Sharp MX-M6070 Troubleshooting Guide - Page 19

General Problems ? PRINTING TAKES PLACE ON THE WRONG SIDE OF THE PAPER Check Is the paper loaded with the print side facing in the correct direction? ! Solution ■ Make sure that the print side of paper is facing in the correct direction. • Trays 1 to 4: Place the paper with the print side face up.* • Bypass Tray, Tray 5: Place the paper with the print side face down.* * When the paper type is "Pre-Printed" or "Letter Head", load the paper in the opposite way. (Except when [Disabling of Duplex] is enabled in the setting mode (administrator). For information about the setting mode, consult your administrator.) ? A COVER OR INSERT IS NOT PRINTED ON THE SPECIFIED PAPER Check Has the paper type been set correctly? ! Solution ■ Set the correct paper type for the tray that contains the paper specified for the cover or insert. If the paper type set for the cover or insert is not the same as the paper type set for the tray, paper will be fed from a different tray.  "Settings" → [System Settings] → [Common Settings] → [Paper Settings] → [Paper Tray Settings] → [Tray Registration] ? THE CONNECTED USB DEVICE CANNOT BE USED Check Is the USB device compatible with the machine? Is the connected USB device recognized correctly? Is the format of the USB memory device FAT32? Are you using a USB memory device with a capacity of more than 32 GB? ! Solution ■ Ask your dealer if the device is compatible with the machine. USB devices that are not compatible with the machine cannot be used. ■ When a USB device is connected to the machine and correctly recognized, an icon ( ) will appear at the top of the touch panel. If it is not recognized, connect it once again. ■ Check the file format of the USB memory device. If the format of the USB memory device is other than FAT32, use your PC to change the format to FAT32. ■ Use a 32 GB or less USB memory device. 19