6.4.1
Outline of troubleshooting procedures
.............................................................................
105
6.4.2
Troubleshooting with HDD replacement in the field
.......................................................
105
6.4.3
Troubleshooting at the repair site
.....................................................................................
107
6.4.4
Troubleshooting with parts replacement in the factory
....................................................
108
6.4.5
Finding possibly faulty parts
............................................................................................
108
6.5
Packaging
.........................................................................................................................
108
6.5.1
Single HDD packaging
.....................................................................................................
108
6.5.2
Multi-box packaging
........................................................................................................
110
CHAPTER 7
ERROR ANALYSIS
.........................................................................................
113
7.1
Sense Data Collection
......................................................................................................
113
7.1.1
Sense data
.........................................................................................................................
113
7.1.2
Sense data format
.............................................................................................................
113
7.2
Sense Data Analysis
.........................................................................................................
115
7.2.1
Error information indicated with sense data
.....................................................................
115
7.2.2
Sense data (3-0C-03), (4-32-00), (4-40-xx), and (4-C4-xx)
............................................
116
7.2.3
Sense data
(1-1x-xx), (3-1x-xx) and (E-1D-00):
Disk read error
...................................
116
7.2.4
Sense data (4-44-xx), (5-2x-xx), (5-90-00), (B-44-xx), (B-47-xx),
(B-48-00),
(B-49-00), (B-4D-xx) and (B-4E-00):
SCSI interface error
............................................
116
APPENDIX A
SETTING TERMINALS
.................................................................................
117
A.1
Setting Terminals (on NP model only)
.............................................................................
118
APPENDIX B
CONNECTOR SIGNAL ALLOCATION
.....................................................
119
B.1
SCSI Connector Signal Allocation: SCA2 type LVD 16-bit SCSI
.................................
120
B.2
SCSI Connector Signal Allocation: 68-pin type LVD 16-bit SCSI
................................
121
GLOSSARY
..................................................................................................................................
123
ACRONYMS AND ABBREVIATIONS
....................................................................................
125
INDEX
.......................................................................................................................................
127
C141-E270
9
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