Blackberry TOUR 9630 User Guide
Blackberry TOUR 9630 - 256 MB - Verizon Wireless Manual
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- Blackberry TOUR 9630 | User Guide - Page 1
BlackBerry Tour 9630 Smartphone Version: 5.0 User Guide To find the latest user guides, visit www.blackberry.com/docs/smartphones. - Blackberry TOUR 9630 | User Guide - Page 2
SWDT643442-643442-0326125516-001 - Blackberry TOUR 9630 | User Guide - Page 3
...10 Navigation and typing...10 BlackBerry basics...11 Troubleshooting basics...14 Shortcuts...17 BlackBerry basics shortcuts...17 Phone shortcuts... ...36 Smart dialing...38 TTY support...39 Multiple phone numbers...39 Phone options...40 Phone shortcuts...42 Troubleshooting...43 Voice commands...45 - Blackberry TOUR 9630 | User Guide - Page 4
for voice prompts...46 Improve voice recognition...47 Troubleshooting...47 Messages...48 Message basics...48 Email messages messages...83 Message shortcuts...89 Troubleshooting...90 Files and attachments...94 File File and attachment shortcuts...101 Troubleshooting...102 Media...103 Audio and - Blackberry TOUR 9630 | User Guide - Page 5
Web feeds...134 Browser options...135 Browser security...139 Browser push...142 Browser shortcuts...143 Troubleshooting...144 Date, time, and alarm...145 Set the date and time manually...145 Get the date and time from the wireless network automatically...145 Change what appears on the display when - Blackberry TOUR 9630 | User Guide - Page 6
...193 Change the language for voice commands...193 Display and keyboard...194 Backlighting...194 Display options...194 Keyboard...197 Themes...198 Troubleshooting...199 Search...200 Messages, attachments, and web pages...200 Organizer data...203 Search shortcuts...204 Synchronization...205 About - Blackberry TOUR 9630 | User Guide - Page 7
...217 GPS technology...218 About GPS technology...218 Get your GPS location...218 Turn off location aiding...218 Prevent others from tracking your location...219 Troubleshooting...219 Maps...220 Map basics...220 Navigation...222 Maps bookmarks...223 Map options...224 Map shortcuts...226 - Blackberry TOUR 9630 | User Guide - Page 8
a web site...234 Update the BlackBerry Device Software from a web site...235 Troubleshooting...235 Wireless network coverage...237 Turn on the connection to the wireless network...237 Turn off the connection to the wireless network...237 Turn on or turn off data service or set roaming options...237 - Blackberry TOUR 9630 | User Guide - Page 9
security software...282 Third-party application control...282 Troubleshooting...286 Service books and diagnostic reports...288 Service books... 292 Assign ring tones and alerts to a contact...292 TTY support...293 Voice dialing...294 AutoText...294 Predictive input method...294 BrickBreaker...296 - Blackberry TOUR 9630 | User Guide - Page 10
the high scores on the BrickBreaker web site...298 Word Mole game...299 Word Mole game basics...299 Single-player games...300 Multiplayer games...301 Troubleshooting...302 Glossary...304 Legal notice...308 - Blackberry TOUR 9630 | User Guide - Page 11
networks are available. Some wireless networks do not support features such as call blocking, call forwarding, or cell broadcasting. For more information, contact your wireless service provider. Related topics Wireless networks that your device connects to, 238 BlackBerry Device Software, 233 9 - Blackberry TOUR 9630 | User Guide - Page 12
screen or in a folder, click the Setup Wizard icon. 2. Complete the instructions on the screen. Set up an email address To perform this task, you service provider. • I want to use a work email account with a BlackBerry Enterprise Server: This email setup option is most common for corporate users - Blackberry TOUR 9630 | User Guide - Page 13
User Guide Welcome to BlackBerry! Key Menu key Escape key Actions • view more applications on the Home screen the Ring Tone field, click a ring tone. • To use a ring tone that you downloaded, in the Ring Tone field, click Select Music. Navigate to a folder that contains ring tones. Click a ring tone. - Blackberry TOUR 9630 | User Guide - Page 14
User Guide 5. Press the Menu key. 6. Click Save. Send an email message 1. On the Home screen, click the Messages icon. 2. Press the key. 3. the Home screen, click the Contacts icon. 2. Click New Contact. 3. Type the contact information. 4. Press the key. 5. Click Save. 12 Welcome to BlackBerry! - Blackberry TOUR 9630 | User Guide - Page 15
User Guide Welcome to BlackBerry! Schedule an appointment 1. On the Home screen, click the Calendar icon. 2. picture, 13 Visit a web page Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about the charges associated with - Blackberry TOUR 9630 | User Guide - Page 16
User Guide Welcome to BlackBerry Troubleshooting basics I cannot make or receive calls Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your wireless service plan includes phone or voice services might support more than - Blackberry TOUR 9630 | User Guide - Page 17
User Guide Welcome to BlackBerry! BlackBerry® Internet Service, verify that you have completed the process for switching devices automatically or manually messages Depending on your wireless service plan, this feature might not be supported. Verify that your BlackBerry® device is connected to the - Blackberry TOUR 9630 | User Guide - Page 18
travel charger. • Verify that BlackBerry device USB drivers are installed on your computer. When you install BlackBerry® Desktop Software from the CD that came with your device, the correct USB drivers should be installed. You can also download the latest version of BlackBerry Desktop Software from - Blackberry TOUR 9630 | User Guide - Page 19
User Guide Shortcuts Shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. BlackBerry basics shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. • To move the cursor, roll the trackball. • - Blackberry TOUR 9630 | User Guide - Page 20
User Guide Shortcuts • If you have multiple phone numbers associated with your press T. • To move to the bottom of a message list, press B. • To move to the next date, press N. • To move to the previous date, press P. • To move to the next unopened item, press U. • To move to the next related - Blackberry TOUR 9630 | User Guide - Page 21
User Guide Shortcuts Typing shortcuts Depending on the typing input language that you . For example, to type ü, press and hold U and roll the trackball to the left until ü appears. Release the letter key when the accented or special character appears. • To type a number in a number field, press - Blackberry TOUR 9630 | User Guide - Page 22
User Guide Shortcuts • To move to the next slide when viewing a presentation in slide view, press N. and video files • To pause an audio or video file, press the Mute key on the top of your BlackBerry® device. To resume playing an audio or video file, press the Mute key again. • To play the next - Blackberry TOUR 9630 | User Guide - Page 23
User Guide • To insert a slash mark (/) in move to a specific web page, press G. • To return to the home page, press H. • To turn on support for JavaScript, press J. • To open the bookmark list, press K. • To add a bookmark, press A. • To To move to the current date, press T. • To move to a specific - Blackberry TOUR 9630 | User Guide - Page 24
User Guide Shortcuts Search shortcuts Depending on the typing input language that you are using key. To hide tracking information at the bottom of a map, press the Space key again. Troubleshooting I cannot use a shortcut Depending on the typing input language that you are using, some shortcuts - Blackberry TOUR 9630 | User Guide - Page 25
User Guide Phone Phone Phone basics Find your phone number Perform one of the following with your BlackBerry® device, to view a list of your phone numbers, from the Home screen, press the Send key. Click the My Number field at the top of the screen. If your wireless service plan supports SMS text - Blackberry TOUR 9630 | User Guide - Page 26
User Guide Tone field, click a ring tone. • To use a ring tone that you downloaded, in the Ring Tone field, click Select Music. Navigate to a folder that off mute, press the Mute key again. Place a call on hold If your BlackBerry® device is connected to a CDMA network, you cannot place a call on hold. - Blackberry TOUR 9630 | User Guide - Page 27
User Guide Phone Dial an extension 1. Press the X key. 2. Type the extension number. Dial using numbers or letters When you type a letter in a phone number, your BlackBerry® device dials the number that is associated with the letter on a conventional phone keypad. • To type a number, press a - Blackberry TOUR 9630 | User Guide - Page 28
is in standby mode, type the emergency number. Complete the instructions on the screen. About GPS technology Depending on your wireless service provider, this feature might not be supported. You can use GPS technology on your BlackBerry® device to get your GPS location and to use location-based - Blackberry TOUR 9630 | User Guide - Page 29
User Guide Phone If your device does not have an internal GPS receiver or your wireless service provider does not support location-based services and you want to use GPS technology, you can pair your BlackBerry device with a Bluetooth® enabled GPS receiver. For more information, contact your - Blackberry TOUR 9630 | User Guide - Page 30
User Guide Phone 6. Press the Menu key. 7. Click Save. Improve sound quality during a call when you check your voice mail. For more information, contact your wireless service provider. Check your voice mail Depending on your theme, you might be able to check your voice mail from the Home screen - Blackberry TOUR 9630 | User Guide - Page 31
User Guide Phone 3. Click Options. 4. Click Voice Mail. 5. Type a voice mail access number and a password. 6. Press the Menu key. 7. Click Save. Speed dial Set up speed dial - Blackberry TOUR 9630 | User Guide - Page 32
User Guide Phone Conference calls About conference calls You can create two types of conference calls with your BlackBerry® device. If your organization or a conferencing service BlackBerry device to enter the conference call meeting with a one-touch Join Now option, if this feature is supported - Blackberry TOUR 9630 | User Guide - Page 33
User Guide your wireless service provider, this feature might not be supported. 1. During A call log also includes the date of the call, the phone the messages application. Depending on your theme, when you miss a call, a call log, it is stored on your BlackBerry® device for 30 days. View call logs - Blackberry TOUR 9630 | User Guide - Page 34
User Guide Phone • To hide call logs in the messages application, select the None option. Add notes to a call log 1. To delete a range of call logs, highlight a call log. Press and hold the Shift key. Roll the trackball up or down. Release the Shift key. 3. Press the Menu key. 4. Click Delete. 32 - Blackberry TOUR 9630 | User Guide - Page 35
User Guide Phone Delete call log notes 1. From the Home screen, press the Send key. . Call waiting Turn on call waiting To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service. 1. From the Home screen, press the Send key. 2. Press the - Blackberry TOUR 9630 | User Guide - Page 36
User Guide Phone Forward calls To perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options. 4. Click Call Forwarding. 5. Perform one of the following - Blackberry TOUR 9630 | User Guide - Page 37
User Guide Phone 8. Press the Menu key. 9. Click Edit. 10. Change the phone number on your wireless service provider and wireless network, this feature might not be supported. Block calls To perform this task, your BlackBerry® device must use a SIM card, and your wireless service provider must set - Blackberry TOUR 9630 | User Guide - Page 38
User Guide Phone 8. Type your call blocking password. To stop blocking calls, highlight key. 6. Click Change Password. Fixed dialing Depending on your wireless service provider and wireless network, this feature might not be supported. About fixed dialing If you turn on fixed dialing, you can - Blackberry TOUR 9630 | User Guide - Page 39
User Guide Phone Add a contact to your fixed dialing list To perform this task, your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options. 4. Click FDN - Blackberry TOUR 9630 | User Guide - Page 40
User Guide from the default codes that you set. Some country codes are not supported by the smart-dialing feature. In the smart-dialing options, you for an organization. 6. In the Wait For field, set how long your BlackBerry® device waits before dialing an extension. 7. In the Extension Length field, - Blackberry TOUR 9630 | User Guide - Page 41
User Guide Phone TTY support Depending on your wireless service provider, this feature might not be supported. About TTY support When you turn on TTY support and you connect your BlackBerry® device to a TTY device that operates at 45.45 bits per second, you can make calls to and receive calls from - Blackberry TOUR 9630 | User Guide - Page 42
User Guide Phone If your SIM card supports more BlackBerry MVS Client phone number, you can make calls using your active phone number only, but you receive calls to all phone numbers. If you are already on a call, you can receive calls to all phone numbers. If your wireless service plan supports - Blackberry TOUR 9630 | User Guide - Page 43
User Guide Phone 7. Click Save. To sort phone numbers or contacts by call logs again, change the Phone List View field to Call Log. Hide or display - Blackberry TOUR 9630 | User Guide - Page 44
User Guide Phone 2. more information about the exact duration of a call, contact your wireless service provider. 1. From the Home screen, press the Send key. 2. hold 1. • To send an incoming call to voice mail when your BlackBerry® device is inserted in a holster, press and hold the Volume Down - Blackberry TOUR 9630 | User Guide - Page 45
User Guide Phone Troubleshooting I cannot make or receive calls Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your wireless service plan includes phone or voice services your SIM card might support more than one phone - Blackberry TOUR 9630 | User Guide - Page 46
User Guide Phone • Verify that your BlackBerry® device is connected to the wireless network. • If you are using a Bluetooth® enabled device, such as a handsfree car kit or wireless headset, verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth - Blackberry TOUR 9630 | User Guide - Page 47
User Guide headset, the paired Bluetooth enabled device must support this feature and you must turn on have multiple phone numbers associated with your BlackBerry® device, say this voice command to is connected to. "Check battery" Say this voice command to check the battery power level. "Repeat" - Blackberry TOUR 9630 | User Guide - Page 48
User Guide Voice commands Change the language for voice commands To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service clarification, or voice prompts might read out instructions that appear on the screen. 1. On - Blackberry TOUR 9630 | User Guide - Page 49
User Guide Voice commands Improve voice recognition You can improve voice recognition Adapt Voice. 4. Complete the instructions on the screen. Troubleshooting I cannot make calls using a voice command Try performing the following actions: • Verify that your BlackBerry® device is connected to the - Blackberry TOUR 9630 | User Guide - Page 50
User Guide Messages Message basics Composing messages Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, - Blackberry TOUR 9630 | User Guide - Page 51
User Guide Messages 2. Click Attach Address or Attach Contact. 3. Click a contact. Add a signature to your work email messages To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. On the - Blackberry TOUR 9630 | User Guide - Page 52
User Guide Messages 7. Click Send. Related topics Search for contacts in your organization's address book, 151 Mailing lists, 153 Send an SMS text message You can send an SMS text message to up to ten recipients. Depending on your theme wireless service plan, this feature might not be supported. - Blackberry TOUR 9630 | User Guide - Page 53
User Guide Messages • If the contact is not in your contact list, click [Use Once]. Click Email or Phone. Type an email address or an MMS phone - Blackberry TOUR 9630 | User Guide - Page 54
User Guide Messages Managing messages Open a message 1. On the Home screen, click the Menu key. Click Mark Opened or Mark Unopened. • To mark all messages prior to a specific date as opened, highlight the date field, press the Menu key. Click Mark Prior Opened. View an address instead of a display - Blackberry TOUR 9630 | User Guide - Page 55
User Guide Messages 2. Press the Menu key. 3. Click View Folder. 4. Click a folder. Delete a message Roll the trackball up or down. Release the Shift key. Press the Menu key. Click Delete Messages. • To delete all messages prior to a certain date, highlight a date field. Press the Menu key. Click - Blackberry TOUR 9630 | User Guide - Page 56
User Guide Messages Delete the original text from a reply message 1. When you are replying to a message, press the Menu key. 2. Click Delete Original Text. File an email message To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more - Blackberry TOUR 9630 | User Guide - Page 57
User Guide Messages 9. Press the Menu key. 10. Click Save. Note: If you click the Select All menu item, all email messages, including email messages that appear in the sent items folder in the email application on your computer, appear on your BlackBerry change the Message Services field. 6. Change - Blackberry TOUR 9630 | User Guide - Page 58
To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. If you use the BlackBerry® Internet Service, see the BlackBerry Internet Service Online Help for more information. 1. On the Home screen - Blackberry TOUR 9630 | User Guide - Page 59
User Guide Messages Specify one or more contacts or email addresses that the email . Action: Set whether email messages that the email message filter applies to are forwarded to your BlackBerry® device. If email messages are forwarded, specify whether they are forwarded with high importance or with - Blackberry TOUR 9630 | User Guide - Page 60
User Guide Messages 4. Click Email Filters. 5. your email account is associated with a BlackBerry® Enterprise Server that supports this feature, changes that you make BlackBerry® Desktop Manager. For more information about email reconciliation, see the BlackBerry® Desktop Software Online Help. 58 - Blackberry TOUR 9630 | User Guide - Page 61
User Guide Messages Add, move, rename, or delete an email folder To perform this task, your email account must use a BlackBerry® Enterprise Server that supports Save. Change a flag You can change the status, color, note, or due date for a flag. If you make changes to a flag in an email message that - Blackberry TOUR 9630 | User Guide - Page 62
User Guide your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, Services field. 6. Change the Use Out Of Office Reply field to Yes. 7. In the text box that appears, type a reply. 8. If you use IBM® Lotus Notes®, in the Until field, set the date - Blackberry TOUR 9630 | User Guide - Page 63
User Guide Messages • To set whether your BlackBerry device sends a read receipt or delivery Services field. 6. Change the Enable HTML Email field to No. 7. Press the Menu key. 8. Click Save. Stop loading pictures in HTML email messages By default, your BlackBerry® device automatically downloads - Blackberry TOUR 9630 | User Guide - Page 64
User Guide Save. To download more of an Services. 4. Change the Messaging (CMIME) field or the Calendar (CICAL) field. 5. Press the Menu key. 6. Click Save. Stop forwarding email messages to your device To perform this task, your email account must use a BlackBerry® Enterprise Server that supports - Blackberry TOUR 9630 | User Guide - Page 65
User Guide Messages To forward email messages to your BlackBerry device again, change the Send Email to Handheld field to Yes. PIN messages About PIN messages A PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have contacts who use a - Blackberry TOUR 9630 | User Guide - Page 66
plan for SMS text messaging. Depending on your wireless service provider, this feature might not be supported. You can forward SMS text messages as PIN messages or email messages. If your BlackBerry® device is connected to a CDMA network, you can also send an SMS text message to an email address - Blackberry TOUR 9630 | User Guide - Page 67
User Guide Messages • To use a preloaded ring tone, in the Ring Tone field, click a ring tone. • To use a ring tone that you downloaded, in the Ring Tone field, click Select Music. Navigate to a folder that contains ring tones. Click a ring tone. 5. Press the Menu key. 6. Click Save. Delete - Blackberry TOUR 9630 | User Guide - Page 68
Press the Menu key. 5. Click Save. Store SMS text messages on your SIM card Depending on your wireless service provider and wireless network, this feature might not be supported. If your BlackBerry® device uses a SIM card and you set your SIM card to store SMS text messages, your SMS text messages - Blackberry TOUR 9630 | User Guide - Page 69
User Guide Messages Set a wireless network type for sending SMS text messages Depending on your wireless service provider and wireless network, this feature might not be supported To perform this task, your BlackBerry® device must use a SIM card, and your wireless service provider must set up your - Blackberry TOUR 9630 | User Guide - Page 70
with your BlackBerry® device, your device sends MMS messages using the first phone number that appears in the drop-down list beside the My Number field at the top of the screen in the phone application. Send an MMS message Depending on your wireless service plan, this feature might not be supported - Blackberry TOUR 9630 | User Guide - Page 71
User Guide Messages 3. Click Compose MMS. 4. Perform one of the following actions: • If the contact is not in your contact list, click [Use Once]. Click Email or - Blackberry TOUR 9630 | User Guide - Page 72
User Guide MMS message attachments Attach a media file to an MMS message 1. When composing an MMS message, press the Menu key. 2. Click one of the following menu - Blackberry TOUR 9630 | User Guide - Page 73
User Guide Messages • Save Ringtone • Save Video • Save Voice Note MMS message options Request delivery or read notification for an MMS message 1. When composing an MMS message, - Blackberry TOUR 9630 | User Guide - Page 74
User Guide Messages 2. Click MMS. 3. In the Message Filtering section, select the Reject Anonymous Messages check box or the . 7. Click Save. Use color to differentiate work messages from other messages To perform this task, your BlackBerry® device must be associated with an email account that uses - Blackberry TOUR 9630 | User Guide - Page 75
send messages using the email address for the email account. For more information about associating your device with more than one email account, see the BlackBerry Internet Service Online Help. Depending on your theme, a separate message list might appear for SMS text messages and MMS messages. 73 - Blackberry TOUR 9630 | User Guide - Page 76
User Guide Messages Hide messages from the main messages application You can prevent messages from specific email accounts from appearing in the main messages application. You can also set a separate icon to appear on the Home screen for SMS text messages and MMS messages. Depending on your theme, - Blackberry TOUR 9630 | User Guide - Page 77
User Guide Messages • To show recent and missed calls in the messages application, select the All Calls option. • To hide call logs in the messages application, select the None option. Block incoming messages If your BlackBerry® device is associated with an email account that uses a BlackBerry® - Blackberry TOUR 9630 | User Guide - Page 78
User Guide Messages 8. Type the contact information. 9. Press the Enter key. 10. Press the add another level of security to email messages and PIN messages that you send from your BlackBerry® device. Digital signatures are designed to help recipients verify the authenticity and integrity of - Blackberry TOUR 9630 | User Guide - Page 79
User Guide Messages 3. Click Options. 4. Set the Use Password-Based Encryption included in a received message or is not already stored in the key store on your BlackBerry® device, you can download the certificate. 1. In a message, highlight the encryption indicator or a digital signature indicator - Blackberry TOUR 9630 | User Guide - Page 80
User Guide Attachment indicators in S/MIME-protected messages : The message includes a certificate S/MIME-protected message status Digital signature indicators for S/MIME protected messages : Your BlackBerry® device verified the digital signature. : Your device cannot verify the digital signature. - Blackberry TOUR 9630 | User Guide - Page 81
User Guide Messages : Your device trusts the certificate chain. : The sender's email address If a certificate is included in a received message, or is already stored in the key store on your BlackBerry® device, you can check the status of the sender's certificate, or you can check the status of - Blackberry TOUR 9630 | User Guide - Page 82
Encrypted Attachment Information field to Automatically. • To download attachments in encrypted messages manually, change the Retrieve Encrypted Attachment Information field to Manually. • To prevent your BlackBerry® device from downloading attachments in encrypted messages, change the Retrieve - Blackberry TOUR 9630 | User Guide - Page 83
User Guide Messages Your BlackBerry click the Options icon. 2. Click Advanced Options. 3. Click Default Services. 4. Change the Default Classification field. 5. Press the Menu key. BlackBerry® device uses the first selected encryption algorithm in the list that all recipients are known to support. - Blackberry TOUR 9630 | User Guide - Page 84
® client working with PGP® Desktop Professional or that was encrypted by the PGP® Universal Server. IBM Lotus Notes native encrypted messages About IBM Lotus Notes native encrypted messages If your email account is associated with a BlackBerry® Enterprise Server that supports this feature, you can - Blackberry TOUR 9630 | User Guide - Page 85
User Guide Messages Before you can send or receive IBM Lotus Notes native encrypted messages, you must import your IBM Lotus Notes ID file using Lotus® iNotes® (previously known as IBM® Lotus® Domino® Web Access) or using the BlackBerry® Desktop Manager. For more information about importing your - Blackberry TOUR 9630 | User Guide - Page 86
User Guide Messages Encrypt a PGP protected message with a pass phrase By default, your BlackBerry® device uses your PGP® key to Attach PGP Keys. 3. Highlight a PGP key. 4. Press the Menu key. 5. Click Continue. Download the PGP key used to sign or encrypt a message If a PGP® key is not included in - Blackberry TOUR 9630 | User Guide - Page 87
User Guide Attachment indicators in PGP protected messages : The message includes a PGP® key attachment. : The message includes . : The message is weakly encrypted. Digital signature indicators for PGP protected messages : Your BlackBerry® device verified the digital signature. : Messages 85 - Blackberry TOUR 9630 | User Guide - Page 88
User Guide Messages Your device cannot verify the digital signature. : Your device requires more data to To download attachments in encrypted messages manually, change the Retrieve Encrypted Attachment Information field to Manually. • To prevent your BlackBerry® device from downloading attachments - Blackberry TOUR 9630 | User Guide - Page 89
User Guide Messages 5. Press the Menu key. 6. Click OK. Change the default signing and encryption option Your BlackBerry BlackBerry® Enterprise Server that supports this feature and your administrator must turn on message classifications. Your BlackBerry . 3. Click Default Services. 4. Change the - Blackberry TOUR 9630 | User Guide - Page 90
User Guide Messages 4. Change the Message Viewer Icons field. 5. Press the Menu key. 6. Click Save. Change the encryption algorithms for PGP protected messages If a message has multiple recipients, your BlackBerry problems with my PGP keys field to Yes. PGP protected message troubleshooting Some - Blackberry TOUR 9630 | User Guide - Page 91
User Guide Messages • If you use message classifications, verify that the message classification supports the signing or encryption options that you want. Try using a different message classification. I cannot open an attachment in an encrypted message The attachment information might - Blackberry TOUR 9630 | User Guide - Page 92
User Guide Messages • To move to the previous date, press P. • To move to the next unopened item, press U. • To move to the next related message, press J. • To move to the previous related message, press K. Troubleshooting on your device from the BlackBerry® Internet Service. If you have not - Blackberry TOUR 9630 | User Guide - Page 93
of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. Related topics Reconcile email messages over the wireless network, 205 I cannot send SMS text messages Depending on your wireless service plan, this feature might not be supported. Verify that - Blackberry TOUR 9630 | User Guide - Page 94
User Guide Messages If you have set your BlackBerry® device to hide filed messages and you receive a Click More or More All. • If you are downloading an attachment, cancel the download and wait for a short period of time. Try downloading the attachment again. HTML email messages do not appear - Blackberry TOUR 9630 | User Guide - Page 95
User Guide Messages Email message filters, 56 I cannot turn on cell broadcasting If your BlackBerry® device uses a SIM card, your SIM card might not support such as your device model and wireless service plan. If your email account uses a BlackBerry® Enterprise Server, your organization might not - Blackberry TOUR 9630 | User Guide - Page 96
, click an attachment. 5. If necessary, in the dialog box, click an option. Download a file or an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless - Blackberry TOUR 9630 | User Guide - Page 97
User Guide Files and attachments 5. Highlight the folder that you want to save the file or attachment in. 6. Press the Menu key. 7. Click Select Here. Stop downloading a file or an attachment 1. In the message, in the calendar entry, or on the web page that you are downloading the file or - Blackberry TOUR 9630 | User Guide - Page 98
User Guide Files and attachments 5. Click Copy. 6. Navigate to a location. 7. Click a folder. email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. On - Blackberry TOUR 9630 | User Guide - Page 99
User Guide Files and attachments Managing files and attachments View properties for an attachment You can view the size, author, publication date, and other attachment properties for an attachment. 1. In an attachment, press the Menu key. 2. Click Retrieve Info or View Info. View properties for a - Blackberry TOUR 9630 | User Guide - Page 100
User Guide Files and attachments 4. Press the Menu key. 5. Click Move. 6. Navigate to a location. 7. Click a folder. 8. Click Move Into. Documents Open a password-protected .pdf file To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise - Blackberry TOUR 9630 | User Guide - Page 101
User Guide Files and attachments Spreadsheets Move to a specific cell 1. In a spreadsheet, press the Menu key. 2. Click Go to Cell. 3. Type the cell co-ordinates. 4. Press the - Blackberry TOUR 9630 | User Guide - Page 102
User Guide Files and attachments • To view the gridlines in the spreadsheet, set the Show Gridlines field to Yes. • To label spreadsheet rows with numbers and columns - Blackberry TOUR 9630 | User Guide - Page 103
User Guide Files and attachments 2. Click Rotate. Zoom in to or out from a slide 1. When of your email message can view your contact information or add it to the contact list on their BlackBerry® device. When you open an email message that contains a vCard contact attachment, a book icon appears - Blackberry TOUR 9630 | User Guide - Page 104
User Guide Files and attachments • To search for text in a file or an attachment text and slide view, press G. Troubleshooting A skipped content bar appears in a document More content is available for you to download to your BlackBerry® device. 1. To download the content, click the skipped content - Blackberry TOUR 9630 | User Guide - Page 105
User Guide Media Media Audio and video files Play a media file 1. On the Home screen, preloaded ring tone, in the Ring Tone field, click a ring tone. • To use a ring tone that you downloaded, in the Ring Tone field, click Select Music. Navigate to a folder that contains ring tones. Click a ring - Blackberry TOUR 9630 | User Guide - Page 106
User Guide Media Fast-forward or rewind a media file 1. When playing a media file, click the progress bar. 2. Roll the trackball to the right or left. 3. Click the - Blackberry TOUR 9630 | User Guide - Page 107
User Guide Adjust the volume • To increase the volume, press the Volume Up key on the right side of your BlackBerry® device. • To volume using the audio boost feature Depending on your BlackBerry® device model, this feature might not be supported. The audio boost feature allows you to amplify the - Blackberry TOUR 9630 | User Guide - Page 108
User Guide Media About using a headset You can purchase an optional headset to use with your BlackBerry after a period of time to conserve battery power. 1. On the Home screen, when you play video files that support closed captioning. 1. On the Home manually adding songs that are on your BlackBerry - Blackberry TOUR 9630 | User Guide - Page 109
User Guide Create a standard playlist 1. On the Home screen, click the Media icon. 2. Click the Music icon. 3. Click Playlists. 4. Click New Playlist. 5. Click Standard Playlist. 6. Type a name - Blackberry TOUR 9630 | User Guide - Page 110
User Guide 10. Click Save. Related topics Shuffle songs, 104 Delete a song from a playlist 1. On the Home screen, click the Media icon. 2. Click the Music icon. 3. Click - Blackberry TOUR 9630 | User Guide - Page 111
User Guide Media Related topics Rename an audio or video file, 115 Rename a Delete a media file or folder, 116 Video recorder Depending on your BlackBerry® device, the camera or video camera feature might not be supported. Depending on your device model, some camera and video camera features - Blackberry TOUR 9630 | User Guide - Page 112
User Guide Media 6. Press the Menu key. 7. Click Save. Apply a color effect to videos You can apply a sepia or black-and-white color effect to videos that you record. 1. On the Home screen, click the Media icon. 2. Click the Video Camera icon. 3. Press the Menu - Blackberry TOUR 9630 | User Guide - Page 113
User Guide Media Camera Depending on your BlackBerry® device, the camera or video camera feature might not be supported. Depending on your device model, some camera and video camera features might not be supported. Take a picture 1. On the Home screen, click the Camera icon. 2. Press the Right - Blackberry TOUR 9630 | User Guide - Page 114
User Guide Media 5. Press the Menu key. 6. Click Save. Related topics Move a media file . 5. Press the Menu key. 6. Click Save. Apply a color effect to pictures You can apply a sepia or black-and-white color effect to pictures that you take. 1. On the Home screen, click the Camera icon. 2. Press - Blackberry TOUR 9630 | User Guide - Page 115
User Guide Media Pictures View a picture 1. On the Home screen, click the Media icon. 2. a web page You can save picture files, such as .jpg, .png, .gif, or .bmp files, to the BlackBerry® device memory or a media card. 1. Open a picture attachment in an MMS message or highlight a picture on a web - Blackberry TOUR 9630 | User Guide - Page 116
User Guide Media Use a picture as your device wallpaper 1. On the Home screen, click the Media icon. 2. Click Pictures. 3. Browse to a picture. 4. Click Set As Wallpaper. View - Blackberry TOUR 9630 | User Guide - Page 117
User Guide Media 6. Click Save. Managing media files Rename an audio or video picture or picture folder You can only rename pictures and picture folders that you transferred to or created on your BlackBerry® device. 1. On the Home screen, click the Media icon. 2. Click the Pictures icon. 3. Click - Blackberry TOUR 9630 | User Guide - Page 118
User Guide 3. Click Explore. 4. Navigate to a folder that contains media files. 5. Highlight a media file. 6. Press the Menu key. 7. Click Move. 8. Navigate to the new location. 9. Click a folder. - Blackberry TOUR 9630 | User Guide - Page 119
the Menu key. 4. Click Format. 5. Complete the instructions on the screen. View the amount of memory used by media files 1. On the Home screen, click the Media icon. 2. Press the Menu key. 3. Click Memory Use. Supported media cards Your BlackBerry® device supports media card sizes up to 32 GB. Only - Blackberry TOUR 9630 | User Guide - Page 120
Click Save. Change how you transfer files between your device and your computer Depending on your BlackBerry® device model or your wireless service provider, mass storage mode or MTP might not be supported. 1. On the Home screen or in a folder, click the Options icon. 2. Click Memory. 3. Perform one - Blackberry TOUR 9630 | User Guide - Page 121
User Guide Media 2. Click Memory. 3. Change the Auto Enable Mass Storage Mode When Connected field to Yes or No. 4. Press the Menu key. 5. Click Save. About compression Compression is designed to reduce the size of your BlackBerry® device data while maintaining the integrity of that data. When - Blackberry TOUR 9630 | User Guide - Page 122
User Guide Media Related topics Set a device password, 249 Repair your media card or device memory CAUTION: If you run the repair feature on your BlackBerry® device, your device might delete files that have errors from your media card or device memory. 1. On the Home screen or in a folder, click - Blackberry TOUR 9630 | User Guide - Page 123
User Guide Media Type Video File format • .wma • .wav • .mp4 • .3gp • .3gp2 • .avi • .asf • .wmv For more information about file formats that your BlackBerry® device supports, visit www.blackberry.com/btsc and search for media types supported. Transfer a file between your device and your - Blackberry TOUR 9630 | User Guide - Page 124
User Guide Media • To synchronize specific playlists, select the check box beside one computer in mass storage mode or MTP Depending on your BlackBerry® device model or your wireless service provider, mass storage mode or MTP might not be supported. Mass storage mode and MTP enable you to transfer - Blackberry TOUR 9630 | User Guide - Page 125
User Guide Media Save a media file from a web page 1. On a web page, click a link for a Image. 4. Click Save. Download a file or an attachment To perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more - Blackberry TOUR 9630 | User Guide - Page 126
User Guide 3. Press the Menu key. 4. Click Receive Using Bluetooth. 5. Send a media audio or video file, click the send option for a message type. Download a ring tone Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Media icon. 2. Click - Blackberry TOUR 9630 | User Guide - Page 127
a video, press the Space key. Troubleshooting I cannot play a media file on a web page Your BlackBerry® device might not support the size or file format of the media file. I cannot open media files Depending on your BlackBerry® device model or your wireless service provider, mass storage mode or MTP - Blackberry TOUR 9630 | User Guide - Page 128
User Guide Media • If you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop media card Depending on your BlackBerry® device model or your wireless service provider, mass storage mode or MTP might not be supported. Try performing the following - Blackberry TOUR 9630 | User Guide - Page 129
User Guide Media The flash dims or turns off If the camera has a flash, and the battery power level drops below 20 percent, the flash dims to conserve battery power. In cold temperatures, when the battery model and wireless service plan. If your email account uses a BlackBerry® Enterprise Server, - Blackberry TOUR 9630 | User Guide - Page 130
User Guide Browser Browser Browser basics Browsing web pages Visit a web page Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about the charges associated with using each browser, contact your wireless service provider. - Blackberry TOUR 9630 | User Guide - Page 131
User Guide Browser Move back or forward a web page 1. On a web page, press the Menu key information about the fees associated with each of the browsers that are available on your BlackBerry® device, contact your wireless service provider. 1. On the Home screen, click the Browser icon. 2. Press the - Blackberry TOUR 9630 | User Guide - Page 132
User Guide Return to the home page 1. On a web page, press the Menu key. 2. Click Home. Close the browser 1. On a web page, press the Menu key. 2. Click - Blackberry TOUR 9630 | User Guide - Page 133
User Guide Browser 2. Press the Menu key. 3. Click Link Address or Image Address. 4. Click Send Address. 5. Click a message type. To return to the browser after you send - Blackberry TOUR 9630 | User Guide - Page 134
User Guide Browser Add a bookmark for a web page Depending on the browser more information about the fees associated with each of the browsers that are available on your BlackBerry® device, contact your wireless service provider. 1. On a web page, press the Menu key. 2. Click Add Bookmark - Blackberry TOUR 9630 | User Guide - Page 135
User Guide 4. Highlight a bookmark. 5. Press the Menu key. 6. Click Delete Bookmark. Add a bookmark folder for web pages 1. On the Home screen, click the Browser icon. 2. Press the - Blackberry TOUR 9630 | User Guide - Page 136
User Guide them appear in italic. In a web feed, unopened web feed titles appear in bold. If one or more web feeds are available on a web page, the Add to web feed content If your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service, you can listen to web - Blackberry TOUR 9630 | User Guide - Page 137
User Guide 3. Click Get Audio. Mark a web feed title as opened or unopened In a web feed, perform one of the following actions: • Highlight a title. Press the Menu key. Click Mark Opened or Mark Unopened. • Highlight a date field. Press the Menu key. Click Mark Prior Opened. Change a web feed 1. On - Blackberry TOUR 9630 | User Guide - Page 138
User Guide Browser 3. Click Options. 4. Click General Properties. 5. Change the Default View field. 6. Press the Menu key. 7. Click Save Options. Change the home page or start page Depending on your wireless service of the following check boxes: • Support JavaScript • Allow JavaScript popups • - Blackberry TOUR 9630 | User Guide - Page 139
User Guide Change display options for web pages 1. On the Home screen, click the Browser the Menu key. 7. Click Save Options. Set the character encoding for all web pages By default, your BlackBerry® device uses the optimal character encoding for a web page. 1. On a web page, press the Menu key - Blackberry TOUR 9630 | User Guide - Page 140
User Guide Browser • BlackBerry device is associated with an email account that uses a BlackBerry® Enterprise Server that supports the BlackBerry Browser, you can use the BlackBerry to subscribe to BlackBerry web push services or access ring tones. Depending on your wireless service provider, the - Blackberry TOUR 9630 | User Guide - Page 141
User Guide Browser About Gears Gears™ is an extension to the browser application that is designed to provide a richer browsing experience. When you visit a Gears enabled web site and enter information, Gears can store that information on your BlackBerry® device or media card for use during later - Blackberry TOUR 9630 | User Guide - Page 142
User Guide Browser About WTLS The WAP Browser configuration is designed to use WTLS to encrypt data that your BlackBerry® device sends and receives over the Internet through a WAP gateway. Communication between your device and the WAP gateway is encrypted using WTLS. Communication between the - Blackberry TOUR 9630 | User Guide - Page 143
User Guide Browser Prompt for Certificate: Specify whether a prompt appears when your browser tries to connect to a content server. You might want a prompt to appear if your - Blackberry TOUR 9630 | User Guide - Page 144
User Guide Browser Browser push About browser push Browser push is designed to push information from a web application to your BlackBerry® device as the network. Your device supports different types of browser push messages. Service loading messages and service indication messages include updated - Blackberry TOUR 9630 | User Guide - Page 145
User Guide Browser Set which SMSC hosts your device accepts browser push press O. • To move to a specific web page, press G. • To return to the home page, press H. • To turn on support for JavaScript, press J. • To open the bookmark list, press K. • To add a bookmark, press A. • To view a list of - Blackberry TOUR 9630 | User Guide - Page 146
User Guide Browser Troubleshooting No browser is available on my device Depending on your wireless service plan, this feature might not be supported. Verify that your BlackBerry® device is connected to the wireless network. I cannot set up automatic synchronization for bookmarks If encryption for - Blackberry TOUR 9630 | User Guide - Page 147
User Guide Date, time, and alarm Date, time, and alarm Set the date and time manually 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the Menu key. 3. Click Set Time. 4. Change the Set Time field to Manual. 5. Click the Time field. 6. Roll the trackball to - Blackberry TOUR 9630 | User Guide - Page 148
User Guide Date, time, and alarm 5. Press the Menu key. 6. Click Save. Change the clock face You can set a different clock face for the clock, stopwatch and timer. 1. - Blackberry TOUR 9630 | User Guide - Page 149
User Guide Date, time, and alarm 3. Click Options. 4. In the Bedside Mode section, perform any of the following actions: • To receive LED notification when bedside clock mode is - Blackberry TOUR 9630 | User Guide - Page 150
User Guide Date, time, and alarm Use the stopwatch 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the Menu key. 3. Click Stopwatch. 4. - Blackberry TOUR 9630 | User Guide - Page 151
User Guide Date, time, and alarm Troubleshooting The time on my device is incorrect 1. On the Home screen or in the Applications folder, click the Clock icon. 2. Press the Menu key. 3. Click Set Time. 4. On the Date/Time screen, try performing one of the following actions: • If you have traveled - Blackberry TOUR 9630 | User Guide - Page 152
User Guide Personal organizer Personal organizer Contacts Contact basics Add a contact 1. On the Home on your computer. For more information about synchronizing custom contact list fields, see the BlackBerry Desktop Software Online Help. About pauses and waits Use a pause or a wait to separate - Blackberry TOUR 9630 | User Guide - Page 153
User Guide Personal organizer Add a pause or a wait to a phone number 1. After typing organization's address book To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. On the Home screen - Blackberry TOUR 9630 | User Guide - Page 154
User Guide Personal organizer 3. Perform one of the following actions: • To add a contact to your profiles and changes that you make in one application are made in the other application. Your BlackBerry® device bases the volume for custom ring tones on the volume that you set in the active - Blackberry TOUR 9630 | User Guide - Page 155
User Guide Personal organizer 5. Highlight a picture. 6. Press the Menu key. 7. Click Select. 8. Center the picture in the box. 9. Press send email, PIN, SMS text, or MMS messages. Mailing lists that you create on your BlackBerry® device do not appear in the email application on your computer. 153 - Blackberry TOUR 9630 | User Guide - Page 156
User Guide Create a mailing list 1. On the Home screen, click the Contacts icon. 2. Press the Menu key. 3. Click New Group. 4. Type a name for the mailing list. 5. Press - Blackberry TOUR 9630 | User Guide - Page 157
User Guide Personal organizer Multiple contact lists About multiple contact lists If your BlackBerry® device is and your personal contact list on your device. For more information, contact your wireless service provider. Switch contact lists 1. On the Home screen, click the Contacts icon. 2. - Blackberry TOUR 9630 | User Guide - Page 158
User Guide contact list. Troubleshooting Custom contact BlackBerry® device and synchronize it with the email application on your computer, because the birthday field is a date BlackBerry® device to replace contact pictures. Depending on how often or how many of your contact pictures are being replaced - Blackberry TOUR 9630 | User Guide - Page 159
User Guide appointments and meetings in a list. Agenda view also displays free time that you have between appointments. Switch calendar views 1. one of the following actions: • To move to a specific date, click Go To Date. • To move to the current date, click Today. • To move forward or back by a - Blackberry TOUR 9630 | User Guide - Page 160
User Guide Personal BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service task. Relative Date: Set whether the monthly or yearly recurring appointment, meeting, or task recurs on a relative date (for example, - Blackberry TOUR 9630 | User Guide - Page 161
User Guide Personal organizer 7. Click Save. Check spelling You can check spelling in messages, email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. On - Blackberry TOUR 9630 | User Guide - Page 162
User Guide Personal organizer 9. Press the Menu key. 10. Click Save. Related topics Turn off your device, 243 Recurrence fields Every: Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or task. Relative Date a BlackBerry® Enterprise Server that supports this - Blackberry TOUR 9630 | User Guide - Page 163
User Guide Personal organizer • To view a list of the statuses that are associated , your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. If you do - Blackberry TOUR 9630 | User Guide - Page 164
User Guide Personal organizer Send of conference calls with your BlackBerry® device. If your organization or a conferencing service has provided you with a have a BlackBerry device to enter the conference call meeting with a one-touch Join Now option, if this feature is supported on their - Blackberry TOUR 9630 | User Guide - Page 165
User Guide Personal organizer 4. Type CCM: and the moderator conference call bridge number. Do not is added to the conference call fields automatically when you create a conference call meeting from your BlackBerry® device. 1. On the Home screen, click the Calendar icon. 2. Press the Menu key. - Blackberry TOUR 9630 | User Guide - Page 166
User Guide 4. Click General Options. 5. Change the Default Reminder field. 6. Press the Menu On the Home screen or in a folder, click the Options icon. 2. Click Advanced Options. 3. Click Default Services. 4. Change the Messaging (CMIME) field or the Calendar (CICAL) field. 5. Press the Menu key. 6. - Blackberry TOUR 9630 | User Guide - Page 167
User Guide 6. Press the Menu key. 7. Click Save. Change the first day of the week 1. On the Home screen, click the Calendar icon. 2. Press the Menu key. 3. Click Options. 4. Click General Options. 5. Change the First Day of Week field. 6. Press the Menu key. 7. Click Save. Hide free Your BlackBerry® - Blackberry TOUR 9630 | User Guide - Page 168
User Guide in the calendar. Multiple calendars About multiple calendars If your BlackBerry® device is associated with multiple email accounts, you might meetings in each calendar. For more information, contact your wireless service provider. Switch calendars 1. On the Home screen, click the Calendar - Blackberry TOUR 9630 | User Guide - Page 169
User Guide Personal organizer 4. Click a calendar. 5. Change the in a folder, click the Options icon. 2. Click Advanced Options. 3. Click Default Services. 4. Change the Calendar (CICAL) field. 5. Press the Menu key. 6. Click • To move to the current date, press T. • To move to a specific - Blackberry TOUR 9630 | User Guide - Page 170
User Guide Personal organizer Troubleshooting I cannot schedule appointments that span multiple days If you not appear in the meeting notification if the meeting organizer is not using a BlackBerry® device that supports the Join Now feature or if the meeting organizer did not enter the conference - Blackberry TOUR 9630 | User Guide - Page 171
User Guide Personal organizer 3. Type the task information. 4. Set a due date for the task. 5. If the task recurs, set the Recurrence field. 6. Press the Menu key. 7. Click Save. Recurrence fields Every: Set the frequency of the - Blackberry TOUR 9630 | User Guide - Page 172
User Guide 3. Press the Menu key. 4. Click Forward As. 5. Click a message type. Check spelling You can check spelling in messages, calendar entries, tasks, or memos that you - Blackberry TOUR 9630 | User Guide - Page 173
User Guide Personal organizer View tasks in a calendar 1. On the Home screen, click the Click Options. The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry® device. Memos Memo basics Create a memo 1. On the Home screen or in the Applications folder, - Blackberry TOUR 9630 | User Guide - Page 174
User Guide Personal organizer Change a memo 1. On the Home screen or in the Applications folder, click the MemoPad icon. 2. Highlight a memo. 3. Press the Menu key. 4. Click Edit. 5. - Blackberry TOUR 9630 | User Guide - Page 175
User Guide Personal , and memos that appear based on categories. Category names are not case sensitive. More than one category can apply to a contact, task, you can apply more than one category to a task on your BlackBerry® device, but only one category synchronizes with the task in Lotus Notes - Blackberry TOUR 9630 | User Guide - Page 176
User Guide Personal organizer 3. Select the check box beside a category. 4. Press the Menu Calculator Use the calculator • To press a key in the calculator, press the corresponding key on the BlackBerry® device keyboard. • To use the alternate function on a key in the calculator, press the Alt - Blackberry TOUR 9630 | User Guide - Page 177
User Guide Convert a measurement 1. On the Home screen or in the Applications folder, click the Calculator icon. 2. Type a number. 3. Press the Menu key. 4. Perform one of the - Blackberry TOUR 9630 | User Guide - Page 178
User Guide Ring tones, sounds, and alerts Ring tones, sounds, and alerts Ring tones, sounds, and alerts basics About ring tones, sounds, and alerts Sound profiles define how your BlackBerry can manually change the • To use a ring tone that you downloaded, in the Ring Tone field, click Select Music - Blackberry TOUR 9630 | User Guide - Page 179
User Guide Ring tones, sounds, and alerts Change a sound profile If you change a setting in a preloaded sound profile that is based on the Normal sound profile, that - Blackberry TOUR 9630 | User Guide - Page 180
the Menu key. 5. Click Download Ring Tones. Related topics Legal notice, 308 Turn on event sounds Event sounds alert you when you turn on or turn off your BlackBerry® device, when the battery power level is full or low, and when you connect or disconnect a USB cable or accessory to or from your - Blackberry TOUR 9630 | User Guide - Page 181
User Guide Ring tones, sounds, and alerts LED notification LED notification The LED light on the top of your BlackBerry® device flashes card, your device is accessing data on the smart card. Amber: The battery power level for your device is low. Turn off Bluetooth connection notification 1. On - Blackberry TOUR 9630 | User Guide - Page 182
User Guide Ring tones, sounds, and alerts Troubleshooting My device is ringing or vibrating more times than expected For calls, the number of times that your BlackBerry® device vibrates is not determined by the number of vibrations that you set in your sound profile, and there is no setting for - Blackberry TOUR 9630 | User Guide - Page 183
User Guide Typing Typing basics Cut, copy, and paste text 1. With text highlighted, press the Menu key. 2. Click Cut or Copy. 3. Place the cursor where you want - Blackberry TOUR 9630 | User Guide - Page 184
User Guide Typing input methods Switch typing input methods when you are typing To perform this task, the keyboard on your BlackBerry® device must display Arabic or Russian letters. 1. When you are typing, press the Menu key. 2. Click Enable Multitap or Enable SureType. Change options for typing - Blackberry TOUR 9630 | User Guide - Page 185
User Guide Typing Find more information about typing in other languages You can learn to type in other languages such as Chinese and Thai by reading the Typing Guides that are available online. Visit www.blackberry.com/go/docs and search for the Typing Guide in your language. Typing options Stop - Blackberry TOUR 9630 | User Guide - Page 186
User Guide Typing Use shortcut keys on the Home screen By default, checking spelling, press the Menu key. Click Cancel Spell Check. Correct spelling while you type By default, your BlackBerry® device underlines words that it does not recognize. 1. Place the cursor in the underlined word. 2. Press - Blackberry TOUR 9630 | User Guide - Page 187
User Guide Correct spelling quickly while you type By default, your BlackBerry® device underlines words that it does not recognize. 1. Place the cursor in the underlined word. 2. Click the trackball. 3. Perform one of the following actions: • To replace the misspelled word with a suggested spelling, - Blackberry TOUR 9630 | User Guide - Page 188
User Guide Typing 2. Click Spell Check. 3. Click Custom Dictionary. 4. Highlight a word. 5. Press the About the custom dictionary You can add words to the custom dictionary so that your BlackBerry® device recognizes the word when you check spelling. Because SureType® technology uses the same - Blackberry TOUR 9630 | User Guide - Page 189
User Guide Change a word in the custom dictionary 1. On the Home screen, click the Options icon. . 7. Click Save. Stop displaying contacts in the list that appears when you type By default, your BlackBerry® device recognizes contacts when you type them. 1. On the Home screen or in a folder, click the - Blackberry TOUR 9630 | User Guide - Page 190
User Guide Typing AutoText About AutoText AutoText is designed to replace specific text that you type with preloaded AutoText entries. If you type text that can be replaced with an AutoText entry, the text changes after you press the Space key. Your BlackBerry® device has built-in AutoText entries - Blackberry TOUR 9630 | User Guide - Page 191
User Guide Typing 3. Click an AutoText entry. 4. Change the AutoText entry. 5. Press the . For example, to type ü, press and hold U and roll the trackball to the left until ü appears. Release the letter key when the accented or special character appears. • To type a number in a number field, press - Blackberry TOUR 9630 | User Guide - Page 192
User Guide Typing Troubleshooting I cannot check spelling You can only check the spelling of text that you type. You can check spelling in English, German, Spanish, French, Dutch, Italian, - Blackberry TOUR 9630 | User Guide - Page 193
Manager. For more information about adding applications, including display languages, see the BlackBerry® Desktop Software Online Help. Delete a display language In the setup wizard, complete the instructions on the Language removal screen. About typing input languages You can set a typing input - Blackberry TOUR 9630 | User Guide - Page 194
User Guide Language 4. Press the Menu key. 5. Click Save. Use a shortcut to switch typing input languages while you type To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. 1. On the - Blackberry TOUR 9630 | User Guide - Page 195
User Guide Language Change the display options for contacts You can change how Save. Troubleshooting Some characters do not appear correctly on my device The BlackBerry® Enterprise Server or BlackBerry® Internet Service that is associated with your BlackBerry® device might not support the - Blackberry TOUR 9630 | User Guide - Page 196
User Guide Display and keyboard Display and keyboard Backlighting About backlighting The backlighting for the screen and keyboard is designed to adjust automatically so that you can - Blackberry TOUR 9630 | User Guide - Page 197
User Guide Display and keyboard 2. Click Pictures. 3. Browse to a picture. 4. Click Set As Wallpaper. Download a Home screen background Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Media icon. 2. Click Pictures. 3. Click a category. - Blackberry TOUR 9630 | User Guide - Page 198
User Guide Display and keyboard You can reorder application icons to change folder, click Move to folder. Click Home or an application folder. Hide an application icon Depending on your theme, you might not be able to hide some application icons. 1. On the Home screen, highlight an application - Blackberry TOUR 9630 | User Guide - Page 199
User Guide 3. Click Delete. Set the number of icons that appear on the Home screen 1. On the Home screen, click the Options icon. 2. Click Advanced Options. 3. Click - Blackberry TOUR 9630 | User Guide - Page 200
Save. Themes About themes Depending on your wireless service provider, you might be able to set a theme on your BlackBerry® device that changes how items such as applications, indicators, words, and icons appear. Themes might be preloaded on your device, or you might be able to download themes that - Blackberry TOUR 9630 | User Guide - Page 201
on your wireless service provider, this feature might not be supported. 1. On the Home screen or in a folder, click the Options icon. 2. Click Theme. 3. Press the Menu key. 4. Click Download Themes. Troubleshooting My device screen turns off When you do not use your BlackBerry® device for a period - Blackberry TOUR 9630 | User Guide - Page 202
User Guide Search Search Messages, attachments, and web pages Search for messages You can search for messages on your BlackBerry® associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. 1. On the Home screen, click - Blackberry TOUR 9630 | User Guide - Page 203
User Guide Search Include Encrypted Messages: Specify whether your device searches encrypted messages, plain text messages, and digitally signed messages. Service messages by contact or subject You can search for messages on your BlackBerry® device by contact or subject. 1. On the Home screen, - Blackberry TOUR 9630 | User Guide - Page 204
User Guide Search for text in a message, in a file, or on a web page To search for text in a presentation, you must view the presentation in text view - Blackberry TOUR 9630 | User Guide - Page 205
User Guide Search Organizer data Search for organizer data You can search for organizer data on your BlackBerry® device that contains perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. - Blackberry TOUR 9630 | User Guide - Page 206
User Guide Search Search shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. • To search for a contact in a list - Blackberry TOUR 9630 | User Guide - Page 207
have turned them off, you can use the synchronization tool of the BlackBerry® Desktop Manager to synchronize your organizer data and email messages. For more information, see the BlackBerry Desktop Software Online Help. Reconcile email messages over the wireless network Set the Wireless Reconcile - Blackberry TOUR 9630 | User Guide - Page 208
User Guide BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. • You must synchronize your organizer data using the synchronization tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software - Blackberry TOUR 9630 | User Guide - Page 209
User Guide Synchronization Manage email reconciliation conflicts Set the On Conflicts option for each email address that is associated with your BlackBerry® BlackBerry Desktop Software Online Help. About backing up and restoring device data If you have installed the BlackBerry® Desktop Software - Blackberry TOUR 9630 | User Guide - Page 210
User Guide Synchronization Delete device data, third-party applications, or media card files Before you delete your BlackBerry® device data 5. Type blackberry. 6. Click Wipe. If you are preparing your device for resale and you have an email account that uses the BlackBerry® Internet Service, to - Blackberry TOUR 9630 | User Guide - Page 211
, task list, and memo list. • If you use the BlackBerry® Internet Service, you must use the synchronization tool of the BlackBerry® Desktop Manager to synchronize calendar data. For more information, see the BlackBerry Desktop Software Online Help. Related topics Synchronize organizer data over the - Blackberry TOUR 9630 | User Guide - Page 212
User Guide Bluetooth technology Bluetooth technology Bluetooth technology basics About Bluetooth technology Bluetooth® technology is designed to enable you to establish a wireless connection between your BlackBerry® device and a Bluetooth enabled device, such as a handsfree car kit or wireless - Blackberry TOUR 9630 | User Guide - Page 213
User Guide Bluetooth technology Turn on Bluetooth technology, 210 Connect to a paired Bluetooth enabled device To perform this task, Bluetooth® technology must be turned on and your BlackBerry® device must be paired with the Bluetooth enabled device. Your BlackBerry device might attempt to connect - Blackberry TOUR 9630 | User Guide - Page 214
User Guide Bluetooth technology 4. Click Receive Using Bluetooth. 5. Send a media file from the paired Save. Delete a paired Bluetooth enabled device To perform this task, you must first disconnect your BlackBerry® device from the Bluetooth® enabled device. 1. On the Home screen, click the Manage - Blackberry TOUR 9630 | User Guide - Page 215
you to connect your BlackBerry device to Bluetooth enabled devices that support the transfer of data such as media files. Desktop Connectivity: This service allows you to connect your BlackBerry device to a Bluetooth enabled computer that is running BlackBerry® Desktop Software so that you can - Blackberry TOUR 9630 | User Guide - Page 216
User Guide Bluetooth technology Wireless Bypass: This service allows you to connect your BlackBerry device to a Bluetooth enabled computer that is running BlackBerry Desktop Software Unlocked. 6. Press the Menu key. 7. Click Save. Make your BlackBerry device discoverable If you make your BlackBerry - Blackberry TOUR 9630 | User Guide - Page 217
User Guide Bluetooth technology 2. Click Bluetooth Options. 3. Press the Menu key. 4. Click Options. 5. In the Device Name field, type a name for your BlackBerry To perform this task, your Bluetooth® enabled car kit must support the Message Access Profile (MAP). For more information about using - Blackberry TOUR 9630 | User Guide - Page 218
User Guide Bluetooth technology Turn perform this task, the paired Bluetooth® enabled device must support data encryption. 1. On the Home screen, click the Manage Bluetooth enabled devices By default, when you turn on your BlackBerry® device, your device attempts to connect to the last Bluetooth - Blackberry TOUR 9630 | User Guide - Page 219
User Guide Bluetooth technology Troubleshooting I cannot type a passkey on a Bluetooth enabled device If you cannot type a passkey on a Bluetooth® enabled device, the passkey might already be defined. On your BlackBerry® device, in the Enter passkey for field, try typing 0000. My - Blackberry TOUR 9630 | User Guide - Page 220
User Guide GPS technology GPS technology Depending on your wireless service provider, this feature might not be supported. About GPS technology Depending on your wireless service provider, this feature might not be supported. You can use GPS technology on your BlackBerry® device to get your GPS - Blackberry TOUR 9630 | User Guide - Page 221
User Guide GPS BlackBerry device. For more information, contact your administrator. 1. On the Home screen or in a folder, click the Options icon. 2. Click Advanced Options. 3. Click GPS. 4. Change the GPS Services field to Location Off. 5. Press the Menu key. 6. Click Save. Troubleshooting - Blackberry TOUR 9630 | User Guide - Page 222
User Guide Maps Maps Map basics Get directions 1. On the Home screen or in a folder, name in the Enter (or Select) Start Location field. • To specify your current location, if your BlackBerry® device has an internal GPS receiver or is paired with a Bluetooth® enabled GPS receiver, click Where I - Blackberry TOUR 9630 | User Guide - Page 223
User Guide Maps • To view a new location, type an address in the Find field. To type the address information into specific address fields, click Advanced. • To view a location for a contact, type the contact name in the Find field. • To specify your current location, if your BlackBerry® device has - Blackberry TOUR 9630 | User Guide - Page 224
User Guide Maps About GPS technology, 26 Set a home or work address 1. On a map, Press the Menu key. 9. Click Lookup Address. Show or hide a layer on a map You can set your BlackBerry® device to display routes and locations that you have viewed recently on a map, as well as routes and locations - Blackberry TOUR 9630 | User Guide - Page 225
User Guide Maps Pan a map On a map, roll the trackball. Maps bookmarks Add a bookmark for a location or route 1. On the Home screen, click the Maps icon. 2. On a - Blackberry TOUR 9630 | User Guide - Page 226
User Guide Maps Add a bookmark folder for locations or routes 1. On the Home screen, click track your movement To perform this task, if you don't have an internal GPS receiver, you must pair your BlackBerry® device with a Bluetooth® enabled GPS receiver. 1. On a map, press the Menu key. 2. Click - Blackberry TOUR 9630 | User Guide - Page 227
User Guide Maps View status information at the top of a map You can view the battery power level, wireless coverage level indicators, map options so that backlighting remains on when you track your movement unless the battery power level drops below a specified percentage. 1. On a map, press the - Blackberry TOUR 9630 | User Guide - Page 228
User Guide Maps View a geotagged picture on a map When you highlight a geotagged picture that is saved on your BlackBerry . Troubleshooting Diagonal lines appear on a map Diagonal lines appear on a map when your BlackBerry® wireless service plan. If your email account uses a BlackBerry® Enterprise - Blackberry TOUR 9630 | User Guide - Page 229
User Guide Maps Feature availability, 9 227 - Blackberry TOUR 9630 | User Guide - Page 230
User Guide Applications Applications About multitasking Your BlackBerry® device supports multitasking, which allows you to run more quickly. Note: The more applications that you have running, the more memory and battery power your device uses. To optimize the performance of your device, try to - Blackberry TOUR 9630 | User Guide - Page 231
User Guide Applications Close an application so that it is not running To optimize the performance of your BlackBerry® device, BlackBerry App World on the My World screen. To download BlackBerry App World, visit www.blackberryappworld.com. Depending on your wireless service provider, BlackBerry App - Blackberry TOUR 9630 | User Guide - Page 232
can download social networking applications for your BlackBerry device from the BlackBerry App World™ storefront. You must have a wireless service data plan to use these applications. Depending on your wireless service provider or organization, some applications or features might not be supported - Blackberry TOUR 9630 | User Guide - Page 233
User Guide Applications Legal notice, 308 Delete a third-party application If your device is associated with an email account that uses a BlackBerry your wireless service provider. In the application center, perform one of the following actions: • To check for application updates manually, click - Blackberry TOUR 9630 | User Guide - Page 234
User Guide Applications Troubleshooting I cannot add, update, or return to the previous version of an application Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your device has enough memory to add or update the - Blackberry TOUR 9630 | User Guide - Page 235
when you download the update to your device. If your device is associated with the BlackBerry® Internet Service, you can update the BlackBerry Device Software by connecting your device to your computer and visiting www.blackberry.com/update. If you have installed the BlackBerry® Desktop Software on - Blackberry TOUR 9630 | User Guide - Page 236
, to download the software, click the update. 7. Complete the instructions on the screen. About updating the BlackBerry Device Software from a web site If your BlackBerry® device is associated with the BlackBerry® Internet Service, you can update your BlackBerry® Device Software by connecting - Blackberry TOUR 9630 | User Guide - Page 237
User Guide BlackBerry Device Software The first time that you visit the update web site, you download the BlackBerry® Application Loader to your computer, allowing you to update your software without connecting to the wireless network and without contributing to data usage in your wireless service - Blackberry TOUR 9630 | User Guide - Page 238
User Guide BlackBerry Device Software My device does not have enough available memory to update the BlackBerry Device Software Try performing the following actions: • Delete media files, display languages, or third-party applications that you do not use. • Transfer media files that you have - Blackberry TOUR 9630 | User Guide - Page 239
User Guide Wireless network coverage Wireless network coverage Turn on the off data service or set roaming options Depending on your wireless service plan, you might be able to turn off data service (email messages, PIN messages, MMS messages, and browser service) on your BlackBerry® device so - Blackberry TOUR 9630 | User Guide - Page 240
User Guide Wireless network coverage Wireless networks that your device connects to For more information about the wireless networks that your BlackBerry® device connects to, see the Safety and Product Information booklet for your device. BlackBerry device BlackBerry® Tour™ 9630 smartphone - Blackberry TOUR 9630 | User Guide - Page 241
User Guide Wireless network coverage If your device requires a SIM card, your wireless service provider might need to set up your SIM card with roaming services before you can roam. If your device normally connects to a CDMA network and your device supports international roaming, you might need to - Blackberry TOUR 9630 | User Guide - Page 242
User Guide Wireless network coverage Connect to a GSM or UMTS network If your BlackBerry® device normally connects to a CDMA network and your device supports international roaming, you might need to get a SIM card that is set up for international roaming from your wireless service provider. 1. - Blackberry TOUR 9630 | User Guide - Page 243
User Guide Click Select Network. • To add a wireless network, click Manual Entry. Set the priority for the wireless network. Type the BlackBerry® device must be connected to a GSM® or UMTS® network. Depending on your wireless service plan, this feature might not be supported. Your BlackBerry - Blackberry TOUR 9630 | User Guide - Page 244
User Guide Wireless network coverage Troubleshooting I cannot connect to a wireless network Depending on your BlackBerry® device model and wireless network, this feature might not be supported. Try performing the following actions: • If your BlackBerry® device uses a SIM card, verify that your SIM - Blackberry TOUR 9630 | User Guide - Page 245
User Guide Power, battery, and memory Power, battery, and memory Turn off your device Depending on your theme, the location or name of the Power Off icon might differ from the location or name in this task. • If you have not set your BlackBerry® device to turn on and turn off automatically at - Blackberry TOUR 9630 | User Guide - Page 246
User Guide Power, battery, and memory • Charge your device regularly. • Keep your battery connections clean. Every few months, use a cotton swab or dry cloth to clean the metal contacts on the battery you format the BlackBerry® device memory Format. 5. Complete the instructions on the screen. View - Blackberry TOUR 9630 | User Guide - Page 247
User Guide Power, battery, and memory • Reduce the amount of time that your device stores email messages have deleted media files from the device memory. • If you recently updated your BlackBerry® Device Software over the wireless network, verify that you have deleted the previous version of the - Blackberry TOUR 9630 | User Guide - Page 248
User Guide SIM card SIM card Depending on your wireless service provider and wireless network, your BlackBerry® device might not use a SIM card. About the SIM card phone book If your wireless service on your wireless service provider and wireless network, this feature might not be supported. 1. In - Blackberry TOUR 9630 | User Guide - Page 249
User Guide SIM card 2. Highlight a phone number. 3. Press the Menu key. 4. Click Copy to SMS text messages on your SIM card Depending on your wireless service provider and wireless network, this feature might not be supported. If your BlackBerry® device uses a SIM card and you set your SIM card - Blackberry TOUR 9630 | User Guide - Page 250
User Guide SIM card About SIM card security You can protect your SIM card with a PIN code to add another level of security to your BlackBerry card PIN code, contact your wireless service provider. Note: If you type the for a phone number If your SIM card supports more than one phone number, you can - Blackberry TOUR 9630 | User Guide - Page 251
User Guide Security Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry password for your BlackBerry® device. On the Home screen or in a folder, click the Password Lock icon. To unlock your device, - Blackberry TOUR 9630 | User Guide - Page 252
all files from your media card, select the Media Card check box. 5. Type blackberry. 6. Click Wipe. If you are preparing your device for resale and you have an email account that uses the BlackBerry® Internet Service, to prevent messages from this account from being sent to your device, contact your - Blackberry TOUR 9630 | User Guide - Page 253
User Guide Security Password keeper About the password keeper Use the password keeper to store all your passwords in one place. The password keeper is designed to - Blackberry TOUR 9630 | User Guide - Page 254
User Guide Security View a password in the password keeper In the password keeper, click a password. Change a password in the password keeper 1. On the Home screen or in - Blackberry TOUR 9630 | User Guide - Page 255
User Guide Security Change the password keeper password 1. On the Home screen or Encryption About encrypting data in the device memory When encryption for the device memory is turned on, your BlackBerry® device uses a private key to encrypt data as it is stored on your device, including data that - Blackberry TOUR 9630 | User Guide - Page 256
User Guide Security You can set encryption to include or exclude your contacts. If . Turn on encryption To encrypt data in the device memory, you must have set a password for your BlackBerry® device. Depending on the amount of memory available for storing files in the device memory, you might not - Blackberry TOUR 9630 | User Guide - Page 257
more information, contact your administrator. If your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that does not support this feature, you can generate an encryption key using the BlackBerry® Desktop Manager, if it includes the email settings tool - Blackberry TOUR 9630 | User Guide - Page 258
User Guide Security 4. Highlight a service. 5. Press the Menu key. 6. Click Regenerate Encryption Key. Memory cleaning About memory cleaning Memory cleaning is designed to delete sensitive data from the temporary memory on your BlackBerry® device. Examples of sensitive data include sensitive data - Blackberry TOUR 9630 | User Guide - Page 259
User Guide Security • To change how long your device waits after you stop using it Show Icon on Home Screen field to Yes. 6. Press the Menu key. 7. Click Save. Certificates Certificate basics Download a certificate from an LDAP or DSML certificate server 1. On the Home screen or in a folder, click - Blackberry TOUR 9630 | User Guide - Page 260
User Guide Security 10. Click a certificate. 11. Click Add Certificate to Key Store. About certificate authority profiles If your email account uses a BlackBerry® Enterprise Server that supports this feature, you can download certificates over the wireless network from a certificate authority - Blackberry TOUR 9630 | User Guide - Page 261
User Guide the certificate chain is trusted on your BlackBerry® device), or not trusted (the Date: This field displays the date that the certificate issuer specified as the expiration date of the certificate. Certificate Type: This field displays the certificate format. Your device supports - Blackberry TOUR 9630 | User Guide - Page 262
User Guide Security Subject Alt Name: This field displays an alternate email Root Certs To view all the certificates on your BlackBerry® device, press the Menu key. Click Show All Certs. Send a certificate When you send a certificate, your BlackBerry® device sends the public key, but does not - Blackberry TOUR 9630 | User Guide - Page 263
User Guide Security View the certificate chain for a certificate 1. On the Home screen or in a folder, click indicators for certificates : The certificate has a corresponding private key that is stored on your BlackBerry® device or a smart card. : The certificate chain is trusted and valid, and the - Blackberry TOUR 9630 | User Guide - Page 264
User Guide Security : Enrollment with the certificate authority profile is required certificate If you revoke a certificate, the certificate is revoked only in the key store on your BlackBerry® device. Your device does not update the revocation status on the certificate authority or CRL servers. - Blackberry TOUR 9630 | User Guide - Page 265
User Guide Certificate revocation reasons Unknown: The revocation reason does not match any of certificate subject no longer works for the organization. Superseded: A new certificate is replacing an existing certificate. Cessation of Operation: The certificate subject no longer requires the - Blackberry TOUR 9630 | User Guide - Page 266
User Guide Security 5. Highlight key. 11. Click Save. When you add a certificate, your BlackBerry® device uses the certificate subject as the name for the certificate. Click Options. 9. Perform one of the following actions: • To download the revocation status of a certificate when you add it to the - Blackberry TOUR 9630 | User Guide - Page 267
User Guide Security Change how often a certificate authority profile checks certificate status from an LDAP certificate server If you use the PGP® Universal Server, you might not be able to download PGP keys from an LDAP certificate server. 1. On the Home screen or in a folder, click the - Blackberry TOUR 9630 | User Guide - Page 268
User Guide 8. Press the Menu key. 9. Click Search. 10. Click a PGP key. 11. Click Add PGP Key to Key Store. Download a personal PGP key from the PGP Universal Server 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options. 3. Click PGP. 4. Press - Blackberry TOUR 9630 | User Guide - Page 269
User Guide key at a specified date and time. Trust Status: supports RSA®, DSA, and Diffie-Hellman keys. Key Usage: This field displays approved uses of the PGP key. Fingerprint: This field displays the PGP key fingerprint in hexadecimal format. Send a PGP key When you send a PGP® key, your BlackBerry - Blackberry TOUR 9630 | User Guide - Page 270
User Guide Security 5. Highlight a PGP key. 6. Press the Menu key. 7. Click Send via The PGP® data cache contains cached PGP public keys and the PGP® Universal Server policy that your BlackBerry® device downloads from the PGP Universal Server. 1. On the Home screen or in a folder, click the Options - Blackberry TOUR 9630 | User Guide - Page 271
User Guide Security Check the revocation status of a PGP key 1. On the Home screen or PGP key If you revoke a PGP® key, the PGP key is revoked only in the key store on your BlackBerry® device. Your device does not update the revocation status on the PGP® Universal Server. 1. On the Home screen or - Blackberry TOUR 9630 | User Guide - Page 272
User Guide Security A person who is not the key subject might have discovered the private key value. Key Retired: The PGP key is no longer used. User ID Invalid: The user key. 11. Click Save. When you add a PGP® key, your BlackBerry® device uses the name that the PGP® Universal Server set for the - Blackberry TOUR 9630 | User Guide - Page 273
User Guide Security 5. Press the Menu key. 6. Click Fetch PGP Keys. 7. Press the Menu key. 8. Click Options. 9. Perform one of the following actions: • To download keys, press the Alt key and A. PGP key troubleshooting I cannot download a PGP key from an LDAP certificate server Try performing the following - Blackberry TOUR 9630 | User Guide - Page 274
User Guide Security 7. Specify information server using X.509 certificate syntax (for example, o=test.rim.net). Port: Type the port number for your organization's to the certificate server. Connection Type: Specify whether your BlackBerry® device uses an SSL connection or a TLS connection - Blackberry TOUR 9630 | User Guide - Page 275
User Guide Security Type the web address of the certificate server. Send connection • root certificates that are included in the BlackBerry® Desktop Software • personal PGP® keys (public and private key pairs) • PGP public keys that you download from an LDAP certificate server • PGP public - Blackberry TOUR 9630 | User Guide - Page 276
User Guide Security Change the key store password 1. On the Home screen or in a folder, Password Timeout field. 6. Press the Menu key. 7. Click Save. To access private keys after your BlackBerry® device deletes the key store password, you must type your key store password. Add contacts to your - Blackberry TOUR 9630 | User Guide - Page 277
User Guide Security Change the service that your device uses to download certificates Depending on your organization, you might not be able to change the service that your BlackBerry® device uses to download certificates. For more information, contact your administrator. 1. On the Home screen or - Blackberry TOUR 9630 | User Guide - Page 278
for two-factor authentication when you unlock your device, or you can use a software token for two-factor authentication when you use your device with RSA® software as a hardware token. If you have a Wi-Fi® enabled BlackBerry device, you can also use a software token for two-factor authentication - Blackberry TOUR 9630 | User Guide - Page 279
BlackBerry® device and have the smart card password that you received with your smart card. 1. On the Home screen or in a folder, click the Options icon. 2. Click Password. 3. Perform one of the following actions: • To use a smart card and your device password to unlock your device, set the User - Blackberry TOUR 9630 | User Guide - Page 280
User Guide Security About smart password entry If you use advanced authentication and your BlackBerry® device password or smart perform this task, you must be using a smart card and a password to unlock your BlackBerry® device. You can turn off smart password entry to reduce the chance that someone - Blackberry TOUR 9630 | User Guide - Page 281
User Guide Security Use a certificate to authenticate your smart card To perform this task, you must be using a smart card and a password to unlock your BlackBerry this task, your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your - Blackberry TOUR 9630 | User Guide - Page 282
User Guide Security Store the pass phrase for your smart card in the application memory 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options. 3. Click Smart Card. 4. Change the PIN Caching field to Enabled. 5. Press the Menu key. 6. Click Save. Your BlackBerry® - Blackberry TOUR 9630 | User Guide - Page 283
to a VPN • Your email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. • If you use a software token to log in to a VPN, the software token must be on your device and the software token information that appears in the VPN - Blackberry TOUR 9630 | User Guide - Page 284
User Guide Security Change the software token for a VPN profile To perform this task, the software token that you want to use must be installed on your BlackBerry® device. For more information, contact your administrator. 1. On the Home screen or in a folder, click the Options icon. 2. Click - Blackberry TOUR 9630 | User Guide - Page 285
User Guide user name and password for the APN, contact your wireless service BlackBerry® device, you can turn on safe mode to prevent third-party applications from running automatically. This safe mode enables you to troubleshoot or remove any unwanted applications. 1. Remove and reinsert the battery - Blackberry TOUR 9630 | User Guide - Page 286
User Guide Security Set permissions for a third-party application Note: Changing permissions for third-party applications can significantly affect the operation of applications on your BlackBerry® device. For more information about how changing these permissions might affect the operation of the - Blackberry TOUR 9630 | User Guide - Page 287
User Guide Internet through your wireless service provider (for example, with other applications on your BlackBerry® device. Device Settings: Themes: Specify whether your device can use third-party applications as a source for customized themes unlocked after you stop using it. Data - Blackberry TOUR 9630 | User Guide - Page 288
device using the media manager tool of the BlackBerry® Desktop Manager or Bluetooth® technology. Security Data: Set whether third-party applications can access certificates or keys in the key store on your device. Troubleshooting I cannot download a certificate If you changed the connection type - Blackberry TOUR 9630 | User Guide - Page 289
User Guide Security My device prompts me to make an emergency call when I type a password If your BlackBerry® device password contains a combination of letters that corresponds to an emergency access number, your device might prompt you to make an emergency call when you - Blackberry TOUR 9630 | User Guide - Page 290
User Guide Service books and diagnostic reports Service books and diagnostic reports Service books About service books Service books determine which services are available on your BlackBerry® device. Your wireless service provider or administrator can send service books to your device over the - Blackberry TOUR 9630 | User Guide - Page 291
User Guide Service books and diagnostic reports Diagnostic reports About diagnostic reports Diagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If you cannot connect to the wireless network or access services such as email messaging, your - Blackberry TOUR 9630 | User Guide - Page 292
User Guide Service books and diagnostic reports 2. Click Mobile Network. 3. Press the Menu key. 4. Click to a PIN, try submitting the report to an email address. View the version number of the BlackBerry Device Software on your device 1. On the Home screen or in a folder, click the Options icon. 2. - Blackberry TOUR 9630 | User Guide - Page 293
User Guide Accessibility options Accessibility options About accessibility options BlackBerry® devices include many features that facilitate use by persons with disabilities. For more information about accessibility options, visit www.blackberry.com/accessibility. Display closed captions in videos - Blackberry TOUR 9630 | User Guide - Page 294
User Guide Accessibility options Use grayscale for the screen display 1. On the Home screen or in you when you turn on or turn off your BlackBerry® device, when the battery power level is full or low, and when you connect or disconnect a USB cable or accessory to or from your device. 1. On the Home - Blackberry TOUR 9630 | User Guide - Page 295
User Guide Accessibility options 3. Click Add Contact Alert. 4. Press the Menu key. 5. Click Add Click Save. TTY support Depending on your wireless service provider, this feature might not be supported. About TTY support When you turn on TTY support and you connect your BlackBerry® device to a - Blackberry TOUR 9630 | User Guide - Page 296
User Guide Accessibility options Voice dialing Make a call using a voice command To perform this task with a Bluetooth® enabled device, such as a handsfree car kit or wireless headset, the paired Bluetooth enabled device must support this feature and you must turn on Bluetooth technology. You - Blackberry TOUR 9630 | User Guide - Page 297
User Guide Predict words as you type You can set your BlackBerry® device to display a list of suggested words as you type. 1. On the Home screen or in a folder, click the Options icon. 2. Click Language and Text - Blackberry TOUR 9630 | User Guide - Page 298
User Guide BrickBreaker BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that - Blackberry TOUR 9630 | User Guide - Page 299
User Guide : 5 points Play BrickBreaker • To move the paddle, roll the trackball. • To release the ball in catch mode, press the Space key. • To shoot the laser or the volume, press the Volume Up key on the right side of your BlackBerry® device. • To decrease the volume, press the Volume Down key on - Blackberry TOUR 9630 | User Guide - Page 300
User Guide 3. Click Options. 4. Perform any of the following actions: • To set the paddle speed, set the Paddle movement speed field. • To accelerate the paddle as you - Blackberry TOUR 9630 | User Guide - Page 301
User Guide Word Mole game Word Mole game Word Mole game basics About the Word can use to form new words. Otherwise, holes appear in the garden, making it harder to form new words. You can replace a hole with a new letter by forming a word that uses a letter that is beside the hole. In a single- - Blackberry TOUR 9630 | User Guide - Page 302
User Guide Word Mole game Use vegetable bonus letters in a word to gain bonus points. time. Adjust the volume • To increase the volume, press the Volume Up key on the right side of your BlackBerry® device. • To decrease the volume, press the Volume Down key on the right side of your device. • To - Blackberry TOUR 9630 | User Guide - Page 303
User Guide Word Mole game 3. Click Resume Game. 4. Click a game. Submit a score you can submit your score at a later time. 1. On the High scores screen, in the Username field, type a user name. 2. In the Password field, type a password. 3. Click Submit. Check the Leaderboard on the Word Mole game - Blackberry TOUR 9630 | User Guide - Page 304
User Guide 1. On the Multiplayer Game Setup screen, click Options. 2. Perform any of the click a player. 2. Click Remove Player. Troubleshooting I cannot connect to a multiplayer game Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. - Blackberry TOUR 9630 | User Guide - Page 305
User Guide Word Mole game Some words that I submit are not recognized Some less common words might not be in the dictionary on your BlackBerry® device. Try submitting more commonly used words. 303 - Blackberry TOUR 9630 | User Guide - Page 306
a device with BlackBerry® Connect™ software, a device with BlackBerry® Built-In™ software, or a device that is running the BlackBerry® Application Suite. BlackBerry enabled devices provide users with access to BlackBerry device applications and BlackBerry services. BlackBerry MDS BlackBerry® Mobile - Blackberry TOUR 9630 | User Guide - Page 307
for and download certificates and PGP® keys. LED light-emitting diode mass storage mode Mass storage mode enables users to transfer files between a media card and their computer when they connect their BlackBerry device to their computer. MCC mobile country code MMS Multimedia Messaging Service MNC - Blackberry TOUR 9630 | User Guide - Page 308
User Guide Glossary MTP Media Transfer Protocol OCSP Online Certificate Status Protocol OCSP server A BlackBerry® device uses an OCSP server to check the revocation status of a certificate on Identity Module S/MIME Secure Multipurpose Internet Mail Extensions SMS Short Message Service SMSC 306 - Blackberry TOUR 9630 | User Guide - Page 309
User Guide Short Message Service Center SSL Secure Sockets Layer TCP Transmission Control Protocol TLS Transport Layer Security Triple DES Triple Data Encryption Standard TTY teletype VPN virtual private network - Blackberry TOUR 9630 | User Guide - Page 310
User Guide Legal notice Legal notice ©2010 Research In Motion Limited. All rights reserved. BlackBerry®, RIM of Novell, Inc. PGP, PGP Desktop Professional, and PGP Universal Server are PERFORMANCE OF ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED HEREIN, - Blackberry TOUR 9630 | User Guide - Page 311
applicable thereto with third parties, except to the extent expressly covered by a license or other agreement with RIM. Certain features outlined in this documentation require a minimum version of BlackBerry® Enterprise Server, BlackBerry® Desktop Software, and/or BlackBerry® Device Software. 309 - Blackberry TOUR 9630 | User Guide - Page 312
User Guide Legal notice The terms of use of any RIM product or service are set out in a separate license or other agreement with RIM applicable thereto. NOTHING IN THIS DOCUMENTATION IS INTENDED TO SUPERSEDE ANY EXPRESS WRITTEN AGREEMENTS OR WARRANTIES PROVIDED BY RIM FOR PORTIONS OF ANY RIM - Blackberry TOUR 9630 | User Guide - Page 313
User Guide Legal notice THE SOFTWARE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. PCRE is a library of functions to support TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. BlackBerry® Tour™ 9630 smartphone
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BlackBerry Tour 9630 Smartphone
Version: 5.0
User Guide
To find the latest user guides, visit www.blackberry.com/docs/smartphones.