HP Chromebook 11a-nb0000 User Guide - Page 23

Backing up, resetting, and recovering

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5 Backing up, resetting, and recovering Backing up You can back up your data to an optional USB flash drive or SD memory card or through Google DriveTM. For detailed information about creating a backup, go to http://www.support.google.com. Resetting A factory reset erases all the information on your computer hard drive, including all the files in the Downloads folder. Before you reset, make sure to back up your files to an optional USB flash drive, SD memory card, or through Google Drive. The factory reset will not delete any of your files on Google Drive or an external storage device. IMPORTANT: Resetting permanently erases everything on your computer hard drive, including your downloaded files. If possible, back up your files before you reset your computer. You might want to reset your computer in the following circumstances: ● You see the message "Reset this Chrome device". ● You are having problems with your user profile or settings. ● You have tried restarting your computer, and it is still not working properly. ● You want to change the owner of your computer. To reset your computer: 1. Under the Settings menu, click Advanced, and then click Reset settings. 2. In the Powerwash section, click Restart. 3. Sign in with your Google account. NOTE: The account you sign in with after you reset your computer will be recognized as the owner account. 4. Follow the on-screen instructions to reset your computer. 5. After you complete the reset, you can set up your computer and check to see whether the problem is fixed. Backing up 17

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5
Backing up, resetting, and recovering
Backing up
You can back up your data to an optional USB flash drive or SD memory card or through Google Drive
TM
. For
detailed information about creating a backup, go to
.
Resetting
A factory reset erases all the information on your computer hard drive, including all the files in the Downloads
folder. Before you reset, make sure to back up your files to an optional USB flash drive, SD memory card, or
through Google Drive. The factory reset will not delete any of your files on Google Drive or an external storage
device.
IMPORTANT:
Resetting permanently erases everything on your computer hard drive, including your
downloaded files. If possible, back up your files before you reset your computer.
You might want to reset your computer in the following circumstances:
●
You see the message "Reset this Chrome device".
●
You are having problems with your user profile or settings.
●
You have tried restarting your computer, and it is still not working properly.
●
You want to change the owner of your computer.
To reset your computer:
1.
Under the
Settings
menu, click
Advanced
, and then click
Reset settings
.
2.
In the
Powerwash
section, click
Restart
.
3.
Sign in with your Google account.
NOTE:
The account you sign in with after you reset your computer will be recognized as the owner
account.
4.
Follow the on-screen instructions to reset your computer.
5.
After you complete the reset, you can set up your computer and check to see whether the problem is
fixed.
Backing up
17