Dell U3224KB UltraSharp 32 6K Monitor - Users Guide - Page 112

Connect DUT with, Wake. Platform will

Get Dell U3224KB PDF manuals and user guides View all Dell U3224KB manuals
Add to My Manuals
Save this manual to your list of manuals

Page 112 highlights

Common Symptoms What you experience Possible solutions The monitor Connect mDP cable • Go to OSD menu under input source cannot detect with source and selection, press and hold mDP joystick signal on monitor, the monitor middle key for 8 seconds to switch DP1.4. mDP after can't detect signal video cable unplug/plug, sleep/wake, hibernate/wake Platform hangs on mDP when wake up the platform from sleep Connect DUT with mDP cable to the platform. Do a Platform Sleep/ Wake. Platform will hang • If your platform is DP1.4 graphic card and suggest to go to OSD menu under input source selection, press and hold mDP joystick middle key for 8 seconds to switch DP1.4. Auto source can't automatically switch to mDP input source when you connect the mDP cable to platform When you connect the HDMI cable and mDP cable to monitor, connect HDMI cable to platform and display normally, then connect mDP cable to platform. The signal can't automatically to mDP signal • Unplug and plug the mDP cable from monitor side. • Go to OSD menu and enter input source select mDP manually. 112 | Troubleshooting

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
112
|
Troubleshooting
Common
Symptoms
What you
experience
Possible solutions
The monitor
cannot detect
signal on
mDP after
video cable
unplug/plug,
sleep/wake,
hibernate/wake
Connect mDP cable
with source and
monitor, the monitor
can’t detect signal
• Go to OSD menu under input source
selection, press and hold mDP joystick
middle key for 8 seconds to switch DP1.4.
Platform hangs
on mDP when
wake up the
platform from
sleep
Connect DUT with
mDP cable to the
platform. Do a
Platform Sleep/
Wake. Platform will
hang
• If your platform is DP1.4 graphic card and
suggest to go to OSD menu under input
source selection, press and hold mDP
joystick middle key for 8 seconds to switch
DP1.4.
Auto source
can’t
automatically
switch to mDP
input source
when you
connect the
mDP cable to
platform
When you connect
the HDMI cable
and mDP cable to
monitor, connect
HDMI cable to
platform and
display normally,
then connect mDP
cable to platform.
The signal can’t
automatically to
mDP signal
• Unplug and plug the mDP cable from
monitor side.
• Go to OSD menu and enter input source
select mDP manually.