Home » Bosch Manuals » Dishwashers » Bosch SHS863WD5N » Manual Viewer

Bosch SHS863WD5N Use and Care Manual - Page 40

Troubleshooting

Add to My Manuals
Save this manual to your list of manuals

Page 40 highlights

en-us Troubleshooting 3 Troubleshooting Dishwashers Troubleshoting may occasionally exhibit problems that are unrelated to a malfunction of the dishwasher itself. The following information may help you with a dishwasher problem without involving a repair professional. Problem Error code ":,‰ is lit. Error code ":ƒƒ is lit. Error code ":ƒ... is lit. Cause Supply hose kinked. Water supply turned off. Water supply line is clogged. Water in sump since sump filters 1b are dirty or blocked. Drain line is clogged. Drain hose is kinked, clogged or blocked. Drain pump impeller (vanes) is clogged or blocked. Drain pump cover was loose. Error code ":ƒ† is lit. Error code ":ƒˆ is lit. A different error code is indicated on the digital display. (":‹, to ":„‹) Drain pump is blocked or pump cover is loose. Supply voltage too low (less than 98 volts). A technical fault has probably occurred. Action Install supply hose without kinks. Turn on the water supply. Unclog water line. Clean filters. Unclog drain line. Replace drain hose. Remove drain pump cover, clean around pump impeller and replace cover. Lock drain pump cover into place in the sump. Clean drain pump and lock drain pump cover into place in the sump. Not a dishwasher fault; have the supply voltage and electrical installation checked. Switch off dishwasher with the On/Off switch (. After a short time restart the dishwasher. If the problem recurs, turn off the tap and pull out the power supply plug. Call customer service and mention the error code. 40

Section	Page
Table of contents	3
en-us Operating instructions	3
( Safety Definitions 5	3
( IMPORTANT SAFETY INSTRUCTIONS 6	3
ƒ Causes of Damage 9	3
* Getting Started 10	3
, Rinse Aid 13	3
- Loading the Dishwasher 15	3
. Detergent 25	3
/ Dishwasher Cycles 27	3
0 Dishwasher Cycle Options 28	3
1 Operating the Dishwasher 31	3
2 Care and Maintenance 35	3
3 Troubleshooting 40	3
4 Customer Service 45	3
‡ Statement of Limited Product Warranty 46	3
( Safety Definitions	5
Safety Definitions	5
9 WARNING	5
9 CAUTION	5
NOTICE	5
Note:	5
( IMPORTANT SAFETY INSTRUCTIONS	6
IMPORTANT SAFETY INSTRUCTIONS	6
READ AND SAVE THESE INSTRUCTIONS	6
To reduce the risk of fire, electrical shock, or serious injury, observe the following:	6
Risk of fire, electrical shock, or serious injury	6
9 WARNING	6
Risk of injury or death!	6
9 WARNING	6
Risk of injury!	6
9 WARNING	6
Risk of electrical shock or fire!	6
9 WARNING	6
RIsk of explosion!	6
9 WARNING	7
Health hazard!	7
GROUNDING INSTRUCTIONS	7
9 WARNING	7
Risk of electric shock!	7
Safe Operation	7
9 CAUTION	7
9 WARNING	8
Risk of injury!	8
9 WARNING	8
CHILD SAFETY!	8
Proper Care and Maintenance	8
Note:	8
NOTICE	8
Proposition 65 Warning:	8
ƒ Causes of Damage	9
Causes of Damage	9
NOTICES	9
* Getting Started	10
Getting Started	10
Appliance overview	10
Operating panel	11
Note:	11
Dishwasher interior components	11
Display indicators	11
Menu overview	12
Setting	12
Factory setting	12
Description	12
, Rinse Aid	13
Rinse Aid	13
Note:	13
Adding rinse aid	13
NOTICE	13
1. Open the rinse aid dispenser 9* by pressing on the latch of the lid and pull it open.	13
2. Add liquid rinse aid to the dispenser 9* until it is full. Do not overfill. Avoid spilling into air vent hole.	13
3. Close the lid. Lid must be fully closed until it clicks in order to seal.	13
4. Wipe up any excess rinse aid that may have puddled when the dispenser reservoir is full.	13
Tip:	13
NOTICE	13
Setting the amount of rinse aid used	14
Setting	14
Amount	14
1. Press the On/Off button (.	14
2. Hold down the function key # and press the Start button P until the display 8 indicates •:‹x or š:‹x (x can be any number). Release both buttons.	14
3. Press the function key # until the display 8 shows §:‹†.	14
4. Press the function key 3 to select the desired setting.	14
5. Press the Start button P to save the setting.	14
Turning off rinse aid indicator	14
NOTICE	14
- Loading the Dishwasher	15
Loading the Dishwasher	15
Dishware material	15
Note:	15
Recommended	15
Not Recommended	15
Loading the racks	15
For best dishwashing results, observe the following when loading the dishwasher:	15
NOTICE	16
Loading the upper rack	16
Note:	16
Loading the lower rack	16
Loading patterns for lower rack	16
12 place setting suggested loading pattern	16
Alternate loading pattern	16
Alternate loading pattern with pots and pans	17
Loading patterns for upper rack	17
12 place setting suggested loading pattern, with third rack cutlery drawer *	17
Alternate loading pattern	17
Alternate loading pattern with stemware	17
Loading patterns for third rack *	18
12 place setting suggested loading pattern	18
Loading the silverware basket	18
9 WARNING	18
Risk of injury!	18
Silverware basket *	18
Note:	18
The Double Flex silverware basket *	18
Side by side	19
Back to back	19
Note:	19
Suggested loading patterns	19
Silverware basket	19
Double Flex silverware basket	20
Unloading the dishwasher	20
9 CAUTION	20
Note:	20
Adjusting the height of the rack	20
With silverware basket	20
Upper rack	20
Lower rack	20
9.4 in (24 cm)	20
12.6 in (32 cm)	20
10.4 in (26.5 cm)	20
11.8 in (30 cm)	20
11.4 in (29 cm)	20
10.6 in (27 cm)	20
With third rack	20
Upper rack	20
Lower rack	20
7 in (18 cm)	20
12.6 in (32 cm)	20
8 in (20.5 cm)	20
11.8 in (30 cm)	20
9 in (23 cm)	20
10.6 in (27 cm)	20
RackMatic®	21
1. Pull the upper rack out of the dishwasher until it stops.	21
2. To lower the rack, push the RackMatic® lever inward.	21
3. To raise the rack, hold the basket on the sides of the upper rack and lift it up.	21
Note:	21
Rack accessories	21
Flip tines	21
Third rack	22
Cup shelves	22
Removing/Installing third rack	22
Removing third rack 1*	22
1. Pull out third rack all the way (1).	22
2. Lift upper rollers over the stopper hooks of both rails (2).	22
3. Pull third rack out forward and upward so that the holding hooks and the lower rollers of the rack slide over the stopper hooks of both rails (3).	22
Installing third rack 1*	23
1. Pull out third rack rails all the way (1).	23
2. Insert third rack at an angle. Make sure that the stopper hooks of both rails slide in between the holding hooks and the lower rollers of the third rack (2).	23
3. Slide third rack in and lift the upper rollers over the front stopper hooks of both rails (3).	23
4. Push in third rack (4).	23
Removing/Installing upper rack with Rackmatic®	23
Removing upper rack 12	23
1. Pull out upper rack all the way (1).	23
2. Lift front rollers over the stopper hook of the rail (2).	23
3. Pull out upper rack forwards and upwards so that the upper and lower rollers of the rack slide over the stopper hooks of both rails (3).	23
Installing upper rack 12	24
1. Pull out upper rack rails all the way (1).	24
2. Insert upper rack at an angle. Make sure that the stopper hooks of both rails slide in between the upper and lower rollers on the rear side of the rack (2).	24
3. Slide upper rack in and lift the upper rollers over the front stopper hooks of both rails (3).	24
4. Push in upper rack (4).	24
. Detergent	25
Detergent	25
NOTICE	25
Note:	25
Wash Cycle	25
Hard Water/ Heavy Soil	25
Medium Water/ Medium Soil	25
Soft Water/ Little Soil	25
Adding detergent	26
1. If the detergent dispenser 92 is still closed, push the button 9: to open it.	26
Note:	26
2. When using detergent tabs, lay them such that they do not come in contact with the cover, insert a detergent tab flat, not on its side.	26
Note:	26
3. Close the lid by placing the finger on the lid as shown. Slide the lid closed until it clicks.	26
Tip:	26
/ Dishwasher Cycles	27
Dishwasher Cycles	27
Wash cycle	27
Recommended use	27
Possible wash cycle option	27
Note:	27
Note:	27
The Energy Guide label was based on the Normal soil sensing cycle as follows: The unit was tested without any rinse aid (liquid) in the rinse aid dispenser 9*. A single dose of detergent was inserted into the detergent dispenser 92, with no detergent...	27
0 Dishwasher Cycle Options	28
Dishwasher Cycle Options	28
Delay	28
Half Load	28
Sanitize	28
Extra Dry	28
ExtraScrub®	28
Wash Cycle Information	29
Note:	30
Only sanitizing cycles have been designed to meet the requirements of Section 6 of the NSF/ANSI Standard for Residential Equipment for soil removal and sanitization efficacy. There is no intention, either directly or indirectly, to imply that all cyc...	30
Note:	30
1 Operating the Dishwasher	31
Operating the Dishwasher	31
9 WARNING	31
Risk of injury!	31
Protection against unintentional operation	31
This function will be activated when:	31
Note:	31
AquaSensor	31
Switching the appliance on	31
1. Turn the water supply on fully.	31
2. Press the On/Off button (.	31
3. Press Start button P.	31
Note:	31
Time display	32
Delay start	32
To set Delay start:	32
1. Press On/Off button (. Select a cycle.	32
2. Press Delay button @ until the displayed time corresponds with your requirements.	32
3. Press Start button P to activate Delay start.	32
To cancel Delay start:	32
1. Press Delay button @ until œ:‹‹ is indicated on the digital display 8.	32
2. Press Start button P to save setting.	32
Note:	32
Wash cycle end	32
To change the signal volume:	32
1. Open the door.	32
2. Press the On/Off button (.	32
3. Hold down function key # and press Start button P until the display 8 indicates š:‹x (x can be any number). Release both buttons.	32
4. Press function key # until the display shows ›:‹ƒ.	32
5. Press function key 3. Each time the button is pressed the set value increases by one level; when it reaches the value ›:‹„, the display jumps back to ›:‹‹ (off).	32
6. Press Start button P to save the setting.	32
Auto power off	33
To change the setting:	33
1. Press the On/Off button (.	33
2. Hold down the function key # and press the Start button P until the display 8 indicates š:‹x (x can be any number).	33
3. Release both buttons.	33
4. Press the function key # until the display 8 indicates ˜:‹x.	33
5. Press the function key 3 until the display corresponds with your requirements.	33
6. Press the Start button P.	33
Switching off the appliance	33
Short time after the end of the wash cycle:	33
1. Press On/Off button (.	33
2. Remove the dishes when they have cooled down.	33
9 WARNING	33
Risk of injury!	33
Interrupting the wash cycle	33
9 CAUTION	33
1. Press On/Off button (.	33
2. To continue the wash cycle, close the door and press On/Off button ( again.	33
Note:	33
Terminating the wash cycle (Reset)	34
Terminating the wash cycle	34
1. Press and hold Start button P for approximately 3 seconds until the display reads ‹:‹‚.	34
2. Wait about 1 minute while the dishwasher drains.	34
3. Press On/Off button (.	34
Changing the wash cycle	34
InfoLight®	34
To change the setting:	34
1. Press the On/Off button (.	34
2. Hold down function key # and press Start button P until the display 8 indicates š:‹x (x can be any number). Release both buttons.	34
3. Press function key # until the display shows ‚:‹‚.	34
4. Press the function key 3 to switch the InfoLight® feature on ‚:‹‚ or off ‚:‹‹.	34
5. Press Start button P to save the setting.	34
Intensive drying	34
1. Press the On/Off button (.	34
2. Hold down function key # and press Start button P until the display 8 indicates š:x (x can be any number).	34
3. Release both buttons.	34
4. Press function key # until the display 8 indicates the factory set value š:‹‹.	34
5. Press function key 3 to switch the intensive drying feature on š:‹‚ or off š:‹‹.	34
6. Press Start button P to save setting.	34
2 Care and Maintenance	35
Care and Maintenance	35
Cleaning the dishwasher	35
NOTICE	35
9 WARNING	35
RIsk of explosion!	35
9 WARNING	35
Filters	36
Filter components	36
The filter system 1b consists of three parts.	36
Cleaning intervals	36
Your filter system may need to be cleaned when:	36
Cleaning interval	36
Usage	36
Note:	36
To check or clean the filter system:	36
1. Unscrew the Large Object Trap as illustrated and remove the entire filter system.	36
2. Remove the microfilter from the fine filter for easier cleaning.	37
3. Rinse the filters under running water and use a soft brush to clean.	37
Note:	37
4. Reinstall the filter system in reverse sequence and lock into place by screwing the Large Object Trap until the marking arrows align.	37
Spray arms	37
Check spray arms 1:, 1R for grease and limescale deposits. If you find such deposits:	37
Drain pump	38
Large food remnants in the rinsing water not retained by the filters may block the waste water pump. In this case:	38
Note:	38
Preparing your unit for vacation	39
NOTICE	39
Winterizing your unit	39
NOTICE	39
3 Troubleshooting	40
Troubleshooting	40
Problem	40
Cause	40
Action	40
Note:	41
Note:	43
Note:	43
--------	44
4 Customer Service	45
Customer Service	45
1. Call us at 1-800-944-2904	45
2. Contact Customer Service from our web site: www.bosch-home.com/us or www.bosch-home.ca	45
3. Contact your installer or the Bosch Authorized Service Contractor in your area.	45
4. Write us:	45
‡ Statement of Limited Product Warranty	46
Statement of Limited Product Warranty	46
What this Warranty Covers & Who it Applies to:	46
How Long the Warranty Lasts	46
Extended Limited Warranty	46
BSH also provides these additional limited warranties:	46
Repair/Replace as Your Exclusive Remedy	47
Out of Warranty Product	47
Warranty Exclusions	47

Match case Limit results 1 per page

en-us

Troubleshooting

Tr o u b l

eshooti

Dishwashers may occasionally

exhibit problems that are unrelated to

a malfunction of the dishwasher itself.

The following information may help

you with a dishwasher problem

without involving a repair

professional.

Problem

Cause

Action

Error code

“

‚‰

is lit.

Supply hose kinked.

Install supply hose without kinks.

Water supply turned off.

Turn on the water supply.

Water supply line is clogged.

Unclog water line.

Error code

“

ƒƒ

is lit.

Water in sump since sump filters

are dirty or blocked.

Clean filters.

Error code

“

ƒ…

is lit.

Drain line is clogged.

Unclog drain line.

Drain hose is kinked, clogged or

blocked.

Replace drain hose.

Drain pump impeller (vanes) is

clogged or blocked.

Remove drain pump cover, clean around

pump impeller and replace cover.

Drain pump cover was loose.

Lock drain pump cover into place in the

sump.

Error code

“

ƒ†

is lit.

Drain pump is blocked or pump

cover is loose.

Clean drain pump and lock drain pump

cover into place in the sump.

Error code

“

ƒˆ

is lit.

Supply voltage too low (less than

98 volts).

Not a dishwasher fault; have the supply volt-

age and electrical installation checked.

A different

error code is

indicated on

the digital dis-

play.

(

“

‹‚

“

„‹

)

A technical fault has probably

occurred.

Switch off dishwasher with the On/Off

switch

(

. After a short time restart the

dishwasher.

If the problem recurs, turn off the tap and

pull out the power supply plug.

Call customer service and mention the error

code.