BenQ RP750K Installation Handbook - Page 71

OSD menu/control panel/power button, RP750K, RP860K

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OSD menu/control panel/power button The OSD menu does not work. Possible causes Possible solutions The control panel (keypad) could Contact the BenQ authorized service partner for be damaged. replacement. The keypad or IR (remote control) does not work. The keypad or IR could be locked. Please check the following to unlock it. Model/Function Keypad Lock/unlock IR (remote control) lock/unlock Lock/unlock keypad and touch Remark RP654K, RP704K, RP750K, RP860K 1. Press green OSD setting button on the remote control. 2. OSD setting Press red 1. The Key Lock and button on the remote control. 2. IR Lock functions cannot be enabled at the same time. Lock/unlock touch - yellow button on remote control. RP552, RP552H, RP653, RP703, RP840G OSD setting OSD setting Press red button on the remote control. RP553K, RP653K, 1. Press and 1. Press and ST430K, ST550K, ST650K, RM5501K, hold [CH+] button. hold [CH+] button. RM6501K, 2. OSD setting 2. OSD setting RM7501K, RM8601K IL430, IL490, IL550, 1. Press both + 1. Lock - OSD SL490, SL550 setting and of remote con- 2. trol buttons and hold for more than 3 seconds. Unlock press and hold [i]INFO button on the remote 2. OSD setting control for 6 seconds. PL490, PL552, PL553, PH5501, PH5502 1. Press 1. Press and 1998 on the remote control. and 1998 on the remote control. 2. OSD setting 2. OSD setting Troubleshooting 71

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71
Troubleshooting
OSD menu/control panel/power button
The OSD menu does not work.
Possible causes
Possible solutions
The control panel (keypad) could
be damaged.
Contact the BenQ authorized service partner for
replacement.
The keypad or IR (remote control) does not work.
The keypad or IR could be locked. Please check the following to unlock it.
Model/Function
Keypad
Lock/unlock
IR (remote
control)
lock/unlock
Lock/unlock
keypad and
touch
Remark
RP654K, RP704K,
RP750K, RP860K
1.
Press green
button on
the remote
control.
2.
OSD setting
OSD setting
Press red
button on the
remote
control.
1.
The Key Lock and
IR Lock functions
cannot be enabled
at the same time.
2.
Lock/unlock
touch - yellow
button on remote
control.
RP552, RP552H,
RP653, RP703,
RP840G
OSD setting
OSD setting
Press red
button on the
remote
control.
RP553K, RP653K,
ST430K, ST550K,
ST650K, RM5501K,
RM6501K,
RM7501K,
RM8601K
1.
Press and
hold [CH+]
button.
2.
OSD setting
1.
Press and
hold [CH+]
button.
2.
OSD setting
IL430, IL490, IL550,
SL490, SL550
1.
Press both +
and
of
remote con-
trol buttons
and hold for
more than 3
seconds.
2.
OSD setting
1.
Lock - OSD
setting
2.
Unlock -
press and
hold
[i]INFO
button on
the remote
control for
6 seconds.
PL490, PL552,
PL553, PH5501,
PH5502
1.
Press
and 1998 on
the remote
control.
2.
OSD setting
1.
Press
and 1998 on
the remote
control.
2.
OSD setting