Dell S2719DGF Monitor Display Manager Users Guide - Page 14

Troubleshooting - drivers

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Troubleshooting If DDM cannot work with your monitor, DDM will show below icon in your notification tray. Click on the icon, DDM shows a more detailed error message. Please note that DDM only works with Dell branded monitors. If you are using monitors from other manufacturers, DDM doesn't support them. If DDM is unable to detect and/or communicate with a supported Dell monitor, please take below actions to troubleshoot: 1. Make sure the video cable is properly connected to your monitor andyour PC, especially the connectors should be firmly inserted intoposition. 2. Check the monitor OSD to ensure DDC/CI is enabled. 3. Make sure you have the correct and latest display driver from the graphicsvendor (Intel, AMD, NVidia, etc.). Display driver is often the cause of DDMfailure. 14 | Troubleshooting

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Troubleshooting
Troubleshooting
If DDM cannot work with your monitor, DDM will show below icon in your
notification tray.
Click on the icon,
DDM
shows a more detailed error message.
Please note that DDM only works with Dell branded monitors. If you are using
monitors from other manufacturers, DDM doesn’t support them.
If DDM is unable to detect and/or communicate with a supported Dell monitor,
please take below actions to troubleshoot:
1.
Make sure the video cable is properly connected to your monitor andyour PC, especially
the connectors should be firmly inserted intoposition.
2.
Check the monitor OSD to ensure DDC/CI is enabled.
3.
Make sure you have the correct and latest display driver from the graphicsvendor (Intel,
AMD, NVidia, etc.). Display driver is often the cause of DDMfailure.