HP Q1587A HP StorageWorks DAT USB Tape Drives User Guide (DW049-90902, Novembe - Page 63
Verifying USB installation for optimum performance, Check for USB 2.0 port (Windows)
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Verifying USB installation for optimum performance To confirm that an HP StorageWorks USB DAT drive is installed correctly: • Check that a USB 2.0 port is being used • Ensure that the tape drive is the only device on a USB hub • For DAT models prior to DAT 320 ensure that the hp_usbstor driver is being used (DAT 320 tape drives use the Microsoft usbstor driver) Check for USB 2.0 port (Windows) It is important to ensure that you connect your drive to a USB 2.0 port. The drive will work on a USB 1.1 port but performance will be severely degraded. To check the port on a Windows system: 1. Go to Device Manager and select Devices by connection from the View menu. 2. Expand Universal Serial Bus controllers and locate the tape drive. 3. If a USB driver is listed as Enhanced, the port is USB 2.0. Ensure that the tape drive is the only device on a USB hub (Windows) On some computers multiple physical USB 2.0 ports will be connected to the same master port, known as a "root hub". Connecting multiple devices to one root hub may degrade tape drive performance degradation. USB Mass Storage devices like HP DAT tape drives have the lowest priority of all device types on the USB bus, so devices such as webcams should never be connected to the same root hub. To check the devices connected to a root hub: 1. Go to Device Manager and select Devices by connection from the View menu. 2. Expand Universal Serial Bus controllers and locate the tape drive. 3. Trace the tree of devices back to the USB Root Hub and check that the only device connected is the tape drive via the HP USB Mass Storage Device. For models prior to DAT 320 ensure that the hp_usbstor driver is being used (Windows) NOTE: This section is not relevant for HP StorageWorks DAT 320 tape drives, because they use the Microsoft usbstor driver. For all models prior to DAT 320, the HP StorageWorks USB DAT drive will work with the Microsoft usbstor driver, however, HP strongly recommends that you use the hp_usbstor driver for improved performance. To check the driver being used: 1. Go to Device Manager and select Devices by connection from the View menu. DAT USB Tape Drives 63