Viking RVEC3456B Use and Care Manual - Page 9

Product Care Cleaning and Maintenance Cleaning Problems on Glass Ceramic Top Problem Brown streaks and specks Blackened burned on spots Cause Cleaning with sponge or cloth containing soilladen detergent water. Spatters or spillovers onto a hot cooking area or accidental melting of a plastic film, such as a bread bag. Fine brown/gray lines, fine scratches, or abrasions which have collected soil Coarse particles (salt, sugar) can get caught on the bottom of cookware and become embedded into top. Use of abrasive cleaning materials. Scratches from rough ceramic glass, or ceramic coated cookware. To Prevent Use cleaning cream with clean damp paper towel. Wipe all spillovers as soon as it is safe and DO NOT put plastic items on a warm cooking area. Wipe the bottom of cookware before cooking. Clean top daily with cleaning cream. DO NOT use ceramic or ceramic coated cookware. To Remove Use a light application of cleaning cream with a clean damp paper towel. Clean area with cleaning cream and a damp paper towel, nonabrasive nylon pad or scouring brush. If burn-on is not removed, cool cooktop, and carefully scrape area with a singleedged razor blade held at a 30° angle. Fine scratches are not removable but can be minimized by daily use of cleaning cream. Smearing or streaking Use of too much cleaning cream or use of a soiled dishcloth. Use a small amount of cream. Rinse thoroughly before drying. Use only paper towels or nylon scrub pad or brush. Dampen paper towel with a mixture of vinegar and water and wipe surface. Wipe area with damp paper towel or lint free cloth. 16 Cleaning and Maintenance Cleaning Problems on Glass Ceramic Top (cont.) Problem Metal markings (silver/gray marks) Hard water spots Pitting or flaking Cause Sliding or scraping metal cookware on glass top. Condensation from cooking may cause minerals found in water and acids to drip on to glass top and cause gray deposits (the spots are often so thin they appear to be in the glass top). Boil over of sugar syrup on glass top. This can cause pitting if not removed immediately. To Prevent DO NOT slide metal objects across top. Make sure the bottom of cookware is dry before cooking. Daily use of cleaning cream will help keep top free from hard water mineral deposits and food discoloration. Watch sugar and syrups carefully to avoid boil overs. To Remove Remove metal marks before the glass top is used again. Apply cleaning cream with a damp paper towel and scrub with a nylon scrub pad or brush. Rinse thoroughly and dry. Mix cleaning cream with water and apply a thick paste to stained area. Scrub vigorously. If stain is not removed, reapply cleaner and repeat process. Also try cleaning procedure for smearing and streaking. Turn element to LO; use several paper towels to wipe the spill immediately. Let glass top cool and carefully scrape off remainder of burnoff with a singleedged razor blade held at a 30° angle. 17 Product Care