HP D5970A HP Netserver DiagTools v2.0 User Guide - Page 4

Interpreting Basic Test Results ...18 Running the Advanced System Tests 19 Advanced System Test Menus and Options 19 Reviewing Results: Running the Viewers 20 Reviewing Results: Saving and Printing the Support Ticket 20 To Create A Support Ticket ...21 Troubleshooting When Devices are not Detected 21 Processor and Memory Non Detected Troubleshooting 21 SCSI Device Non Detected Troubleshooting 22 5 Error Message Reference ...23 Error Messages and Their Sources ...23 The System Tests...23 Memory Test Menu...41 FDD (Flexible Disk Drive or Floppy) Tests 46 KBD (Keyboard) Tests ...49 SCSI Device Tests ...50 Misc Tests ...55 Video Test ...57 IDE CD-ROM...57 Multiprocessor Test ...58 A Test Menus ...67 Basic Test Menus ...67 Advanced System Tests ...68 B Test Descriptions ...69 Test Descriptions ...69 System Test Menu...69 Memory Test Menu...70 FDD (Flexible Disk Drive or Floppy) Tests 71 KBD (Keyboard) Tests ...71 SCSI Device Tests ...72 SCSI Disk Tests ...72 SCSI Tape Unit Tests ...72 SCSI CDROM Tests ...72 Misc Tests ...73 Video Test ...73 IDE CD-ROM...73 Index ...77 iv