Dell Latitude 3490 Owners Manual

Dell Latitude 3490 Manual

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  • Dell Latitude 3490 | Owners Manual - Page 1
    Latitude 3490 Owner's Manual Regulatory Model: P89G Regulatory Type: P89G001
  • Dell Latitude 3490 | Owners Manual - Page 2
    of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be
  • Dell Latitude 3490 | Owners Manual - Page 3
    ...8 Electrostatic discharge-ESD protection...8 ESD field service kit ...9 Transporting sensitive components...10 Before working cover...14 Installing base cover...17 Battery...18 Lithium-ion battery precautions...18 Removing battery...18 Installing the battery...19 WLAN Card...19 Removing the
  • Dell Latitude 3490 | Owners Manual - Page 4
    reader - optional...33 Removing the fingerprint reader...33 Installing the fingerprint reader...35 Coin cell battery...35 Removing the coincell battery...35 Installing the coincell battery...36 Speakers...36 Removing the speakers...36 Installing the speakers...38 Touchpad panel...38 Removing the
  • Dell Latitude 3490 | Owners Manual - Page 5
    ...62 Wired communications...63 Wireless communications ...63 Ports and Connectors...68 Display specifications...69 Keyboards Hot Key Definitions...69 Function short cut keys...70 Touchpad...70 Battery specifications...71 Adapter options...72 System dimensions ...72 Security options ...72 Operating
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    95 Operating system configurations...95 Downloading drivers...95 Chipset driver...95 Serial IO driver...96 Graphics controller driver...96 USB drivers...96 Network drivers...97 Realtek Audio...97 Serial ATA drivers...97 Security drivers...98 7 Troubleshooting...99 Enhanced Pre-Boot System Assessment
  • Dell Latitude 3490 | Owners Manual - Page 7
    8 Contacting Dell...101 Contents 7
  • Dell Latitude 3490 | Owners Manual - Page 8
    any disassembly instructions. Observe the of getting electrocuted. Standby power Dell products with standby power must be is done through the use of a field service electrostatic discharge (ESD) kit. When connecting a not be obvious, such as intermittent problems or a shortened product life span.
  • Dell Latitude 3490 | Owners Manual - Page 9
    errors, etc. The more difficult type of damage to recognize and troubleshoot is the intermittent (also called latent or "walking wounded") failure. , the ESD mat, and the hardware is known as bonding. Use only Field Service kits with a wrist strap, mat, and bonding wire. Never use wireless wrist
  • Dell Latitude 3490 | Owners Manual - Page 10
    replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. ESD protection summary It is recommended that all field service Tighten stomach muscles. Abdominal muscles support your spine when you lift a docking device (docked), undock
  • Dell Latitude 3490 | Owners Manual - Page 11
    : To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. 1 Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard. 2 Connect any telephone
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    is for screws 0-1 and the #1 screw driver is for screws 2-4 Screw size list Table 1. Screw size list Component M2x2 M2x3 Hinge Bracket L + R to LCD cover LCD panel 4 TP Dome support bracket to 2 palmrest Touchpad panel 4 Heatsink 3 Type-C bracket to System board 1 HDD bracket to
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    Component M2x2 M2x3 M2x4 M2.5x2.5 M2.5x5 M2x5.5 M3x3 Hinge bracket L + R to palmrest HDD bracket to palmrest FAN to palmrest Battery to palmrest 5 WLAN module to System board 1 WWAN module to WWAN board 1 SSD to palmrest FP bracket to palmrest 1 5 4 2 SIM tray - optional SIM tray is
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    Installing the SIM tray - WWAN models 1 Align and push the SIM tray back into the SIM tray slot. 2 Close the SIM card slot cover. 3 Follow the procedure in After working inside your computer SD card Removing the SD card 1 Follow the procedure Before working inside your computer 2 Pull the SD card to
  • Dell Latitude 3490 | Owners Manual - Page 15
    b Pry the base cover from the upper right edge [1] and continue to pry the outer edges of the base cover in clockwise direction [2]. NOTE: You must use a plastic scribe to pry the base cover from the edge [1]. Disassembly and reassembly 15
  • Dell Latitude 3490 | Owners Manual - Page 16
    5 Lift the right side and then the left side of the base cover. NOTE: The VGA port and the plastic from the base cover, must lift right side (as shown in illustration) up at an angle then release the left side in order to not get caught on the VGA port and damage either the base cover or VGA port.
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    Installing base cover 1 Align the base cover with the screw holders on the computer. 2 Press the edges of the cover until it clicks into place. 3 Tighten the 10 M2.5xL8.5 screws to secure the base cover to the computer. NOTE: Make sure while installing the base cover not to get caught on the VGA
  • Dell Latitude 3490 | Owners Manual - Page 18
    an instance, the entire system should be replaced. Contact https://www.dell.com/support for assistance and further instructions. • Always purchase genuine batteries from https://www.dell.com or authorized Dell partners and re-sellers. Removing battery 1 Follow the procedure in Before working inside
  • Dell Latitude 3490 | Owners Manual - Page 19
    M2x3 screws that secure the battery to the computer [1]. NOTE: The 3-cell battery has only 3 screws. c Lift the battery away from the computer [2]. Installing the battery 1 Insert the battery into the slot on the computer. 2 Replace the 5 M2x3 screws to secure the battery to the computer. NOTE: The
  • Dell Latitude 3490 | Owners Manual - Page 20
    the connectors on the WLAN card. NOTE: Connect the MAIN antenna (white) to the MAIN pin and AUX antenna (black) to the AUX pin, respectively. 3 Replace the WLAN bracket on the WLAN card. 4 Tighten the M2x3 screw to secure the WLAN card and card holder to the system board. 5 Install the
  • Dell Latitude 3490 | Owners Manual - Page 21
    board cable, and then secured with the adhesive tape on the palm-rest. 3 Replace the metal bracket on the WWAN. 4 Tighten the M2x3 screw to secure the WWAN Before working inside your computer. 2 Remove the: a base cover b battery 3 To remove the VGA board: a Disconnect the VGA daughter board cable
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    Installing VGA board 1 Place the VGA board in its slot on the system. 2 Replace the two M2x3 screws to secure the VGA board to the system. 3 Connect the daughter board cable to the VGA daughter board. 4 Install the: a battery b base cover 5 Follow the procedure in After working inside your computer
  • Dell Latitude 3490 | Owners Manual - Page 23
    a 30 degree angle until the contacts are fully seated into the slot. Then, press the module until the clips secure the memory module. 2 Install the: a battery b base cover 3 Follow the procedure in After working inside your computer. Disassembly and reassembly 23
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    power button board 1 Follow the procedure in Before working inside your computer. 2 Remove the: a Removing the SIM tray - WWAN models b base cover c battery d Hard disk e System fan f VGA board 3 To remove the power button board: a Disconnect the power button board cable from its connector on the
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    4 Install the: a VGA board b system fan c hard disk d battery e base cover f SIM tray (WWAM models) 5 Follow the procedure in After working inside your computer. Heat sink Removing the heatsink 1 Follow the procedure in Before
  • Dell Latitude 3490 | Owners Manual - Page 26
    on the computer. 2 Tighten the M2.5x2.5 screws and replace the three M2x3 screws to secure the heatsink to the computer. NOTE: Tighten the heat sink screws in sequential order as indicated on the heat-sink. 3 Install the: a battery b base cover 4 Follow the procedure in After working inside your
  • Dell Latitude 3490 | Owners Manual - Page 27
    b Remove the 2 M2.5x5 screws that secure the fan to the computer [1] and lift the fan off the computer [2]. Installing the system fan 1 Place the fan on the computer. 2 Tighten the 2 M2.5x5 screws to secure the fan to the computer. Disassembly and reassembly 27
  • Dell Latitude 3490 | Owners Manual - Page 28
    be routed above the WWAN antennas (for models shipped with a WWAN card), and then secured with conductive tape on the palm rest. 5 Install the: a battery b base cover 6 Follow the procedure in After working inside your computer. M2. SATA Solid State Drive (SSD) Removing the M2. SSD card 1 Follow the
  • Dell Latitude 3490 | Owners Manual - Page 29
    on the system. 2 Place the SSD bracket in its slot on the computer and replace the two (M2x3) screws to secure it to the system. 3 Install the: . 2 Remove the: a Removing the SIM tray - WWAN models b base cover c battery 3 To remove the hard disk drive (HDD): a Disconnect the HDD cable from
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    4 Disconnect the HDD cable interposer. 5 Then, remove the M3x3 screws to detach the bracket from the HDD. 30 Disassembly and reassembly
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    6 Lift the HDD bracket to remove it from the HDD. Installing the hard disk drive 1 Tighten the M3xL3 screws that secure the bracket to the HDD. 2 Connect the HDD cable interposer. 3 Insert the HDD into the connector on the computer. 4 Tighten the 4 M2.0x5.5 screws to secure the HDD to the computer.
  • Dell Latitude 3490 | Owners Manual - Page 32
    cable to the system board. 7 Install the: a battery b base cover 8 Follow the procedure in After working inside your computer. Input-Output board, procedure in Before working inside your computer. 2 Remove the: a base cover b battery c speaker 3 To remove the Input-Output (I/O) board: a Disconnect the I/O
  • Dell Latitude 3490 | Owners Manual - Page 33
    Installing the Input-Output board, SD card and coin cell battery holder 1 Place the Input-Output (I/O) board into its slot on the palmrest. 2 Replace the M2x3 screws to secure the I/O board to the palmrest. 3 Connect the I/O board cable to its connector on the system board. 4 Install the: a speaker
  • Dell Latitude 3490 | Owners Manual - Page 34
    b battery 3 To remove the fingerprint reader: a Disconnect the fingerprint reader cable from its connector on the system board [1], peel the adhesive that secures the cable to
  • Dell Latitude 3490 | Owners Manual - Page 35
    the palmrest. 2 Place the metal bracket on the fingerprint reader and replace the M2x2 screw to secure the fingerprint reader to the system. 3 Install the: a battery b base cover 7 Follow the procedure in After working inside your computer Coin cell battery Removing the coincell battery 1 Follow the
  • Dell Latitude 3490 | Owners Manual - Page 36
    working inside your computer Speakers Removing the speakers 1 Follow the procedure in Before working inside your computer. 2 Remove the: a base cover b battery 3 To remove the speakers: a Disconnect the speaker cable from the connector on the system board [1]. b Unroute the speaker cable from the
  • Dell Latitude 3490 | Owners Manual - Page 37
    4 Lift the speakers from the computer. Disassembly and reassembly 37
  • Dell Latitude 3490 | Owners Manual - Page 38
    . 2 Route the speaker cable through its routing channel. 3 Connect the speaker cable to the connector on the system board. 4 Install the: a battery b base cover 5 Follow the procedure in After working inside your computer. Touchpad panel Removing the touchpad 1 Follow the procedure in Before working
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    6 Disconnect the touchpad cable from its connector on the system board [1] and Peel off the adhesive that secures the TP cable to the touchpad to release it from the touchpad. 7 Peel off the adhesive tape that secures the touchpad panel [2]. 8 Remove the four M2x2 screws that secure the touchpad on
  • Dell Latitude 3490 | Owners Manual - Page 40
    to the touchpad. 4 Align and place touchpad bracket over the plastic hold down and replace the two M2x2 screws to secure it. 5 Affix the adhesive tape to secure the touchpad bracket 6 Install the: a battery b base cover 7 Follow the procedure in After working inside your computer. Display assembly
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    6 Then, open the palmrest assembly and flip over the computer on a flat surfaced table. 7 Remove the 5 M2.5x5 screws that secure the hinge brackets to palm rest [1] and lift the display assembly away from the computer [2]. Disassembly and reassembly 41
  • Dell Latitude 3490 | Owners Manual - Page 42
    display assembly to align with the screw holders on the computer. 2 Replace the 5 M2.5x5 screws to secure the hinge brackets to palm a Installing the WWAN daughterboard b Installing the WLAN card c hard drive d battery e base cover 7 Follow the procedure in After working inside your computer System
  • Dell Latitude 3490 | Owners Manual - Page 43
    from the routing channel [2] c Speaker cable connector [3] d DC-in cable [4] 4 Disconnect the following cables : a Power button board cable [1] b I/O cable and fingerprint reader cable [2] c Touchpad cable [3] d Keyboard backlight cable [4] e Keyboard cable [5] Disassembly and reassembly 43
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    5 Remove the M2x4 screw that secures the system board to the system. 44 Disassembly and reassembly
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    6 To remove the system board: • For systems shipped with WWAN card and VGA: 1 Carefully lift the right side of the system board and flip it over. 2 Disconnect the WWAN daughter board FPC [1] and VGA daughter board cable [2] from the connectors on the bottom side of the system board. 3 Lift the
  • Dell Latitude 3490 | Owners Manual - Page 46
    • For other configurations, flip the system board to disconnect the VGA board cable.. 7 Remove the screw securing the USB Type-C bracket to the system board [1] and lift the USB Type-C bracket from the system board [2]. 46 Disassembly and reassembly
  • Dell Latitude 3490 | Owners Manual - Page 47
    , and the keyboard cables to their respective connectors. 5 Connect the DC-in, Speaker, and the VGA cables to their respective connectors. 6 Route the VGA cable through its routing channel. 7 Install the: a display assembly b WWAN card c WLAN card d fan e hard drive f M2. SSD g battery h base cover
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    in port 1 Follow the procedure in Before working inside your computer. 2 Remove the: a base cover b battery c memory d heatsink e M2. SSD f hard drive g fan h WLAN card i WWAN card j place on the palmrest. 2 Replace the M2x3 screw to secure the port to the palmrest. 48 Disassembly and reassembly
  • Dell Latitude 3490 | Owners Manual - Page 49
    the adhesive tape. 5 Install the: a system board b display assembly c WLAN card d WWAN card e fan f hard drive g M2. SSD h heatsink i memory j battery k base cover 6 Follow the procedure in After working inside your computer Display hinge cover Removing display hinge cover 1 Follow the procedure in
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    and press to secure it to the system. 2 Install the: a display assembly b Installing the WWAN daughterboard c Installing the WLAN card d hard drive e battery f base cover 3 Follow the procedure in After working inside your computer. LCD Bezel Removing the LCD bezel 1 Follow the procedure in Before
  • Dell Latitude 3490 | Owners Manual - Page 51
    to avoid leaving glue residue on the display panel Installing the LCD bezel 1 Replace the bezel and gently press on the edges to snap the bezel into place. the WWAN daughterboard d Installing the WLAN card e hard drive f battery g base cover 3 Follow the procedure in After working inside your
  • Dell Latitude 3490 | Owners Manual - Page 52
    b battery c Removing the WLAN card d Removing the WWAN daughterboard e display assembly f LCD bezel b display hinge cover c display assembly d Installing the WWAN daughterboard e WLAN f battery g base cover 5 Follow the procedure in After working inside your computer 52 Disassembly and reassembly
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    LCD Panel Removing the LCD panel 1 Follow the procedure in Before working inside your computer. 2 Remove the: a base cover b hard drive c battery d Removing the WLAN card e Removing the WWAN daughterboard f display assembly g display hinge cover h LCD bezel 3 Remove the adhesive tape that secures
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    6 Lift up the adhesive sticker [1]and disconnect the cable from the LCD panel [2,3]. 54 Disassembly and reassembly
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    align the LCD panel with the screw holders on the LCD back cover. 4 Replace the 4 M2x2 screws to secure the LCD panel to the LCD back cover. cover c display assembly d WLAN e Installing the WLAN card f hard drive g battery h base cover 7 Follow the procedure in After working inside your computer eDP
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    secure the display cable to the LCD back cover with the adhesive tapes. 2 Connect the camera cable to its connector on the LCD back cover. 3 Replace the 5 M2.5x2.5 screws to secure the left hinge bracket to the LCD back cover. 4 Secure the eDP cable to the LCD back cover with
  • Dell Latitude 3490 | Owners Manual - Page 57
    inside your computer LCD Hinge Removing the LCD hinge 1 Follow the procedure in Before working inside your computer. 2 Remove the: a base cover b battery c Removing the WLAN card d Removing the WWAN daughterboard e display assembly f LCD bezel 3 Remove the 10 M2.5x2.5 screws that secure the left
  • Dell Latitude 3490 | Owners Manual - Page 58
    left and right hinge brackets to the LCD back cover. 3 Install the: a LCD bezel b display assembly c WWAN card d Installing the WLAN card e battery f base cover 4 Follow the procedure in After working inside your computer Palmrest Removing the palmrest 1 Follow the procedure in Before working inside
  • Dell Latitude 3490 | Owners Manual - Page 59
    components on the new palmrest. a system board b display assembly c touchpad d speakers e coincell battery f I/O board g DC-in port h memory module i WLAN card j WWAN card k HDD l fan m heatsink n battery o base cover 4 Follow the procedure in After working inside your computer. Disassembly and
  • Dell Latitude 3490 | Owners Manual - Page 60
    • Webcam specifications • Wired communications • Wireless communications • Ports and Connectors • Display specifications • Keyboards Hot Key Definitions • Touchpad • Battery specifications • Adapter options • System dimensions • Security options • Operating conditions Processor > Settings > System
  • Dell Latitude 3490 | Owners Manual - Page 61
    Intel® Core™ i5-8250U (6 MB Cache, 4 cores, 15 W, up to 3.4 GHz) Memory Intel® UHD Graphics 620 Your computer supports a maximum of 32 GB of memory when you use two 16 GB DIMMs; however, 32-bit operating systems, such as the 32-bit version of
  • Dell Latitude 3490 | Owners Manual - Page 62
    . Easy Remote Collaboration: • Video conference online with a built-in camera. • Touch configurations include Infra-Red camera which is dedicated to support Windows Hello feature but also functions as normal RGB camera. Table 4. Webcam specifications Webcam Features Mode Camera Type Sensor Type
  • Dell Latitude 3490 | Owners Manual - Page 63
    duplex at 10, 100, or 1000 Mbps and Half duplex at 10 or 100 Mbps. Operating Temp/Storage Temp Operating Humidity Operating System Driver support Manageability Wireless communications 0C to70C/-55C to 125C 30°C / 60% RH (Level 3) Linux, Win7, Win10 WOL, PXE Table 6. Qualcomm QCA9377 802.11ac MU
  • Dell Latitude 3490 | Owners Manual - Page 64
    Open, Shared, WPA, WPA-PSK, WPA2, WPA2-PSK EAP-TLS, EAP-TTLS (MSCHAPv2), PEAPv0(EAP-MS-CHAPv2) Native Wi-Fi and Bluetooth Microsoft UI support Hardware and software on/off disables transmit and receive to comply with aviation in-flight restrictions Seamless roaming between 802.11a, 802.11b, 802.11b
  • Dell Latitude 3490 | Owners Manual - Page 65
    WPA2-PSK EAP-TLS, EAP-TTLS (MSCHAPv2), PEAPv0(EAP-MS-CHAPv2) Client Utility Radio On/Off Roaming Native Wi-Fi and Bluetooth Microsoft UI support Hardware and software on/off disables transmit and receive to comply with aviation in-flight restrictions Seamless roaming between 802.11a, 802.11b, 802
  • Dell Latitude 3490 | Owners Manual - Page 66
    Wi-Fi Alliance Certifications 802.11a/b/g/n/ac, WPA, WPA2, WMM, WPS, Wi-Fi Direct Operating Frequency Bands 2.4 GHz and 5 GHz Dual Stream N Data Rate Support for two transmit and receive antennas enable better wireless at the same distance when compared to older 802.11a/b/g solutions. Up to 867
  • Dell Latitude 3490 | Owners Manual - Page 67
    (Rx/ GNSS) Windows 8.1, 32/64 bits Windows 7, 32/64 bits Windows 10, 32/64 bits Host Interface Supported both Supported both Supported both Supported both Supported both Supported both USB 3.1 Gen 1/ USB 33.1 Gen 1/ USB 3.1 Gen 1/ USB 3.1 Gen 1/ USB 3.1 Gen 1/ USB 3.1 Gen 1/ USB 2.0 USB 2.0 USB
  • Dell Latitude 3490 | Owners Manual - Page 68
    Speed HSPA+ 42 Mbps HSPA+ 42 Mbps (Downlink) Frequency Bands SIM LTE/WWAN Antenna Operating System Support Band 1, 2, 3, 4, 5, 8, HSPA+ Yes Main (Tx/Rx) +Aux (Rx/GNSS) Windows ) No volume control buttons, only support hot-key keyboard button SD 3.0 Memory card reader NA 68 Technical
  • Dell Latitude 3490 | Owners Manual - Page 69
    lists out the detailed display specifications. Table 12. 3490 Display specifications 14.0- HD Non touch Type HD Anti +80/- 80 degrees FHD +80/-80 degrees FHD 0.161 mm FHD 2.85 W Keyboards Hot Key Definitions Table 13. Keyboards Hot Key Definitions Fn Key Combination Fn+ESC Fn+ F1 Fn + F2 Fn
  • Dell Latitude 3490 | Owners Manual - Page 70
    Printscreen Rewind Play/Pause Fast forward Display Toggle (Win + P) Search Increase Keyboard Backlight Brightness Brightness up Brightness down Wireless • Primary behavior is F1-F12 Dimensions Width Height 3490 105 mm 65 mm Table 15. Supported gestures for Windows 10 Supported Gestures Cursor
  • Dell Latitude 3490 | Owners Manual - Page 71
    Supported Gestures 3-finger tapping (Invoke Cortana) 3-finger swipe up (See all open windows) 3-finger swipe down (Show the desktop) 3-finger swipe right or left (Switch between open windows) 4-finger tapping (Invoke Action Center) 4-finger swipe right or left (Switch virtual desktops) Battery
  • Dell Latitude 3490 | Owners Manual - Page 72
    Adapter options This topic lists the adapter specifications. Table 17. AC adapter options Wattage System supportability Input voltage Input current (max) Input Frequency Output current Rated output voltage Weight (kg) Barrel connectors Dimensions (HxWxD inches) Dimensions (HxWxD mm) Temperature
  • Dell Latitude 3490 | Owners Manual - Page 73
    • Optional DDP|E Encryption Software Operating conditions Table 18. Operating conditions Model Temperature Range Relative humidity (maximum) Altitude (maximum) Dell Latitude 3000 series Operating 0° to 35°C (32° to 95°F) Storage -40° to 65°C (-40° to 149°F) Operating 10% to 90% Storage 0% to 95%
  • Dell Latitude 3490 | Owners Manual - Page 74
    DDR4 • USB features • HDMI 1.4 • USB Type-C Power adapter This laptop is shipped with 4.5 mm barrel plug on power adapter. WARNING: When compared to DDR3 which requires 1.5 volts of electrical power to operate. DDR4 also supports a new, deep power-down mode that allows the host device to go into
  • Dell Latitude 3490 | Owners Manual - Page 75
    on. Troubleshoot for possible memory failure by trying known good memory modules in the memory connectors on the bottom of the system or under the keyboard, as in connection between host computers and peripheral devices like mice, keyboards, external drivers, and printers. Let's take a quick look on
  • Dell Latitude 3490 | Owners Manual - Page 76
    bus power and increased device current draw to better accommodate power-hungry devices • New power management features • Full-duplex data transfers and support for new transfer types • Backward USB 2.0 compatibility • New connectors and cable The topics below cover some of the most commonly asked
  • Dell Latitude 3490 | Owners Manual - Page 77
    Drives • Portable USB 3.0/USB 3.1 Gen 1 Hard Drives • USB 3.0/USB 3.1 Gen 1 Drive Docks & Adapters • USB 3.0/USB 3.1 Gen 1 Flash Drives & Readers • USB 3.0/USB 3.1 support for USB 3.1 Gen 1 controllers. This is in contrast to previous versions of Windows, which continue to require separate drivers
  • Dell Latitude 3490 | Owners Manual - Page 78
    , perhaps not on its immediate release, but in a subsequent Service Pack or update. It is not out of the question to think that following a successful release of USB 3.0/USB 3.1 Gen 1 support in Windows 7, SuperSpeed support would trickle down to Vista. Microsoft has confirmed this by stating that
  • Dell Latitude 3490 | Owners Manual - Page 79
    that every device should be able to use. USB Type-C ports can support a variety of different protocols using "alternate modes," which allows you to have laptop charging cables, with everything charging via a standard USB connection. You could charge your laptop from one of those portable battery
  • Dell Latitude 3490 | Owners Manual - Page 80
    screen options • Security screen options • Secure Boot screen options • Intel Software Guard Extensions screen options • Performance screen options • Power management screen options • POST behavior screen options • Virtualization support screen options • Wireless screen options • Maintenance screen
  • Dell Latitude 3490 | Owners Manual - Page 81
    try again. NOTE: After the Dell logo appears, you can also press F12 and then select BIOS setup. General screen options This section lists the primary : Displays BIOS Version, Service Tag, Asset Tag, Ownership Tag, Ownership Date, Manufacture Date, Express Service Code. Signed firmware update
  • Dell Latitude 3490 | Owners Manual - Page 82
    and Bluetooth Device Battery Information Displays the battery status health and whether the date and time. System Configuration screen options Option Integrated NIC Description Controls the Controls whether hard drive errors for integrated drivers are reported during system startup. The option
  • Dell Latitude 3490 | Owners Manual - Page 83
    this port. The options are: • Enable USB Boot Support (default) • Enable External USB Port (default) NOTE: USB keyboard and mouse always work in the BIOS setup irrespective of these settings. Dell Type-C Dock Configuration The option 'Always Allow Dell Docks' is selected by default. When set to
  • Dell Latitude 3490 | Owners Manual - Page 84
    Allows you to set the display brightness depending up on the power source-On Battery and On AC. The LCD brightness is independent for battery and AC adapter. It can be set using the slider. Security screen options Option Admin Password Description Allows you to set, change, or delete the
  • Dell Latitude 3490 | Owners Manual - Page 85
    Option M.2 SATA SSD-2 Password Description Allows you to set, change, or delete the system's SATA solid state drive (SSD). NOTE: Successful password changes take effect immediately. Default setting: Not set Strong Password Password Configuration Allows you to enforce the option to always set
  • Dell Latitude 3490 | Owners Manual - Page 86
    processor. Enable CPU XD Support-enabled by default OROM Keyboard Access options: Enabled ( by default. Secure Boot screen options Option Description Secure Boot to File-Saves the key to a user-selected file • Replace from File-Replaces the current key with a key from a user-selected file
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    Memory Size This option sets SGX Enclave Reserve Memory Size. The options are: • 32 MB • 64 MB • 128 MB Performance screen options Option Description Multi-Core Support This field specifies whether the process has one or all cores enabled. The performance of some applications improves with the
  • Dell Latitude 3490 | Owners Manual - Page 88
    processor. • Enabled - default • Disabled Power management screen options Option AC Behavior Description Allows you to enable or the USB ports to conserve battery power. • Enable USB Wake Support • Wake on Dell USB-C dock Default setting: Wake on Dell USB-C dock is enabled. Wireless Radio Control
  • Dell Latitude 3490 | Owners Manual - Page 89
    all the batteries. To enable this option, disable the Advanced Battery Charge Configuration option. POST behavior screen options Option key on an external PS/2 keyboard the same way you use the key on the computer's internal keyboard. • Enable Fn key Emulation - default Fn
  • Dell Latitude 3490 | Owners Manual - Page 90
    Continue on Warnings and Errors Sign of Life Indication The option " Enable Sign of Life Keyboard Backlight Indication" is not selected by default Virtualization support screen options Option Virtualization Description Allows you to enable or disable the Intel Virtualization Technology. Enable
  • Dell Latitude 3490 | Owners Manual - Page 91
    Maintenance screen options Option Service Tag Asset Tag BIOS Downgrade Data Wipe Description Displays the Service Tag of on or restart your system. 2 Perform the following actions after the Dell logo is displayed • With keyboard - Tap F2 until the Entering BIOS setup message appears. To enter the
  • Dell Latitude 3490 | Owners Manual - Page 92
    replace the system board or if an update is available. For laptops, ensure that your computer battery is Dell.com/support. • Enter the Service Tag or Express Service Code and click Submit. • Click Detect Product and follow the instructions on screen. 3 If you are unable to detect or find the Service
  • Dell Latitude 3490 | Owners Manual - Page 93
    Figure 4. DOS BIOS Update Screen Updating the Dell BIOS in Linux and Ubuntu environments If you want to update the system BIOS in a Linux environment such as Ubuntu, see http://www.dell.com/support/article/sln171755. System and setup password Table 20. System and setup password Password type
  • Dell Latitude 3490 | Owners Manual - Page 94
    F2 immediately after a power-on or reboot. 1 In the System BIOS or System Setup screen, select System Security and press Enter. The System Security screen is displayed. 2 In the System Security screen, verify that Password Status is Unlocked. 3 Select System Password, alter or delete the existing
  • Dell Latitude 3490 | Owners Manual - Page 95
    -bit • NeoKylin 6.0 64 bit Downloading drivers 1 Turn on the notebook. 2 Go to Dell.com/support. 3 Click Product Support, enter the Service Tag of your notebook, and then click Submit. NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your notebook model
  • Dell Latitude 3490 | Owners Manual - Page 96
    • Management Engine • Realtek PCI-E memory card Serial IO driver Verify if the drivers for Touchpad, IR camera, and keyboard and are installed. Figure 5. Serial IO driver Graphics controller driver Verify if the graphics controller driver is already installed in the computer. Table 22. Graphics
  • Dell Latitude 3490 | Owners Manual - Page 97
    and Bluetooth drivers from the Dell support site. Table 23. Network drivers Before installation After installation Realtek Audio Verify if audio drivers are already installed in the computer. Table 24. Realtek audio Before Installation After Installation Serial ATA drivers Install the latest
  • Dell Latitude 3490 | Owners Manual - Page 98
    Security drivers This section lists the security devices in the Device Manager. Security device drivers Verify if the security device drivers are installed in the computer. 98 Software
  • Dell Latitude 3490 | Owners Manual - Page 99
    Troubleshooting successfully • View error messages that inform you of problems encountered during testing CAUTION: Use the system diagnostics to the computer boots, press the F12 key when the Dell logo is displayed. 3 In the boot menu screen, use Up/Down arrow key to select the Diagnostics
  • Dell Latitude 3490 | Owners Manual - Page 100
    following actions after the Dell logo is displayed: • With keyboard - Press F12. The laptop and try again. Real Time Clock reset The Real Time Clock (RTC) reset function allows you to recover your Dell items are unaffected by the RTC reset: • Service Tag • Asset Tag • Ownership Tag • Troubleshooting
  • Dell Latitude 3490 | Owners Manual - Page 101
    options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Go to Dell.com/support. 2 Select your support category. 3 Verify your country or region in the Choose a Country
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Latitude 3490
Owner’s Manual
Regulatory Model: P89G
Regulatory Type: P89G001