Compaq dx2000 HP Compaq Business Desktop dx2000 Series Personal Computers Serv - Page 94
Solving Memory Problems, and Stay Resident
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Troubleshooting Without Diagnostics Solving Memory Problems Ä CAUTION: For those systems that support ECC memory, HP does not support mixing ECC and nonECC memory. Otherwise, the system will not boot the operating system. Solving Memory Problems Problem Cause System will not boot or does not function properly after installing additional memory modules. Memory module is not the correct type or speed or the new memory module is not seated properly. Out of memory error. Memory count during POST is wrong. Insufficient memory error during operation. Power LED flashes Red five times, once every second, followed by a two second pause. Also, five simultaneous beeps will be heard. Memory configuration may not be set up correctly. You have run out of memory to run the application. The memory modules may not be installed correctly. Too many Terminate and Stay Resident programs (TSRs) are installed. You have run out of memory for the application. Memory is installed incorrectly or is bad. Solution Replace module with the correct industry-standard device for the computer. ECC memory modules are not supported. Use the Device Manager to check memory configuration. Check the application documentation to determine the memory requirements. Check that the memory modules have been installed correctly and that proper modules are used. Delete any TSRs that you do not need. Check the memory requirements for the application or add more memory to the computer. 1. Reseat DIMMs. 2. Replace DIMMs one at a time to isolate the faulty module. 3. Replace third-party memory with HP memory. 4. Replace the system board. D-20 359782-002 Service Reference Guide, dx2000 uT