Vtech DS667V-2G User Manual - Page 89

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Appendix Troubleshooting The light on the headset flashes slowly and alternately in red and blue. The headset does not work at all. • The headset is deregistered from the telephone base. Follow the instructions below to register the headset back to the telephone base. 1. Press and hold FIND HANDSET on the telephone for about four seconds until the red IN USE light turns on. 2. Immediately place the headset in the telephone base. The red IN USE light on the telephone base turns off. The light on the headset turns red when it is registered but not fully charged, or turns blue if it is registered and fully charged. This process takes about 60 seconds to complete. I cannot dial out. • Try all the suggestions above. • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing. • Eliminate any background noise. Noise from a television, radio or other appliances might cause the phone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room with less background noise. • If other phones in your home are having the same problem, contact your telephone service provider (charges may apply). My cordless handset isn't performing normally. • Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different, working electrical outlet without a wall switch. • Move the cordless handset closer to the telephone base. You may have moved out of range. • Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. 85

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Appendix
85
Troubleshooting
The
light on the headset flashes slowly and alternately in red and blue. The
headset does not work at all.
The headset is deregistered from the telephone base. Follow the instructions
below to register the headset back to the telephone base.
1.
Press and hold
FIND HANDSET
on the telephone for about four seconds
until the red
IN USE
light turns on.
2.
Immediately place the headset in the telephone base. The red
IN USE
light on
the telephone base turns off.
The
light on the headset turns red when it is registered but not fully charged,
or turns blue if it is registered and fully charged. This process takes about 60
seconds to complete.
I cannot dial out.
Try all the suggestions above.
Make sure you have a dial tone before dialing. The cordless handset may take a
second or two to find the telephone base and produce a dial tone. This is normal.
Wait an extra second before dialing.
Eliminate any background noise. Noise from a television, radio or other
appliances might cause the phone to not dial out properly. If you cannot eliminate
the background noise, first try muting the cordless handset before dialing, or
dialing from another room with less background noise.
If other phones in your home are having the same problem, contact your
telephone service provider (charges may apply).
My cordless handset isn’t performing normally.
Make sure you plug the power cord securely into the telephone base. Plug the
power adapter into a different, working electrical outlet without a wall switch.
Move the cordless handset closer to the telephone base. You may have moved
out of range.
Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it
back in. Allow up to one minute for the cordless handset and telephone base to reset.
Other electronic products such as HAM radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as far
away as possible from these types of electronic devices.
•
•
•
•
•
•
•
•
•