TRENDnet TFW-H3PI Quick Installation Guide - Page 7

Troubleshooting - drivers

Page 7 highlights

Troubleshooting Q1: Where is the Driver CD-Rom for the TFW-H3PI? A1: The TFW-H3PI does not require unique drivers for Windows; it uses preinstalled FireWire drivers provided by your operating system. Q2: Can I connect or disconnect the FireWire cable while the computer is on? A2: Yes, you can connect or disconnect the FireWire cable, or any external FireWire device while the computer is on because the FireWire interface is Plugand-Play and hot-pluggable. Q3: After successfully installing the TFW-H3PI FireWire PCI Adapter, I connected my external FireWire device to the FireWire port, but it doesn't seem to work. What should I do? A3: Make sure you connect your external AC Power Adapter to the external FireWire device and that the device is powered on. Also make sure that you have installed the correct driver for you external FireWire device. If you still encounter problems or have any questions regarding the TFW-H3PI, please contact TRENDnet's Technical Support Department. 5

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11

Q1:
A1:
Q2:
A2:
Q3:
A3:
Where is the Driver CD-Rom for the TFW-H3PI?
The TFW-H3PI does not require unique drivers for Windows; it uses
preinstalled FireWire drivers provided by your operating system.
Can I connect or disconnect the FireWire cable while the computer is on?
Yes, you can connect or disconnect the FireWire cable, or any external
FireWire device while the computer is on because the FireWire interface is Plug-
and-Play and hot-pluggable.
After successfully installing the TFW-H3PI FireWire PCI Adapter, I connected
my external FireWire device to the FireWire port, but it doesn't seem to work.
What should I do?
Make sure you connect your external AC Power Adapter to the external
FireWire device and that the device is powered on. Also make sure that you have
installed the correct driver for you external FireWire device.
If you still encounter problems or have any questions regarding the TFW-H3PI, please
contact TRENDnet's Technical Support Department.
5
Troubleshooting