Blackberry 8520 User Guide
Blackberry 8520 - Curve - T-Mobile Manual
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- Blackberry 8520 | User Guide - Page 1
BlackBerry Curve 8520 Smartphone Version: 4.6.1 User Guide To find the latest user guides, visit www.blackberry.com/docs/smartphones. - Blackberry 8520 | User Guide - Page 2
SWD-693131-0825025122-001 - Blackberry 8520 | User Guide - Page 3
Contents Shortcuts...8 BlackBerry basics shortcuts...8 Phone shortcuts...8 Message shortcuts...9 Attachment Fixed dialing...27 Smart dialing...29 TTY support...30 Multiple phone numbers...30 Phone options...31 Phone shortcuts...33 Phone troubleshooting...34 Messages...36 Message basics...36 Email - Blackberry 8520 | User Guide - Page 4
and video camera shortcuts...88 Camera and video camera troubleshooting...88 Media...89 Transferring and downloading media files...89 Playing media files and recording voice notes...91 Managing media files...94 Viewing pictures...97 Managing pictures...99 Media card and mass storage mode options - Blackberry 8520 | User Guide - Page 5
Browser troubleshooting...120 Date, time, and alarm...122 Set the date and time...122 Get the date and time from the wireless network automatically...122 Change what appears on the display when your device is charging...122 Change the clock face...123 Display a second time zone...123 Turn on bedside - Blackberry 8520 | User Guide - Page 6
About synchronization conflicts...182 Manage email reconciliation conflicts...183 Manage data synchronization conflicts...183 About backing up and restoring device data...183 Prerequisites: Restoring data over the wireless network...183 Delete all device data...184 Empty the deleted items folder on - Blackberry 8520 | User Guide - Page 7
: Updating the BlackBerry Device Software over the wireless network...212 Update the BlackBerry Device Software...212 Return to the previous version of the BlackBerry Device Software...212 Delete the previous version of the BlackBerry Device Software...212 Application troubleshooting...213 Wireless - Blackberry 8520 | User Guide - Page 8
and services...218 Wi-Fi technology...218 Advanced Wi-Fi connection settings...222 UMA connection settings...224 Wireless network coverage troubleshooting...225 Power, battery, and memory...227 Turn off your device...227 Set your device to turn on and turn off automatically...227 Reset the device - Blackberry 8520 | User Guide - Page 9
tokens...260 VPN settings...260 About security self-tests...261 Verify security software...262 Third-party application control...262 Security troubleshooting...265 Service books and diagnostic reports...267 Service books...267 Diagnostic reports...268 Wi-Fi diagnostic reports...269 BrickBreaker - Blackberry 8520 | User Guide - Page 10
Delete key. Phone shortcuts • To change your ring tone, in the phone application, press the Menu key. Click Set Ring Tone. • To check your voice mail, press and hold 1. • To send an incoming call to voice mail when your BlackBerry® device key ( ) on the keyboard. To turn off the speakerphone - Blackberry 8520 | User Guide - Page 11
User Guide Shortcuts Message shortcuts In a message • To reply to a message, press R. • To reply to all in an email message or a PIN message, press L. • To forward a message, press F. • To file a highlighted email message, press I. • To view the email address of a contact, highlight the contact in - Blackberry 8520 | User Guide - Page 12
Guide shortcuts Depending on your BlackBerry® device, the camera or video camera feature might not be supported. • To zoom in flash mode for a picture, if available, or to turn on low-light mode for a video, press the Space key. Media shortcuts • To pause a song or video, press the Play/Pause/Mute - Blackberry 8520 | User Guide - Page 13
User Guide Shortcuts Browser shortcuts • To insert a period (.) in the web address O. • To move to a specific web page, press G. • To return to the home page, press H. • To turn on support for JavaScript, press J. • To open the bookmark list, press K. • To add a bookmark, press A. • To view a list - Blackberry 8520 | User Guide - Page 14
Guide Shortcuts Insert symbols • To insert an at sign (@) or a period (.) in an email address field, press the Space key. • To type a symbol, press the To cut highlighted text when typing, press the Shift key and the Backspace/Delete key. • To copy highlighted text when typing, press the Alt key - Blackberry 8520 | User Guide - Page 15
User Guide Shortcuts • To zoom out from a map, press O. • To move to the next direction on a route, press N. • To move to the previous direction on a route, press P. • - Blackberry 8520 | User Guide - Page 16
• If you have multiple phone numbers associated with your BlackBerry® device, to view a list of your phone numbers, from the Home screen, press the Send key. Click the My Number field at the top of the screen. If your wireless service plan supports SMS text and MMS messaging, the first phone number - Blackberry 8520 | User Guide - Page 17
) on the keyboard. Do not hold the BlackBerry® device near your ear BlackBerry® device dials the number that is associated with the letter on a conventional phone keypad. • To type a number, press a number key. • To type a letter, press and hold the Alt key. Press the letter key. Switch applications - Blackberry 8520 | User Guide - Page 18
BlackBerry® device. If you use a headset, you can use a headset button to answer or end a call, or to turn on or turn off mute during a call. Depending on your device model, you might be able to use a headset button actions: • If your keyboard or BlackBerry® device is unlocked, from the Home screen, - Blackberry 8520 | User Guide - Page 19
User Guide Phone Volume Adjust the volume • To increase the volume, press the Volume Up key. • To decrease the volume, press the Volume Down key. Change the - Blackberry 8520 | User Guide - Page 20
theme, you might be able to check your voice mail from the Home screen. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Call Voice Mail. Change the voice mail access number If a voice mail access number is not already set on your BlackBerry® device phone application, on - Blackberry 8520 | User Guide - Page 21
a handsfree car kit or wireless headset, the paired Bluetooth enabled device must support this feature and you must turn on Bluetooth technology. You cannot make calls to emergency numbers using voice commands. 1. In the voice dialing application, wait for the sound. 2. Say "Call" and a contact name - Blackberry 8520 | User Guide - Page 22
User Guide Phone Change the voice dialing language To perform this task, you must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. 1. On the Home screen or in a folder, click the Options icon. 2. Click Language. - Blackberry 8520 | User Guide - Page 23
the Menu key. 4. Click Adapt Digits. 5. Complete the instructions on the screen. Conference calls About conference calls You can create two types of conference calls with your BlackBerry® device. If your organization or a conferencing service has provided you with a conference call bridge number - Blackberry 8520 | User Guide - Page 24
User Guide Phone Create a conference call meeting from your device, 137 Create a phone number link for a conference call 1. call continues without you. Depending on your wireless service provider, this feature might not be supported. 1. During a conference call, press the Menu key. 2. - Blackberry 8520 | User Guide - Page 25
in the messages application. Depending on your theme, when you miss a call, a missed call indicator might also appear at the top of the Home screen. You can also add notes to call logs or send call logs as email messages. Unless you delete a call log, it is stored on your BlackBerry® device for 30 - Blackberry 8520 | User Guide - Page 26
User Guide 3. Press key. 4. Click View History. 5. Press the Menu key. 6. Click Forward. Delete call log notes 1. From the Home screen, press the Send key. 2. perform this task, your wireless service provider must set up your SIM card or BlackBerry® device for this service. 1. From the Home screen, - Blackberry 8520 | User Guide - Page 27
to No. Call forwarding About call forwarding Depending on your wireless service provider, one or more call forwarding phone numbers might already be available on your SIM card or BlackBerry® device. You might not be able to change or delete these phone numbers or add new ones. For more information - Blackberry 8520 | User Guide - Page 28
User Guide Phone 7. Type a phone number. 8. Press the Enter key. 9. Press the Menu Numbers. 7. Click a phone number. 8. Click Delete. Call blocking Depending on your wireless service provider and wireless network, this feature might not be supported. About call blocking You can block all incoming - Blackberry 8520 | User Guide - Page 29
Options. 4. Click Call Barring. 5. Press the Menu key. 6. Click Change Password. Fixed dialing Depending on your wireless service provider and wireless network, this feature might not be supported. About fixed dialing If you turn on fixed dialing, you can only make calls to contacts that appear in - Blackberry 8520 | User Guide - Page 30
User Guide Phone Turn on fixed dialing To perform this task, your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code. 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options. 4. Click FDN Phone - Blackberry 8520 | User Guide - Page 31
Guide Phone Delete a contact from your fixed dialing list 1. From the Home screen, press the Send key. 2. Press the Menu key. 3. Click Options. 4. Click FDN Phone List. 5. Highlight a contact. 6. Press the Menu key. 7. Click Delete your BlackBerry® device model, In the phone application, press the - Blackberry 8520 | User Guide - Page 32
for extensions. 8. Press the Menu key. 9. Click Save. TTY support Depending on your wireless service provider, this feature might not be supported. About TTY support When you turn on TTY support and you connect your BlackBerry® device to a TTY device that operates at 45.45 bits per second, you can - Blackberry 8520 | User Guide - Page 33
mail options for each phone number associated with your device. Switch the active phone number You can make calls using another phone number that is associated with your BlackBerry® device by switching the active phone number. 1. In the phone application, click your phone number at the top of the - Blackberry 8520 | User Guide - Page 34
User Guide Phone To sort phone numbers or contacts by call logs again, In an application, press the Menu key. 3. Click Options. 4. If necessary, click General Options. 5. Change the Confirm Delete field to No. 6. Press the Menu key. 7. Click Save. Stop ending calls when you insert your device in - Blackberry 8520 | User Guide - Page 35
Save. Phone shortcuts • To change your ring tone, in the phone application, press the Menu key. Click Set Ring Tone. • To check your voice mail, press and hold 1. • To send an incoming call to voice mail when your BlackBerry® device is inserted in a holster, press and hold the Volume Down key on - Blackberry 8520 | User Guide - Page 36
User Guide Phone Phone troubleshooting I cannot make or receive calls Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your wireless service plan includes phone or voice services. • If you cannot make calls and fixed - Blackberry 8520 | User Guide - Page 37
your wireless service provider. Some features are not available on my device The availability of certain features on your BlackBerry® device might be affected based on various items such as your device model and wireless service plan. If your email account uses a BlackBerry® Enterprise Server, your - Blackberry 8520 | User Guide - Page 38
User Guide Messages Message basics Composing messages Check spelling You can check spelling the Menu key. 5. Click Save. Blind carbon copy a contact You can blind carbon copy a contact in an email message, a PIN message, or an MMS message. 1. When composing a message, press the Menu key. 2. Click - Blackberry 8520 | User Guide - Page 39
. Your signature is added to email messages after you send them. Delete the disclaimer from an email message If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature, the BlackBerry Enterprise Server might add a disclaimer to - Blackberry 8520 | User Guide - Page 40
User Guide • Type a contact name. • Type part of a contact name. Click a contact. 5. Type a contact name. • Type part of a contact name. Click a contact. • If your device is connected to a CDMA network, you can type an email address. 5. Type a message. 6. Press the key. 7. Click Send. Related topics - Blackberry 8520 | User Guide - Page 41
Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Messages icon. 2. Press the key. 3. Click Compose MMS. 4. Perform one of the following actions: • If the contact is not in your contact list, click [Use Once]. Click Email or Phone. Type an - Blackberry 8520 | User Guide - Page 42
User Guide Messages 2. Highlight the message. 3. Press the Menu key. 4. Click Delete. Managing messages Open a message If your BlackBerry® device is associated with more than one email address, you might be able to open messages from the message list for a specific email address. 1. On the Home - Blackberry 8520 | User Guide - Page 43
field. Press the Menu key. Click Delete Prior. Click Delete. Note: Email messages that you delete using the Delete Prior menu item are not deleted from the email application on your computer during email reconciliation. Email messages Email message basics Send an email message 1. On the Home screen - Blackberry 8520 | User Guide - Page 44
to a message, press the Menu key. 2. Click Delete Original Text. File an email message To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. On - Blackberry 8520 | User Guide - Page 45
10. Click Save. Email message filters About email message filters You can create email message filters to specify which email messages are forwarded to your BlackBerry® device and which remain in the email application on your computer. Email message filters are applied to email messages based on the - Blackberry 8520 | User Guide - Page 46
Guide Messages Create an email message filter To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. If you use the BlackBerry® Internet Service - Blackberry 8520 | User Guide - Page 47
applies to. Sensitivity: Set the sensitivity level of email messages that the email message filter applies to. Action: Set whether email messages that the email message filter applies to are forwarded to your BlackBerry® device. If email messages are forwarded, specify whether they are forwarded - Blackberry 8520 | User Guide - Page 48
key. 5. Click Save. Set an out-of-office reply To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. On the Home screen, click the Messages icon - Blackberry 8520 | User Guide - Page 49
provider, this feature might not be supported. 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Options. 4. Click Email Settings. 5. If necessary, change the Message Services field to the email account that uses the BlackBerry Internet Service. 6. Perform any of - Blackberry 8520 | User Guide - Page 50
5. Press the Menu key. 6. Click Save. Stop forwarding email messages to your device To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. On the - Blackberry 8520 | User Guide - Page 51
uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have contacts who use a BlackBerry device or a BlackBerry enabled device and you know their PIN, you can send them PIN messages. PIN messages are not routed through your email account. When your - Blackberry 8520 | User Guide - Page 52
numbers. You can also forward SMS text messages as PIN or email messages. Find your SMS phone number In the phone application, your phone number appears at the top of the screen. If your wireless service provider has set up your BlackBerry® device for SMS text messaging, this number is also your SMS - Blackberry 8520 | User Guide - Page 53
User Guide Messages Options for SMS text messages Turn off AutoText for SMS text service provider and wireless network, this feature might not be supported. If you set your SIM card to store SMS text messages, the SIM card does not delete SMS text messages after the BlackBerry® device imports - Blackberry 8520 | User Guide - Page 54
traffic reports. Turn on cell broadcasting • Depending on your wireless service provider and the wireless network that your BlackBerry® device is connected to, this feature might not be supported. • To perform this task, your wireless service provider must set up your SIM card with a cell broadcast - Blackberry 8520 | User Guide - Page 55
User Guide Messages channel Verify that your wireless service provider does not use the cell broadcast channel to manage services, such as preferred rates, the cell broadcast channel, click Disable. • To delete the cell broadcast channel, click Delete Channel. Rename a cell broadcast channel 1. On - Blackberry 8520 | User Guide - Page 56
list at the top of the Phone screen in the phone application. Find your MMS phone number In the phone application, your phone number appears at the top of the screen. If your wireless service provider has set up your BlackBerry® device for MMS messaging, this number is also your MMS phone number - Blackberry 8520 | User Guide - Page 57
User Guide • Attach Picture • Attach Audio • Attach Video • Attach Voice Note 3. Click a media file. 4. To add another media file, repeat steps 1 to 3. 5. To customize the slide show, perform any of the following actions: • To add text to a slide, highlight the empty field below the - Blackberry 8520 | User Guide - Page 58
User Guide Messages Add a contact to your contact list from an MMS message 1. In an MMS message, highlight a vCard® attachment. 2. Press the Menu key. 3. Click View Attachment. 4. Press the Menu key. 5. Click Add to Contacts. Save a media file from an MMS message 1. In an MMS message, press the - Blackberry 8520 | User Guide - Page 59
User Guide Messages 2. Click Options. The Estimated Size field displays the size of . 1. On the Home screen, click an application icon. 2. In an application, press the Menu key. 3. Click Options. 4. If necessary, click General Options. 5. Change the Confirm Delete field to No. 6. Press the Menu key - Blackberry 8520 | User Guide - Page 60
User Guide Messages Set how long your device stores messages 1. On the Home screen, click the Messages icon. 2. from other messages To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server. 1. On the Home screen or in - Blackberry 8520 | User Guide - Page 61
open and manage email messages for that email account, and you can send messages using the email address for the email account. For more information about associating your device with more than one email account, see the BlackBerry Internet Service Online Help. Depending on your theme, a separate - Blackberry 8520 | User Guide - Page 62
, select the All Calls option. • To hide call logs in the messages application, select the None option. Block incoming messages If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server, you might not be able to block PIN messages from contacts in your - Blackberry 8520 | User Guide - Page 63
type. 5. Press the Menu key. 6. Click Reset Count or Reset All Counts. Message shortcuts In a message • To reply to a message, press R. • To reply to all in an email message or a PIN message, press L. • To forward a message, press F. • To file a highlighted email message, press I. • To view the - Blackberry 8520 | User Guide - Page 64
User Guide Messages • To view all your messages, press the Escape key. Move around a If necessary, change the Classification field. Encrypt a message with a pass phrase Your BlackBerry® device can encrypt email messages and PIN messages using a pass phrase shared between the sender and recipient. - Blackberry 8520 | User Guide - Page 65
Guide is. Attach a certificate to a message You can attach a certificate to email messages and PIN messages. 1. When composing a message, press the Menu is not already stored in the key store on your BlackBerry® device, you can download the certificate. 1. In a message, highlight the encryption - Blackberry 8520 | User Guide - Page 66
User Guide Attachment indicators in S/MIME-protected messages : The message includes a certificate attachment. : The S/MIME protected messages : Your BlackBerry® device verified the digital signature. : Your device cannot verify the digital signature. : Your device requires more data to verify the - Blackberry 8520 | User Guide - Page 67
Guide Messages : Your device trusts the certificate chain. : The sender's email address does not match the email address of the certificate subject, or the sender's certificate is revoked, is not trusted, cannot be verified, or is not on your device store on your BlackBerry® device, you can check - Blackberry 8520 | User Guide - Page 68
Options. 3. Click Default Services. 4. Change the Default Encoding field. 5. Press the Menu key. 6. Click Save. About message classifications If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature and your administrator - Blackberry 8520 | User Guide - Page 69
Guide Messages 5. Press the Menu key. 6. Click Save. Change the encryption algorithms for S/MIME-protected messages If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all recipients are known to support problems with my - Blackberry 8520 | User Guide - Page 70
might not be available on the BlackBerry® Enterprise Server, your administrator might have set options to prevent you from opening attachments in encrypted messages, or you might have received the message from an email account that does not support attachments in encrypted messages. You cannot - Blackberry 8520 | User Guide - Page 71
Guide Messages Encrypt a PGP protected message with a pass phrase By default, your BlackBerry® device key to email messages BlackBerry® device, you can download the PGP key. If you use the PGP® Universal Server, you might not be able to download the sender's PGP key, or your device might download - Blackberry 8520 | User Guide - Page 72
User Guide Attachment indicators in PGP protected messages : The message includes a PGP® key attachment. : The message includes . : The message is weakly encrypted. Digital signature indicators for PGP protected messages : Your BlackBerry® device verified the digital signature. : 70 Messages - Blackberry 8520 | User Guide - Page 73
Encrypted Attachment Information field to Automatically. • To download attachments in encrypted messages manually, change the Retrieve Encrypted Attachment Information field to Manually. • To prevent your BlackBerry® device from downloading attachments in encrypted messages, change the Retrieve - Blackberry 8520 | User Guide - Page 74
Options. 3. Click Default Services. 4. Change the Default Encoding field. 5. Press the Menu key. 6. Click Save. About message classifications If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature and your administrator - Blackberry 8520 | User Guide - Page 75
change the Warn about problems with my PGP keys field to Yes. PGP protected message troubleshooting Some signing and encryption options are not available on my device Try performing the following actions: • Verify that the email account that you are using supports all signing and encryption options - Blackberry 8520 | User Guide - Page 76
might not be available on the BlackBerry® Enterprise Server, your administrator might have set options to prevent you from opening attachments in encrypted messages, or you might have received the message from an email account that does not support attachments in encrypted messages. You cannot - Blackberry 8520 | User Guide - Page 77
BlackBerry Desktop Software Online Help. Related topics Reconcile email messages over the wireless network, 181 I cannot send SMS text messages Depending on your wireless service plan, this feature might not be supported. Try performing the following actions: • Verify that your BlackBerry® device - Blackberry 8520 | User Guide - Page 78
User Guide Messages I am not receiving SMS text messages Depending on your wireless service plan, this feature might not be supported. Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, you should receive messages when you return - Blackberry 8520 | User Guide - Page 79
saved searches, 178 Some features are not available on my device The availability of certain features on your BlackBerry® device might be affected based on various items such as your device model and wireless service plan. If your email account uses a BlackBerry® Enterprise Server, your organization - Blackberry 8520 | User Guide - Page 80
, in the dialog box, click an option. Download an attachment To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless - Blackberry 8520 | User Guide - Page 81
User Guide Attachments Stop downloading an attachment 1. In a message, highlight an attachment that you are downloading. 2. Press the Menu key. 3. Click Cancel Download. Open a link in an attachment Some attachments might contain links to embedded content, such as tables, pictures, footnotes, text - Blackberry 8520 | User Guide - Page 82
User Guide Attachments Documents Open a password-protected .pdf file To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your - Blackberry 8520 | User Guide - Page 83
User Guide Attachments 4. Press the Enter key. View the content of a cell In a spreadsheet, click the trackpad. View a list of worksheets 1. In a spreadsheet, press the Menu key. 2. - Blackberry 8520 | User Guide - Page 84
User Guide Media files View a list of pages in a multi-page .tif file You can view a list of pages in a multi-page .tif file, such as a scanned fax document saved as a .tif file. 1. In a multi-page .tif file, press the Menu key. 2. Click Table of Contents. To move to a specific page, click a page. - Blackberry 8520 | User Guide - Page 85
User Guide Attachments Zoom in to or out from a slide When files) contain information for a specific contact. When you add a vCard contact attachment to an email message, recipients of your email message can view your contact information or add it to the contact list on their BlackBerry® device - Blackberry 8520 | User Guide - Page 86
User Guide Attachments • To move to a specific cell, press G. • To view the content of slide view, press G. Attachment troubleshooting A skipped content bar appears in a document More content is available for you to download to your BlackBerry® device. 1. To download the content, click the skipped - Blackberry 8520 | User Guide - Page 87
Guide Camera and video camera Camera and video camera Depending on your BlackBerry® device, the camera or video camera feature might not be supported. Depending on your device model, some camera and video camera features might not be supported. Take a picture Depending on your BlackBerry® device - Blackberry 8520 | User Guide - Page 88
User Guide Camera and video camera Record a video To perform this task, you might need to have a media card inserted in your BlackBerry® device. 1. On the Home on the lower part of the screen. Related topics Play a media file, 91 Camera and video camera options Change the picture size The larger - Blackberry 8520 | User Guide - Page 89
User Guide Camera and video camera 3. Press the Menu key. 4. Click Options. 5. actions: • To change the default flash mode for pictures, if available, change the Default Flash Setting field. • To improve the colors in pictures, in the White Balance field, click the current lighting condition - Blackberry 8520 | User Guide - Page 90
User Guide Camera and video camera Camera and video camera shortcuts Depending on your BlackBerry® device, the camera or video camera feature might not be supported. • To zoom in to a subject before taking a picture, press the Volume Up key on the right side of your device. • To zoom out from a - Blackberry 8520 | User Guide - Page 91
Guide Media Media Transferring and downloading media files About transferring and synchronizing media files You can connect your BlackBerry® device to your computer to transfer and synchronize files between your device and your computer, or you can use Bluetooth® technology to send media files - Blackberry 8520 | User Guide - Page 92
, click a category. 4. Highlight a media file. 5. Press the Menu key. 6. Click one of the following menu items: • Send As Email • Send As MMS • Send Using Bluetooth Download a ring tone Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the - Blackberry 8520 | User Guide - Page 93
a Home screen background Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Media icon. 2. Click Pictures. 3. Click a category. 4. Press the Menu key. 5. Click Download Images. Playing media files and recording voice notes Play a media - Blackberry 8520 | User Guide - Page 94
• To increase the volume, press the Volume Up key. • To decrease the volume, press the Volume Down key. Amplify the volume using the audio boost feature Depending on your BlackBerry® device model, this feature might not be supported. 92 - Blackberry 8520 | User Guide - Page 95
the Menu key. 7. Click Save. Improve sound quality for media files Depending on your BlackBerry® device model, this feature might not be supported. To improve sound quality for media files, you must be using stereo headphones with your device. 1. On the Home screen, click the Media icon. 2. Press - Blackberry 8520 | User Guide - Page 96
User Guide Media Managing media files Playlists About playlists You can create both standard and automatic playlists for songs. You create a standard playlist by manually adding songs that are on your BlackBerry® device or media card. You create an automatic playlist by specifying criteria for - Blackberry 8520 | User Guide - Page 97
User Guide Create an automatic playlist 1. On the Home screen, click the Media icon. 2. Click . 6. Type a name for the playlist. 7. Click Save. Delete a playlist 1. In the media application, click Music. 2. Click Playlists. 3. Highlight a playlist. 4. Press the Menu key. 5. Click Delete. Media 95 - Blackberry 8520 | User Guide - Page 98
. Change the amount of memory available for media files To optimize the performance of your BlackBerry® device, you can change the amount of memory that your device allocates for media files. 1. On the Home screen, click the Media application. 2. Press the Menu key. 3. Click Options. 4. Perform any - Blackberry 8520 | User Guide - Page 99
User Guide Media 6. Click Move. 7. Navigate to the new location. 8. Click a folder. 9. Click Move Into. Delete a media file You can only delete songs, . To clear the picture from the Home screen, press the key. Click Reset Home Screen Image. View pictures as a slide show A slide show displays all - Blackberry 8520 | User Guide - Page 100
User Guide Media 4. If necessary, click a folder. 5. Highlight a picture. 6. Press the Menu key. 7. to Screen. To close the picture, press the Escape key once in the camera or twice in the media application. Pan a picture To perform this task, you must zoom in to the picture. In a picture, slide - Blackberry 8520 | User Guide - Page 101
User Guide Media 2. Click Rotate. The picture turns 90 degrees in a clockwise direction. Managing pictures Save a picture Save picture files, such as .jpg, .png, .gif, or .bmp files, to the BlackBerry® device memory or a media card. 1. Open a picture attachment or highlight a picture on a web page - Blackberry 8520 | User Guide - Page 102
User Guide Media 8. Click Save. Move a picture You can only move pictures that you added. 1. came with your device. Format the device memory or a media card If you format the BlackBerry® device memory or a media card, all the files in the device memory or on the media card are deleted. 1. On the - Blackberry 8520 | User Guide - Page 103
Guide Media 4. Click Format. 5. Complete the instructions on the screen. View the amount of available memory 1. On the Home screen or in a folder, click the Options icon. 2. Click Memory. About file encryption File encryption is designed to protect files that you store in the BlackBerry® device - Blackberry 8520 | User Guide - Page 104
key. To resume playing a video or song, press the Play/Pause/Mute key again. • To play the next song in a category, press N. • To play the previous song in a category, press P. • To turn on the audio boost feature to amplify the volume for songs, ring tones, and videos, press and hold the Volume - Blackberry 8520 | User Guide - Page 105
Guide Media Media troubleshooting I cannot play a song or video on a web page Your BlackBerry® device might not support the size or file format of the song or video file. I cannot open media files Try performing the following actions: • If you are trying to open a media file on your BlackBerry - Blackberry 8520 | User Guide - Page 106
User Guide Media Lock your device, 233 Some features are not available on my device The availability of certain features on your BlackBerry® device might be affected based on various items such as your device model and wireless service plan. If your email account uses a BlackBerry® Enterprise - Blackberry 8520 | User Guide - Page 107
BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service that supports this feature. For more information, contact your wireless service view or Page view. Column view displays web pages in a mobile view format. Page view displays web pages in a wide - Blackberry 8520 | User Guide - Page 108
User Guide Browser Move back or forward a web page 1. On a web page, press the Menu key information about the fees associated with each of the browsers that are available on your BlackBerry® device, contact your wireless service provider. 1. On the Home screen, click the Browser icon. 2. Press the - Blackberry 8520 | User Guide - Page 109
User Guide Return to the home page 1. On a web page, press the Menu key. 2. Click Home. Close the browser 1. On the Home screen, click the Browser icon. 2. - Blackberry 8520 | User Guide - Page 110
User Guide Send a link or picture from a web page 1. On send the message, press the Escape key. Viewing pictures and playing media files Play a media file on a web page 1. On a web page, click a media file. 2. Click Open. Save a song or video from a web twice in the media application. 108 Browser - Blackberry 8520 | User Guide - Page 111
User Guide Browser Browser bookmarks About bookmarks for web pages You can add more information about the fees associated with each of the browsers that are available on your BlackBerry® device, contact your wireless service provider. 1. On a web page, press the Menu key. 2. Click Add Bookmark. - Blackberry 8520 | User Guide - Page 112
User Guide 6. Click Send Bookmark. 7. Click a message type. To return to the browser after you send the message, press the Escape key. Delete a bookmark Highlight a bookmark folder. 5. Press the Menu key. 6. Click Add Subfolder. File a bookmark for a web page 1. On the Home screen, click the Browser - Blackberry 8520 | User Guide - Page 113
User Guide Browser Delete a bookmark folder for web pages You can only delete folders that you created. 1. On the Home screen, click the Browser icon. 2. Highlight a folder. 3. Press the Menu key. 4. Click Delete Folder. Web feeds About web feeds Web feeds provide you with information about - Blackberry 8520 | User Guide - Page 114
Guide Browser Listen to web feed content If your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service, you can listen to web feed content that does not exceed 5 MB. If your device is associated with an email account that uses the BlackBerry® Enterprise - Blackberry 8520 | User Guide - Page 115
User Guide Browser Save Options. Change the home page or start page Depending on your wireless service provider, you might not be able to change the home page. 1. On . 4. Select any of the following check boxes: • Support JavaScript • Allow JavaScript popups • Terminate slow running scripts - Blackberry 8520 | User Guide - Page 116
User Guide Browser 2. Press the Menu key. 3. Click Options. 4. Perform any of the the Menu key. 7. Click Save Options. Set the character encoding for all web pages By default, your BlackBerry® device uses the optimal character encoding for a web page. 1. On a web page, press the Menu key. - Blackberry 8520 | User Guide - Page 117
browser configurations for optimizing your browsing experience. If your BlackBerry device is associated with an email account that uses a BlackBerry® Enterprise Server that supports the BlackBerry Browser, you can use the BlackBerry Browser configuration to browse the Internet and your organization - Blackberry 8520 | User Guide - Page 118
subscribe to services such as voice mail. If you have a Wi-Fi® enabled device and if you are in a Wi-Fi coverage area, you can log in to a Wi-Fi access point and use the Hotspot Browser to browse web pages. If your device is associated with an email account that uses a BlackBerry Enterprise Server - Blackberry 8520 | User Guide - Page 119
User Guide Browser TLS options TLS Default: Specify the type of TLS or SSL web page redirects your browser to another web page. Protocol: Specify the protocol that your BlackBerry® device uses for TLS connections between the browser and content servers. Encryption Strength: Specify whether - Blackberry 8520 | User Guide - Page 120
Guide designed to push information from a web application to your BlackBerry® device as the information becomes available. For device even when your device is not connected to the wireless network. Your device supports different types of browser push messages. Service loading messages and service - Blackberry 8520 | User Guide - Page 121
BlackBerry® device accepts browser push messages from the BlackBerry® Enterprise Server or BlackBerry® Internet Service. MDS Hosts: Set whether your device accepts push messages from all BlackBerry Enterprise Servers or BlackBerry Internet Services, or no BlackBerry Enterprise Servers or BlackBerry - Blackberry 8520 | User Guide - Page 122
To move to the bottom of a web page, press B. Browser troubleshooting No browser is available on my device Depending on your wireless service plan, this feature might not be supported. Verify that your BlackBerry® device is connected to the wireless network. I cannot set up automatic synchronization - Blackberry 8520 | User Guide - Page 123
User Guide Browser I cannot play a song or video on a web page Your BlackBerry® device might not support the size or file format of the song or video file. I extra fees might apply. For more information, contact your wireless service provider or administrator. To stop receiving this prompt, in the - Blackberry 8520 | User Guide - Page 124
User Guide Date, time, and alarm Date, time, and alarm Set the date and time 8. Click Save. Get the date and time from the wireless network automatically To perform this task, your BlackBerry® device must be connected to the wireless network. 1. In the clock, press the Menu key. 2. Click Options. - Blackberry 8520 | User Guide - Page 125
User Guide Date, time, and alarm 5. Press the Menu key. 6. Click Save. Change the clock face You can set a different clock face for the clock, stopwatch and - Blackberry 8520 | User Guide - Page 126
User Guide Date, time, and alarm 3. Click Options. 4. In the Bedside Mode section, perform any of the following actions: • To receive LED notification when bedside clock mode is turned on, change the Disable LED field to No. • To turn off the connection to the wireless network, so that your device - Blackberry 8520 | User Guide - Page 127
Guide Date time to count down. 7. Click Start. If you exit the clock application, the timer continues to count down. Change timer notification options 1. In . 5. Click Save. Date, time, and alarm troubleshooting The time on my device is incorrect 1. In the clock options, click Set BlackBerry. 125 - Blackberry 8520 | User Guide - Page 128
User Guide Personal organizer Personal organizer Contacts Contact basics Add a contact 1. In the fields on your BlackBerry® device with the email application on your computer. For more information about synchronizing custom contact list fields, see the BlackBerry Desktop Software Online Help. About - Blackberry 8520 | User Guide - Page 129
User Guide Personal organizer Add a pause or a wait to a phone number 1. After Delete. Search for contacts in your organization's address book To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature - Blackberry 8520 | User Guide - Page 130
Guide Personal organizer • To delete a contact from the contact lookup results, click Delete. • To delete the contact lookup results, click Delete application are made in the other application. Your BlackBerry® device bases the volume for custom ring tones on the volume that you set in the active - Blackberry 8520 | User Guide - Page 131
ID picture. 5. Click Delete Picture. 6. Press the Menu key. 7. Click Save. Mailing lists About mailing lists You can use mailing lists when you send email, PIN, SMS text, or MMS messages. Mailing lists that you create on your BlackBerry® device do not appear in the email application on your computer - Blackberry 8520 | User Guide - Page 132
Delete Group. Multiple contact lists About multiple contact lists If your BlackBerry® device is associated with multiple email accounts, you might have contacts from each email account on your device. For example, if your device is associated with a work email account and a personal email account - Blackberry 8520 | User Guide - Page 133
User Guide Personal organizer 6. Click Save. Contact list options Sort application, press the Menu key. 3. Click Options. 4. If necessary, click General Options. 5. Change the Confirm Delete field to No. 6. Press the Menu key. 7. Click Save. View the number of contacts stored on your device - Blackberry 8520 | User Guide - Page 134
device If your BlackBerry® device is associated with a Microsoft® Outlook® 2000 email account and you add a picture for a contact in the email application on your computer, verify that the file meetings in a list. Agenda view also displays free time that you have between appointments. Switch calendar - Blackberry 8520 | User Guide - Page 135
a meeting To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. On the Home - Blackberry 8520 | User Guide - Page 136
User Guide Personal organizer Relative Date: Set whether the monthly or yearly click the Calendar icon. 2. Highlight an appointment, meeting, or alarm. 3. Press the Menu key. 4. Click Delete. Switch days in Day view To move from one day to another using the navigation bar in the upper-right - Blackberry 8520 | User Guide - Page 137
Guide Personal organizer Meetings Schedule a meeting To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service - Blackberry 8520 | User Guide - Page 138
the Escape key. Check availability of meeting participants To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. You can only check availability of - Blackberry 8520 | User Guide - Page 139
person, see the documentation for the email application on your computer. You can create a conference call meeting from your computer that your BlackBerry® device recognizes. When the conference call meeting starts, participants who have a BlackBerry device can enter the conference call meeting - Blackberry 8520 | User Guide - Page 140
User Guide Personal organizer Enter a conference call meeting Perform one of the following actions: to the conference call fields automatically when you create a conference call meeting from your BlackBerry® device. 1. In the calendar, press the Menu key. 2. Click Options. 3. Select Conference - Blackberry 8520 | User Guide - Page 141
Guide Change field. 6. Press the Menu key. 7. Click Save. Change the email address that you use to send messages or meeting invitations 1. On the folder, click the Options icon. 2. Click Advanced Options. 3. Click Default Services. 4. Change the Messaging (CMIME) field or the Calendar (CICAL) field - Blackberry 8520 | User Guide - Page 142
Press the Menu key. 3. Click Options. 4. Click General Options. 5. Change the Keep Appointments field. 6. Press the Menu key. 7. Click Save. Your BlackBerry® device deletes calendar entries that are older than the number of days that you set. To restore calendar entries, change the Keep Appointments - Blackberry 8520 | User Guide - Page 143
account and a personal email account, you might be able to view your work calendar and your personal calendar on your device. If you have multiple calendars on your device, you can schedule and manage appointments and meetings in each calendar. For more information, contact your wireless service - Blackberry 8520 | User Guide - Page 144
User Guide Personal organizer 2. Press the Menu key. 3. Click Options. 4. Click a calendar. the Home screen or in a folder, click the Options icon. 2. Click Advanced Options. 3. Click Default Services. 4. Change the Calendar (CICAL) field. 5. Press the Menu key. 6. Click Save. Calendar shortcuts - Blackberry 8520 | User Guide - Page 145
User Guide Personal organizer Calendar troubleshooting I cannot schedule appointments that span multiple the meeting notification if the meeting organizer is not using a BlackBerry® device that supports the Join Now feature, if the organizer did not enter the conference call information correctly - Blackberry 8520 | User Guide - Page 146
User Guide Personal organizer 7. Click Save. Recurrence fields Every: Set the frequency of the daily, weekly, or monthly recurring appointment, meeting, or task. Relative Date: Set whether - Blackberry 8520 | User Guide - Page 147
User Guide Check spelling You can check spelling in messages, calendar entries, tasks, or screen or in a folder, click the Tasks icon. 2. Highlight a task. 3. Press the Menu key. 4. Click Delete. Task list options Sort contacts or tasks 1. In the contact list or task list, press the Menu key. 2. - Blackberry 8520 | User Guide - Page 148
1. On the Home screen or in the Applications folder, click the MemoPad icon or the Tasks icon. 2. Press the Menu key. 3. Click Options. The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry® device. Memos Memo basics Create a memo 1. On the Home screen - Blackberry 8520 | User Guide - Page 149
User Guide Personal organizer 3. Press the Menu key. 4. Click Edit. 5. Change the memo information that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. On the Home screen, click an application icon. 2. In an application, press the Menu key - Blackberry 8520 | User Guide - Page 150
1. On the Home screen or in the Applications folder, click the MemoPad icon or the Tasks icon. 2. Press the Menu key. 3. Click Options. The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry® device. Categories About categories You can create categories - Blackberry 8520 | User Guide - Page 151
a category, contacts, tasks, or memos in the category are not deleted. Calculator Use the calculator • To press a key in the calculator, press the corresponding key on the BlackBerry® device keyboard. • To use the alternate function on a key in the calculator, press the Alt key and the corresponding - Blackberry 8520 | User Guide - Page 152
User Guide Notification profiles Notification profiles Notification basics About notification profiles Notification profiles define how your BlackBerry® device notifies you of calendar and task reminders, and incoming messages, calls, and browser content. Your device has six preloaded profiles: - Blackberry 8520 | User Guide - Page 153
User Guide 11. To Highlight a notification profile. 3. Press the Menu key. 4. Click Delete. Prevent notification during calls 1. In the profile list, click Advanced 10. 12. Press the Menu key. 13. Click Save. Silence your device In the profile list, perform one of the following actions: • To receive - Blackberry 8520 | User Guide - Page 154
this feature might not be supported. 1. On the Home screen, click the Media icon. 2. Click Ring Tones. 3. Click All Ring Tones. 4. Press the Menu key. 5. Click Download Ring Tones. Related topics Legal notice, 279 LED notification LED notification The LED light on the top of your BlackBerry® device - Blackberry 8520 | User Guide - Page 155
Keyboard. 3. Set the LED Coverage Indicator field to On. 4. Press the Menu key. 5. Click Save. When your BlackBerry® device is connected to the wireless network, the LED light flashes , regardless of your active notification profile. Your BlackBerry® device applies notification profile exceptions - Blackberry 8520 | User Guide - Page 156
User Guide 10. Change the Custom Ring Tone field. 11. Press the Menu press the Menu key. 6. Click one of the following menu items: • Add Name • Change Name • Delete Name Delete a notification profile exception 1. In the profile list, click Advanced. 2. Highlight a notification profile exception. 3. - Blackberry 8520 | User Guide - Page 157
Guide application are made in the other application. Your BlackBerry® device bases the volume for custom ring tones on the volume that you set in the active troubleshooting My device is vibrating more times than expected For calls, the number of times that the BlackBerry® device set to Mute. Related - Blackberry 8520 | User Guide - Page 158
User Guide Typing Typing Typing basics Type a symbol 1. Press the Symbol key. 2. Type the letter that appears below the symbol. Type an accent or special character To - Blackberry 8520 | User Guide - Page 159
Guide Typing Cancel a text selection 1. With text selected, press the Menu key. 2. Click Cancel Selection. Set the cursor speed 1. On the Home screen or in a folder, click the Options icon. 2. Click Screen/Keyboard the Home screen. 1. In the phone application, press the Menu key. 2. Click Options - Blackberry 8520 | User Guide - Page 160
must have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. 1. On the Home in Arabic or Russian If your BlackBerry® Device Software supports multiple languages and your keyboard displays Arabic or Russian letters, you - Blackberry 8520 | User Guide - Page 161
User Guide Typing Type in Arabic or Russian using SureType technology You can only perform this task if your keyboard displays Arabic or Russian letters. 1. Press the letter key for each letter in a word until you have typed the entire word. 2. If your device does not recognize the word that you - Blackberry 8520 | User Guide - Page 162
User Guide Correct spelling while you type By default, your BlackBerry® device underlines words that it does not recognize To ignore all instances of the same spelling error, press the Menu key. Click Ignore All. Check spelling automatically before sending email messages 1. On the Home screen or in - Blackberry 8520 | User Guide - Page 163
User Guide Typing 5. Type a word or letter combination. 6. Press the Enter key. 7. Press the key. 5. Click Delete. 6. Press the Menu key. 7. Click Save. Custom dictionary About the custom dictionary You can add words to the custom dictionary so that your BlackBerry® device recognizes the word when - Blackberry 8520 | User Guide - Page 164
User Guide 4. Click New. 5. Type . 3. Highlight a word. 4. Press the Menu key. 5. Click Delete. 6. Press the Menu key. 7. Click Save. Stop adding items to Clear the Auto Word Learning check box. 5. Change the Learn Words From Email Messages field to Off. 6. Press the Menu key. 7. Click Save. - Blackberry 8520 | User Guide - Page 165
User Guide Typing By default, your BlackBerry® device recognizes contacts when you type them. 1. On the Home actions: • To capitalize the entry exactly as you typed it, set the Using field to Specified Case. • To capitalize the entry according to the context, set the Using field to SmartCase. 8. - Blackberry 8520 | User Guide - Page 166
User Guide Typing 3. 4. Change the AutoText entry. 5. Press the Menu key. 6. Click Save. Delete an AutoText entry 1. On the Home screen or in a folder, click the Insert symbols • To insert an at sign (@) or a period (.) in an email address field, press the Space key. • To type a symbol, press the - Blackberry 8520 | User Guide - Page 167
User Guide • To highlight a line of text, press the Shift key and slide your Backspace/Delete key. • To copy highlighted text when typing, press the Alt key and click the trackpad. • To paste highlighted text when typing, press the Shift key and click the trackpad. Typing troubleshooting I cannot - Blackberry 8520 | User Guide - Page 168
language You can add a display language using the application loader tool of the BlackBerry® Desktop Manager. For more information about adding applications, including display languages, see the BlackBerry® Desktop Software Online Help. Delete a display language In the setup wizard, complete the - Blackberry 8520 | User Guide - Page 169
Guide Language 4. Press the Menu key. 5. Click Save. Switch typing input methods You can only switch typing input methods if the typing input language for your BlackBerry® device one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. - Blackberry 8520 | User Guide - Page 170
Guide Language have more than one language on your BlackBerry® device. For more information, contact your wireless service provider or administrator. 1. On the for contacts You can change how your contacts appear in all applications, including the phone, message list, contact list, and calendar. - Blackberry 8520 | User Guide - Page 171
User Guide Language 4. Press the Menu key. 5. Click Save. Language troubleshooting Some characters do not appear correctly on my device The BlackBerry® Enterprise Server or BlackBerry® Internet Service that is associated with your BlackBerry® device might not support the characters. For more - Blackberry 8520 | User Guide - Page 172
User Guide Display and keyboard Display and keyboard Backlighting About backlighting The backlighting for the screen and keyboard is designed to adjust automatically so that you can use your device in various lighting conditions. Set the brightness of the backlighting 1. On the Home screen or in a - Blackberry 8520 | User Guide - Page 173
on your wireless service plan, this feature might not be supported. 1. On the Home screen, click the Media icon. 2. Click Pictures. 3. Click a category. 4. Press the Menu key. 5. Click Download Images. Set owner information Owner information appears on your BlackBerry® device screen when the - Blackberry 8520 | User Guide - Page 174
. Hide an application icon Depending on your theme, you might not be able to hide some application icons. 1. On the Home screen, highlight an application icon. 2. Press the Menu key. 3. Click Hide. To view a hidden application, press the Menu key. Click Show All. Delete an application folder 1. On - Blackberry 8520 | User Guide - Page 175
2. Click Screen/Keyboard. 3. Set the Audible Roll field to Mute. 4. Press Keyboard. 3. Set the Key Rate field. 4. Press the Menu key. 5. Click Save. Assign an application to a Convenience key Your BlackBerry® device has one or more Convenience key on the side of the device. Depending on your theme - Blackberry 8520 | User Guide - Page 176
/Mute key again. Themes About themes Depending on your wireless service provider, you might be able to set a theme on your BlackBerry® device that changes how items such as applications, indicators, words, and icons appear. Themes might be preloaded on your device, or you might be able to download - Blackberry 8520 | User Guide - Page 177
User Guide Display and keyboard Download a theme Depending on your wireless service provider, this feature might not be supported. 1. On the Home screen or in a folder, click the Options icon. 2. Click Theme. 3. Press the Menu key. 4. Click Download Themes. Accessibility options Use reverse - Blackberry 8520 | User Guide - Page 178
able to search for messages in the email application on your computer or in another integrated email account if your device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. 1. On the Home screen, click the - Blackberry 8520 | User Guide - Page 179
a message from the message search results, the message is also deleted from the email application on your computer or another integrated email account. Search for messages by contact or subject You can search for messages on your BlackBerry® device by contact or subject. 1. On the Home screen, click - Blackberry 8520 | User Guide - Page 180
User Guide Search for text in a message, in an attachment, or on a web the Menu key. 8. Click Edit Search. 9. Edit the search criteria. 10. Press the Menu key. 11. Click Save. Delete a saved search 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Recall. 4. Highlight - Blackberry 8520 | User Guide - Page 181
box beside one or more applications. 4. Press the Menu BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature delete a contact from the contact lookup results, click Delete. • To delete the contact lookup results, click Delete - Blackberry 8520 | User Guide - Page 182
User Guide Search Search shortcuts • To search for a contact in a list of contacts, type the contact name or initials separated by a space. • To search for text in a - Blackberry 8520 | User Guide - Page 183
your BlackBerry® device and the email application on your computer over the wireless network. The wireless email reconciliation feature is designed to reconcile email messages between your device and the email application on your computer over the wireless network. When you file or delete email - Blackberry 8520 | User Guide - Page 184
• Your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. • You must synchronize your organizer data using the synchronization tool of the BlackBerry® Desktop Manager. For - Blackberry 8520 | User Guide - Page 185
must have an activation password. For more information, contact your administrator. Prerequisites: Restoring data over the wireless network • Your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information - Blackberry 8520 | User Guide - Page 186
third-party applications check box. 7. Click Continue. 8. Type blackberry. Empty the deleted items folder on your computer from your device To perform this task, your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For - Blackberry 8520 | User Guide - Page 187
® device is associated with a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry® Desktop Manager to reconcile email messages in personal folders. For more information, see the BlackBerry Desktop Software Online Help. Email messages are not being deleted over - Blackberry 8520 | User Guide - Page 188
before you can pair with them. 1. In the Bluetooth setup application, click Search or Listen. 2. If necessary, click a Bluetooth enabled device. 3. If necessary, type the passkey for the Bluetooth enabled device on your BlackBerry® device. 4. If necessary, type the passkey for the Bluetooth enabled - Blackberry 8520 | User Guide - Page 189
During a call, press the Menu key. 2. Click Activate . Related topics Turn on Bluetooth technology, 186 Share file using Bluetooth technology To perform this task, Bluetooth® technology must be turned on and your BlackBerry® device must be paired with a Bluetooth enabled device - Blackberry 8520 | User Guide - Page 190
Name field, change the name for the Bluetooth enabled device. 7. Press the Menu key. 8. Click Save. Delete a paired Bluetooth enabled device To perform this task, your BlackBerry® device must not be connected to the Bluetooth® device. 1. On the Home screen or in a folder, click the Options icon - Blackberry 8520 | User Guide - Page 191
Click Bluetooth. 3. Press the Menu key. 4. Click Options. 5. Set the Allow outgoing calls field to Never or If Unlocked. 6. Press the Menu key. 7. Click Save. Make your BlackBerry device discoverable 1. On the Home screen or in a folder, click the Options icon. 2. Click Bluetooth. 3. Press the Menu - Blackberry 8520 | User Guide - Page 192
User Guide 5. In the Device Name field, type a name for your BlackBerry® device. 6. Press the Menu key. 7. Click Save. the Options icon. 2. Click Bluetooth. 3. Highlight a Bluetooth® enabled device. 4. Press the Menu key. 5. Click Device Properties. 6. Set the Trusted field to Yes. 7. Press the Menu - Blackberry 8520 | User Guide - Page 193
running BlackBerry Desktop Software so that you can send and receive email messages and synchronize your organizer data without using a connection to the wireless network. To use this service, your BlackBerry device must be associated with an email account that uses a BlackBerry® Enterprise Server - Blackberry 8520 | User Guide - Page 194
key. 7. Click Save. Bluetooth technology troubleshooting I cannot type a passkey on a Bluetooth enabled device If you cannot type a passkey on a Bluetooth® enabled device, the passkey might already be defined. On your BlackBerry® device, in the Enter passkey for field, try typing 0000 - Blackberry 8520 | User Guide - Page 195
came with the Bluetooth enabled device. • Allow the Bluetooth enabled device to discover your BlackBerry device. In the Bluetooth setup application, click Listen. • Turn off encryption for Bluetooth connections between your BlackBerry device and the Bluetooth enabled device. On the Home screen or - Blackberry 8520 | User Guide - Page 196
Depending on your wireless service provider, this feature might not be supported. You can use GPS technology on your BlackBerry® device to get your GPS location and to use location-based applications and location-based services. Location-based applications can use your GPS location to provide you - Blackberry 8520 | User Guide - Page 197
Click Save. GPS technology troubleshooting I cannot use GPS technology Try performing the following actions: • If you are outdoors, move away from buildings and expose your device to open sky. • If you are indoors, move close to a window. • If you have paired your BlackBerry® device with a Bluetooth - Blackberry 8520 | User Guide - Page 198
User Guide Maps Maps Map basics Get directions 1. On the Home screen, click the Maps icon. 2. On a map, press the Menu key. 3. Click Get Directions. 4. Perform one of the following actions to specify a starting location: • To specify your current location if your device has an internal GPS - Blackberry 8520 | User Guide - Page 199
User Guide Maps • To specify your current location, click Where I Am. Your BlackBerry® device must have a built in GPS receiver or be paired with a Bluetooth® enabled GPS receiver to perform this task. • To view a new location, click Enter An Address. To type location information in specific - Blackberry 8520 | User Guide - Page 200
User Guide Maps Set a home or work address 1. On a map, press the Menu key. 2. Click Layers. 3. If necessary, expand the Favorites folder and the Locations folder. 4. Highlight - Blackberry 8520 | User Guide - Page 201
Guide Maps 3. Click Add To Favorites. 4. Perform any of the following actions: • To rename the bookmark, in the Label field, type a new name. • To file Favorites. 5. Highlight a bookmark. 6. Press the Menu key. 7. Click Delete. Add a bookmark folder for locations or routes 1. On the Home screen, - Blackberry 8520 | User Guide - Page 202
User Guide Maps 4. Click Favorites. 5. Highlight a bookmark. 6. Press the Menu key. 7. Click Move. 8. Click a new location. Map options Set the GPS receiver that you use to track your movement To perform this task, if you don't have an internal GPS receiver, you must pair your BlackBerry® device - Blackberry 8520 | User Guide - Page 203
Guide the battery GPS receiver to track your movement. You can geotag (add the latitude and longitude coordinates for your current location) to pictures that you take so that you can view them on a map. Depending on your BlackBerry device, the camera or video camera feature might not be supported - Blackberry 8520 | User Guide - Page 204
wireless network. Some features are not available on my device The availability of certain features on your BlackBerry® device might be affected based on various items such as your device model and wireless service plan. If your email account uses a BlackBerry® Enterprise Server, your organization - Blackberry 8520 | User Guide - Page 205
Guide BlackBerry Messenger BlackBerry Messenger Contacts Add a contact You must invite contacts to use BlackBerry® Messenger before they are added to your BlackBerry Messenger contact list. 1. In BlackBerry list. 1. In BlackBerry® Messenger, on an invitation 1. In BlackBerry® Messenger, in the - Blackberry 8520 | User Guide - Page 206
User Guide BlackBerry Messenger Turn off invitation forwarding options If you turn off invitation forwarding, contacts that you invite can only accept invitations from the original email address or PIN that you sent the invitation to. 1. In BlackBerry® Messenger, on the Contact list screen, press - Blackberry 8520 | User Guide - Page 207
Click Edit Group. 4. Type a name for the group. 5. Click OK. Delete a group You must move your contacts out of a group before you can delete that group. There must be at least one group in your BlackBerry® Messenger contact list; you cannot delete the last remaining group in your contact list. 1. In - Blackberry 8520 | User Guide - Page 208
User Guide BlackBerry Messenger Add an emoticon 1. When composing a message, press the Symbol key three times. 2. Click an emoticon. Send a file to a contact 1. During a BlackBerry® Messenger conversation, press the Menu key. 2. Click Send a File. 3. Navigate to a folder that contains pictures or - Blackberry 8520 | User Guide - Page 209
Guide BlackBerry Messenger 5. Click Save. To turn on ping vibration again, change the Vibrate When Receiving a Ping field to Yes. Prevent conversations from appearing in the main message list 1. In BlackBerry paste it into other BlackBerry® device applications. 1. In BlackBerry® Messenger, during a - Blackberry 8520 | User Guide - Page 210
User Guide BlackBerry Messenger 4. Type a message. 5. Click OK. Send your GPS location to a contact To perform this task, you must set a GPS receiver to use. 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Send My Location. End a conversation 1. In BlackBerry® - Blackberry 8520 | User Guide - Page 211
User Guide BlackBerry Messenger Show when you are listening to an audio file 1. In BlackBerry® Messenger, on the Contact list screen, press the Menu key. 2. Click Options. 3. Change the Allow Now Playing presence status field to Yes. To stop showing when you are listening to an audio file, change - Blackberry 8520 | User Guide - Page 212
or in a folder, click the Options icon. 2. Click Advanced Options. 3. Click Applications. 4. Click an application. Related topics Legal notice, 279 Delete a third-party application If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you might not be able to - Blackberry 8520 | User Guide - Page 213
update, your device might reset or display a white screen momentarily - this is expected. Do not remove the battery while the update is in progress. You might be able to update your BlackBerry Device Software over the wireless network, from a web site, or using the BlackBerry® Desktop Manager. You - Blackberry 8520 | User Guide - Page 214
User Guide Applications If you have installed the BlackBerry® Desktop Software on your computer, you can update the BlackBerry Device Software using the BlackBerry Desktop Manager. For more information about updating the software using the BlackBerry Desktop Manager, see the online help that is - Blackberry 8520 | User Guide - Page 215
User Guide Applications 4. Click Previous upgrade succeeded. 5. Press the Menu key. 6. Click Delete Downgrade Data. Application troubleshooting I cannot add applications Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that - Blackberry 8520 | User Guide - Page 216
support, a dimmed Wi-Fi logo with a network name displayed at the top of the screen indicates that your device is connected to a Wi-Fi network but does not have access to BlackBerry services such as email messaging and internet browsing over the WiFi connection. Network connection indicators Mobile - Blackberry 8520 | User Guide - Page 217
is turned off. Wi-Fi network Green: Your device is accessing BlackBerry services (for example, email service) over a Wi-Fi® connection. White: Your connection to the Wi-Fi network is turned on, but your device does not have access to BlackBerry services over a Wi-Fi connection. Red: Your connection - Blackberry 8520 | User Guide - Page 218
network list To perform this task, your BlackBerry® device must be connected to a GSM® or UMTS network. Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen or in a folder, click the Options icon. 2. Click Mobile Network. 3. Press the Menu key. 4. Click - Blackberry 8520 | User Guide - Page 219
Press the Menu key. 10. Click Save. Delete a wireless network from the preferred wireless network list To perform this task, your BlackBerry® device must be connected to a GSM® or UMTS network. Depending on your wireless service plan, this feature might not be supported. 1. On the Home screen or in - Blackberry 8520 | User Guide - Page 220
change the Network Selection Mode field to Automatic. Verify the status of network connections and services 1. On the Home screen, click the Manage Connections icon. 2. Click Services Status. Wi-Fi technology Depending on your BlackBerry® device model, the Wi-Fi® feature might not be supported. 218 - Blackberry 8520 | User Guide - Page 221
Guide Wireless network coverage About connecting to a Wi-Fi network If you are in a Wi-Fi® coverage area and your wireless service plan supports it, you can connect to a Wi-Fi network so that your BlackBerry® device uses the Wi-Fi network instead of the mobile network to send and receive email - Blackberry 8520 | User Guide - Page 222
certificate: Set the root certificate that your BlackBerry® device should use to verify that it is connecting device should use to connect to the Wi-Fi network. Inner link security: If necessary, set the security protocol that the Wi-Fi network supports for its inner authentication method. Use hard - Blackberry 8520 | User Guide - Page 223
Click the new location. Switch Wi-Fi networks manually By default, your BlackBerry® device switches to an appropriate Wi-Fi® network automatically Click Disable. To allow your BlackBerry® device to connect to the Wi-Fi network again, press the Menu key. Click Enable. Delete a Wi-Fi profile 1. On - Blackberry 8520 | User Guide - Page 224
User Guide Wireless For more information, contact your administrator. 1. Download the root certificate from the certificate authority server to BlackBerry® device, use the certificate synchronization tool of the BlackBerry® Desktop Manager to synchronize the root certificate between your device - Blackberry 8520 | User Guide - Page 225
Guide Wireless network coverage Set the Wi-Fi network type. If you do not know the network type, do not change this field. Prompt before connection: Set whether a prompt appears before your BlackBerry® device connects to the Wi-Fi network. Allow inter-access point handover: Set whether your device - Blackberry 8520 | User Guide - Page 226
options Automatically obtain IP address and DNS: Set whether your BlackBerry® device receives a routable IP address, a subnet mask, DNS settings, and a gateway address from the WiFi® network. IP Address: Type the IP address for your device. Subnet mask: Type the subnet mask for the wireless access - Blackberry 8520 | User Guide - Page 227
wireless service provider supports UMA, verify that your connection preference is not set to Wi-Fi Only. Related topics Turn off a wireless connection, 214 Switch wireless networks manually, 218 I cannot connect to a Wi-Fi network Depending on your BlackBerry® device model, the Wi-Fi® feature might - Blackberry 8520 | User Guide - Page 228
available Wi-Fi networks. • If your wireless service provider supports UMA, verify that your connection preference is not set to Mobile Network Only. • If your device is associated with an email account that uses a BlackBerry® Enterprise Server, your organization might prevent the Hotspot browser - Blackberry 8520 | User Guide - Page 229
User Guide Power, battery, and memory Power, battery, and memory Turn off your device Depending on your theme, the location or name of the Power Off icon might differ from the location or name in this task. • If you have not set your BlackBerry® device to turn on and turn off automatically at - Blackberry 8520 | User Guide - Page 230
Try to maintain at least 400 KB of application memory on your BlackBerry® device. To increase the amount of application memory, try deleting items that you do not need from your device. Consider the following guidelines: • Delete old email and MMS messages, especially messages with attachments - Blackberry 8520 | User Guide - Page 231
User Guide Power, battery, and memory • Delete applications and languages that you do not use. • If you recently updated the BlackBerry® Device Software over the wireless network, delete the previous version of the BlackBerry Device Software. • Clear the browser cache. To use less memory, try - Blackberry 8520 | User Guide - Page 232
Guide SIM card SIM card Depending on your wireless service provider and wireless network, your BlackBerry® device might not use a SIM card. About the SIM card phone book If your wireless service on your wireless service provider and wireless network, this feature might not be supported. 1. In the - Blackberry 8520 | User Guide - Page 233
User Guide SIM card 2. Highlight a phone number. 3. Press the Menu key. 4. Click Copy to SIM service provider and wireless network, this feature might not be supported. If you set your SIM card to store SMS text messages, the SIM card does not delete SMS text messages after the BlackBerry® device - Blackberry 8520 | User Guide - Page 234
BlackBerry® device. If you lock your SIM card with a PIN code, other people cannot use their SIM card in your device. Before you can use your SIM card in another device, you must type the PIN code. Protect your SIM card with a PIN code To obtain your SIM card PIN code, contact your wireless service - Blackberry 8520 | User Guide - Page 235
your BlackBerry® device. On the Home screen or in the applications list, click the Lock icon. To unlock your device, on the Lock screen, slide your finger on the trackpad. Click Unlock. Type your device password. Press the Enter key. Lock the keyboard If you do not set a BlackBerry® device password - Blackberry 8520 | User Guide - Page 236
User Guide Security To unlock the keyboard, press the asterisk (*) key and the Send key. Set a limit for device password attempts 1. On the Home a password to the password keeper 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Press the Menu key. 3. Click - Blackberry 8520 | User Guide - Page 237
User Guide Security Set criteria for randomly generated passwords 1. On the Home screen or in the Applications folder, click the Password Keeper delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. On the Home screen, click an application icon. 2. In an application - Blackberry 8520 | User Guide - Page 238
User Guide 6. Press the Menu key. 7. Click Save. Delete a password from the password keeper 1. On the Home screen or in the Applications folder, click the Password Keeper icon. 2. Highlight a password. 3. Press the Menu key. 4. Click Delete. Change the password keeper password 1. On the Home screen - Blackberry 8520 | User Guide - Page 239
User Guide Security Encryption About file encryption File encryption is designed to protect files that you store in the BlackBerry® device memory and on a media card that can be inserted in your device. You can encrypt the files in the device memory and on your media card using an encryption key - Blackberry 8520 | User Guide - Page 240
. If your device is associated with an email account that uses a BlackBerry Enterprise Server that does not support this feature, you can generate an encryption key using the email settings tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help - Blackberry 8520 | User Guide - Page 241
on your BlackBerry® device. Examples of sensitive data include sensitive data in the cache for the key store browser, unencrypted data from email messages, LDAP authentication passwords, and data from certificate and key searches. When memory cleaning is turned on, the memory cleaning application is - Blackberry 8520 | User Guide - Page 242
User Guide Security • To prevent your BlackBerry® device from deleting sensitive data when you insert your device in a holster, change the Clean When Holstered field to No. • To prevent your device from deleting sensitive data when your device remains idle for a specified period of time, change - Blackberry 8520 | User Guide - Page 243
User Guide Security 8. in the certificate chain is trusted on your BlackBerry® device), or not trusted (the certificate is not This field displays the certificate format. Your device supports X.509 and WTLS certificate formats. Public Key email address for the certificate subject, if an alternate - Blackberry 8520 | User Guide - Page 244
BlackBerry® device sends the public key, but does not send the corresponding private key. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options. 3. Click Certificates. 4. Highlight a certificate. 5. Press the Menu key. 6. Click Send via Email or Send via PIN. Delete - Blackberry 8520 | User Guide - Page 245
User Guide Security 6. Click Show Chain. Certificate status Certificate status indicators : The certificate has a corresponding private key that is stored on your BlackBerry® device or a smart card. : The certificate chain is trusted and valid, and the revocation status of the certificate chain is - Blackberry 8520 | User Guide - Page 246
User Guide Security Revoke a certificate If you revoke a certificate, the certificate is revoked only in the key store on your BlackBerry® device. Your device does not update the revocation status on the certificate authority or CRL servers. 1. On the Home screen or in a folder, click the Options - Blackberry 8520 | User Guide - Page 247
User Guide Security Certificate options Change of the following actions: • Click a contact. • Click Use Once. Type an email address. 10. Press the Menu key. 11. Click Save. Turn off the display a certificate, your BlackBerry® device uses the certificate subject as the name for the certificate. 245 - Blackberry 8520 | User Guide - Page 248
User Guide Security Turn off the fetch status prompt that appears when you add a the key store, change the Fetch Status field to Yes. • To add a certificate to the key store without downloading the revocation status, change the Fetch Status field to No. 9. Press the Menu key. 10. Click Save. - Blackberry 8520 | User Guide - Page 249
Guide Security 4. Press the Menu key. 5. Click Fetch PGP Keys. 6. Specify the search criteria. 7. Press the Menu key. 8. Click Search. 9. Click a PGP key. 10. Click Add PGP Key to Key Store. Download with a private key on your BlackBerry® device), or not trusted (the PGP key is not explicitly trusted - Blackberry 8520 | User Guide - Page 250
, your BlackBerry® device sends the public key, but does not send the corresponding private key. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options. 3. Click PGP Keys. 4. Highlight a PGP key. 5. Press the Menu key. 6. Click Send via Email or Send via PIN. Delete - Blackberry 8520 | User Guide - Page 251
send a PGP protected message, your device downloads an updated PGP Universal Server policy and updated PGP public keys from the PGP Universal Server. PGP key status PGP key status indicators : The PGP® key has a corresponding private key that is stored on your BlackBerry® device. : The PGP key is - Blackberry 8520 | User Guide - Page 252
User Guide Security Revoke a PGP key If you revoke a PGP® key, the PGP key is revoked only in the key store on your BlackBerry® device. Your device does not update the revocation status on the PGP® Universal Server. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security - Blackberry 8520 | User Guide - Page 253
Guide key. 10. Click Save. When you add a PGP® key, your BlackBerry® device uses the name that the PGP® Universal Server set for the key when the Menu key. 7. Click Options. 8. Perform one of the following actions: • To download the revocation status of a PGP® key when you add it to the key store, - Blackberry 8520 | User Guide - Page 254
the following actions: • Verify that your organization permits you to download PGP® keys from an LDAP certificate server. For more information, contact your administrator. • If you changed the connection type that your BlackBerry® device uses to connect to an LDAP certificate server, try using the - Blackberry 8520 | User Guide - Page 255
User Guide Security to the certificate server. Connection Type: Specify whether your BlackBerry® device uses an SSL connection or a TLS connection to connect a certificate server. 5. Press the Menu key. 6. Click Email Server or PIN Server. Delete a certificate server 1. On the Home screen or in a - Blackberry 8520 | User Guide - Page 256
BlackBerry® device might store the following items. To access these items in the key store, you must type a key store password. • personal certificates (certificate and private key pairs) • certificates that you download using the certificate synchronization tool of the BlackBerry® Desktop Manager - Blackberry 8520 | User Guide - Page 257
User Guide Security 4. Change the Private Key Password Timeout field. 5. Press the Menu key. 6. Click Save. To access private keys after your BlackBerry® device deletes the key store password, you must type your key store password. Add contacts to your contact list automatically when you add items - Blackberry 8520 | User Guide - Page 258
, after you connect your smart card reader to your device, your device requests authentication from the smart card each time that you unlock your device. If the S/MIME Support Package for BlackBerry® devices is installed on your device, you can use smart card certificates to send S/MIMEprotected - Blackberry 8520 | User Guide - Page 259
User Guide Security • change a general security option on your device • change a smart card option • use your device with RSA software • log in to a VPN • connect to a Wi-Fi network Turn on two-factor authentication You must have set a BlackBerry® device password and have the smart card password - Blackberry 8520 | User Guide - Page 260
the new smart password filter appears beside the password field. Prerequisites: Using authentication certificates • Your BlackBerry® device must have the correct smart card driver and smart card reader driver installed. • You must have imported a certificate from your smart card that you can use for - Blackberry 8520 | User Guide - Page 261
card whenever you use your smart card to unlock your BlackBerry® device. 1. On the Home screen, click the BlackBerry® device checks the status of your authentication certificate and finds that it is revoked or expired, your device locks. Store the pass phrase for your smart card in the application - Blackberry 8520 | User Guide - Page 262
about VPN profiles, contact your administrator. Prerequisites: Logging in to a VPN • Your BlackBerry® device must be associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. • If you have a Wi-Fi® enabled - Blackberry 8520 | User Guide - Page 263
User Guide Security Log in to a VPN 1. On the Home screen or in a folder, key. 10. Click Save. Change the software token for a VPN profile To perform this task, the software token that you want to use must be installed on your BlackBerry® device. For more information, contact your administrator. - Blackberry 8520 | User Guide - Page 264
the Menu key. 5. Click Reset Settings. About direct Internet connections for third-party applications Some third-party applications that you add to your BlackBerry® device might require a direct TCP or HTTP connection to the Internet. For example, a stock price application might need to connect to - Blackberry 8520 | User Guide - Page 265
. Turn on safe mode When you start your BlackBerry® device, you can turn on safe mode to prevent third-party applications from running automatically. This safe mode enables you to troubleshoot or remove any unwanted applications. 1. Remove and reinsert the battery. 2. When the red LED light goes out - Blackberry 8520 | User Guide - Page 266
can access media files on your device. Application Management: Specify whether third-party applications can add or delete application modules or access module information such as an application name or version. Themes: Specify whether your device can use third-party applications as a source for - Blackberry 8520 | User Guide - Page 267
can access files that you transfer to your device using the media manager tool of the BlackBerry® Desktop Manager or Bluetooth® technology. Security Data: Set whether third-party applications can access certificates or keys in the key store on your device. Security troubleshooting I cannot download - Blackberry 8520 | User Guide - Page 268
User Guide Security Get the date and time from the wireless network automatically, 122 My device prompts me to make an emergency call when I type a password If your BlackBerry® device password contains a combination of letters that corresponds to an emergency access number, your device might - Blackberry 8520 | User Guide - Page 269
can send service books to your device over the wireless network. If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you can also receive service books on your device by connecting your device to the BlackBerry® Desktop Manager. Accept a service book 1. On - Blackberry 8520 | User Guide - Page 270
User Guide Service books and diagnostic reports Diagnostic reports About diagnostic reports Diagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If you cannot connect to the wireless network or access services such as email messaging, your - Blackberry 8520 | User Guide - Page 271
Guide Service books and diagnostic reports 2. Click Mobile Network. 3. Press the Menu key. 4. Click Diagnostics Test. 5. Highlight a report. 6. Press the Menu key. 7. Click Delete or Delete to an email address. View the version number of the BlackBerry Device Software on your device 1. On the - Blackberry 8520 | User Guide - Page 272
User Guide Service books and diagnostic reports About Wi-Fi diagnostic reports Wi-Fi® diagnostic reports provide Wi-Fi configuration and connection information for your BlackBerry® device. If you cannot connect to a WiFi network or access services such as email messaging, your wireless service - Blackberry 8520 | User Guide - Page 273
User Guide 10. Click Save. Service books and diagnostic reports 271 - Blackberry 8520 | User Guide - Page 274
User Guide BrickBreaker BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or - Blackberry 8520 | User Guide - Page 275
User Guide BrickBreaker BrickBreaker scoring Catching a capsule: 50 points Shooting a brick with the gun: 50 points Hitting a brick with the ball: 10 points Shooting a brick with the - Blackberry 8520 | User Guide - Page 276
User Guide 5. Press the Menu key. 6. Click Save. Submit a score to the BrickBreaker high score web site 1. On the Home screen or in a folder, click the BrickBreaker - Blackberry 8520 | User Guide - Page 277
a device with BlackBerry® Connect™ software, a device with BlackBerry® Built-In™ software, or a device that is running the BlackBerry® Application Suite. BlackBerry enabled devices provide users with access to BlackBerry device applications and BlackBerry services. BlackBerry MDS BlackBerry® Mobile - Blackberry 8520 | User Guide - Page 278
IP Internet Protocol LDAP Lightweight Directory Access Protocol LDAP certificate server A BlackBerry® device uses an LDAP certificate server to search for and download certificates and PGP® keys. LED light-emitting diode MCC mobile country code MMS Multimedia Messaging Service MNC 276 Glossary - Blackberry 8520 | User Guide - Page 279
User Guide Glossary mobile network code OCSP Online Certificate Status Protocol OCSP server A BlackBerry® device uses an OCSP server to check the revocation status of a certificate on demand. PEAP Protected Extensible Authentication Protocol personal certificate A personal certificate is a - Blackberry 8520 | User Guide - Page 280
SMSC Short Message Service Center SSID service set identifier SSL Secure Sockets Layer TCP Transmission Control Protocol TLS Transport Layer Security Triple DES Triple Data Encryption Standard TTY teletype VPN virtual private network WAN wide area network WAP Wireless Application Protocol WEP Wired - Blackberry 8520 | User Guide - Page 281
Desktop Professional, and PGP Universal Server are trademarks of PGP Corporation. Roxio is a trademark of Sonic Solutions BlackBerry smartphone and other devices and/or associated software world. errors Services or the third party in any way. EXCEPT TO THE EXTENT SPECIFICALLY PROHIBITED BY APPLICABLE - Blackberry 8520 | User Guide - Page 282
features outlined in this documentation require a minimum version of BlackBerry® Enterprise Server, BlackBerry® Desktop Software, and/or BlackBerry® Device Software. The terms of use of any RIM product or service are set out in a separate license or other agreement with RIM applicable thereto - Blackberry 8520 | User Guide - Page 283
. If you have a Wi-Fi enabled BlackBerry device, your device is subject to restrictions of use in some member states of the European Community. Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited Centrum House 36 Station Road Egham, Surrey TW20 9LF
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BlackBerry Curve 8520 Smartphone
Version: 4.6.1
User Guide
To find the latest user guides, visit www.blackberry.com/docs/smartphones.