Vtech i5855 User Manual - Page 40

Conference Calling, Transferring Calls, Blind Transfer, Announced Transfer

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Handset and Base Operation Conference Calling The i 5853 is capable of supporting conference calls with up to two registered Handsets and the Base Unit. To enter a conference call, simply access the line with two or three extensions by pressing ON (or SPEAKERPHONE) on the Handset or SPEAKERPHONE on the Base. The phone icon and two or three extension numbers will be displayed in the upper left corner of the Handset display. Advanced Operations Transferring Calls You can transfer calls on the i 5853 system from the Base to Handset, Handset to Handset, or Handset to Base. Blind Transfer You can directly transfer any active call to another i 5853 extension without notification by following these steps: From the Handset: • Press the middle NavKey then press the up or down NavKey to the desired destination. • Press the middle NavKey again to confirm. • The ringing Handset or Base can pick up the transferred call just like any incoming call. From the Base: • Press INTERCOM or XFER softkey. Scroll to the desired destination, then press the middle NavKey. • The ringing Handset can pick up the transferred call just like an incoming call. Announced Transfer Perform an announced transfer (call and advise another extension) of an active call by following these steps: From the Handset: • Press HOLD to place your call on hold. • Press any NavKey then press the left NavKey to Intercom, press the the middle NavKey again to confirm. -ORPress any NavKey then press dialing key 1. • Press the up or down NavKey to the desired destination. • For confirmation, press the middle NavKey again. • When the ringing Handset or Base answers, announce that there's an active call on hold. • Press OFF (on the Handset) or INTERCOM (on the Base). • Press ON (on the destination Handset) or SPEAKERPHONE (on the destination Base) to pick up the call on hold. From the Base: • Press HOLD to place your call on hold. • Press INTERCOM. • Scroll to the desired destination, then press OK. • When the ringing Handset answers, announce that there's an active call on hold. • Press OFF (on the Handset) or INTERCOM (on the Base). • Press ON (on the destination Handset ) to pick up the call on hold. 40

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40
Handset and Base Operation
Conference Calling
The
i 5853
is capable of supporting conference calls with up to two registered Handsets and
the Base Unit. To enter a conference call, simply access the line with two or three extensions
by pressing
ON
(or
SPEAKERPHONE
) on the Handset or
SPEAKERPHONE
on the Base. The
phone icon
and two or three extension numbers will be displayed in the upper left corner
of the Handset display.
Transferring Calls
You can transfer calls on the
i 5853
system from the Base to Handset, Handset to Handset,
or Handset to Base.
Blind Transfer
You can directly transfer any active call to another
i 5853
extension without notification by
following these steps:
From the Handset:
•
Press the middle NavKey then press the up or down NavKey to the desired destination.
•
Press the middle NavKey again to confirm.
•
The ringing Handset or Base can pick up the transferred call just like any incoming call.
From the Base:
•
Press
INTERCOM
or
XFER
softkey. Scroll to the desired destination, then press the
middle NavKey.
•
The ringing Handset can pick up the transferred call just like an incoming call.
Announced Transfer
Perform an announced transfer (call and advise another extension) of an active call by
following these steps:
From the Handset:
•
Press
HOLD
to place your call on hold.
•
Press any NavKey then press the left NavKey to
Intercom,
press the the middle NavKey
again to confirm.
-OR-
Press any NavKey then press dialing key
1
.
•
Press the up or down NavKey to the desired destination.
•
For confirmation, press the middle NavKey again.
•
When the ringing Handset or Base answers, announce that there’s an active call on hold.
•
Press
OFF
(on the Handset) or
INTERCOM
(on the Base).
•
Press
ON
(on the destination Handset) or
SPEAKERPHONE
(on the destination Base)
to pick up the call on hold.
From the Base:
•
Press
HOLD
to place your call on hold.
•
Press
INTERCOM
.
•
Scroll to the desired destination, then press
OK
.
•
When the ringing Handset answers, announce that there’s an active call on hold.
•
Press
OFF
(on the Handset) or
INTERCOM
(on the Base).
•
Press
ON
(on the destination Handset ) to pick up the call on hold.
Advanced Operations