Harman Kardon CITATION TOWER Owners Manual English - Page 24

/ TROUBLESHOOTING Never try to repair the product yourself. If you have any problems using this product, check the following points before you request service. Sound No sound from the speaker. • Make sure that the speaker is not muted. • Make sure to select the correct audio input source. No sound from CITATION SUB. • Check if the subwoofer LED is in solid white color. Blinking LED means a disconnection. Manually pair them with the soundbar. Bluetooth A device cannot connect with the speaker. • Check if you enable the Bluetooth function of the device. • The speaker is already connected to another Bluetooth device. Press and hold Bluetooth on the touch screen to disconnect and pair with a new device. Poor audio quality from a connected Bluetooth device. • The Bluetooth reception is poor. Move the device closer to the speaker, or remove any obstacle between your device and the speaker. Wi-Fi Failed to connect to Wi-Fi. • Make sure that Wi-Fi is turned on. • Make sure that you have selected the right network and entered the correct password. 24