D-Link DCH-S160 User Manual - Page 20

Section 4 - Troubleshooting Troubleshooting How do I reset the DCH-S160? When you reset your DCH-S160, it will change your settings back to the factory default settings. To reset the device, locate the Reset button on the side of the device. With the device plugged in, press and hold the Reset button for about five seconds until the Status LED turns red. Why can't I connect to my wireless router? If you are having trouble connecting to your wireless router, try plugging the DCH-S160 into a location that is closer to your router. After the Power LED turns solid green, you can unplug the mydlink™ Wi-Fi Water Sensor and move it to the desired location. Where can I find the mydlink™ Home app? You may download the free mydlink™ Home app by searching for "mydlink Home" in the App Store (iPhone, iPad, or iPod touch) or Google Play (Android). How does the mydlink™ Wi-Fi Water Sensor work while I am away from home? Remote access of the mydlink™ Wi-Fi Water Sensor is enabled once you have registered and linked your DCH-S160 through mydlink. When your DCH-S160 is enabled for remote access, you will be able to control it from anywhere using your iOS or Android device.* Why am I not receiving smartphone notifications after my sensor or siren is triggered? First, verify that your smartphone's notification settings are enabled. If you have an iOS device, go to Settings > Notifications > mydlink Home and make sure the notification slider is enabled. For Android, the procedure may differ so you may need to look up the specific procedure on how to enable notifications. For some users, the notifications may be delayed temporarily because it takes some time to optimize the notification system. In this case, we recommend restarting the app and trying again after 10-30 minutes. * Your water sensor device must be connected to your home Wi-Fi network for remote access. D-Link DCH-S160 User Manual 17