Blackberry Pearl 8220 Getting Started Guide - Page 40

I cannot associate my device with an email address

Page 40 highlights

• If you are using the Push Button Setup method for Wi-Fi, verify that the network access point is enabled with Wi-Fi Protected Setup™, and that it has been set to send its profile. Verify that another device is not also attempting to connect at the same time, and that not more than one network access point within range is in this mode. I cannot associate my device with an email address Try performing the following actions: • On the email setup screen, verify that you have typed all the email address information correctly. • Verify that the email address is associated with a supported email account (for example, a POP3 email account or an IMAP email account). For more information about supported email accounts, contact your wireless service provider. • If you are trying to add a Microsoft® Outlook® or IBM® Lotus Notes® work email address to your BlackBerry® device, in a browser on your computer, log in to the email setup web site using the web page address provided by your wireless service provider and add the work email address. To log in, you must have a login user name and password. You can create a login user name and password in the setup wizard on the email setup screen. 38

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If you are using the Push Button Setup method for Wi-Fi, verify that the network
access point is enabled with Wi-Fi Protected Setup™, and that it has been set to
send its profile. Verify that another device is not also attempting to connect at
the same time, and that not more than one network access point within range is
in this mode.
I cannot associate my device with an email address
Try performing the following actions:
On the email setup screen, verify that you have typed all the email address
information correctly.
Verify that the email address is associated with a supported email account (for
example, a POP3 email account or an IMAP email account). For more information
about supported email accounts, contact your wireless service provider.
If you are trying to add a Microsoft® Outlook® or IBM® Lotus Notes® work email
address to your BlackBerry® device, in a browser on your computer, log in to the
email setup web site using the web page address provided by your wireless service
provider and add the work email address. To log in, you must have a login user
name and password. You can create a login user name and password in the setup
wizard on the email setup screen.
38