Samsung WF50A8600AV/US User Manual - Page 57

Troubleshooting, Checkpoints

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English Troubleshooting If there is any problem, check the information message on the LCD screen and follow the on-screen instructions. If the problem persists, please contact the service center. Checkpoints If you encounter a problem with the washer, first check the table below and try these suggestions. Problem Action Does not start. • Make sure the washer is plugged in. • Make sure the door is properly closed. • Make sure the water taps are open. • Tap and hold to start the washer. • Make sure Child Lock is not activated. • Before the washer starts to fill, it will make a series of clicking noises to check the door lock and will do quick drain. • Check the fuse or reset the circuit breaker. • Check if power is supplied properly. • Low voltage detected. -- Check if the power cord is plugged in. • Make sure laundry is not caught in the door. • Fully open the water tap. • Make sure the door is properly closed. Water supply is insufficient, or no water is supplied. Make sure the water supply hose is not frozen. Make sure the water supply hose is not kinked or clogged. Make sure there is sufficient water pressure. Make sure that the cold water tap and the hot water tap are properly connected. • Clean the mesh filter as it may be clogged. After a cycle, detergent remains in the detergent drawer. • Make sure the washer is running with sufficient water pressure. • Make sure the detergent is added to the centre of the detergent drawer. • Make sure the rinse cap is inserted properly. • If using granular detergent, make sure the detergent selector is in the upper position. • Remove the rinse cap and clean the detergent drawer. Untitled-1 57 English 57 2021-02-09 2:17:14

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English
English
57
Troubleshooting
If there is any problem, check the information message on the LCD screen and follow the on-screen
instructions.
If the problem persists, please contact the service center.
Checkpoints
If you encounter a problem with the washer, first check the table below and try these suggestions.
Problem
Action
Does not start.
•
Make sure the washer is plugged in.
•
Make sure the door is properly closed.
•
Make sure the water taps are open.
•
Tap and hold
to start the washer.
•
Make sure Child Lock is not activated.
•
Before the washer starts to fill, it will make a series of clicking noises to
check the door lock and will do quick drain.
•
Check the fuse or reset the circuit breaker.
•
Check if power is supplied properly.
•
Low voltage detected.
-
Check if the power cord is plugged in.
•
Make sure laundry is not caught in the door.
Water supply is
insufficient, or no water
is supplied.
•
Fully open the water tap.
•
Make sure the door is properly closed.
•
Make sure the water supply hose is not frozen.
•
Make sure the water supply hose is not kinked or clogged.
•
Make sure there is sufficient water pressure.
•
Make sure that the cold water tap and the hot water tap are properly
connected.
•
Clean the mesh filter as it may be clogged.
After a cycle, detergent
remains in the
detergent drawer.
•
Make sure the washer is running with sufficient water pressure.
•
Make sure the detergent is added to the centre of the detergent drawer.
•
Make sure the rinse cap is inserted properly.
•
If using granular detergent, make sure the detergent selector is in the
upper position.
•
Remove the rinse cap and clean the detergent drawer.
Untitled-1
57
2021-02-09
°° 2:17:14