HP LaserJet M5000 HP LaserJet M5025 and M5035 MFP Series - Fax Jobs go to the - Page 1
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Issue/ Solution HP LaserJet M5025 and M5035 MFP Series - Fax Jobs go to the wrong output bin Security Level: Public Date Written/Updated: 3/9/2007 Document Summary 9 This document identifies an issue where received faxes go to the wrong output bin on the M5025/M5035 MPF. Issue Description: A received fax does not output to the output tray destination that was defined through the control panel. Solution The destination source is defined by accessing the following menu selections on the HP Easy Select control panel. ADMINSTRATION \ DEFAULT JOB OPTIONS \ DEFAULT FAX OPTIONS \ FAX RECEIVE \ OUTPUT BIN (See Figure 1 below). The following selections will allow a workaround to this issue: STACKER BIN The fax job needs to go to the STACKER BIN (Top Bin). Configure the control panel selection to "STANDARD OUTPUT BIN". STANDARD OUTPUT BIN The fax job needs to go to the STANDARD OUTPUT BIN (Bottom Bin). Configure the control panel selection to "STACKER BIN". AUTOMATIC If the control panel setting is set to AUTOMATIC, the output will go to the STACKER BIN (Top). Page 1 of 2