Canon REALiS LCOS 4K500ST User Manual - Page 182
You Cannot Project an Image from the Projector, Cause, Countermeasure, BLANK
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Troubleshooting ■ You Cannot Project an Image from the Projector Cause A cable is not connected correctly. 20 seconds have not elapsed since the projector was turned on. No image is sent from the AV equipment. Connection with the input terminal has not been performed correctly. No input signal type has been selected for the connected AV equipment. The input signal type is incorrect. The BLANK function has been selected. No image is projected due to a problem with the computer. The external monitor output is not set on the notebook computer correctly. The displayed image is not the same as that displayed on the computer. Countermeasure Check whether the projector is connected to the computer or AV equipment correctly. (P53 - P54) When the projector is turned on, the opening window is displayed for approximately 20 seconds. To project an image immediately, press the OK button on the remote control or side control. (P26, P30) Check whether an image is played on the connected video camcorder, DVD, etc. Check whether the AV equipment is connected to the projector input terminal correctly. (P29) Check that the same input signal has been correctly selected for the connected AV equipment from the [INPUT] menu. (P63) Check whether the selected input signal type is correct. (P63, P169) Press the BLANK button on the remote control. (P80) Turn first the projector and then the computer off and then back on again. Turn on the external monitor output on the notebook computer. To turn on the external monitor output, press the [LCD] or [VGA] function key or a key with an icon for the external monitor, while holding down the [Fn] key on the keyboard of the notebook computer. With Windows 8.1 / Windows 8 / Windows 7, you can turn on image output by holding down the Windows logo key and pressing the [P] key. (P62) The combination of keys used to perform this operation varies depending on the model of notebook computer. For more detailed information, refer to the manual that came with your computer. Check whether the dual screen (multi-display) mode is selected on the computer. If dual screen mode is selected, change the computer display output to mirroring mode. The output setting method varies among computer manufacturers. For more detailed information, refer to the manual that came with your computer. 182