Sony WI-C600N Help Guide - Page 4
Using the apps, Important information, Troubleshooting - headphones
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Using the voice assist function (Google app) Using the voice assist function (Siri) Using the apps What you can do with "Sony | Headphones Connect" app Installing "Sony | Headphones Connect" app Important information Precautions Trademarks Customer support websites Troubleshooting What can I do to solve a problem? Power/Charging The headset is not turned on. Charging cannot be done. Charging time is too long. The headset cannot be recognized by a computer. The remaining battery charge of the headset is not displayed on the screen of an iPhone or iPod touch. Sound No sound Low sound level There is a difference in volume between the left and right sides, insufficient low-frequency sound. Low sound quality Sound skips frequently. The noise canceling effect is not sufficient. Bluetooth Pairing cannot be done. One-touch connection (NFC) does not work. Unable to make a Bluetooth connection. Distorted sound 4