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HP Officejet E800 User Guide - Page 22

Set minimum margins, Weight, Capacity, Media, margin, Right, Bottom

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Chapter 2 (continued) Tray Type Envelopes Cards Output tray All supported media Weight 75 to 90 g/m2 (20 to 24 lb bond envelope) Up to 200 g/m2 (110 lb index) Capacity (17 mm or 0.67 inch stacked) Up to 15 sheets (10 mm or 0.39 inch stacked) Up to 40 cards (10 mm or 0.39 inch stacked) Up to 100 sheets of plain paper (text printing) Set minimum margins The document margins must match (or exceed) these margin settings in portrait orientation. NOTE: These margin settings might differ depending on the selected print mode. Media U.S. Letter U.S. Legal A4 U.S. Executive B5 A5 Cards Custom-sized media Photo media 11 x 14 Inches 12 x 12 Inches B4 (JIS) 18 Use the device (1) Left margin (2) Right margin (3) Top margin * (4) Bottom margin * 3.3 mm (0.13 3.3 mm (0.13 3.3 mm (0.13 3.3 mm (0.13 inch) inch) inch) inch) 5 mm (0.197 5 mm (0.197 5 mm (0.197 5 mm (0.197 inch) inch) inch) inch)

Section	Page
Contents	5
Get started	10
Find other resources for the product	10
Find the device model number	11
Accessibility	11
Understand the device parts	12
Front view	12
Control panel	13
Back view	14
Connection information	14
Turn off the device	14
Eco-Tips	15
Use the device	16
Select print media	16
Recommended papers for printing	16
Recommended papers for photo printing	18
Tips for selecting and using print media	18
Understand specifications for supported media	19
Understand supported sizes	20
Understand supported media types and weights	21
Set minimum margins	22
Load media	23
Change print settings	24
To change settings from an application for current jobs (Windows)	24
To change default settings for all future jobs (Windows)	25
To change settings (Mac OS X)	25
Print on special and custom-sized media	25
Print borderless	26
To print a borderless document (Windows)	26
To print a borderless document (Mac OS X)	27
Print a Web page (Windows only)	27
Cancel a print job	28
Configure and manage	29
Manage the device	29
Monitor the device	30
Administer the device	30
Use device management tools	31
Embedded Web server	31
To open the embedded Web server	32
Embedded Web server pages	33
Toolbox (Windows)	33
Open the Toolbox	34
Toolbox tabs	34
Network Toolbox	35
Use the HP Solution Center (Windows)	35
HP Utility (Mac OS X)	35
Open the HP Utility	36
HP Utility	36
Understand the printer status page	36
Understand the network configuration status report	38
Configure the device (Windows)	39
Direct connection	39
To install the software before connecting the device (recommended)	39
To connect the device before installing the software	39
To share the device on a locally shared network	40
Network connection	41
Install the device on a network	41
Install the device software on client computers	41
Install the printer driver using Add Printer	42
Configure the device (Mac OS X)	42
To install the software for network or direct connection	42
To share the device on a locally shared network	43
Configure your firewall to work with HP devices (Windows only)	43
Advanced firewall information	44
Uninstall and reinstall the software	45
Maintain and troubleshoot	48
Work with ink cartridges	48
Information on ink cartridges and the printhead	48
Check the estimated ink levels	49
Replace the ink cartridges	50
Usage information collection	52
Print and evaluate a print quality report	53
To print a print quality report	53
To evaluate the Print Quality Diagnostic Page	54
Ink Levels	54
Good color bars	55
Ragged, irregularly streaked, or faded bars	55
Regular white streaks in the bars	57
Bar colors are not uniform	57
Large Black Font Text	58
Alignment Patterns	58
If you see no defects	59
Troubleshooting tips and resources	59
Solve printing problems	60
The device shuts down unexpectedly	60
Device takes a long time to print	60
Blank or partial page printed	61
Something on the page is missing or incorrect	61
Placement of the text or graphics is wrong	62
Print troubleshooting	62
Envelopes print incorrectly	63
The product is not responding	63
The product prints meaningless characters	66
Nothing happens when I try to print	67
The margins are not printing as expected	70
Text or graphics are cut off at the edge of the page	71
A blank page came out while printing	72
Print quality troubleshooting	73
Wrong, inaccurate, or bleeding colors	74
Ink is not filling the text or graphics completely	77
The printout has a horizontal band of distortion near the bottom of a borderless print	79
Printouts have horizontal streaks or lines	80
Printouts are faded or have dull colors	82
Printouts seem blurry or fuzzy	83
Printouts are slanted or skewed	85
Ink streaks on the back of the paper	86
Paper is not picked up from the input tray	86
Poor black text	88
The product prints slowly	90
Advanced printhead maintenance	90
Clean the printhead	91
Align the printhead	92
Solve paper-feed problems	93
Solve device management problems	94
Embedded Web server cannot be opened	94
Solve network problems	95
Troubleshoot installation issues	96
Hardware installation suggestions	96
Software installation suggestions	98
Solve network problems	98
Clear jams	99
Clear a jam in the device	100
Tips for avoiding jams	100
Errors (Windows)	101
Printhead Problem	101
Solution 1: Turn the printer off and on	101
Solution 2: Replace the printhead	101
Device Disconnected	102
Ink Alert	102
HP recommends you have a replacement available for when print quality becomes no longer acceptable.	102
The amount of ink in the following cartridge may be low enough to cause poor print quality and cartr ...	102
Ink Service Capacity Warning	103
Ink system failure	103
Cartridge Problem	103
The following cartridge appears to be missing or damaged	103
Cartridge(s) in Wrong Slot - The following cartridges are in the wrong slots	103
Cartridge Problem	104
Paper Mismatch	104
The cartridge cradle cannot move	104
Paper Jam	104
The printer is out of paper.	104
Incompatible Cartridge(s)	104
The following cartridge is not intended for use in this printer	105
The following cartridges are not intended for use in this printer as it is currently configured	105
Printer Offline	105
Printer Paused	105
Document failed to print	105
Ink Service Capacity Warning	106
Previously used genuine HP cartridge	106
General printer error	106
Control-panel lights reference	107
Interpreting control-panel lights	107
HP supplies	113
Order printing supplies online	113
Supplies	113
Ink cartridges	113
HP media	114
Support and warranty	115
Obtain electronic support	115
Obtain HP telephone support	116
Before you call	116
Support process	116
HP support by phone	117
Phone support period	117
Telephone support numbers	118
Placing a call	119
After the phone support period	119
Additional warranty options	119
HP Korea customer support	119
Hewlett-Packard limited warranty statement	120
Ink cartridge warranty information	121
Prepare the device for shipment	121
Device specifications	122
Physical specifications	122
Product features and capacities	122
Processor and memory specifications	122
System requirements	123
Network protocol specifications	123
Embedded Web server specifications	124
Print resolution	124
Environmental specifications	124
Electrical specifications	124
Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779)	124
Regulatory information	126
FCC statement	126
Notice to users in Korea	127
VCCI (Class B) compliance statement for users in Japan	127
Notice to users in Japan about the power cord	127
Toxic and hazardous substance table	127
LED indicator statement	128
Regulatory model number	128
Declaration of conformity	129
Environmental product stewardship program	130
Paper use	130
Plastics	130
Material safety data sheets	130
Recycling program	130
HP inkjet supplies recycling program	130
Disposal of waste equipment by users in private households in the European Union	131
Power consumption	131
Third-party licenses	133