Cuisinart CGG-888 User Manual - Page 27

TROUBLE SHOOTING Many solutions given here can make your griddling experience safer and more enjoyable. You can also call consumer care department at 1-866-994-6390 from 9:00 am to 5:00 pm Eastern time, Monday through Friday for assistance. PROBLEM Griddle will not light. Flashback (fire in burner tube(s)) Sudden drop in gas flow or low flame POSSIBLE CAUSE CORRECTIVE ACTION 1. The ignition wire came off the igniter/valve. 2. The distance between the ignition pin and the burner is greater than 5/32 in. - 3/16 in. 3. The ignition wire is broken. 4. No gas supplied. 1. Reconnect the ignition wire to the electrical igniter/valve. 2. Loosen the ignition pin and adjust the distance, then fasten it again. 3. Call customer service for a replacement ignition wire. 4. Turn on the regulator valve. Burner and/or burner tubes are blocked Turn knobs to OFF. Clean burner and/or burner tubes. See burner cleaning section of Use and Care. 1. Out of gas 2. Vapor lock at coupling nut/LP cylinder connection. 1. Check for gas in LP cylinder. 2. Turn off knobs, wait 30 seconds and light griddle. If flames are still low, turn off knobs and LP cylinder valve. Disconnect regulator. Reconnect regulator and perform a leak-test. Turn on LP cylinder valve, wait 30 seconds and then light griddle. 3. Turn off knobs and LP cylinder valve. Disconnect coupling nut from cylinder. Reconnect and retry. What if my griddle starts to rust? Rust occurs when the griddle is exposed to air and water, especially in climates susceptible to high humidity. While not all rust is preventable, the griddle is very easy to clean and recover to its original condition. Follow these simple steps to get your griddle looking like new: • Turn the griddle to a high heat for about 20 minutes to loosen debris. • Turn the griddle off and let it cool down and use a metal scraper to remove the debris. Scrape the griddle dry, do not add any water. • Use oil and a cooking stone or steel wool to continue to scrub the griddle surface clean. • Use paper towels to wipe the griddle top clean. Continue this process with oil and paper towels until the griddle surface is completely clean. • Now season your griddle top and get cooking! NOTE: CUSTOMERS IN COASTAL CLIMATES MAY REQUIRE MORE FREQUENT SEASONINGS TO AVOID RUSTING AND CORROSION. Can I use dish Grease cutting dish soap will remove the detergents to clean seasoning on the top of the griddle my griddle? surface. For tough spots use oil and a grill screen to help remove caked on residue. Why does my griddle surface look dull and dry instead of shiny and clean? Your griddle surface is probably in need of a seasoning. Seasoning your griddle is a continuous process in order to maintain a shiny, black non-stick surface. 27