Ricoh IM 9000 User Guide - Page 283

When Other Messages Appear Message "Authentication has failed." B/W/L0103-000 "Authentication has failed." B/W/L0104-000 "Authentication has failed." B/W/L0206-002 Cause Solution and reference An operation in the TWAIN supporting application was performed from the computer while a user was logged in to the machine or performing the login procedure. Check whether another user is logged in to the machine, and then perform the operation. An incorrect password Enter the correct password. was entered. The Driver Encryption Key is not registered correctly in the TWAIN driver. Consult the network administrator whether the Driver Encryption Key is required, and configure the driver accordingly. See "Specifying Login Information in the Printer Driver", User Guide (Full Version). See "Specifying Login Information in the LANFax Driver", User Guide (Full Version). The network administrator can check the setting of "Driver Encryption Key: Encryption Strength" in [Settings] [System Settings] [Settings for Administrator] [Security] [Extended Security Settings]. An incorrect login user name or password was entered. Enter the correct login user name and password. A user has attempted to log in to the functions that can be accessed only by the administrator such as [Settings] when [Application Authentication Management] is specified. The user needs to log in from the application login screen. 281