Dell U3224KB UltraSharp 32 6K Monitor - Simplified Service Manual - Page 18

Trouble Shooting Instructions

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6. Trouble Shooting Instructions abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. UltraSharp 32 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Audio & Webcam Menu Personalize Others Display Info DDC/CI LCD Conditioning Firmware Service Tag Self-Diagnostic Reset Others Factory Reset Select √ On O 12T106 ABCDEFG Select √ ENERGY STAR ® Exit To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2. Press and hold Up or Down or Left or Right direction for four seconds until a menu appears on the screen. 3. Using the joystick control, highlight the Diagnostics option and press the joystick button to start the diagnostics. A gray screen is displayed. 4. Observe if the screen has any defects or abnormalities. 5. Toggle the joystick once again until a red screen is displayed. 6. Observe if the screen has any defects or abnormalities. 7. Repeat steps 5 and 6 until the screen displays green, blue, black, and white colors. Note any abnormalities or defects. The test is complete when a text screen is displayed. To exit, toggle the joystick control again. If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.

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6. Trouble Shooting Instructions
abnormality you are experiencing is an inherent problem with your monitor, or with your
computer and video card.
Exit
UltraSharp 32 Monitor
Display Info
Reset Others
Factory Reset
Firmware
12T106
Service Tag
ABCDEFG
DDC/CI
On
LCD Conditioning
O
ENERGY STAR
®
Select
√
Self-Diagnostic
Select √
Input Source
Color
Brightness/Contrast
Display
PIP/PBP
Personalize
Others
Menu
USB
Audio & Webcam
To run the built-in diagnostics:
1.
Ensure that the screen is clean (no dust particles on the surface of the screen).
2.
Press and hold Up or Down or Left or Right direction for four seconds until a
menu appears on the screen.
3.
Using the joystick control, highlight the Diagnostics
option and press the
joystick button to start the diagnostics. A gray screen is displayed.
4.
Observe if the screen has any defects or abnormalities.
5.
Toggle the joystick once again until a red screen is displayed.
6.
Observe if the screen has any defects or abnormalities.
7.
Repeat steps 5 and 6 until the screen displays green, blue, black, and white
colors. Note any abnormalities or defects.
The test is complete when a text screen is displayed. To exit, toggle the joystick control
again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool,
the monitor is functioning properly. Check the video card and computer.