Canon MAXIFY MB5120 MB5100 series PDF User Manual Windows - Page 1185
Cannot Communicate with Machine via USB
View all Canon MAXIFY MB5120 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 1185 highlights
Cannot Communicate with Machine via USB Check1 Make sure printer is turned on. Check2 Connect USB cable properly. As the illustration below, the USB port is at the back of the printer. Check3 Do not start IJ Network Tool while printing. (Mac OS) Check4 Do not print while IJ Network Tool is running. (Mac OS) Check5 Make sure Enable bidirectional support is selected in Ports sheet of properties dialog box of printer driver. (Windows) How to Open the Printer Driver Setup Window 1185
-
1
-
2
-
3
-
4
-
5
-
6
-
7
-
8
-
9
-
10
-
11
-
12
-
13
-
14
-
15
-
16
-
17
-
18
-
19
-
20
-
21
-
22
-
23
-
24
-
25
-
26
-
27
-
28
-
29
-
30
-
31
-
32
-
33
-
34
-
35
-
36
-
37
-
38
-
39
-
40
-
41
-
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
-
52
-
53
-
54
-
55
-
56
-
57
-
58
-
59
-
60
-
61
-
62
-
63
-
64
-
65
-
66
-
67
-
68
-
69
-
70
-
71
-
72
-
73
-
74
-
75
-
76
-
77
-
78
-
79
-
80
-
81
-
82
-
83
-
84
-
85
-
86
-
87
-
88
-
89
-
90
-
91
-
92
-
93
-
94
-
95
-
96
-
97
-
98
-
99
-
100
-
101
-
102
-
103
-
104
-
105
-
106
-
107
-
108
-
109
-
110
-
111
-
112
-
113
-
114
-
115
-
116
-
117
-
118
-
119
-
120
-
121
-
122
-
123
-
124
-
125
-
126
-
127
-
128
-
129
-
130
-
131
-
132
-
133
-
134
-
135
-
136
-
137
-
138
-
139
-
140
-
141
-
142
-
143
-
144
-
145
-
146
-
147
-
148
-
149
-
150
-
151
-
152
-
153
-
154
-
155
-
156
-
157
-
158
-
159
-
160
-
161
-
162
-
163
-
164
-
165
-
166
-
167
-
168
-
169
-
170
-
171
-
172
-
173
-
174
-
175
-
176
-
177
-
178
-
179
-
180
-
181
-
182
-
183
-
184
-
185
-
186
-
187
-
188
-
189
-
190
-
191
-
192
-
193
-
194
-
195
-
196
-
197
-
198
-
199
-
200
-
201
-
202
-
203
-
204
-
205
-
206
-
207
-
208
-
209
-
210
-
211
-
212
-
213
-
214
-
215
-
216
-
217
-
218
-
219
-
220
-
221
-
222
-
223
-
224
-
225
-
226
-
227
-
228
-
229
-
230
-
231
-
232
-
233
-
234
-
235
-
236
-
237
-
238
-
239
-
240
-
241
-
242
-
243
-
244
-
245
-
246
-
247
-
248
-
249
-
250
-
251
-
252
-
253
-
254
-
255
-
256
-
257
-
258
-
259
-
260
-
261
-
262
-
263
-
264
-
265
-
266
-
267
-
268
-
269
-
270
-
271
-
272
-
273
-
274
-
275
-
276
-
277
-
278
-
279
-
280
-
281
-
282
-
283
-
284
-
285
-
286
-
287
-
288
-
289
-
290
-
291
-
292
-
293
-
294
-
295
-
296
-
297
-
298
-
299
-
300
-
301
-
302
-
303
-
304
-
305
-
306
-
307
-
308
-
309
-
310
-
311
-
312
-
313
-
314
-
315
-
316
-
317
-
318
-
319
-
320
-
321
-
322
-
323
-
324
-
325
-
326
-
327
-
328
-
329
-
330
-
331
-
332
-
333
-
334
-
335
-
336
-
337
-
338
-
339
-
340
-
341
-
342
-
343
-
344
-
345
-
346
-
347
-
348
-
349
-
350
-
351
-
352
-
353
-
354
-
355
-
356
-
357
-
358
-
359
-
360
-
361
-
362
-
363
-
364
-
365
-
366
-
367
-
368
-
369
-
370
-
371
-
372
-
373
-
374
-
375
-
376
-
377
-
378
-
379
-
380
-
381
-
382
-
383
-
384
-
385
-
386
-
387
-
388
-
389
-
390
-
391
-
392
-
393
-
394
-
395
-
396
-
397
-
398
-
399
-
400
-
401
-
402
-
403
-
404
-
405
-
406
-
407
-
408
-
409
-
410
-
411
-
412
-
413
-
414
-
415
-
416
-
417
-
418
-
419
-
420
-
421
-
422
-
423
-
424
-
425
-
426
-
427
-
428
-
429
-
430
-
431
-
432
-
433
-
434
-
435
-
436
-
437
-
438
-
439
-
440
-
441
-
442
-
443
-
444
-
445
-
446
-
447
-
448
-
449
-
450
-
451
-
452
-
453
-
454
-
455
-
456
-
457
-
458
-
459
-
460
-
461
-
462
-
463
-
464
-
465
-
466
-
467
-
468
-
469
-
470
-
471
-
472
-
473
-
474
-
475
-
476
-
477
-
478
-
479
-
480
-
481
-
482
-
483
-
484
-
485
-
486
-
487
-
488
-
489
-
490
-
491
-
492
-
493
-
494
-
495
-
496
-
497
-
498
-
499
-
500
-
501
-
502
-
503
-
504
-
505
-
506
-
507
-
508
-
509
-
510
-
511
-
512
-
513
-
514
-
515
-
516
-
517
-
518
-
519
-
520
-
521
-
522
-
523
-
524
-
525
-
526
-
527
-
528
-
529
-
530
-
531
-
532
-
533
-
534
-
535
-
536
-
537
-
538
-
539
-
540
-
541
-
542
-
543
-
544
-
545
-
546
-
547
-
548
-
549
-
550
-
551
-
552
-
553
-
554
-
555
-
556
-
557
-
558
-
559
-
560
-
561
-
562
-
563
-
564
-
565
-
566
-
567
-
568
-
569
-
570
-
571
-
572
-
573
-
574
-
575
-
576
-
577
-
578
-
579
-
580
-
581
-
582
-
583
-
584
-
585
-
586
-
587
-
588
-
589
-
590
-
591
-
592
-
593
-
594
-
595
-
596
-
597
-
598
-
599
-
600
-
601
-
602
-
603
-
604
-
605
-
606
-
607
-
608
-
609
-
610
-
611
-
612
-
613
-
614
-
615
-
616
-
617
-
618
-
619
-
620
-
621
-
622
-
623
-
624
-
625
-
626
-
627
-
628
-
629
-
630
-
631
-
632
-
633
-
634
-
635
-
636
-
637
-
638
-
639
-
640
-
641
-
642
-
643
-
644
-
645
-
646
-
647
-
648
-
649
-
650
-
651
-
652
-
653
-
654
-
655
-
656
-
657
-
658
-
659
-
660
-
661
-
662
-
663
-
664
-
665
-
666
-
667
-
668
-
669
-
670
-
671
-
672
-
673
-
674
-
675
-
676
-
677
-
678
-
679
-
680
-
681
-
682
-
683
-
684
-
685
-
686
-
687
-
688
-
689
-
690
-
691
-
692
-
693
-
694
-
695
-
696
-
697
-
698
-
699
-
700
-
701
-
702
-
703
-
704
-
705
-
706
-
707
-
708
-
709
-
710
-
711
-
712
-
713
-
714
-
715
-
716
-
717
-
718
-
719
-
720
-
721
-
722
-
723
-
724
-
725
-
726
-
727
-
728
-
729
-
730
-
731
-
732
-
733
-
734
-
735
-
736
-
737
-
738
-
739
-
740
-
741
-
742
-
743
-
744
-
745
-
746
-
747
-
748
-
749
-
750
-
751
-
752
-
753
-
754
-
755
-
756
-
757
-
758
-
759
-
760
-
761
-
762
-
763
-
764
-
765
-
766
-
767
-
768
-
769
-
770
-
771
-
772
-
773
-
774
-
775
-
776
-
777
-
778
-
779
-
780
-
781
-
782
-
783
-
784
-
785
-
786
-
787
-
788
-
789
-
790
-
791
-
792
-
793
-
794
-
795
-
796
-
797
-
798
-
799
-
800
-
801
-
802
-
803
-
804
-
805
-
806
-
807
-
808
-
809
-
810
-
811
-
812
-
813
-
814
-
815
-
816
-
817
-
818
-
819
-
820
-
821
-
822
-
823
-
824
-
825
-
826
-
827
-
828
-
829
-
830
-
831
-
832
-
833
-
834
-
835
-
836
-
837
-
838
-
839
-
840
-
841
-
842
-
843
-
844
-
845
-
846
-
847
-
848
-
849
-
850
-
851
-
852
-
853
-
854
-
855
-
856
-
857
-
858
-
859
-
860
-
861
-
862
-
863
-
864
-
865
-
866
-
867
-
868
-
869
-
870
-
871
-
872
-
873
-
874
-
875
-
876
-
877
-
878
-
879
-
880
-
881
-
882
-
883
-
884
-
885
-
886
-
887
-
888
-
889
-
890
-
891
-
892
-
893
-
894
-
895
-
896
-
897
-
898
-
899
-
900
-
901
-
902
-
903
-
904
-
905
-
906
-
907
-
908
-
909
-
910
-
911
-
912
-
913
-
914
-
915
-
916
-
917
-
918
-
919
-
920
-
921
-
922
-
923
-
924
-
925
-
926
-
927
-
928
-
929
-
930
-
931
-
932
-
933
-
934
-
935
-
936
-
937
-
938
-
939
-
940
-
941
-
942
-
943
-
944
-
945
-
946
-
947
-
948
-
949
-
950
-
951
-
952
-
953
-
954
-
955
-
956
-
957
-
958
-
959
-
960
-
961
-
962
-
963
-
964
-
965
-
966
-
967
-
968
-
969
-
970
-
971
-
972
-
973
-
974
-
975
-
976
-
977
-
978
-
979
-
980
-
981
-
982
-
983
-
984
-
985
-
986
-
987
-
988
-
989
-
990
-
991
-
992
-
993
-
994
-
995
-
996
-
997
-
998
-
999
-
1,000
-
1,001
-
1,002
-
1,003
-
1,004
-
1,005
-
1,006
-
1,007
-
1,008
-
1,009
-
1,010
-
1,011
-
1,012
-
1,013
-
1,014
-
1,015
-
1,016
-
1,017
-
1,018
-
1,019
-
1,020
-
1,021
-
1,022
-
1,023
-
1,024
-
1,025
-
1,026
-
1,027
-
1,028
-
1,029
-
1,030
-
1,031
-
1,032
-
1,033
-
1,034
-
1,035
-
1,036
-
1,037
-
1,038
-
1,039
-
1,040
-
1,041
-
1,042
-
1,043
-
1,044
-
1,045
-
1,046
-
1,047
-
1,048
-
1,049
-
1,050
-
1,051
-
1,052
-
1,053
-
1,054
-
1,055
-
1,056
-
1,057
-
1,058
-
1,059
-
1,060
-
1,061
-
1,062
-
1,063
-
1,064
-
1,065
-
1,066
-
1,067
-
1,068
-
1,069
-
1,070
-
1,071
-
1,072
-
1,073
-
1,074
-
1,075
-
1,076
-
1,077
-
1,078
-
1,079
-
1,080
-
1,081
-
1,082
-
1,083
-
1,084
-
1,085
-
1,086
-
1,087
-
1,088
-
1,089
-
1,090
-
1,091
-
1,092
-
1,093
-
1,094
-
1,095
-
1,096
-
1,097
-
1,098
-
1,099
-
1,100
-
1,101
-
1,102
-
1,103
-
1,104
-
1,105
-
1,106
-
1,107
-
1,108
-
1,109
-
1,110
-
1,111
-
1,112
-
1,113
-
1,114
-
1,115
-
1,116
-
1,117
-
1,118
-
1,119
-
1,120
-
1,121
-
1,122
-
1,123
-
1,124
-
1,125
-
1,126
-
1,127
-
1,128
-
1,129
-
1,130
-
1,131
-
1,132
-
1,133
-
1,134
-
1,135
-
1,136
-
1,137
-
1,138
-
1,139
-
1,140
-
1,141
-
1,142
-
1,143
-
1,144
-
1,145
-
1,146
-
1,147
-
1,148
-
1,149
-
1,150
-
1,151
-
1,152
-
1,153
-
1,154
-
1,155
-
1,156
-
1,157
-
1,158
-
1,159
-
1,160
-
1,161
-
1,162
-
1,163
-
1,164
-
1,165
-
1,166
-
1,167
-
1,168
-
1,169
-
1,170
-
1,171
-
1,172
-
1,173
-
1,174
-
1,175
-
1,176
-
1,177
-
1,178
-
1,179
-
1,180
-
1,181
-
1,182
-
1,183
-
1,184
-
1,185
-
1,186
-
1,187
-
1,188
-
1,189
-
1,190
-
1,191
-
1,192
-
1,193
-
1,194
-
1,195
-
1,196
-
1,197
-
1,198
-
1,199
-
1,200
-
1,201
-
1,202
-
1,203
-
1,204
-
1,205
-
1,206
-
1,207
-
1,208
-
1,209
-
1,210
-
1,211
-
1,212
-
1,213
-
1,214
-
1,215
-
1,216
-
1,217
-
1,218
-
1,219
-
1,220
-
1,221
-
1,222
-
1,223
-
1,224
-
1,225
-
1,226
-
1,227
-
1,228
-
1,229
-
1,230
-
1,231
-
1,232
-
1,233
-
1,234
-
1,235
-
1,236
-
1,237
-
1,238
-
1,239
-
1,240
-
1,241
-
1,242
-
1,243
-
1,244
-
1,245
-
1,246
-
1,247
-
1,248
-
1,249
-
1,250
-
1,251
-
1,252
-
1,253
-
1,254
-
1,255
-
1,256
-
1,257
-
1,258
-
1,259
-
1,260
-
1,261
-
1,262
-
1,263
-
1,264
-
1,265
-
1,266
-
1,267
-
1,268
-
1,269
-
1,270
-
1,271
-
1,272
-
1,273
-
1,274
-
1,275
-
1,276
-
1,277
-
1,278
-
1,279
-
1,280
-
1,281
-
1,282
-
1,283
-
1,284
-
1,285
-
1,286
-
1,287
-
1,288
-
1,289
-
1,290
-
1,291
-
1,292
-
1,293
-
1,294
-
1,295
-
1,296
-
1,297
-
1,298
-
1,299
-
1,300
-
1,301
-
1,302
-
1,303
-
1,304
-
1,305
-
1,306
-
1,307
-
1,308
-
1,309
-
1,310
-
1,311
-
1,312
-
1,313
-
1,314
-
1,315
-
1,316
-
1,317
-
1,318
-
1,319
-
1,320
-
1,321
-
1,322
-
1,323
-
1,324
-
1,325
-
1,326
-
1,327
-
1,328
-
1,329
-
1,330
-
1,331
-
1,332
-
1,333
-
1,334
-
1,335
-
1,336
-
1,337
-
1,338
-
1,339
-
1,340
-
1,341
-
1,342
-
1,343
-
1,344
-
1,345
-
1,346
-
1,347
-
1,348
-
1,349
-
1,350
-
1,351
-
1,352
-
1,353
-
1,354
-
1,355
-
1,356
Cannot Communicate with Machine via USB
Check1
Make sure printer is turned on.
Check2
Connect USB cable properly.
As the illustration below, the USB port is at the back of the printer.
Check3
Do not start IJ Network Tool while printing. (Mac OS)
Check4
Do not print while IJ Network Tool is running. (Mac OS)
Check5
Make sure
Enable bidirectional support
is selected in
Ports
sheet of
properties dialog box of printer driver. (Windows)
How to Open the Printer Driver Setup Window
1185