2011 Mercedes E-Class Owner's Manual - Page 262

260 Features service subscription to a surveillance service provider. Rthe battery is sufficiently charged. Rthe corresponding cellular phone network is available for transmitting data to the customer center. RThe Loading, stowing and features i Determining the location of the vehicle on a map is only possible if there is sufficient GPS reception and the vehicle position can be forwarded to the customer center. The mbrace system The mbrace system provides three different services: Rautomatic RRoadside and manual emergency call Assistance call RMB info call To control the volume during an mbrace call, proceed as follows: X indicator lamp in Information button ï does not come on during the system self-test. RThe indicator lamp in the SOS button, Roadside Assistance button F, or Information button ï remains illuminated constantly in red after the system self-test. RThe message Tele Aid Inoperative or Tele Aid Not Activated appears in the multifunction display after the system selftest. If a malfunction is indicated as outlined above, the system may not operate as expected. In case of an emergency, help will have to be summoned by other means. Have the system checked at the nearest authorized Mercedes-Benz Center or contact the following service hotlines: RUSA: Press the W or X button on the multifunction steering wheel. Use the volume controller of COMAND. or X Response Center under the number 866-990-9007 RCanada: Customer Service under 1-888-923-8367. You can find information and a description of all available features under "Owners Online" at http://www.mbusa.com22 Emergency call Important safety notes ! A license agreement must exist in order to activate the mbrace service. Make sure that your system is activated and ready for use, and press the ï MB info call button to register. If you cannot carry out any of the steps mentioned, the system may not be activated. If you have any questions concerning activation, please contact one of the following service hotlines: Response Center under 866-990-9007 RCanada: Customer Service under 1-888-923-8367 RUSA: System self-test After you have switched on the ignition, the system carries out a self-diagnosis. G Warning A malfunction in the system has been detected if any or all of the following conditions occur: RThe indicator lamp in the SOS button does not come on during the system self-test. RThe indicator lamp in Roadside Assistance button F does not come on during the system self-test. 22 USA only.