HP Officejet 8000 User Guide - Page 138
The Using Correct Type of Phone Cord with Fax test failed
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NOTE: If you use the 2-EXT port to connect to the telephone wall jack, you cannot send or receive faxes. The 2-EXT port should only be used to connect other equipment, such as an answering machine. Figure 10-1 Back view of the printer 1 Telephone wall jack 2 Connect the phone cord to the port labelled 1-LINE on the back of the printer. 2. After you have connected the phone cord to the port labeled 1-LINE, run the fax test again to make sure it passes and the printer is ready for faxing. 3. Try to send or receive a test fax. The "Using Correct Type of Phone Cord with Fax" test failed ● Connect one end of the phone cord to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer. 1 Telephone wall jack 2 Connect the phone cord to the port labelled 1-LINE on the back of the printer. ● Check the connection between the telephone wall jack and the printer to make sure the phone cord is secure. ● If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the printer directly to the telephone wall jack. 128 Chapter 10 Solve a problem ENWW