable 3. processor fan and heat-sink assembly 2. captive screws (4) 4. system board Removing the processor fan and heat-sink assembly 67
  • Dell XPS 8930 | Service Manual - Page 68
    working inside your computer, follow the instructions in After working inside your computer. For more see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure CAUTION: If either 10 in "Replacing the power-supply unit". 2. Replace the right-side cover. 68 Replacing
  • Dell XPS 8930 | Service Manual - Page 69
    follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the right-side cover. 2. Follow the procedure from step 1 to step 2 in "Removing the power-supply unit
  • Dell XPS 8930 | Service Manual - Page 70
    7. chassis fan 6. Push the rubber grommets through the holes at each corner of the fan to release the chassis-fan from the bracket. 7. Lift the chassis-fan off the chassis-fan bracket. Figure 35. Removing the chassis fan a. chassis-fan b. chassis-fan bracket 70 Removing the chassis fan
  • Dell XPS 8930 | Service Manual - Page 71
    computer, follow the instructions in After working inside your Compliance home page at www.dell.com/regulatory_compliance. Procedure 1. Align Route the chassis-fan cable through the routing guide on the bracket. 5. Align the tabs on power-supply unit". 4. Replace the right-side cover. Replacing
  • Dell XPS 8930 | Service Manual - Page 72
    follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the right-side cover. 2. Follow the procedure from step 1 to step 2 in "Removing the power-supply unit
  • Dell XPS 8930 | Service Manual - Page 73
    Figure 36. Removing processor 1. processor release-lever 3. processor cover 5. processor 2. securing tab 4. processor socket Removing the processor 73
  • Dell XPS 8930 | Service Manual - Page 74
    inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: If either the processor or the heat sink
  • Dell XPS 8930 | Service Manual - Page 75
    and heat-sink assembly. (if installed) 2. Replace the processor fan and heat-sink assembly. 3. Follow the procedure from step 9 to step 10 in "Replacing the power-supply unit". 4. Replace the right-side cover. Replacing the processor 75
  • Dell XPS 8930 | Service Manual - Page 76
    follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the right-side cover. 2. Follow the procedure from step 1 to step 2 in "Removing the power-supply unit
  • Dell XPS 8930 | Service Manual - Page 77
    inside your computer, follow the instructions in After working inside your computer. For see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure CAUTION: To avoid damaging -cable color scheme for the wireless card supported by your computer. Table 3. Antenna-cable
  • Dell XPS 8930 | Service Manual - Page 78
    Post-requisites 1. Follow the procedure from step 9 to step 10 in "Replacing the power-supply unit". 2. Replace the right-side cover. 78 Replacing the wireless card
  • Dell XPS 8930 | Service Manual - Page 79
    instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the right-side cover. 2. Follow the procedure from step 1 to step 2 in "Removing the power-supply guides on
  • Dell XPS 8930 | Service Manual - Page 80
    Figure 41. Removing the antenna 1. plastic scribe 3. routing guide 5. antenna cables 2. antenna (2) 4. chassis 80 Removing the antennas
  • Dell XPS 8930 | Service Manual - Page 81
    routing guides on the chassis. 4. Secure the antenna cables to the chassis using the securing clip. Post-requisites 1. Follow the procedure from step 3 to step 5 in "Replacing the wireless card". 2. Replace the top cover. 3. Follow the procedure from step 9 to step 10 in "Replacing the power-supply
  • Dell XPS 8930 | Service Manual - Page 82
    instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer's Service 2 in "Removing the power-supply unit". 3. Remove the cables from the routing guides. 3. Remove the screws
  • Dell XPS 8930 | Service Manual - Page 83
    Figure 42. Removing the system board a. system board b. #6-32x1/4'' screws (8) c. chassis Removing the system board 83
  • Dell XPS 8930 | Service Manual - Page 84
    instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer's Service 10 in "Replacing the power-supply unit". 8. Replace the right-side cover. 84 Replacing the system board
  • Dell XPS 8930 | Service Manual - Page 85
    instructions on the screen. Downloading the USB 3.0 driver 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Click or tap Product support enter the Service Tag of your computer, and then click or tap Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually
  • Dell XPS 8930 | Service Manual - Page 86
    follow the instructions on the screen. Downloading the network driver 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Click Product support enter the Service Tag of your computer and click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse
  • Dell XPS 8930 | Service Manual - Page 87
    the System Setup-defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self-Test (POST), when the Dell logo appears, you can: • Access System Setup by pressing F2 key • Bring up the one-time boot menu by pressing F12 key
  • Dell XPS 8930 | Service Manual - Page 88
    System setup options-Main menu Main System Time System Date BIOS Version Product Name Service Tag Asset Tag CPU Type CPU Speed CPU ID CPU Cache L1 Cache L2 enabled, the processor clock speed and core voltage are adjusted dynamically based on the processor load. Allows you to enable or disable the
  • Dell XPS 8930 | Service Manual - Page 89
    Ports Rear USB Ports Power Options Numlock Key Wake Up by Integrated LAN AC Recovery Deep Sleep Control USB Wake Support (S3) USB PowerShare (S4/S5) USB PowerShare Wake Support (S4/S5) Auto Power On Auto Power On Mode Auto Power On Date Auto Power Console and for the Dell OS Recovery tool. Enable
  • Dell XPS 8930 | Service Manual - Page 90
    you to set the turbo mode power limit. Short Duration PWR Limit Options Allows you to set the turbo mode power limit. Table 6. System setup Permitted Enable or disable the BIOS module interface of the optional Computrace Service from Absolute Software. Enable or disable the firmware TPM. Default:
  • Dell XPS 8930 | Service Manual - Page 91
    status is in Not Set. To enter the system setup, press F2 immediately after a power-on or re-boot. 1. In the System BIOS or System Setup screen, select Status is Locked. To enter the System Setup, press F2 immediately after a power-on or reboot. 1. In the System BIOS or System Setup screen, select
  • Dell XPS 8930 | Service Manual - Page 92
    follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the right side-cover. 2. Follow the procedure from step 1 to step 3 in "Removing the power-supply unit
  • Dell XPS 8930 | Service Manual - Page 93
    follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1. Remove the right side-cover. 2. Follow the procedure from step 1 to step 3 in "Removing the power-supply unit
  • Dell XPS 8930 | Service Manual - Page 94
    reset jumper, see "System-board components". 2. Remove the jumper plug from the password jumper-pins. Figure 44. Removing the jumper plug a. jumper plug 3. Power on without the jumper plug to clear the password. 4. Wait until the desktop is loaded and then shut down the system and replace the
  • Dell XPS 8930 | Service Manual - Page 95
    Figure 45. Clearing the password a. jumper plug Post-requisites 1. Replace the right side-cover. 2. Follow the procedure from step 9 to step 10 in "Replacing the power-supply unit". System setup 95
  • Dell XPS 8930 | Service Manual - Page 96
    contact Dell. Diagnostics The computer POST (Power On Power button. The following table shows different light patterns and what they indicate. Table 10. Diagnostics Number of LED flashes 1 Problem description System board: BIOS and ROM failure 2 No memory or RAM detected 96 Troubleshooting
  • Dell XPS 8930 | Service Manual - Page 97
    on your computer. 2. Go to www.dell.com/support. 3. Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4. Click Drivers & downloads > Find it myself
  • Dell XPS 8930 | Service Manual - Page 98
    on your computer. See the removing and replacing instructions in the service manual for procedure to access the power-supply unit and its cables. 2. Disconnect the power-supply unit cables from the system board. 3. Connect the power cord to the power-supply unit. • If the LED is on for 3 seconds
  • Dell XPS 8930 | Service Manual - Page 99
    7. Turn on your computer. Troubleshooting 99
  • Dell XPS 8930 | Service Manual - Page 100
    products and services Resource location www.dell.com My Dell Tips Contact Support Online help for operating system Troubleshooting information, user manuals, setup instructions, product specifications, technical help blogs, drivers, software updates, and so on. Dell knowledge base articles for
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XPS 8930
Service Manual
Regulatory Model: D24M
Regulatory Type: D24M001
June 2020
Rev. A04