Dell U4919DW UltraSharp Monitor Users Guide - Page 81

Product Specific Problems, Specific, Symptoms, What You, Experience, Possible Solutions, Aspect Ratio

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Product Specific Problems Specific What You Symptoms Experience Possible Solutions Screen image is too small Image is • Check the Aspect Ratio setting in the centered on Display menu OSD. screen, but • Reset the monitor to factory settings. does not fill entire viewing area Cannot adjust the monitor with the buttons on the front panel OSD does not appear on the screen • Turn Off the monitor, unplug the power cord, plug it back, and then turn On the monitor. • Check whether the OSD menu is locked. If yes, press and hold the Menu/function button next to the Power button for 4 seconds to unlock (for more information, see Lock). No Input Signal when user controls are pressed No picture, the LED light is white • Check the signal source. Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard. • Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary. • Reset the computer or video player. The picture does not fill the entire screen The picture cannot fill the height or width of the screen • Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen. • Run the built-in diagnostics. Troubleshooting │ 81

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Troubleshooting± ±
│
± ± 81
Product Specific Problems
Specific
Symptoms
What You
Experience
Possible Solutions
Screen image
is too small
Image is
centered on
screen, but
does not fill
entire viewing
area
•
Check the
Aspect Ratio
setting in the
Display
menu OSD.
•
Reset the monitor to factory settings.
Cannot adjust
the monitor
with the
buttons on the
front panel
OSD does not
appear on the
screen
•
Turn Off the monitor, unplug the power cord,
plug it back, and then turn On the monitor.
•
Check whether the OSD menu is locked. If
yes, press and hold the Menu/function button
next to the Power button for 4 seconds to
unlock (for more information, see
Lock
).
No Input Signal
when user
controls are
pressed
No picture,
the LED light
is white
•
Check the signal source. Ensure the computer
is not in the power saving mode by moving
the mouse or pressing any key on the
keyboard.
•
Check whether the signal cable is plugged in
properly. Re-plug the signal cable if
necessary.
•
Reset the computer or video player.
The picture
does not fill
the entire
screen
The picture
cannot fill the
height or
width of the
screen
•
Due to different video formats (aspect ratio)
of DVDs, the monitor may display in full
screen.
•
Run the built-in diagnostics.