Lenovo ThinkServer TD200x Warranty and Support Information - Page 8

specifications, software configuration information, part listings, component replacement and repair procedures, and diagnostic information. The Hardware Maintenance Manual is available at: http://www.lenovo.com/support If you suspect a software problem, refer to the documentation, including readme files and online help, that comes with the operating system or application program. You can get the latest technical information and download device drivers and updates by following the instructions at the Lenovo Web site: http://www.lenovo.com/support Help and service This section contains information about calling for help and service. Before you call Before you call, do the following to try to solve the problem by yourself: v Check all cables to make sure that they are connected. v Check the power switches to make sure that the system and optional devices are turned on. v Use the troubleshooting information in your system documentation, which is available on the ThinkServer Documentation DVD that comes with your system. v Check for updated information, new device drivers, and hints and tips at the Lenovo Support Web site: http://www.lenovo.com/support v Have the following information available: - Machine type and model - Serial numbers of your hardware products - Description of the problem - Exact wording of any error messages - Hardware and software configuration information Calling for service During the warranty period, you can get help and information by telephone through the Customer Support Center. 2 Warranty and Support Information