Home » IBM Manuals » Servers » IBM 88410EU » Manual Viewer

IBM 88410EU User Manual - Page 204

continued

Add to My Manuals
Save this manual to your list of manuals

Page 204 highlights

error messages (continued) power 137 system shutdown 137 temperature 136 voltage-related system shutdown 137 errors format, diagnostic code 91 light path diagnostics 114 logs, viewing 90, 93 messages,diagnostic 91 power supply 116 SCSI 132 ServeRAID 133, 134 symptom tables 122 Ethernet activity LED 7 connectors 1 and 2 6 controller, messages 102 controller, troubleshooting 101 link 1 status LED 6 link 2 status LED 6 link status LED 7 Ethernet transmit/receive activity LEDs 5 external cabling 49 external LED card, removing 59 F fan error messages 136 fan, replacing 17 FCC Class A notice 190 features 3 server 3 filler panel power-supply bay 21 filler panel, hard disk drive bay 32 firmware, updating 100 flash update failure 97 force BMC override switch 97 forgotten password administrator 99 power-on 99 front fan housing, removing 72 FRUs, defined iii, 144 heat output 3 heat sink thermal material 58 hot-plug adapter. See adapter hot-swap and hot-plug devices adapters 28, 29, 31 fans 17 power supplies 21 hot-swap drive installing 32 hot-swap drive specifications 3 hot-swap fan, replacing 17 hot-swap power supply installing 21 I important statements, defined 2 installing bezel 46 cover 47 door 48 hot-plug adapter 28, 29, 31 hot-swap fan 17 hot-swap power supply 21 VRM 36 integrated system management connector 52 intermittent problems 124 J jumpers boot block (BIOS) 97 jumpers and switch blocks erasing password 99 force BMC override 97 recovering BIOS code 97 K keyboard connector 6 problems 125 keyboard connector 53 G general problems 124 H hard disk drive activity LED 5 problems 124 status LED 5 hard disk drive activity LED 5 hard disk drive backplane, removing 65 hardware major components 143 problems, determining 87 L LEDs error 94 front 4 light path diagnostics 93, 114 power supply 95, 116 rear 6 system board 83 left-side cover installing 47 removing 14 light path diagnostics about 93 194 xSeries 236 Type 8841: Hardware Maintenance Manual and Troubleshooting Guide

Section	Page
About this manual	5
Important safety information	5
Online support	6
Contents	7
Chapter 1. General information	11
Related documentation	11
Notices and statements used in this document	12
Features and specifications	13
Server controls, LEDs, and power	13
Front view	14
Rear view	16
Server power features	17
Turning on the server	17
Turning off the server	18
Chapter 2. Configuration	19
Starting the Configuration/Setup Utility program	19
Chapter 3. Installing options	21
Installation guidelines	21
System reliability guidelines	21
Working inside the server with the power on	22
Handling static-sensitive devices	22
Removing the server door	23
Removing the server left-side cover air baffle and bezel	24
Removing the left-side cover	24
Removing the air baffle	25
Removing the bezel	26
Replacing hot-swap fans	27
Replacing a front fan (1 or 2)	28
Replacing a center fan (3 or 4)	29
Replacing a rear fan (5 or 6)	30
Installing the 670-Watt hot-swap power-supply option	31
Replacing a hot-swap power supply	34
Installing or replacing an adapter	35
Installing or replacing a hot-plug adapter (slot 6)	38
Installing an IBM Remote Supervisor Adapter II SlimLine	39
Installing the ServeRAID-7k adapter	41
Installing a hot-swap hard disk drive	42
Installing memory modules	43
Installing a microprocessor	45
Replacing a microprocessor and heat sink	49
Replacing the battery	52
Completing the installation	55
Installing the server bezel and left-side cover	56
Installing the server door	58
Connecting the cables	59
Updating the server configuration	60
Input/output connectors	61
Auxiliary-device connector	62
Ethernet connector	62
Integrated system management (Remote Supervisor Adapter II SlimLine Ethernet and ASM) connector	62
Keyboard connector	63
Parallel port connector	63
Serial-port connectors	63
Universal Serial Bus connectors	64
Video connector	64
Chapter 4. Service replaceable units	65
Microprocessor removal	66
Thermal grease	68
Operator information panel (external LED card)	69
Diagnostics panel card	71
Power reset card	72
Diskette drive	73
CD-ROM drive	74
Hard disk drive backplane	75
Power supply cage assembly	76
Center-fan and adapter-support bracket	77
Center-fan support bracket (dual fan guide)	79
Adapter-support bracket	80
Front fan housing (PCI fan guide)	82
Front USB connector assembly	83
Switch card assembly	84
System board	86
System-board internal connectors	88
System-board internal cable connectors	89
System-board switches and jumpers	90
System-board external connectors	92
System-board LEDs	93
Light path diagnostics panel	94
Chapter 5. Diagnostics	97
General checkout	97
Checkout procedure	98
Diagnostic tools overview	99
POST error logs	100
Viewing error logs from the Configuration/Setup Utility program	100
Viewing error logs from the diagnostic programs	100
Diagnostic programs, error codes and messages	101
Diagnostic text message format	101
Starting the diagnostic programs	102
Viewing the test log	102
Viewing the system-error log	103
Light path diagnostics	103
Power-supply LEDs	105
Updating the BMC firmware	105
Resetting the BMC firmware	106
Small computer system interface messages	107
Recovering the BIOS code	107
Erasing a lost or forgotten password (clearing CMOS memory)	109
Updating Remote Supervisor Adapter II SlimLine firmware	110
Power checkout	110
Troubleshooting the Ethernet controller	111
Network connection problems	111
Ethernet controller troubleshooting chart	111
Ethernet controller messages	112
Chapter 6. Symptom-to-FRU index	113
Beep symptoms	114
No-beep symptoms	118
POST error codes	118
Light path diagnostic errors	124
Power-supply LED errors	126
Diagnostic error codes	126
Error symptoms	132
CD-ROM drive error symptoms	133
Diskette drive error symptoms	133
General error symptoms	134
Hard disk drive error symptoms	134
Intermittent error symptoms	134
Keyboard, mouse, or pointing device error symptoms	135
Memory error symptoms	135
Microprocessor error symptoms	136
Monitor error symptoms	136
Option error symptoms	138
Power error symptoms	139
Serial port error symptoms	140
ServerGuide error symptoms	141
Software error symptoms	142
Service processor error codes	142
SCSI error codes	142
ServeRAID error codes	143
POST (ISPR) error procedures	144
Temperature error messages	146
Fan error messages	146
Power error messages	147
System shutdown	147
Voltage related system shutdown	147
Temperature related system shutdown	148
DASD checkout	148
Host built-in self test (BIST)	149
Bus fault messages	149
Undetermined problems	150
Problem determination tips	151
Chapter 7. Parts listing Type 8841	153
System	153
System replaceable units	154
Keyboards (CRUs)	157
Power cords (CRUs)	158
Appendix A. Getting help and technical assistance	161
Before you call	161
Using the documentation	161
Getting help and information from the World Wide Web	161
Software service and support	162
Hardware service and support	162
Appendix B. Safety information	163
General safety	163
Electrical safety	164
Safety inspection guide	165
Handling electrostatic discharge-sensitive devices	166
Grounding requirements	166
Safety notices (multilingual translations)	167
Appendix C. Notices	197
Edition notice	197
Trademarks	198
Important notes	199
Product recycling and disposal	199
Battery return program	199
Electronic emission notices	200
Federal Communications Commission (FCC) statement	200
Industry Canada Class A emission compliance statement	200
Australia and New Zealand Class A statement	200
United Kingdom telecommunications safety requirement	201
European Union EMC Directive conformance statement	201
Taiwanese Class A warning statement	201
Chinese Class A warning statement	201
Japanese Voluntary Control Council for Interference (VCCI) statement	202

Match case Limit results 1 per page

error

messages

(continued)

power

137

system

shutdown

137

temperature

136

voltage-related

system

shutdown

137

errors

format,

diagnostic

code

light

path

diagnostics

114

logs,

viewing

90,

messages,diagnostic

power

supply

116

SCSI

132

ServeRAID

133,

134

symptom

tables

122

Ethernet

activity

LED

connectors

and

controller,

messages

102

controller,

troubleshooting

101

link

status

LED

link

status

LED

link

status

LED

Ethernet

transmit/receive

activity

LEDs

external

cabling

external

LED

card,

removing

fan

error

messages

136

fan,

replacing

FCC

Class

notice

190

features

server

filler

panel

power-supply

bay

filler

panel,

hard

disk

drive

bay

firmware,

updating

100

flash

update

failure

force

BMC

override

switch

forgotten

password

administrator

power-on

front

fan

housing,

removing

FRUs,

defined

iii,

144

general

problems

124

hard

disk

drive

activity

LED

problems

124

status

LED

hard

disk

drive

activity

LED

hard

disk

drive

backplane,

removing

hardware

major

components

143

problems,

determining

heat

output

heat

sink

thermal

material

hot-plug

adapter.

See

adapter

hot-swap

and

hot-plug

devices

adapters

28,

29,

fans

power

supplies

hot-swap

drive

installing

hot-swap

drive

specifications

hot-swap

fan,

replacing

hot-swap

power

supply

installing

important

statements,

defined

installing

bezel

cover

door

hot-plug

adapter

28,

29,

hot-swap

fan

hot-swap

power

supply

VRM

integrated

system

management

connector

intermittent

problems

124

jumpers

boot

block

(BIOS)

jumpers

and

switch

blocks

erasing

password

force

BMC

override

recovering

BIOS

code

keyboard

connector

problems

125

keyboard

connector

LEDs

error

front

light

path

diagnostics

93,

114

power

supply

95,

116

rear

system

board

left-side

cover

installing

removing

light

path

diagnostics

about

194

xSeries

236

Type

8841:

Hardware

Maintenance

Manual

and

Troubleshooting

Guide